Fan Wen Daquan > Experience

Experience in opening a shop


Part 1: The experience of opening an online shop

I believe that many people, like me, are making a living from online stores. Today, there are countless people who open their own online stores. However, there are very few people who really benefit from it. Every time they look at the soaring performance of the 80s, I am sure that you are as empathetic as me, three words - envy; but in turn, think of their average performance, the mood is involuntarily changed from music to decline, the psychological brewing: you and I are the same people who open the online shop, the same The owner who worked hard and hard work paid the hard price. The same is... Why are you bitter and sweet, but I am bitter in the end, and finally blurt out – it’s really unfair.
actually not. The ancients said: Heaven will be a big man, but also must first bitter his mind, labor and bones, hungry and his body is empty... So it takes no effort to make anything first, this is beyond doubt . The same is true for open online stores, but will it be successful if you only work hard? I said no, isn’t the lesson of Nanxunbei not profound enough? Does that person not pay the same effort? However, in the end, it was defeated, so it is not necessarily successful to say that efforts are made.
Speaking of ways and means, how to increase the flow of the shopkeeper, how to convert the flow into volume, the following is some of the experience of my amateur summary, I hope that everyone can benefit a lot, the income is less, I am also very honored.
First of all, I want to increase the traffic of the store. I think the quickest and most effective way is to use your power of friends to call your friends to reprint the store URL in your QQ space. The space log should have strong propaganda, so your With the help of friends, the shop website can let the first step of the Thunder and Ten Thousands of Thunders go all over the country. Thousands of people in QQ, with the increase in the number of people watching your online store, popularity Isn't it natural? Your performance has naturally improved, although the flow can not be proportional to the volume, but it will never be far apart, hehe.
Secondly, we can use the charm of the stars to pull our traffic, for example, to find the star winter powder group on the major Weibo websites, and become the exchange of winter powder and winter powder. In today's society, the power of the star-hunting family cannot be ignored. Many, powerful, this does not fit our minds? We can post the URL of our store to the comments on the star list, but be aware that it is unattractive to post the URL. It is best to hold a discount or match the package, so that the chasing star becomes our network. The shop's stream guest is not beautiful!
Finally, we can go to Baidu, Sina, Youku, Renren and other major forums to increase the number of winter powder. As long as your winter powder reaches 300 or so, your daily traffic will automatically turn over several times, and the potential traffic will continue to flow. Come.
Tips: As a treasurer, honesty and trustworthiness is our basic principle of being a human being. Therefore, we must advise you not to have a deceitful heart. Please remember: customers are our eternal God, they can open a window for our cause. It can make our business close, so it is important to deal with the relationship with customers. Since thousands of customers have thousands of mentality, customers' purchasing mentality is different, so the treasurer must face thousands of customers with the mentality of all things!


Chapter 2: Experience in opening an online store

Newbie sellers have to do online shop to do it? If your online store business is not good, what would you think about? Will you find out the problem with your online store? Let the Yiyi deal with it, open the store online, you will do the things you want to do, and the online store business will be fine.
I have just opened the store for 3 months, now only 4 hearts, very slow, but very informative about myself, my heart is also emboldened ~~!
I opened a shop very strangely to Taobao, and I don’t understand anything. I used to write and write stickers. I have been busy for the last two months and are learning things. When I learned some skills, my heart was really emboldened. Even if the business is generally good, we can pave the way for future long-term development. Is this not progress and gain?
I graduated from the Conservatory of Music. I think there should be no business minds and no working skills, but I don't like to work in art. I have ambitions and entrepreneurial dreams!
Now let me talk about why I feel very fulfilled recently. .
I didn’t know anything when I opened the store, until now,
I spent a day, getting the dumplings of the Taobao assistant.
Spend a week, and get rid of the PS that you need to use on Taobao.
Spend a week and learn most of the promotion methods
I think I am satisfied with the decoration of my shop for a week.
And in this 4 heart transaction, the customer is very satisfied with me and my goods. I learned to do a good job and after-sales ~!
The most important thing is that I found the most important thing - supply. In addition to getting authentic and
In addition to the lowest supply price, I am very familiar with the performance, quality, and quality of my products.
When I got the source of the goods, I used to wear the socks I bought every day, because I have to understand that my baby is good-looking, good quality, and I need to know what kind of clothes I wear with each pair of socks. Is it tight or loose~! Various problems.
Because I should go all out to understand what I should know, the joy in my heart is not comparable to the monthly income of 10,000 yuan. I will pave the way for myself and believe that the future development is bright.
I recommend novice sellers, try to do what you have to do, and do everything you need to do. You can't pay attention to whether you are making money right now. I believe that people who work hard will have a good future~!


