2019 new employee training program

One: training purposes

1. Let new employees understand the group, company profile, rules and regulations, and organizational structure to make it more adaptable to the working environment.

2. Familiarize new employees with new job responsibilities, work processes, work-related safety, health knowledge, and the basic qualities that the service industry should possess.

Two: training program

1. When there are many college students or contract workers, the cultural level and the age structure are relatively concentrated, the group vocational school and the employer jointly train and jointly assess.

2. The number of people is small. When dispersed, the specific employer will be responsible for the training from the center to the specific team. The training results will be confirmed by the unit and the employee's written form, and the vocational school will be responsible for the spot check.

Three: training content

1. Pre-job training – the center prepares training materials. Mainly to welcome new employees; according to the characteristics of each center industry, the organization structure of the center, the nature of the work, the relevant rules and regulations of the center and the basic quality preparation manual or special person of the company's service industry; the manager or team leader of the new employee work department As a tutor for new employees to learn; answer questions from new employees.

2, departmental job training - the actual work department of the new employee is responsible.

Introduce new employees to know the employees of the department; visit the work department; introduce the department's environment and work contents, special regulations within the department; explain the job responsibilities of new employees, work processes, work benefits, designate an old employee to teach new employees; The department head exchanges opinions with the new employees, reiterates the job responsibilities, points out the problems that arise in the new employees' work, answers the questions of the new employees, evaluates the performance of the new employees for one week, and puts forward some specific requirements for the new employees' next work.

3. Overall training of the group: the responsibility of the group vocational school - irregular

Distribute the Staff Training Manual -

Fourth, training feedback and assessment

1. The training materials produced by each center must be reviewed by the Group Staff Training School and submitted to the group training school for archiving. The center-to-sector training conducted should be conducted under the guidance of the Group Staff Training School. Each batch of new employees in each center must complete a set of "new employee training" forms, and the training chain of department → center → group vocational school should be interlocked and confirmed at each level.

2, the training implementation process should be strict and strict, to ensure quality, all training materials pay attention to preservation, and pay attention to continuous revision and improvement in the implementation process.

3. After the training results are checked by the vocational school, the training completion certificate will be issued uniformly; the vocational school will give feedback to the centers every semester.

Five: new employee training implementation

1. Convene the training centers of the centers to discuss the implementation plan of the new employee training of the group, solicit the opinions of the participants and improve the training plan.

2. Each center will come up with targeted training materials as soon as possible, implement training candidates, and cooperate with the group vocational school to form a training management network from top to bottom.

3. The group's internal promotion of the "new employee training program", through various forms, let all employees understand the new employee training system and promote the importance of training new employees.

4. All new employees must be trained once in the center before they are officially employed; then they will be trained in specific work departments; each center can implement corresponding training materials and time according to the basic situation of new employees. Under normal circumstances, training time For 1-3 days; according to the number of new employees, the group's vocational schools will implement the overall new employee training from time to time. The overall training time is appropriate for one week. The training is qualified to issue a certificate of completion. The training list is reported to the Human Resources Department of the Group.