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Summary of the work of the administrative efficiency construction of the bureau in 2019


The bureau attaches great importance to the administrative efficiency construction of the organs, thoroughly implements the scientific development concept, further strengthens the administrative efficiency of the organs, continuously improves the administrative efficiency and work quality of the bureaus and system units, and creates a good government environment for the city. The four four-year development strategy and economic development have provided powerful services, and the administrative efficiency of the organs has achieved remarkable results. The report on the implementation of the administrative efficiency of the bureau in XX this year is as follows.
I. The development of administrative efficiency is emphasized by the leaders, the institutions are sound, and the implementation is rapid. In order to effectively carry out the administrative efficiency construction of the organs, the bureau has set up a leading group for the administrative effectiveness of the organs. The bureau is mainly responsible for the leadership of the team leader, the members of the bureau party group as the deputy leader, the heads of the various departments of the organs are members, and the effectiveness of the organs is set in the bureau. The plan focuses on implementation and improves administrative efficiency. First, at the beginning of the year, the "Key Points of the Administrative Efficiency Construction of the Cangzhou Urban Environmental Health Administration in XX" was formulated to clarify the duties. In order to ensure the effectiveness of the administrative efficiency of the bureau, we have arranged and deployed the clearing of administrative examination and approval matters, the promotion of the relative concentration of administrative examination and approval, the streamlining of conference files, the promotion of government affairs, the strengthening of supervision and rectification, and strict accountability. Department, responsible person duties.
Correct work attitude and strengthen the style of the organization. In order to further improve the efficiency of our bureaus and change the style of work, the bureau started from the service commitment and focused on four aspects: First, the open procedures, the functions and responsibilities of the bureau, and the administrative examination and approval and administrative licensing matters of the bureau. All the guidelines for the work of the bureau, in addition to the publicity on the wall at the office, are also publicized on the government regional network and government affairs network to facilitate the public to understand and do things. The second is to adhere to the civilized language and implement the service of bright cards. All personnel of the bureau will be listed on the job, and will receive “five ones” when they are coming and visiting, that is, give a smile, give a greeting, let a seat, make a clear reply, and say goodbye. It has effectively prevented the bad atmosphere of "the door is difficult to enter, the face is ugly, and things are difficult to handle." Third, the implementation of the "first question responsibility system and post responsibility system", the bureaus and departments of the bureaus and the departments of the grassroots units strictly follow the job division, and earnestly perform their respective duties. The first reception or receiving personnel must be responsible for the incoming and outgoing calls. Reply, handle in place. The fourth is to implement a "limited time system" for communications and submissions. For communications, time-limited requirements, strictly in accordance with the time limit requirements, if there is no special time limit, within 15 working days of the prescribed; for the incoming, the bureau is in line with the convenience of the people, can handle the same day, the same day If you can apply for it, you can not handle it on the same day. In principle, it should be handled within 3 working days, so as to let the people run less.
Clean up and approve matters, standardize approval management. First, the bureau has carefully cleaned up 12 administrative examination and approval items according to the requirements of the city, and the administrative examination and approval department has dealt with them in a centralized manner. The second is to further streamline and standardize the administrative examination and approval procedures, and implement the chief representative system of the Administrative Service Center and the special approval system for administrative examination and approval, so as to standardize management and facilitate the people.
Implement the "three systems" to promote open government affairs. The bureau first asked about the administrative efficiency construction system such as the responsibility system, the time limit system, and the accountability system. Since the implementation was in place, there has been no incident of complaints from the client. At the same time, in order to continuously increase the transparency of government affairs and let the people understand the city management work more and more, the bureau has set up a city management column in the news media such as the bureau entrance website, the city two, the two newspapers and the Xinhua network. All the issues concerning the people's concerns, such as the administrative examination and approval project, the "three clean-up" results of the administrative law enforcement responsibility system, the convenience service measures, the work system, the violation of discipline violations, the progress of various work objectives, and the completion of the work, are all disclosed. At the same time, the bureau also added a number of urban management bulletin boards, issued convenience service cards, and promoted the “three-in-one urban management” and the 24-hour urban management service hotline in various communities in Jiangyang and Longmatan, making the people quick and convenient. The service has solved the problems of safety guardrails and poor sewage discharge for the Dashanping Thorn Garden Community and the Beicheng Tunxi Road Community. It has received 3 banners and achieved good social response.
Streamline meeting files and improve work efficiency. Our bureau strictly implements the meeting approval system to control the specification, quantity, scale and duration of the meeting. This year, apart from the establishment of the Zhangzhou Urban and Rural Planning and Construction Management and Aiwei Work Conference jointly organized by the Bureau and the Municipal Bureau of Regulation and Construction, the city-wide large-scale conference was not held, and the Aiwei and Urban Management Work Conferences involving the whole city were held by the small meeting. In the short-term form, the meeting within the system was also held in a combination of central group learning, employee learning, and work implementation, which improved the quality and efficiency of the meeting. At the same time, the bureau strictly enforces the document processing norms and procedures, and there is no subject-time reason for handling official documents.
