Summary of the logistics work of the agency in 2019
Under the correct leadership of the leadership of the committee and the strong support and cooperation of various departments and units directly under the authority, XX year is a year of continuous development of the center. All the staff of the center have done a lot of hard and meticulous work and achieved certain results. . The basic work situation of XX and the work plan for XX year are reported as follows:
The first part of the main achievements First, strengthen the management of infrastructure work, and vigorously promote property management reform.
With the increasing degree of marketization of real estate, many residents in the residential areas have resold their own homes, and the districts have gradually become mixed, and property reform is imperative. Under the leadership and support of the leaders of the committee, especially the leaders in charge of the 10,000-year tour, on the basis of the property management work in XX, the XX Center invested a total of 1,841,575.48 yuan, and carried out large-scale repairs and renovations for each department. To fully realize the market-oriented management of the residential property. Mainly completed the following work:
1. After the renovation of the households and meters of all the households in the Mazhuangyuan and Nanhu Road districts, in XX, the center installed and reconstructed the common parts of the Bayi Avenue and Hongdu Avenue.
2. Complete the handling of land certificates, environmental greening and ground rebuilding of No. 25 Nanhu Road.
3. Complete the design and installation of the security system engineering and the maintenance and management of the advertising space in the Bayi Avenue residential area.
4. Demolition of 18 dangerous houses of 400 square meters in the Hongdu Avenue courtyard area, hardening the ground floor of 140 square meters, and carrying out greening renovation of the courtyard area. The Hongdu Avenue campus first implemented an electronic patrol system, an electronic infrared surveillance security system, and a vehicle electronic management system to fully implement modern property management methods.
5. After completing the work of 12 employee housing reforms, the real estate license has been sent to the hands of all employees.
6. After a thorough investigation, personal conversation, lawyer negotiation and other work links, in the face of the strong resistance of some residents, even to the center of the big noise, the center still patiently and meticulously explained, adhere to the principle, clear out 7 sets of housing, After approval by the leaders of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office,
Second, strengthen the basic management of the team to improve driver safety and service awareness.
Further improve and improve the various management systems of the fleet, refine and quantify the various systems and indicators of the fleet, and realize the requirements of the system management and the index management, so that the various systems of the fleet are more reasonable and smoother. Last year, the fleet traveled a total of 74,1986 kilometers, with a total cost of 170,6567.8 yuan; this year the team traveled a total of about 690,674 kilometers, with a total cost of 158,855.02 yuan. This year, compared with last year, the total cost dropped by 11,8017.6 yuan, without any traffic accidents, no complaints about service quality and attitude.
Third, the conference reception is more standardized and the service is more thoughtful.
1. The Center earnestly implements the spirit of the reception of the committee and the department, strictly checks the various expenses and seeks ways to reduce costs. This year's various meetings 83 times, involving an amount of 2.07 million yuan, no mistakes; and compared with last year's same type of meeting, this year, in the case of price increases, it is still the same as last year. For a long time, the work of the conference has been led by the leadership of the committee. Affirmation of the office and the participants.
2. Completed 36 batches of old comrades, in-service cadres and workers and their families for a total of 300 vacations, more than 100 people received more than last year. The highest peak received 28 people, spending a total of 60,6584.5 yuan, and the per capita expenditure was nearly 2022 yuan. Including Lushan tickets, transportation fees, daily management fees at the reception desk, staff salaries, water and electricity, food for a meal, etc., all of which are borne by the center. Among all the receptionees, the center issued an anonymous service quality questionnaire. Of the 266 responses received, none of them expressed dissatisfaction and 99.3% expressed satisfaction. In the process of reception, the enthusiasm of the staff and the meticulous and thoughtful service have been affirmed and praised by the staff of the cadres and the staff of the department.
IV. Enterprise Development Based on the work in XX, in XX, the center successfully completed the comprehensive industrial restructuring and asset restructuring of the enterprise. Mainly done the following work:
1. Withdraw from the operation of “Xinghua Company” and complete the liquidation work with the company.
Under the joint efforts and cooperation of the two parties, the company's shares were transferred as scheduled, the transfer procedures and account liquidation were successfully completed, and the inspections of the provincial industrial and commercial, national tax and other units were passed.
2. Jiangxi Xinhua Logistics Co., Ltd. was established to ensure normal and stable operation.
Vigorously regulate the internal management of the company and improve the overall quality of the company.
