Create a new trend of national civilization

**The National Taxation Branch has jurisdiction over X towns. There are currently X cadres in service, including X members, accounting for X%. Young people under the age of 35, X, accounting for 62% of the total, with an average age of 32, is a young and energetic team. As a rural grassroots tax bureau, we always take the creation as an important guide to improve the overall level of taxation work and promote taxation by law. The branch office closely focuses on the overall goal of creating a civilized industry throughout the system. On the basis of absorbing the experience of the advanced units, combined with the actual situation of the unit, through the establishment and improvement of a complete set of creation systems, there are plans, measures, and priorities. So that the creation work is beginning to work. The report on the creation will now be as follows:

First, strengthen leadership, comprehensively launch, and clearly create goals.

To create the Youth Civilization No. requires the true input of every cadre and staff. It is necessary to form a consensus and merge into a force to implement the creation work. At the beginning of the establishment of the branch, we put the creation as a clear goal on the agenda. First of all, the establishment of a leading group was quickly established, and the deputy director of the subcommittee was in charge of the comrades, and a deputy sub-division was responsible for the decentralization of the various departments. Secondly, in-depth publicity and launching within the branch office, all cadres talk about ideas, suggestions, and ideas, actively participate in the creation activities, and contribute ideas for the creation of the branch. As a result of unifying thoughts and raising awareness, a consensus on the creation of a craze was quickly formed in the sub-bureau, which laid a solid ideological foundation and popular foundation for the smooth development of the work.

At the same time, the branch bureau elaborated the creation plan, put forward specific goals and measures, implemented it at various levels, and took responsibility to people to ensure that the creation work was truly implemented.

Second, standardize management, optimize services, and lay a solid foundation.

Creating a job requires both an external and beautiful tax environment, an internal law enforcement behavior, and a broad understanding and support from the whole society. To this end, we have focused on the following tasks:

1. Take the reform of the collection and management as the main line and vigorously regulate the collection and management.

From tax registration, invoice purchase, tax return, and tax collection, we strictly follow the rules and regulations. In the tax collection and management reform, the collection process and operational norms are clearly defined. According to the spirit of the higher-level requirements, we rationalize the division of functions of internal collection and management functions, and formulate detailed job responsibilities, especially for certain businesses that have cross-cutting work, and try to be clear to people and reduce Blowing phenomenon. In practice, we have established a system of contact lists and account registration systems for daily business connections. Each time a business is delivered, both parties must sign the other party's account. In doing so, it has further strengthened the responsibility of business handover, eliminated the arbitrariness of the work, and made the job evaluation better.

2. Focus on “civilization and taxation, quality service” and establish a good image of national tax.

First of all, improve the service facilities and create a beautiful tax environment.

We have equipped daily drinking equipment such as water dispensers, coin-operated telephones, tables and chairs, tea sets, paper and pens in the hall to facilitate taxpayers to pay taxes. The suggestion box and the opinion book were set up in a conspicuous and convenient location, and the daily work flow and division of labor of the branch office were announced on the wall, and the taxpayer's supervision was actively taken. The existing tax law bulletin board has been improved on the outside of the hall, and taxpayers are regularly notified of tax regulations. At the same time, we are also doing a good job of greening and beautifying and environmental sanitation, so that taxpayers are placed in a good tax environment.

Second, change ideas and provide a quality service environment.