Strengthen the efficiency monitoring and focus on finding rectification. In order to strengthen the supervision of administrative efficiency, the Bureau of Discipline Inspection and Supervision has supervised and inspected the issues related to administrative decision-making, administrative execution, administrative supervision and development environment development, and set up complaints and reports to accept social supervision. In order to ensure the overall promotion of the administrative efficiency of the system organs of the bureau, in addition to comprehensive supervision and supervision of the service terms, service attitudes, work procedures and work aging of the bureaus, the leaders of the bureau have repeatedly visited various grassroots units to supervise each The development of unit administrative efficiency, the development of party style and clean government, and the problems and deficiencies in public service, put forward the requirements for rectification one by one. This year, the bureau system has no administrative performance complaints.
Second, the new highlight of urban management is people-oriented, and accelerate the pace of construction of municipal sanitation infrastructure. First, continue to implement the renovation of the street, and report the design of 43 street lights, sewers, road renovation and maintenance projects; completed 4 sewer rescue projects such as Fenglin Street, and 2 sewers on the side of Sunshine Farmers Market Two streetlight renovation projects, such as Qingguowan, are under construction. The second is to complete the outdoor advertising setting plan and the preliminary preparation work of the urban drainage pipe network census, entrusted the Planning and Research Institute of Chongqing University to compile the outdoor advertising setting plan of Cangzhou City, and the third surveying and mapping engineering institute of Sichuan Province carried out the drainage pipe network from the investigation and survey work. . The third is to carefully organize the construction of sanitation facilities, complete the civil construction and equipment installation of the medical waste centralized disposal system of the Taian Waste Treatment Plant, and it is expected to be put into trial operation in July; the permeate treatment system has completed the project settlement and budget review, saving 280,000 yuan. yuan. The fourth is to complete the bidding work for the newly-built public toilets, garbage storage and garbage bins, and to design and repair the project;
Strong maintenance and continuous improvement of public service functions. First, adhere to the daily Nissin of garbage, clearing and transporting garbage of 95,400 tons in the first half of the year, and clearing and transporting rate of 100%; standardizing management of garbage disposal sites, implementing unitized and harmless landfill treatment and regular killing, covering landfill garbage 1XXm2, greening 15,000 m2, meeting the requirements of the “National Health”. The second is to timely maintain sanitation facilities, 78 direct public toilets, 174 garbage collection points and more than 900 garbage bins in the urban area to carry out special maintenance management, 3 new garbage collection points, 198 repairs and maintenance, 539 repairing trash boxes / The urban sanitation facilities have a good use rate of over 95%. The third is to increase the supervision of sanitation facilities such as septic tanks, and to manage 4,209 septic tanks, 199 garbage collection points and 208 public toilets in the urban area. The new septic tanks will be filed, and 19 files have been filed and filed. Accepted 31.
Innovative mode, the quality of sanitation operations has improved significantly. First, strengthen the daily cleaning management, strictly in accordance with the "Chongzhou City XX Year City Appearance and Environmental Sanitation Inspection and Assessment Measures" to conduct assessments, of which more than 40% of mechanized operations, urban cleaning rate, "five no one net rate" more than 98%. The second is to explore the market-oriented operation mode of cleaning and cleaning, and to link the assessment results with personal bonus treatment. At the end of last year, it was piloted in the small city area under the jurisdiction of Sanwei Sanwei. After half a year of operation, the quality of cleaning was significantly improved. The proposed contracting operation is initiated. The third is to strengthen the coordination between urban and urban levels, and actively coordinate with the streets and communities to effectively solve the problems of unclear cleaning and cleaning duties and poor sanitation of the street and community junctions above 16 meters.
Strengthening supervision and maintaining environmental protection measures in urban areas is powerful. First, increase the coverage of bulk cargo vehicles, and formulate the Circular of the People's Government of Chenzhou Municipality on the Implementation of Closed Transportation Management of Building Materials and Waste Waste Residues in Urban Areas, and investigate and deal with unlicensed disposal of construction waste and illegal occupation. More than 90 pieces of roads were piled up and more than 60 roads were polluted, reducing road pollution in urban areas. The second is to strengthen the standardized management of washing stations, improve the setting standards for washing stations, and implement the classification and standard management of 50 washing stations in urban areas.