Part 3: Experience in opening an online store

I am also a novice. I have experienced hardships in doing online shopping. Of course, this must not avoid the bitterness and anger of many sellers... It is not a fake to compare this online trading place to a university that trains and disciplines people. Discuss with you and encourage new sellers of the store - insist on having hope, giving up will definitely have nothing. First, the sales need to do: 1, must have patience: to do online shop patience is indispensable, do online shop do not always think of the customer who took the payment, the customer is to buy money to buy Dongdong, online shopping Different from the physical store, so they must ask the details of Qingdongdong to make a purchase. This is purely normal. Don't think that such a customer is very troublesome and picky. Take your patience. You will be sold this time. ...... 2, must have a good service attitude, the customer is God, this is true, the same is done online shop, we are serving the buyer, so our attitude is also the key to reflect the quality of a seller, in the sales link, communication Be sure to be polite, don't leave customers feeling like you are impatient. It's important to remember this. Imagine that she hasn't bought anything yet, you are impatient, don't dare to imagine if you have trouble after sales. Going to treat her? How to deal with it, this attitude will reduce your turnover rate by half, so the attitude of the service is very important. 3. I am talking about the problem of after-sales. I have a problem after sale. When your store is to a certain extent, the after-sales problem is inevitable. Everyone’s needs and values ​​are different. The same thing cannot guarantee that all customers are satisfied. The problem arises... Some customers will ask for a return after receiving the goods for various reasons, such as "not the same as the real thing...", "the effect is different..." "quality..." and so on. When encountering these situations, don't worry, don't worry about your phone bill for a few minutes, take the initiative to call the buyer to explain, I believe most sellers are still very easy to communicate, a phone call is not allowed to solve this single problem. ...... In fact, when you have enough confidence in your goods, you must have the courage to make this call. Maybe the customer is just a little dissatisfied with the clothes. The above problem is just an excuse, your attitude, your service, It may give customers a big 180 degree change. Second, personal aspects here I mainly mentioned that self-made online shop must have a high degree of self-control, because it is a work that is not controlled, but you must not forget that your contribution today is you Tomorrow's performance, I personally have this experience. When I sit in front of the computer, the day's harvest is completely different from the lazy day's harvest. It is not unreasonable to pay for it. Don't think about it. Anyway, the store opened, sitting and waiting for customers to come to the door, etc. If there is such an idea, advise you to either improve, or leave Taobao early, because this kind of mindset online shop is definitely not going to do, the yellow crown is also Innumerable days and nights, the work intensity that ordinary people can't bear can be exchanged...


