Summary of work in the hospital in 2019 and work ideas in 2019
The cold is coming to the summer, the spring is coming to the winter, the time is like an arrow, and the sun and the moon are like a shuttle. The year 2008 is fleeting, and the past 365 days and nights may be just a trivial moment in the long river of history. Although the road we have traveled is tortuous, the work we have done is fruitful. During the year, under the correct leadership of the Health Bureau, the headquarters and the local government, we adhered to the important thinking of the "Three Represents" and guided by the "Scientific Outlook on Development" and the "Seventeenth National Congress". The party is the public, governing for the people, and persists in strengthening the party's leadership and the building of the party's ability to govern. Strictly follow the emancipation of the mind, establish new ideas; deepen reforms, establish new mechanisms; both internal and external, and establish a new image of guiding ideology. In order to build a socialist harmonious society, build a safe and healthy society, and build a harmonious relationship between doctors and patients, the cadres and workers of the whole hospital are united, hard work, pioneering and enterprising, dedication and dedication, and through hard work and hard work, have achieved gratifying results. . The summary of the work situation this year is summarized as follows:
1. Medical business and financial operations.
And three: to politely receive consultation, pay close attention, respect the rights of patients, build a harmonious relationship between doctors and patients; achieve civilized language, enthusiastic service, attitude and embarrassment; health supervision and law enforcement personnel to achieve civilized law enforcement, fair law enforcement, according to law . And insist on: insist on the first-inquiry responsibility system for the first consultation; adhere to the “one-day list system” for hospitalization expenses. And five public: public complaints telephone, set up a complaint box; public fee collection; public fee standards; open procedures; public agricultural and rural accounts. The implementation of the kickback for the staff and the request for a red envelope to veto the annual assessment failed. Criticize and punish all kinds of violations. Three doctors refused to receive red packets three times a year.
5. Transforming the work style of the Windows department, improving work efficiency, persisting in vigorously promoting the spirit of seeking truth and being pragmatic, enhancing service awareness, simplifying procedures, and setting up service complaint calls. Life, cold, hard, top, push, and drag are rare. . It truly reflects the convenience of ordinary people to seek medical care and build a harmonious relationship between doctors and patients.
6. Seriously implement social security work. The whole hospital paid a total of 325,944.62 yuan of insurance in 2008. Effectively solve the problem of medical insurance, unemployment insurance and old-age support for employees.
7. In the area of commercial bribery in the field of medicine, a leading group for the management of commercial bribery with the dean as the leader was established and an implementation plan was formulated. At the same time, a public leadership team for the hospital affairs was established. Seriously carried out the special treatment of medical bribery, set up a report phone and report box, as well as a special bank account. Open the door to rectify, improve management, plug the loopholes, and effectively curb the phenomenon of medical bribery in our hospital. Eliminate the soil and conditions that breed commercial bribery. Two briefings on governance of commercial bribery were produced and reported in April and December respectively.
[2], strengthen management, internal strength, external image, and achieve gratifying results to strengthen hospital management, conduct full investigation and research, draw on the advanced experience of others, and establish a new management model, outpatient and inpatient services are greatly The development of hospitalized patients has increased significantly.
[III] New Rural Cooperative Medical Care In the work of promoting new rural cooperative medical care and implementing farmers' health projects, we are committed to improving the health standards of farmers. In order to facilitate the old things, do good things.
[IV] Infrastructure construction and medical equipment purchases A total of more than 1.3 million yuan was raised to purchase a Japanese imported color ultrasound. Equipment has also been added to the operating room, laboratory, and nursing department.
[5], talent training and continuing medical education
1. This year, four medical staff were sent to the higher level hospitals to study subjects such as surgery, obstetrics and gynaecology, anesthesia, and nursing. The return of learning has played a very good role. 2. According to the arrangement of the county health bureau, 100% of the employees in the hospital are participating. Continued medical education and cadre management training, and successfully completed the learning tasks.
[6] Health education work In order to promote the health of the whole people, popularize medical and health knowledge to the general public, and improve the disease prevention ability and health standards of the whole people, we have set up a special leadership team to be responsible for the implementation of health education work and organized a health education publicity column. Written a health slogan. Health education knowledge promotion and training were conducted at various conferences.