Only by effectively changing the concept, establishing a sense of serving taxpayers, improving the quality of tax service, and completely eliminating many adverse effects in the recruitment relationship brought about by the collection and management reform can we achieve the practical results of the creation work. To this end, we first require the cadres and tax collectors to dress uniformly, put on the posts, and behave in a civilized manner, with a warm attitude, promote civilized language, and eliminate service bans. Second, resolutely implement the five systems proposed by the Municipal Internal Revenue Service, that is, taxpayers pay taxes and consultations to implement the “first question responsibility system”; simplify the taxation procedures and time-limited services to implement the “service commitment system”; the new policy introduces “training” The announcement system; the contradictions between the two sides to promote the "self-reporting system"; the occurrence of public complaints and complaints to promote the "responsibility investigation system." The third is true condolences, and strive to harmonize and collect relationships. Every summer season, the leaders of the branch always go deep into the enterprise workshop to console the frontline workers and express the true feelings of the national tax department. The fourth is to strengthen the promotion of tax laws and continuously raise taxpayers' awareness of taxation. In recent years, we have adhered to the tax law publicity regular meeting system and used various forms such as blackboard newspapers, announcements, cable and television to widely publicize tax laws and regulations. In mid-July 2000, we also invited the singers and dance troupes to conduct taxation publicity tours in X townships. Through various literary forms such as essays, cross talks, song and dance knowledge quizzes, and so on, the concept of paying taxes according to law was deeply rooted in the hearts of the people.

3. Create a favorable atmosphere by strengthening publicity as a means.

The creation of work is inseparable from the support and understanding of the community, especially the taxpayers. To this end, we have publicized the creation of the branch office with great fanfare, and strive to make every taxpayer know and understand the creation activities that support us by hanging banner slogans, blackboard reports, publicity materials, and opening symposiums. At the same time, it actively accepts the supervision of all sectors of the society, publicly issues the national tax service public notice card and the evaluation card, hires the supervisors of the wind, listens to the opinions and suggestions of the people humbly, and continuously improves the work.

Third, the team will educate people, and they will continue to work hard to create key.

The main body of creation is people, and the key lies in people. Therefore, we must adhere to the people-oriented principle, and start from the root of the problem, and earnestly do a good job in cadre team politics, thinking, business, and work style construction.

1. Strengthen the political and ideological education with the party and branch branches as positions.

The branch adhered to the second monthly political theory study, and through the study of the spirit of the 15th National Congress of the Communist Party of China and Deng Xiaoping Theory, carried out the "three stresses", "double thinking", "three represents" important ideological education and current situation education, so that all cadres have been strengthened. Political acumen, firmed the ideals and beliefs, and cultivated a correct outlook on life, values, and worldview. The branch bureau attaches great importance to the role of the fighting bastion organized by the party and the party and the vanguard and exemplary role of the party members. Through party building and group building, the party members take the lead in their work and actively guide the young cadres to move closer to the party organizations through practical actions. In the past three years, the branch has successively developed X young cadres into the party, and formed a positive and positive atmosphere within the branch. We also pay attention to strengthening the business training for taxpayers, and linking the results of training examinations with the year-end job evaluation, fully mobilizing the enthusiasm of the tax collectors to learn business knowledge and study business skills, and create conditions for the overall work level of the branch office. .

3. To strengthen the work of professional ethics education and to promote the construction of a clean and honest administration.

The branch office carried out in-depth professional ethics education with the content of "four-time" education, and strived to shape the image of the law-enforcer of the state tax cadre's fairness and strictness, the image of the service provider of civilized taxation, and the image of a clean and efficient devotee. In terms of honesty, the branch leaders first set their own example, resolutely do not engage in black-box operations, do not use power for personal gains, use taxes to seek private, strictly enforce various rules and regulations, and require the head of the stock to set an example and demonstrate role among all personnel. Secondly, all the cadres, including the tax collectors, signed a letter of responsibility for implementing the law and integrity, and strengthened the restraint mechanism. Once again, adhere to the monthly education and integrity education to prevent problems before they happen. Through the analysis of the typical cases of the opposite side, watch the anti-corruption video education film, grasp the key points and hot issues of the construction of a clean and honest administration, and conduct ethical education for cadres, so that the alarm bell will sound. At the same time, we hired the duty supervisors to listen to the opinions and suggestions of the community in a timely manner, and promote the cadres to consciously abide by the law and abiding by law, to be a qualified civil servant, and to fundamentally eliminate violations of law and discipline.