In combination with the company's actual conditions, the company has established and improved the "Employee Fingerprint Carding and Attendance System", "Employee Performance Appraisal Implementation Rules", "Employees' Awards and Punishment System", "Corporate Employees' Self-discipline Code of Conduct", "Warehouse Management System", "Travel Expenses, General" The expense reimbursement management system, the "business reception management method" and the job responsibilities of each position, so that there is no size, there are rules to follow, adhere to the system management, process management.
Work together to comprehensively complete the comprehensive economic indicators for XX.
The company officially operated for a year, completed a total of 2.3 million packages, achieved sales of 33 million yuan, profits of 19.6 million yuan, and paid taxes of 8.1 million yuan, fully fulfilling the goal of booking at the beginning of the year. Especially in the responsible spring and autumn textbooks and teaching assistants, the company carried out serious analysis and research on various unfavorable factors that may arise, and formulated corresponding work plans in vehicles, equipment, personnel, logistics support and storage. In other respects, the organization and coordination have been fully ensured, and “one book before the class, one hand” is guaranteed. In the two seasons, a total of 194.6 million copies of textbooks and teaching aids were shipped, and 1.79 million pieces were shipped; 464,000 general books and audio-visual materials, and 51,549 audio-visual materials.
Actively develop third-party logistics services.
While doing a good job in the main business and comprehensively improving its core competitiveness, the company fully mobilized and utilized existing assets and resources to focus on expanding the third-party logistics market. Relying on the company's core competitive advantages, in the bidding of Jiangzhong Pharmaceutical, it has obtained the distribution of the surrounding two provinces in one fell swoop; through the company's quality service, it has now expanded to the distribution of five provinces, the storage and production logistics services of western medicine. The company has also successfully established warehousing and intra-provincial distribution services with the world's top 500 Wal-Mart company's Jiangxi branch and Metro's large supermarkets, and established a long-term cooperative relationship.
3. The education printing factory overcame multiple difficulties and comprehensively completed various economic indicators formulated at the beginning of the year.
In XX, the printing industry faced unprecedented difficulties: the average price of wages fell by 12%; the price of materials rose by an average of 10%; bank loans raised interest rates six times in a row, from 8.435% mentioned 8.217%, an increase of 27.69%, in serious profits In the case of being squeezed, the printing plant completed the goals set at the beginning of the year:
The total sales value reached 25.28 million yuan, exceeding the target of 25 million yuan set at the beginning of the year, exceeding the sales value of 24.6 million yuan in XX years.
Net profit reached 2.1 million yuan, an increase of 5% over the target set at the beginning of the year; the profit rate reached 8.17%, exceeding the target of 8% set at the beginning of the year.
In XX, the Education Printing Factory was also awarded the “Aaa Enterprise of Jiangxi Province” by the Provincial Industrial and Commercial Bureau and awarded the medal. It was awarded “Top Ten Industrial Enterprises in Xinjian County” and the general manager of the company was rated as “Model Worker of Nanchang City”.
The second part of the main practices and existing problems First, the main practices:
1. Carry out cohesive engineering and create a team spirit of diligence, unity and integrity. Due to the scattered office locations in the center, more than half of the drivers have been out of the car for a long time, and internal communication within the center is restricted. In order to alleviate the stressful work pressure, to harmonize the relationship between colleagues, and to strengthen communication and communication, the center conducts a collective activity of all the employees of the center every month. Each event also invites the leaders of the committee and the departments and offices to participate in the exchanges and communication with the comrades in order to better provide and improve various services.
2. Adhere to the concept of “reform-innovation-development” and instill this concept into every staff member of the center. The Center conducts reading activities attended by all staff members from time to time, and organizes concentrated study, examinations, competitions and awards, encouraging the center staff to read more books, develop thinking and innovate, and form a good working and learning atmosphere.
3. Strengthen enforcement and pay close attention to service awareness. Due to the complicated logistics work, the staff are mostly prepared for the workers, the cultural level and overall quality are low, and the service awareness is weak. The logistics work of the departmental units has generally become the focus of contradictions. In response to this situation, the Center pays close attention to the service awareness and attitude of employees, especially formal workers, and strengthens enforcement, striving to improve the overall work quality and efficiency. Individual formal workers do not participate in group activities. When they are dealt with, they even threaten the leaders of the center. The center still adheres to the principle and strictly handles those who do not follow the requirements and regulations or participate in activities. Through the constraints of the system and the handling of cases, the service concept of the central staff, especially the formal workers, has been greatly improved, and the service awareness has also been greatly improved.
