Summary of the work of the city hospital
Hospital rectification work summary
The hospital firmly grasps the opportunity of the city to promote comprehensive economic and social progress, thoroughly implements the spirit of the plenary session, and in accordance with the scientific concept of development, always regards the "three represents" scientific thinking as the navigation mark for leading economic work, and the continuous development of health undertakings under the conditions of market economy. The development of the reality, the promotion of democracy, brainstorming, and the establishment of "to adhere to the people-oriented, lifelong learning, constantly update the concept, strengthen management, and strive to shape the hospital brand, eliminate all difficulties, contribute to society, striving for performance, and strive to open up a new situation in health care" strategic thinking As a result, Dean XXX led all the staff members under the strong leadership of the District Health Bureau, and worked together to overcome unfavorable factors such as funds, facilities and subsidies, and achieved satisfactory results. The economic income has increased compared with last year.
First, set up an organization to strengthen leadership
The construction of the work style is the focus of all the work of the hospital from beginning to end. Our hospital has set up a leading group to strengthen the leadership of the work of rectifying the work and special governance, and implement the principle of “who is in charge of who is responsible” to strictly implement the responsibility system for work style and establish the dean of the work. In the double-responsibility system, the plan is carefully formulated in accordance with the requirements of the district bureau's work of rectifying the work, and implementation is urgently carried out.
Second, adhere to the main line of learning, and constantly improve the comprehensive quality of the staff of the hospital.
Our hospital is facing the fierce competition challenge, requiring leaders and employees to keep pace with the times, to make more changes to their brains, to engage in scientific knowledge, to master the latest technology, to improve professionalism, and to enhance the "ideas, psychology" and other factors. . Thought determines behavior, behavior forms habits, habits form character, character changes fate. Organize the staff of the whole hospital to seriously study Deng Xiaoping Theory, the important thinking of the "Three Represents", and study the "Outline for the Implementation of Citizen Moral Construction", "Practicing Physician Law", "Drug Administration Law", "Regulations on the Administration of Medical Institutions", and "Regulations on Handling Medical Accidents" "Wait. Organize party members to study the spirit of the "Fourth Plenary Session of the 16th CPC Central Committee" and let them play a vanguard and exemplary role among the employees. Adhere to the tenet of “all patients are the center” for the people's health, and firmly establish the industry ethics of all medical staff to be devoted to their duties, to save the wounded, to be safe, to practice medicine, to be willing to contribute, to remember job responsibilities, to strengthen professional discipline, standardize professional ethics, and improve service attitudes. Improve the quality of medical care. Every employee must be rigorous and realistic, conscientious and responsible, dedication, research and development, excellence, law-abiding, law-based practice, honesty and integrity, and complete tasks in strict accordance with the requirements of the responsibilities. The content of the “Evaluation of the Wind” activity is communicated to each employee, and the civilized service language and medical service behavior are standardized and standardized, so that employees can understand that the construction of the style is the top priority for the survival and development of the hospital .
Third, based on the principle of sincerely serving patients and improving service quality, we have improved and refined various systems and strengthened management with the consciousness of modern enterprises.
1. Formulated the medical ethics reward and punishment method that suits the development of our hospital, which has increased the reward and punishment efforts. It has encouraged medical staff with outstanding achievements and outstanding achievements. At the same time, it has also eliminated problems such as weak collective attitude, poor service attitude, accepting or demanding “kickbacks” and “red envelopes”, and has improved and promoted the overall development of the hospital's overall standards.
2. To carry out voluntary public activities to meet the patient's right to know, and to carry out regular heart-to-heart activities for doctors and patients, so that the public can give advice on hospital work in an all-round way, and let patients understand the basic procedures of hospital work.
3. Formulated self-examination and rectification opinions for the purchase and sale of medicines, participated in the centralized bidding and procurement of medicines, and all the health clinics centralized and unified purchase of medicines, and accepted the supervision and inspection of the centralized bidding procurement supervision team of the local government at any time. It paved the way for ensuring the quality of medicines and regulating the price of medicines.