Fourth, strive for excellence, contribute to society, and expand the field of creation.

1. Actively carry out various types of competition for excellence.

The activities of creating civilized units are in line with other other activities of striving for excellence, and are the concrete implementation of the two civilizations in practice. Since the second half of 1997, we have devoted ourselves to activities such as “shaping the image of cross-century national taxpayers”, “creating three excellent, satisfying national tax” and “creating a civilized industry”. In all the activities, the sub-bureaus were actively organized and implemented in a layer-by-layer manner according to the actual situation, and achieved tangible results. For example, in the activity of “Shaping the image of cross-century national taxpayers”, all the staff of the branch office wrote articles and actively contributed articles to contribute ideas for the national tax image project. A total of three comrades won the first, second and third prizes respectively; In the two consecutive years of the fight against floods and rescues, the party and branch committees promptly mobilized all members to donate and donate materials until the battle was on the front line. Especially in the fight against floods in 1999, the sub-bureau formed a flood-resistance and rescue team, and inspected the dangerous areas day and night. The branch director *** disregarded the veteran comrade who was already in his fifties, and together with all the comrades, filled and carried sandbags on the dam and blocked the gap. The flood-resistance and rescue work of our branch has been widely mobilized, with great intensity and outstanding results, and has been commended by the local government and the higher authorities. The branch has been rated as an advanced group for flood fighting and rescue for two consecutive years. The comrade-in-chief of the sub-committee was named as an advanced individual in flood prevention and rescue in 1999.

2. Extend the society and give love.

The branch has continuously extended its creation to the society and won praises from all aspects of society. For example, in September last year, the branch learned that a girl in a certain place was in a predicament because she lost her parents and scored 622 points in the senior high school entrance examination. The branch leader immediately decided to subsidize the student's enrollment and bear all tuition and miscellaneous expenses and living expenses during his study period. And immediately contacted the ** Board of Education, ** Middle School, got their strong support, and quickly enrolled students for the school. At the same time, at the meeting of the whole branch, all the cadres and workers were mobilized to donate and invest in the “Hope Project”. The majority of cadres and workers have donated money and quickly raised more than 2,000 yuan for the student.

3. The role of taxation functions to promote local economic development.

One of the important functions of taxation is to regulate the economy. Under the premise of taxation and standardization of law enforcement,

The branch office actively serves as a good consultant for the local economic development and does a good job. In the event of major changes in tax policies and regulations, timely publicize with local party and government, and publicize to the taxpayers, so that the enterprise economy will develop in a direction conducive to changes in taxation policies; in supporting the development of export-oriented economy, the branch will take the initiative to export enterprises. Providing various tax conveniences and timely processing tax rebates for taxpayers, which have been highly praised by these enterprises; in the fulfillment of tax incentives for small and medium-sized schools and civil welfare enterprises, the branches are based on relevant national tax policies. Carefully handle the procedures for taxation and returning to eligible enterprises, and support and promote the development of local small schools and civil welfare undertakings.

"One point of hard work, one point of harvest", the branch has achieved gratifying results, has been named "Civilized Unit" of the 1997 national tax system, 1999-2000 "** The civilized unit of the city, and the “Demonstration Window of Civilized Industry” in 1999. The construction of spiritual civilization promoted the construction of material civilization. In 2000, our branch office won the first total score twice in the semi-annual and annual assessment of the municipal bureau, and the tax revenue exceeded 20% to complete the target task assigned by the superior.

Looking back on the creation work in the past few years, the results are encouraging, but we are also clearly aware that there are still many deficiencies in the work, and the gap with the advanced units is still very large, and the creation work has a long way to go. At the same time, we are also convinced that as long as we are committed to the creation work in the spirit of "unity, truth, pragmatism and innovation", we will be able to overcome the deficiencies, make continuous progress, and win greater honors for the province. The tax system has been built into a civilized industry to make its due contribution.

**National Taxation Office

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