4. Revise and improve various work systems to achieve management of the system. Under the premise of fully acknowledging the quality of the cadres and workers of the organs, all systems implement the principle of “no appeals”, that is, as long as they are complained, the respondent has no opportunity to appeal and explain the incidents, and the center will directly impose penalties according to the regulations. . In a conference contract in XX, due to special reasons, the Higher Education Department requested special cases to be handled. The leaders in advance also made telephone exchanges with the main leaders of the center. However, because the central leaders were on a business trip, they did not timely implement the implementation and received high education. In this regard, the central conference receptionist and the main leaders of the center gave financial penalties according to the system.
For a long time, the central enterprise management mode, overall service awareness, attitude and quality have been highly concerned both inside and outside the province. The logistics centers of other departments and departments in the province and some related units outside the province have come to the people to understand the situation, visit and study, the center The work system was also brought back by the visiting units as a reference, which had a greater impact.
Second, the difficulties and problems:
1. Due to the changes in relevant policies, the operation of the central enterprises has encountered great difficulties and it is very necessary to support the relevant departments.
2. The service awareness of a small number of employees is still lacking and the services are not in place.
Part III XX Year Work Plan
1. Strengthen the internal construction and management of the center, and strive to improve and improve the service of the center and continue to work hard.
2. Adhere to the concept of “reform-innovation-development”, actively participate in the reform of public institutions, and create new work and management situations for the center.
3. Complete the renovation of the dormitory area of Bayi Avenue and the dormitory of Nanhu Road, and promote and implement the marketization of property management in the district.
4. With the support of the relevant department, the opportunity of the high school curriculum reform will be used to make the business and profits of the education printing factory increase by a large margin. Further develop the logistics market and expand the national logistics market share.
5. Provide logistics support for Jiangxi Education Development Building.
6. In the absence of violation of national policies, efforts should be made to resolve the subsidies for transportation, reception, communication, overtime and other expenses in various offices, and further improve the quality of work and quality of life in the whole hall.
The first part of the main achievements First, strengthen the management of infrastructure work, and vigorously promote property management reform.
With the increasing degree of marketization of real estate, many residents in the residential areas have resold their own homes, and the districts have gradually become mixed, and property reform is imperative. Under the leadership and support of the leaders of the committee, especially the leaders in charge of the 10,000-year tour, on the basis of the property management work in XX, the XX Center invested a total of 1,841,575.48 yuan, and carried out large-scale repairs and renovations for each department. To fully realize the market-oriented management of the residential property. Mainly completed the following work:
1. After the renovation of the households and meters of all the households in the Mazhuangyuan and Nanhu Road districts, in XX, the center installed and reconstructed the common parts of the Bayi Avenue and Hongdu Avenue.
2. Complete the handling of land certificates, environmental greening and ground rebuilding of No. 25 Nanhu Road.
3. Complete the design and installation of the security system engineering and the maintenance and management of the advertising space in the Bayi Avenue residential area.
4. Demolition of 18 dangerous houses of 400 square meters in the Hongdu Avenue courtyard area, hardening the ground floor of 140 square meters, and carrying out greening renovation of the courtyard area. The Hongdu Avenue campus first implemented an electronic patrol system, an electronic infrared surveillance security system, and a vehicle electronic management system to fully implement modern property management methods.
5. After completing the work of 12 employee housing reforms, the real estate license has been sent to the hands of all employees.
6. After a thorough investigation, personal conversation, lawyer negotiation and other work links, in the face of the strong resistance of some residents, even to the center of the big noise, the center still patiently and meticulously explained, adhere to the principle, clear out 7 sets of housing, After approval by the leaders of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office of the Office,
Second, strengthen the basic management of the team to improve driver safety and service awareness.