4. People-oriented, carefully build a warm home. Our hospital adheres to the "patient-centered" and continues to carry out the "three satisfactions" and "five-one" activities with honest service as the main content. Through the selection and publicity of honest hospitals , honest departments, honest individuals, medical staff see patients For a friend, the heart thinks for the patient, the feeling is for the patient, the blessing is made by the patient, the deficiencies are discovered from the medical practice, the advanced experience is widely used, the medical system is perfected at the right time, and the medical staff earnestly implements the “ten must” and “ten The content of "quasi-" is widely carried out in the publicity and education activities of "promoting the spirit of Bethune, and being a benevolent worker", educating medical staff to carry forward the spirit of Bethune, serving the patients wholeheartedly, and sincerely creating the image of a white angel, the care of meticulousness has produced a strong affinity, unloading Under the burden of patients, doctor-patient interaction, integrity service atmosphere shows a more ideal effect.
5. Standardize the format and rules for writing medical records. Medical records are an important basis for patients to be admitted to hospital for treatment and an indicator for measuring the quality of medical care. Our hospital's business technology is uneven, and we have worked hard to standardize the rules and formats for medical record writing. Employees are required to complete the work in a timely, qualitative and quantitative manner to ensure the smooth progress of medical work.
6. Developed medical workflows and service processes. From the patient's door "Hello" to the delivery door, a series of processes from the infusion of a few tapes to the patient's smooth needle removal have been specifically refined, quantified, and strictly enforced, from time to time to conduct supervision. details make a difference. Ask employees to start small things, starting from scratch, such as taking the cigarette butts on the ground, rubbish on the lawn, actively cleaning the window sill, watering flowers, etc. seemingly trivial things. In the past six months, good people and good things have emerged in an endless stream, and there are too many active things to do.
4. In order to ensure the smooth completion of the tasks in the second half of the year, our institute has specially formulated the following plans:
1. Continue to improve the medical system, such as the handover system, disinfection system, and drug quality supervision system.
2. Pay close attention to business and improve the professionalism of employees.
3. Regularly assess employees, including medical professional knowledge and political theory knowledge.
In the past six months, our school has grown stronger in learning, learned to be strong in tears, and understood tolerance in frustration, and created glory in persistence. The results of our hospital today include the hard work and sweat of all the staff. For the Blazers, past achievements are always the starting point for today's struggle. Our hospital will continue to sum up experience and more firmly explore to open up a broad and meaningful medical service market, so that the loud brand of XXX Hospital will go further.
The hospital firmly grasps the opportunity of the city to promote comprehensive economic and social progress, thoroughly implements the spirit of the plenary session, and in accordance with the scientific concept of development, always regards the "three represents" scientific thinking as the navigation mark for leading economic work, and the continuous development of health undertakings under the conditions of market economy. The development of the reality, the promotion of democracy, brainstorming, and the establishment of "to adhere to the people-oriented, lifelong learning, constantly update the concept, strengthen management, and strive to shape the hospital brand, eliminate all difficulties, contribute to society, striving for performance, and strive to open up a new situation in health care" strategic thinking As a result, Dean XXX led all the staff members under the strong leadership of the District Health Bureau, and worked together to overcome unfavorable factors such as funds, facilities and subsidies, and achieved satisfactory results. The economic income has increased compared with last year.
First, set up an organization to strengthen leadership
The construction of the work style is the focus of all the work of the hospital from beginning to end. Our hospital has set up a leading group to strengthen the leadership of the work of rectifying the work and special governance, and implement the principle of “who is in charge of who is responsible” to strictly implement the responsibility system for work style and establish the dean of the work. In the double-responsibility system, the plan is carefully formulated in accordance with the requirements of the district bureau's work of rectifying the work, and implementation is urgently carried out.
Second, adhere to the main line of learning, and constantly improve the comprehensive quality of the staff of the hospital.
Our hospital is facing the fierce competition challenge, requiring leaders and employees to keep pace with the times, to make more changes to their brains, to engage in scientific knowledge, to master the latest technology, to improve professionalism, and to enhance the "ideas, psychology" and other factors. . Thought determines behavior, behavior forms habits, habits form character, character changes fate. Organize the staff of the whole hospital to seriously study Deng Xiaoping Theory, the important thinking of the "Three Represents", and study the "Outline for the Implementation of Citizen Moral Construction", "Practicing Physician Law", "Drug Administration Law", "Regulations on the Administration of Medical Institutions", and "Regulations on Handling Medical Accidents" "Wait. Organize party members to study the spirit of the "Fourth Plenary Session of the 16th CPC Central Committee" and let them play a vanguard and exemplary role among the employees. Adhere to the tenet of “all patients are the center” for the people's health, and firmly establish the industry ethics of all medical staff to be devoted to their duties, to save the wounded, to be safe, to practice medicine, to be willing to contribute, to remember job responsibilities, to strengthen professional discipline, standardize professional ethics, and improve service attitudes. Improve the quality of medical care. Every employee must be rigorous and realistic, conscientious and responsible, dedication, research and development, excellence, law-abiding, law-based practice, honesty and integrity, and complete tasks in strict accordance with the requirements of the responsibilities. The content of the “Evaluation of the Wind” activity is communicated to each employee, and the civilized service language and medical service behavior are standardized and standardized, so that employees can understand that the construction of the style is the top priority for the survival and development of the hospital .