[7] Caring for employee activities carried out activities to care for and care for employees. 1. Always keep in touch with retired employees, understand their difficulties and health in their lives, and send them a condolence payment on the date of the festival. Please eat together and exchange feelings. 2. Sending special personnel to visit the sick employees in the name of the hospital , which fully reflects the concern of the leaders, reflects the warmth of the collective family, gives them great comfort, and the early recovery of the body. A lot of confidence.
[8] Public health work has established a major public health concern and focused on improving the public health system. At the beginning of the year, the Public Health Management Leading Group and the Infectious Disease Management Leading Group and the Medical Treatment Group were established. The emergency plan for sudden public health incidents was formulated, and a monitoring, reporting, and early warning network system was established to strengthen disease prevention and control, maternal and child health, and endemic disease prevention and treatment. Leadership in health supervision. Completed the tasks assigned by the superiors. In addition to the basic immunization, the vaccination clinic also carried out the vaccination of the second-line vaccine, generating income of more than 80,000 yuan.
[9] Outpatient department management strengthened the business management and personnel management of the outpatient department. The total income of the four outpatient departments from January to November was 72,222 yuan, and three outpatient departments also served as public health work. At the beginning of the year, the outpatient department management plan was formulated, and the implementation rules were formulated from the aspects of spiritual civilization construction, target tasks, labor discipline, financial management, job responsibilities, and distribution plans, and supervision was implemented. It has exerted good social and economic benefits.
[10] Village clinics work in 19 village clinics in the town. Each village has personnel and basic facilities. There are 36 village doctors. They are responsible for disease prevention and control, program immunization, maternal and child health, and new rural cooperative medical work. . The hospital and the village clinic signed a target responsibility letter, and carried out strict inspections and assessments, and implemented spiritual and material rewards for village doctors who were active and responsible. Five business trainings were conducted for village clinic doctors throughout the year.
3. The shortcomings of existence
1. Lack of technical talents and weak technical strength have a certain impact on the development of hospital business, which is lagging behind the development of hospitals .
2. A small number of employees are not strong in their work responsibilities, lack professionalism, and are not motivated to learn and improve their own business skills.
3. Outsourcing of the backbone of the business and the technical talents.
The cold is coming to the summer, the spring is coming to the winter, the time is like an arrow, and the sun and the moon are like a shuttle. The year 2008 is fleeting, and the past 365 days and nights may be just a trivial moment in the long river of history. Although the road we have traveled is tortuous, the work we have done is fruitful. During the year, under the correct leadership of the Health Bureau, the headquarters and the local government, we adhered to the important thinking of the "Three Represents" and guided by the "Scientific Outlook on Development" and the "Seventeenth National Congress". The party is the public, governing for the people, and persists in strengthening the party's leadership and the building of the party's ability to govern. Strictly follow the emancipation of the mind, establish new ideas; deepen reforms, establish new mechanisms; both internal and external, and establish a new image of guiding ideology. In order to build a socialist harmonious society, build a safe and healthy society, and build a harmonious relationship between doctors and patients, the cadres and workers of the whole hospital are united, hard work, pioneering and enterprising, dedication and dedication, and through hard work and hard work, have achieved gratifying results. . The summary of the work situation this year is summarized as follows:
1. Medical business and financial operations.
4. Seriously organize employees to learn various laws and regulations, and conscientiously implement the “eight industry disciplines” of the Ministry of Health. Open the service promise to the society, commend the advanced, and establish a typical. Make employees aware of the position, input of ideas, grasp the key points, and have obvious effects. Establish and improve the purchase degree of medicines and medical equipment. The dean personally supervises the work of medicines and equipment, approves the purchase plan, and supervises the bribery behavior of staff members in the purchase and sale activities. The whole hospital has implemented the service contract of “not allowed, three, two, and five open, and four are not allowed: no admission is required to accept red envelopes, no commission is allowed, no drugs are allowed to be opened, and rides are checked; Perfunctory perfunctory patients; no breakdown fees, super-standard fees, self-supporting project charges; no permission to eat, take, card, want. Three: to politely receive consultation, pay close attention, respect the rights of patients, build a harmonious relationship between doctors and patients; achieve civilized language, enthusiastic service, attitude and embarrassment; health supervision and law enforcement personnel to achieve civilized law enforcement, fair law enforcement, and do things according to law. And insist on: insist on the first-inquiry responsibility system for the first consultation; adhere to the “one-day list system” for hospitalization expenses. And five public: public complaints telephone, set up a complaint box; public fee collection; public fee standards; open procedures; public agricultural and rural accounts. The implementation of the kickback for the staff and the request for a red envelope to veto the annual assessment failed. Criticize and punish all kinds of violations. Three doctors refused to receive red packets three times a year.