Further improve and improve the various management systems of the fleet, refine and quantify the various systems and indicators of the fleet, and realize the requirements of the system management and the index management, so that the various systems of the fleet are more reasonable and smoother. Last year, the fleet traveled a total of 74,1986 kilometers, with a total cost of 170,6567.8 yuan; this year the team traveled a total of about 690,674 kilometers, with a total cost of 158,855.02 yuan. This year, compared with last year, the total cost dropped by 11,8017.6 yuan, without any traffic accidents, no complaints about service quality and attitude.
Third, the conference reception is more standardized and the service is more thoughtful.
1. The Center earnestly implements the spirit of the reception of the committee and the department, strictly checks the various expenses and seeks ways to reduce costs. This year's various meetings 83 times, involving an amount of 2.07 million yuan, no mistakes; and compared with last year's same type of meeting, this year, in the case of price increases, it is still the same as last year. For a long time, the work of the conference has been led by the leadership of the committee. Affirmation of the office and the participants.
2. Completed 36 batches of old comrades, in-service cadres and workers and their families for a total of 300 vacations, more than 100 people received more than last year. The highest peak received 28 people, spending a total of 60,6584.5 yuan, and the per capita expenditure was nearly 2022 yuan. Including Lushan tickets, transportation fees, daily management fees at the reception desk, staff salaries, water and electricity, food for a meal, etc., all of which are borne by the center. Among all the receptionees, the center issued an anonymous service quality questionnaire. Of the 266 responses received, none of them expressed dissatisfaction and 99.3% expressed satisfaction. In the process of reception, the enthusiasm of the staff and the meticulous and thoughtful service have been affirmed and praised by the staff of the cadres and the staff of the department.
IV. Enterprise Development Based on the work in XX, in XX, the center successfully completed the comprehensive industrial restructuring and asset restructuring of the enterprise. Mainly done the following work:
1. Withdraw from the operation of “Xinghua Company” and complete the liquidation work with the company.
Under the joint efforts and cooperation of the two parties, the company's shares were transferred as scheduled, the transfer procedures and account liquidation were successfully completed, and the inspections of the provincial industrial and commercial, national tax and other units were passed.
2. Jiangxi Xinhua Logistics Co., Ltd. was established to ensure normal and stable operation.
Vigorously regulate the internal management of the company and improve the overall quality of the company.
In combination with the company's actual conditions, the company has established and improved the "Employee Fingerprint Carding and Attendance System", "Employee Performance Appraisal Implementation Rules", "Employees' Awards and Punishment System", "Corporate Employees' Self-discipline Code of Conduct", "Warehouse Management System", "Travel Expenses, General" The expense reimbursement management system, the "business reception management method" and the job responsibilities of each position, so that there is no size, there are rules to follow, adhere to the system management, process management.
Work together to comprehensively complete the comprehensive economic indicators for XX.
The company officially operated for a year, completed a total of 2.3 million packages, achieved sales of 33 million yuan, profits of 19.6 million yuan, and paid taxes of 8.1 million yuan, fully fulfilling the goal of booking at the beginning of the year. Especially in the responsible spring and autumn textbooks and teaching assistants, the company carried out serious analysis and research on various unfavorable factors that may arise, and formulated corresponding work plans in vehicles, equipment, personnel, logistics support and storage. In other respects, the organization and coordination have been fully ensured, and “one book before the class, one hand” is guaranteed. In the two seasons, a total of 194.6 million copies of textbooks and teaching aids were shipped, and 1.79 million pieces were shipped; 464,000 general books and audio-visual materials, and 51,549 audio-visual materials.
Actively develop third-party logistics services.
While doing a good job in the main business and comprehensively improving its core competitiveness, the company fully mobilized and utilized existing assets and resources to focus on expanding the third-party logistics market. Relying on the company's core competitive advantages, in the bidding of Jiangzhong Pharmaceutical, it has obtained the distribution of the surrounding two provinces in one fell swoop; through the company's quality service, it has now expanded to the distribution of five provinces, the storage and production logistics services of western medicine. The company has also successfully established warehousing and intra-provincial distribution services with the world's top 500 Wal-Mart company's Jiangxi branch and Metro's large supermarkets, and established a long-term cooperative relationship.
3. The education printing factory overcame multiple difficulties and comprehensively completed various economic indicators formulated at the beginning of the year.
