[Boutique] Three good and one satisfied experience

Part 1: Three good and one satisfied experience

As the three good and one satisfaction activities continue to deepen, I am soberly aware that it is not enough to just satisfy the status quo. We must build on the original foundation, strive to improve our own competitiveness, and serve the patients wholeheartedly. In order to pass the departmental study and the mobilization meeting of the whole hospital, I further clarified the duties of each nurse and in daily work. Strictly follow the three checks and seven pairs of operational routines, specifically the following:

First of all, through the study at the conference, I am soberly aware that Sanhaoyiyi is the common ideal and pursuit of obstetrics and gynaecology.

For each person to combine their own deficiencies according to the specific conditions of their respective positions, they carried out serious reflections and summed up the summary materials and submitted written materials to the department for archiving, so as to summarize and improve in the future.

Second, strive to improve the quality of their services and warmly welcome patients. No matter how tired the work is, I always insist on hanging my smile on my face, so that when the patient arrives in the department, there is a sense of intimacy. Although every position in our department is responsible for the heavy reception work every day, we can all think about what the patient thinks. The patient is anxious, patiently and meticulously explain, and find ways to solve the problem for the patient. In order to facilitate the examination of pregnant women, it is first called the operation check of various procedures, so that hospitalization is easy. To make it easy to achieve the goal, the patient can complete all relevant examinations and pains in the vicinity, avoiding unnecessary round trips.

Third, improve the quality of diagnosis, shorten the waiting time for inspection, quality is life, punctual clinical inspection depends on the careful work and skilled operation skills of medical staff, how to shorten the examination time, so that patients can be diagnosed and treated in a timely manner The hospital leaders are urgently obedient, and with their concern and support, our department has newly introduced various devices, so that the department can further improve the work efficiency and greatly increase the circulation of patients.

Finally, we conducted in-depth evaluations, actively accepted social supervision, actively cooperated with the hospital's various voluntary activities, and worked hard to implement the Huimin policies of our hospital. Expand social benefits and increase people's satisfaction with health services.

Article 2: Three good and one satisfied experience

Three good and one satisfaction is the benchmark that guides our work. Only good quality, good service, good medical ethics, patient satisfaction, hospitals can survive, can develop, and workers can live and work in peace and contentment, and they can be valuable in their work.

China is a big central country with many nationals. After all, wealthy people are only a small group of people.

A large share, they are not all well enough to afford high-quality medical resources, a considerable number of people, can not meet the daily needs, to ensure that a certain amount of medical expenses are reserved to deal with the disease. When the illness comes, medical expenses are the nightmare that they are least willing to spend and have to pay. When a family is struggling, it is not only the discomfort of the body that makes them fearful, but also the medical expenses of the plan. Their families are out of balance overnight, and their hearts are suffering, while strengthening the medical services. The distrust of personnel, after all, the negative news media of medical education is exposed too much. This is the pain they can't afford.

As a medical worker, how to regain the trust of the patient's family and not let each other hate it is worth pondering. I think that empathy can make us more human, humane and more rational. As a consumer, we go to the supermarket, I hope the supermarket is big, the environment is good, the staff is kind, the goods are of high quality and low price, the quality of the products is excellent, fresh, there are high, medium and low stocks for us to choose, what do I need? Look at my spending power. The same is also a need for patients. When the disease comes, the disease is like a sneak peek. They are strangers in our field, and they are ignorant of the disease. They really don’t know the course of the disease and the outcome. They worry that the doctor is not Look good, they are worried that they will spend a lot of money, and even they can't understand where their money is used. What should we do in this situation, what do we use to downplay their blame on us?

I feel that China's culture is profound and profound. We have inherited many virtues. People's initial nature is good. We must be kind to people and have good intentions. When patients seek help from us as a vulnerable group, we cannot be insensitive. We can't be when they are products on our assembly line, and we don't have the patience to give emotions. We should be more sympathetic to them, appease them, and care for them as a strong back to their health.

We can be when they are our loved ones, to think about their more detailed and detailed needs, perhaps a encouraging eye, a gentle smile, a cold and warm words, you can warm them. Don't go to the occasional ignorance of them to be true, we have to use the spring breeze to rain, we have to turn it into a jade, create harmony. We must be patient, after all, they are people who are suffering from illness.

We must use them a small amount of money, we must have noble medical ethics, we can not give them an astronomical number to let them raise, they can not do anything, they may give up life without a retreat, thus violating the humanity of our practitioners The vocation of the doctrine. We can provide treatment solutions for people and actively treat them. Everyone knows that saving people is a life-saving task. We really shouldn’t have money and money.