5. Transforming the work style of the Windows department, improving work efficiency, persisting in vigorously promoting the spirit of seeking truth and being pragmatic, enhancing service awareness, simplifying procedures, and setting up service complaint calls. Life, cold, hard, top, push, and drag are rare. . It truly reflects the convenience of ordinary people to seek medical care and build a harmonious relationship between doctors and patients.
6. Seriously implement social security work. The whole hospital paid a total of 325,944.62 yuan of insurance in 2008. Effectively solve the problem of medical insurance, unemployment insurance and old-age support for employees.
7. In the area of commercial bribery in the field of medicine, a leading group for the management of commercial bribery with the dean as the leader was established and an implementation plan was formulated. At the same time, a public leadership team for the hospital affairs was established. Seriously carried out the special treatment of medical bribery, set up a report phone and report box, as well as a special bank account. Open the door to rectify, improve management, plug the loopholes, and effectively curb the phenomenon of medical bribery in our hospital. Eliminate the soil and conditions that breed commercial bribery. Two briefings on governance of commercial bribery were produced and reported in April and December respectively.
[2], strengthen management, internal strength, external image, and achieve gratifying results to strengthen hospital management, conduct full investigation and research, draw on the advanced experience of others, and establish a new management model, outpatient and inpatient services are greatly The development of hospitalized patients has increased significantly.
[III] New Rural Cooperative Medical Care In the work of promoting new rural cooperative medical care and implementing farmers' health projects, we are committed to improving the health standards of farmers. In order to facilitate the old things, do good things.
[IV] Infrastructure construction and medical equipment purchases A total of more than 1.3 million yuan was raised to purchase a Japanese imported color ultrasound. Equipment has also been added to the operating room, laboratory, and nursing department.
[5], talent training and continuing medical education
1. This year, four medical staff were sent to the higher level hospitals to study subjects such as surgery, obstetrics and gynaecology, anesthesia, and nursing. The return of learning and learning has played a very good role. 2. According to the arrangement of the county health bureau, 100% of the employees on the job in the hospital participated in the continuing medical education and cadre management training, and successfully completed the learning tasks.
[6] Health education work In order to promote the health of the whole people, popularize medical and health knowledge to the general public, and improve the disease prevention ability and health standards of the whole people, we have set up a special leadership team to be responsible for the implementation of health education work and organized a health education publicity column. Written a health slogan. Health education knowledge promotion and training were conducted at various conferences.
[7] Caring for employee activities carried out activities to care for and care for employees. 1. Always keep in touch with retired employees, understand their difficulties and health in their lives, and send them a condolence payment on the date of the festival. Please eat together and exchange feelings. 2. Sending special personnel to visit the sick employees in the name of the hospital , which fully reflects the concern of the leaders, reflects the warmth of the collective family, gives them great comfort, and the early recovery of the body. A lot of confidence.
[8] Public health work has established a major public health concern and focused on improving the public health system. At the beginning of the year, the Public Health Management Leading Group and the Infectious Disease Management Leading Group and the Medical Treatment Group were established. The emergency plan for sudden public health incidents was formulated, and a monitoring, reporting, and early warning network system was established to strengthen disease prevention and control, maternal and child health, and endemic disease prevention and treatment. Leadership in health supervision. Completed the tasks assigned by the superiors. In addition to the basic immunization, the vaccination clinic also carried out the vaccination of the second-line vaccine, generating income of more than 80,000 yuan.
[9] Outpatient department management strengthened the business management and personnel management of the outpatient department. The total income of the four outpatient departments from January to November was 72,222 yuan, and three outpatient departments also served as public health work. At the beginning of the year, the outpatient department management plan was formulated, and the implementation rules were formulated from the aspects of spiritual civilization construction, target tasks, labor discipline, financial management, job responsibilities, and distribution plans, and supervision was implemented. It has exerted good social and economic benefits.