Administer according to law and effectively consolidate the effect of urban management. First, strict administrative examination and approval, approval of 191 types of outdoor advertising, 215 roads, and 40 roads. The second is to standardize outdoor advertising management, and to arrange outdoor advertising, shop recruiting, light boxes, street signs, etc., and implement electronic files for 597 outdoor light boxes, 7351 shop road signs, 216 temporary inkjet advertisements, and 19 large single-type advertisements. management. The third is to strengthen the occupation of the road, and with the traffic police department, planned 45 temporary temporary parking spots and 15 temporary parking spots for non-motor vehicles to gradually solve the problem of parking difficulties in the city. The fourth is to strengthen law enforcement management and carry out special rectification. More than 500 key rectifications have been carried out, more than 100 special rectifications have been carried out, more than 70 cases of violations have been investigated, more than 8,300 outdoor advertisements have been investigated, and more than 3,500 copies of the "Regulations on Standardization, Remediation of Occupation and Operational Structures" have been issued, and the scaffolding has been dismantled. XX remaining, standardized 430 households across the store, clearing 110,000 "psoriasis", educating the people more than 10,000 people, the city appearance of the city has changed significantly. The fifth is to pay close attention to serving the people and timely and quickly deal with hotspots and difficult problems in urban management. There were more than 170 sanitary corners outside the area of ​​responsibility, and 24 compulsory septic tanks, the proposal of the NPC deputies, and 26 proposals of the CPPCC members. 22 comments were received, satisfactory, basically 100% satisfactory, and “12345” 334 1,155 letters and letters, 110 emergency linkage instructions, and 6 investigations of contradictions and disputes, which were highly praised by the public and received 3 banners from the public. Sixth, solidly carry out the "three bags in front of the door" and gradually realize the standardized management of urban businesses. The “Management System for the Three Guarantees in Front of City and Health” was formulated, and the responsibility system for “three bags in front of the door” was launched. The city signed 65,561 responsibility books, which enabled the participation and interaction of the whole people and completed the urban and rural environment for the city. Comprehensive management and the “National Health” review have laid a solid foundation.
Strengthen assessment and comprehensively improve management. First, according to the new National Health City Standards, the Municipal Environmental Sanitation Management Standards of the Ministry of Construction, and the comprehensive urban and rural environmental improvement standards of Sichuan Province, the “Measures for the City XX Year Urban Appearance and Environmental Sanitation Inspection and Assessment” and the “Implementation Rules” were revised and formulated. The second is to adjust the work functions of the Bureau of Environmental Sanitation and the Municipal Environmental Sanitation Division, and renamed the Municipal Environmental Sanitation Department as the City Environmental and Environmental Hygiene Supervision and Administration Department of Cangzhou City, which is responsible for the inspection and assessment of the city's appearance and environmental sanitation work. Third, the Municipal Appearance and Environmental Sanitation Supervision Office conducted daily inspections and examinations on the municipal, sanitation operations and administrative law enforcement work of the six directly affiliated units of the Bureau in accordance with the revised “Appraisal Measures” and “Implementation Rules”. The awards and punishments were honored; the inspection, guidance and supervision of the district and county city appearance and environmental sanitation management work effectively promoted the continuous improvement of city appearance, environmental sanitation and law enforcement management in all units and counties of the bureau system, and the quality of urban management was significantly improved.
Third, the existing problems and suggestions for problems and suggestions. The bureau has carried out centralized administrative examinations, especially after launching the e-government online approval process. It has been found from the actual operation of administrative examination and approval and administrative licensing that some requirements are different from the actual handling and need to be properly adjusted, mainly in three aspects. :
1. The large-scale outdoor advertisements that are frequently encountered in the Office are approved, occupied or excavated for urban road approval, and are attached to the approval of facilities such as various pipelines and poles for urban road construction, and the approval of demolition of environmental sanitation facilities due to construction needs. The specific conditions of the pieces are different. At the same time, it is also from the maintenance of social public safety and the appearance of the city. It is necessary for the business department to go to the site to make specific approval opinions. This has certain discrepancies with the handling requirements of the government service center. At the same time, the opinions of the on-site survey operators are essential for the administrative examination and approval, so it is recommended that the opinions of the managers can be added to the online approval process.
2. In parallel approval, such as the approval of large-scale outdoor advertisements in our bureau, the occupation or excavation of urban roads, and the approval of various pipelines, poles and other facilities for urban road construction, etc., depending on the specific approval documents, sometimes After the traffic police, construction, water, electricity, gas, communications and other departments involved in the comments, the Office can approve the application. Therefore, there are problems related to parallel approval. It is recommended that these items be included in the online approval process for parallel approval.
3. There are many applications processed by the bureau every day. Many applications involve color drawing materials. The drawings have different sizes and different effect requirements. If all the scanning processes are processed, it will take more time and resources. Therefore, it is recommended that when handling such projects, the relatively easy-to-handle parts should be handled electronically, and the parts with more drawings and large paper specifications should be handled in paper mode to reduce office costs, shorten office timeliness, and improve administrative approval efficiency. .
IV. Work in XX is intended to be carried out in strict accordance with the requirements of the municipal party committee and the municipal government to strengthen the administrative efficiency of the organs, and in light of the actual work, timely rectify the problems identified in the work, and learn from the good experiences of local and various departments. The practice is to further broaden the urban management concept of the bureau, deepen the administrative efficiency of the government, continuously enhance the urban management public service capacity, promote the comprehensive improvement of the urban and rural environment, and prepare for the review of the “National Health”.

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