Third, based on the principle of sincerely serving patients and improving service quality, we have improved and refined various systems and strengthened management with the consciousness of modern enterprises.
1. Formulated the medical ethics reward and punishment method that suits the development of our hospital, which has increased the reward and punishment efforts. It has encouraged medical staff with outstanding achievements and outstanding achievements. At the same time, it has also eliminated problems such as weak collective attitude, poor service attitude, accepting or demanding “kickbacks” and “red envelopes”, and has improved and promoted the overall development of the hospital's overall standards.
2. To carry out voluntary public activities to meet the patient's right to know, and to carry out regular heart-to-heart activities for doctors and patients, so that the public can give advice on hospital work in an all-round way, and let patients understand the basic procedures of hospital work.
3. Formulated self-examination and rectification opinions for the purchase and sale of medicines, participated in the centralized bidding and procurement of medicines, and all the health clinics centralized and unified purchase of medicines, and accepted the supervision and inspection of the centralized bidding procurement supervision team of the local government at any time. It paved the way for ensuring the quality of medicines and regulating the price of medicines.
4. People-oriented, carefully build a warm home. Our hospital adheres to the "patient-centered" and continues to carry out the "three satisfactions" and "five-one" activities with honest service as the main content. Through the selection and publicity of honest hospitals , honest departments, honest individuals, medical staff see patients For a friend, the heart thinks for the patient, the feeling is for the patient, the blessing is made by the patient, the deficiencies are discovered from the medical practice, the advanced experience is widely used, the medical system is perfected at the right time, and the medical staff earnestly implements the “ten must” and “ten The content of "quasi-" is widely carried out in the publicity and education activities of "promoting the spirit of Bethune, and being a benevolent worker", educating medical staff to carry forward the spirit of Bethune, serving the patients wholeheartedly, and sincerely creating the image of a white angel, the care of meticulousness has produced a strong affinity, unloading Under the burden of patients, doctor-patient interaction, integrity service atmosphere shows a more ideal effect.
5. Standardize the format and rules for writing medical records. Medical records are an important basis for patients to be admitted to hospital for treatment and an indicator for measuring the quality of medical care. Our hospital's business technology is uneven, and we have worked hard to standardize the rules and formats for medical record writing. Employees are required to complete the work in a timely, qualitative and quantitative manner to ensure the smooth progress of medical work.
6. Developed medical workflows and service processes. From the patient's door "Hello" to the delivery door, a series of processes from the infusion of a few tapes to the patient's smooth needle removal have been specifically refined, quantified, and strictly enforced, from time to time to conduct supervision. details make a difference. Ask employees to start small things, starting from scratch, such as taking the cigarette butts on the ground, rubbish on the lawn, actively cleaning the window sill, watering flowers, etc. seemingly trivial things. In the past six months, good people and good things have emerged in an endless stream, and there are too many active things to do.
4. In order to ensure the smooth completion of the tasks in the second half of the year, our institute has specially formulated the following plans:
1. Continue to improve the medical system, such as the handover system, disinfection system, and drug quality supervision system.
2. Pay close attention to business and improve the professionalism of employees.
3. Regularly assess employees, including medical professional knowledge and political theory knowledge.
In the past six months, our school has grown stronger in learning, learned to be strong in tears, and understood tolerance in frustration, and created glory in persistence. The results of our hospital today include the hard work and sweat of all the staff. For the Blazers, past achievements are always the starting point for today's struggle. Our hospital will continue to sum up experience and more firmly explore to open up a broad and meaningful medical service market, so that the loud brand of XXX Hospital will go further.
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