[10] Village clinics work in 19 village clinics in the town. Each village has personnel and basic facilities. There are 36 village doctors. They are responsible for disease prevention and control, program immunization, maternal and child health, and new rural cooperative medical work. . The hospital and the village clinic signed a target responsibility letter, and carried out strict inspections and assessments, and implemented spiritual and material rewards for village doctors who were active and responsible. Five business trainings were conducted for village clinic doctors throughout the year.
3. The shortcomings of existence
1. Lack of technical talents and weak technical strength have a certain impact on the development of hospital business, which is lagging behind the development of hospitals .
2. A small number of employees are not strong in their work responsibilities, lack professionalism, and are not motivated to learn and improve their own business skills.
3. Outsourcing of the backbone of the business and the technical talents.
The work ideas and key points of the year 2008 have been achieved in an unprecedented way. The total revenue of the company has reached the highest level in history and is proud and proud. In summary, but the problems can not be ignored, can not be intoxicated in the achievements, but can not stay in the status quo. We must be alert, review the situation, seize the opportunity of development, keep pace with the times, keep up with the pace of health reform, and carefully summarize past achievements and shortcomings. Learn from the lessons. In the work in the coming year, we must persist in, as always, with the unified leadership and strong support of the Bureau and the headquarters, continue to focus on the quality of medical care, and do a good job in other tasks. Strive to achieve a new level of business income, medical care quality, public health, and hospital development in 2008.
1. Improve the quality of medical care, strengthen the monitoring and management of medical quality is the vitality of the hospital , is a safe and effective guarantee for the entire business operation, set up and issued a medical care quality control leading group in the form of red-headed files, with the dean as the team leader and other middle-level cadres As a member of the quality control team, responsible for the management and supervision of the quality of hospital care. Regularly conduct quality inspections of various departments on a monthly basis to promptly correct and resolve the problems found. The results of the inspection will be notified and rectified within a time limit until the requirements are met.
2. Implement talent strategy, focus on talent training, formulate talent training plan, use knowledge, ability and performance as the main criteria for measuring talents, pay close attention to cultivating existing talents and business backbones, use excellent talents, introduce shortage of talents, and strive to create new talents situation.
3. Business completion plan In 2008, the total business income is estimated to be 7 million yuan, 1,500 inpatients, 55,000 outpatients, and 650 various operations.
4. Add medical equipment, improve the level of diagnosis and treatment to improve the hospital grade, improve the level of diagnosis and treatment, prepare to build the inpatient complex, the outpatient building into an elevator, add indoor heating, buy electronic gastroscope and so on.
5. Establish a great health concept and pay close attention to public health work such as disease prevention and control, tuberculosis prevention, endemic disease monitoring and prevention, maternal and child health, health supervision, health education and village clinic construction.
6, continue to open We will develop new rural cooperative medical care work, act in accordance with policy principles, simplify procedures, improve work efficiency, and facilitate the people.
7. Establish a sound, effective, and feasible rules and regulations and management mechanism to educate all employees to be dedicated and dedicated, to abide by medical ethics, to be people-oriented, to be dedicated, to emancipate the mind, to update concepts, to build a harmonious relationship between doctors and patients, and to build a safe hospital .
8. Seriously do a good job in spiritual civilization construction, industry style construction, special work on governance of commercial bribery, political workers, financial management, safe production, stable letters and visits, comprehensive public security management, and open government affairs.
9. Strengthen the management of the four outpatient departments, strengthen emotional liaison, care for business development, and further implement integrated management.
10, care for and care for retired workers, and effectively solve their physical, living, treatment and other aspects, and often keep in touch, let them happy in their old age, happy every day.
11. Strengthen the study of laws and regulations, and improve the legal awareness and self-protection awareness of the majority of medical staff.
12. Seriously complete other tasks assigned by superiors.
In short, with the strong leadership of the superiors as the backing, the cooperation of all the staff and workers, strengthen the cohesive force, continue to adhere to the "three represents" important thinking and the party's "seventeen" spirit as the guide, people-oriented, adhere to the scientific concept of development, tight With the pace of reform of the health system, we will achieve sustained, healthy and steady development of the overall planning in 2009. We have the confidence, determination and ability to successfully complete our work objectives.
Xinglong Town Center Health Center
November 25, 2008
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