Our profession does not allow us to slack off, neglect our duties, after all, life is a god. We must not only continue to improve our professionalism,

We must also strictly follow the norms to self, we must have a strong ability to be cautious, someone to supervise, no one to supervise acting the same. People can't lose themselves for the sake of small profits. We can't rely on our profession to make a fortune, which will only violate the original intention of our practice. Putting pain on the patients will make them hurt. We can't annihilate our conscience. Ours Professional conduct is to ask us to relieve the pain.

Three good and one satisfied I am firmly supportive. Although practicing medicine can not bring us rich income, we have inherited the teachings of our predecessors, relieved the suffering of patients, obtained the respect of patients, and endowed the highest dignity of life. I believe that it has been realized. Our own value, so we are happy, this happiness is given by the patient, I will cherish it forever.

Part 3: Three good and one satisfied experience

Construction of the wind is the fundamental requirement for comprehensively improving the quality of medical services, and is the fundamental guarantee for hospital management and hospital development. The “Three Good and One Satisfaction” window service activity is an activity carried out by the national health system to effectively improve the quality of medical services and improve the social image of the health industry. The activities require that each medical and health personnel should focus on “good service, Good quality, good medical ethics, and satisfactory public satisfaction. The "three good and one satisfied" window service activities should be closely combined with deepening the reform of the medical and health system, adhering to the people-oriented, patient-centered, paying due attention to the new expectations of the people's livelihood and the people's people, focusing on improving service levels, continuously improving the quality of medical care, and striving to achieve their own health behaviors. The goal of "good service, good quality, good medical ethics, and satisfactory public". In combination with the “three good and one satisfaction” learning activities carried out by the district health authorities and the hospital, I actively explored and innovated the new mode of construction, and adopted the construction of the wind to protect and promote the development of the hospital, especially as a clinician. To achieve "good service, good quality, good medical ethics, and people's satisfaction." On May 21st of this year, our school mobilized the conference by holding the "Three Good and One Satisfaction" learning activities. Through careful study of Yang Shuji's speech, my mental outlook was completely new, the awareness of honest and clean medical practice was obviously strengthened, the service attitude was obviously improved, and the service quality and service level were improved. Improved. People's satisfaction is the most fundamental starting point and foothold of the medical and health industry. It is our ultimate goal. Only by doing "good service, good quality, good medical ethics" can we satisfy the people.

What is good service? Strengthening the construction of the work style is the eternal theme and important content of the hospital work. It is the objective requirement of adhering to the people-oriented, constructing and harmonious hospitals to protect the health rights and interests of the people. It is an important guarantee for the hospital to implement the scientific development concept. As a clinician, provide patients with warm, attentive, patient and caring services. In the heart, we must have the spirit of "Mr. Chairman Mao" to serve the name wholeheartedly. We must fulfill our promise "Your health, my blessing." To ensure that the patient's rights and interests are guaranteed.

What is good quality? The 14 core systems that adhere to medical positions are fundamental, and it is a guarantee to study medical clinical knowledge. The two are inseparable and indispensable. I don't think there is good knowledge without learning. Not to mention the update of medical knowledge is too fast. Besides, even if you have good knowledge, you can't talk about the quality of your job duties. Therefore, it is a responsibility to establish a quality awareness as a doctor, to improve medical knowledge, and to strictly abide by medical standards.

What is medical ethics? I think that medical ethics is a doctor's professional ethics. The ancients said that "healers, benevolence." That is to say, as a doctor, you must have a sense of responsibility and kindness. Ensure the effectiveness of medical ethics construction. Construction of the wind is a long-term work, and I clearly support the implementation and implementation of the Code of Conduct for Employees in Medical Institutions. Learn from the old staff and colleagues who are close to the medical ethics, and constantly improve their medical ethics.

People's satisfaction is my ultimate goal. Under the leadership of the hospital leadership team, I will strive to achieve "three good service, good quality, good medical ethics". Adhere to the guidance of Deng-Xiao-Ping theory and the important thinking of the "Three Represents", vigorously carry forward the spirit of Bethune, "extraordinary responsibility for work, extreme enthusiasm for the people, and extreme excellence in technology", self-education, self-improvement, self-improvement, Enhance the service concept, improve the service attitude, improve the quality of work, and build our hospital into a healthy and up-to-date humanistic environment and a standardized medical and health service unit to better serve the broad masses of the people, focus on improving overall social satisfaction, and establish a good medical care. Health industry image.