In XX, the printing industry faced unprecedented difficulties: the average price of wages fell by 12%; the price of materials rose by an average of 10%; bank loans raised interest rates six times in a row, from 8.435% mentioned 8.217%, an increase of 27.69%, in serious profits In the case of being squeezed, the printing plant completed the goals set at the beginning of the year:
The total sales value reached 25.28 million yuan, exceeding the target of 25 million yuan set at the beginning of the year, exceeding the sales value of 24.6 million yuan in XX years.
Net profit reached 2.1 million yuan, an increase of 5% over the target set at the beginning of the year; the profit rate reached 8.17%, exceeding the target of 8% set at the beginning of the year.
In XX, the Education Printing Factory was also awarded the “Aaa Enterprise of Jiangxi Province” by the Provincial Industrial and Commercial Bureau and awarded the medal. It was awarded “Top Ten Industrial Enterprises in Xinjian County” and the general manager of the company was rated as “Model Worker of Nanchang City”.
The second part of the main practices and existing problems First, the main practices:
1. Carry out cohesive engineering and create a team spirit of diligence, unity and integrity. Due to the scattered office locations in the center, more than half of the drivers have been out of the car for a long time, and internal communication within the center is restricted. In order to alleviate the stressful work pressure, to harmonize the relationship between colleagues, and to strengthen communication and communication, the center conducts a collective activity of all the employees of the center every month. Each event also invites the leaders of the committee and the departments and offices to participate in the exchanges and communication with the comrades in order to better provide and improve various services.
2. Adhere to the concept of “reform-innovation-development” and instill this concept into every staff member of the center. The Center conducts reading activities attended by all staff members from time to time, and organizes concentrated study, examinations, competitions and awards, encouraging the center staff to read more books, develop thinking and innovate, and form a good working and learning atmosphere.
3. Strengthen enforcement and pay close attention to service awareness. Due to the complicated logistics work, the staff are mostly prepared for the workers, the cultural level and overall quality are low, and the service awareness is weak. The logistics work of the departmental units has generally become the focus of contradictions. In response to this situation, the Center pays close attention to the service awareness and attitude of employees, especially formal workers, and strengthens enforcement, striving to improve the overall work quality and efficiency. Individual formal workers do not participate in group activities. When they are dealt with, they even threaten the leaders of the center. The center still adheres to the principle and strictly handles those who do not follow the requirements and regulations or participate in activities. Through the constraints of the system and the handling of cases, the service concept of the central staff, especially the formal workers, has been greatly improved, and the service awareness has also been greatly improved.
4. Revise and improve various work systems to achieve management of the system. Under the premise of fully acknowledging the quality of the cadres and workers of the organs, all systems implement the principle of “no appeals”, that is, as long as they are complained, the respondent has no opportunity to appeal and explain the incidents, and the center will directly impose penalties according to the regulations. . In a conference contract in XX, due to special reasons, the Higher Education Department requested special cases to be handled. The leaders in advance also made telephone exchanges with the main leaders of the center. However, because the central leaders were on a business trip, they did not timely implement the implementation and received high education. In this regard, the central conference receptionist and the main leaders of the center gave financial penalties according to the system.
For a long time, the central enterprise management mode, overall service awareness, attitude and quality have been highly concerned both inside and outside the province. The logistics centers of other departments and departments in the province and some related units outside the province have come to the people to understand the situation, visit and study, the center The work system was also brought back by the visiting units as a reference, which had a greater impact.
Second, the difficulties and problems:
1. Due to the changes in relevant policies, the operation of the central enterprises has encountered great difficulties and it is very necessary to support the relevant departments.
2. The service awareness of a small number of employees is still lacking and the services are not in place.
Part III XX Year Work Plan
1. Strengthen the internal construction and management of the center, and strive to improve and improve the service of the center and continue to work hard.
2. Adhere to the concept of “reform-innovation-development”, actively participate in the reform of public institutions, and create new work and management situations for the center.
3. Complete the renovation of the dormitory area of Bayi Avenue and the dormitory of Nanhu Road, and promote and implement the marketization of property management in the district.
4. With the support of the relevant department, the opportunity of the high school curriculum reform will be used to make the business and profits of the education printing factory increase by a large margin. Further develop the logistics market and expand the national logistics market share.
5. Provide logistics support for Jiangxi Education Development Building.
6. In the absence of violation of national policies, efforts should be made to resolve the subsidies for transportation, reception, communication, overtime and other expenses in various offices, and further improve the quality of work and quality of life in the whole hall.
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