Part 4: Experience in opening an online store

1. The first part to find the source of supply - the beginning of patience and experience
People must learn to be business
This patience will also run through the online store. And this is a new start for business is equal to the beginning of the "business", talk about the beginning of business.
--- Reason: Good supply is the foundation of business. Without stable, solid and good quality supply is not enough to hold and stabilize customers. The road ahead will be the most difficult. But it is easy to find a good source of goods, not a payment is a deposit; not often out of stock is that the product is not updated in time; not the picture of the source is not beautiful is the quality of the beautiful supply. All kinds of problems can make the online shop novice a headache for a few months. The real good source of supply is a "hard search" for novices who don't have their own products. You must learn to be patient. Only patience can achieve your ultimate goal and achieve success in your online store. Again, when it comes to business, what is needed is price and quality, and negotiations and agreements are inevitable. The price is low, the quality is low, the quality is guaranteed, and the guarantee is to the most basic level of the online store. It is also the beginning of the "business". road!
2. Open shop - integrity, success
Paying attention to integrity is already the principle of online store foundation. It will lead the new online market and continue to move forward. It will give some inspiration and tips to online/even real-world businesses!
The reason - open shop has no integrity, it is considered to be no matter how good the source is useless. A small bad review can lead to a big step in the efficiency of online stores. Integrity can be said to infiltrate all online stores. As with the reality gap, there is no honesty in the future business. If you don't have a big deal, you won't be in the future. If you don't have a reputation, you can only buy one product at a time. Next time, you will not deal with people who have no integrity. Very realistic but also very real! To sum up one sentence: there is integrity, there are buyers, and even get good, big buyers; without integrity, there will be no buyers, at least will lose a lot of buyers, even your big family.
3. Online store service - the importance of exchange of ideas
The service attitude of the online store determines whether the buyer can pull the buyer. The attitude of the service determines whether the buyer will come again next time. Service attitude has become the communication pillar of doing business in the society, and it should not be underestimated!
I have such a small experience, because there were a lot of buyers that day, but a buyer has not taken care of it. There are still problems after delivery. As a result, the buyer receives the goods and does not say anything, a bad review. Reason: Poor service attitude. I think it is quite a loss. In fact, I really don't care too much. But is it not your own problem to talk about?
4. Communication with buyers - the importance of psychology
Buyer psychology is a summary of your product sales. Only when we understand the psychology of buyers, will we make a breakthrough in sales.
Example: A buyer asks if the quality of your product is reliable. Don't buy the past and the real thing is different. Obviously, you have written the product pictures and introductions on the product introduction, but why should the buyer consult? This is the buyer's psychology. It is estimated that this buyer has bought other people's products, and then the result of receiving the goods is that the difference with the real thing, or the picture is too beautiful, and the object is not very good. This is a very common problem on the Internet.
Then you explain to the buyer, how the quality of the product. The key point is: Although the buyer did not say the picture, then you have to tell him, the picture is actually no different from the real thing. But the picture is really more beautiful than the real thing. - These are the reasons for shooting. In this case, the buyer not only feels that the stone in the bottom of the heart has been put down, but also that you are very honest, and there is a gap between the picture and the real thing. The color difference of the picture is a little influential. This way the buyer can be assured.
This is the psychology of the buyer - only the psychology of the buyer, will be a breakthrough in sales, this is absolutely true.
5. The details determine everything - the details of being a person are important
Why do you say that?
<1> - You shipped the wrong shipping address
<2>-The shipment was wrong with the product code number
<3>- Forgot the buyer's tips or precautions
<4>-Committed gifts/discounts 哟 哟 哟 买家 ......
So much, even more questions, these are the details, but that detail will make you lose money and let you lose customers. I want to be like this too! It seems to be: "Get out of bed in the morning, too many things, forget to brush your teeth. The result is a mouth ulcer" is so simple!
6. The road to propaganda - the Internet is just like learning
The website is well done and has a certain relationship with the publicity. The propaganda problem is simple, and there are not a few dizzy publicity. There are thousands of tutorials on the Internet, and I don’t know how to promote it. In fact, the web tutorial is basically not unrealistic and does not work. It is to continue to learn, stable development, and tireless, in order to achieve a good online store.
For example: online store inclusion / online store submission search engine / online store promotional tools, may be known to everyone. However, the optimization of the online store, even the name of the online store has a profound impact on the store, do you know this? The keyword to improve the search volume of the online store, a few know? Within three days, you can let Baidu include Shop, what is the special method? Which point is not worth learning?
Unless it is a master of network optimization, in fact, these problems are very complicated, you have to learn more and practice more. A little more publicity, a little more results, after all, Huang Tian will not be ill-treated.
7. Open shop - attitude determines success
Finally, from the beginning of the online store, I have always had confidence in the online store, and I have the determination to persevere in order to achieve a good online store.
I have encountered many problems since I opened the online store. Many times, I don't plan to make an online store again, but I still have to overcome the difficulties step by step, and I have a good reputation now. In fact, if you don’t insist on it a little bit, then simply don’t do online shopping. If I gave up at the beginning, then I am really regretful that the online store is so good.


Part 5: Experience in opening an online store

What do you do to make the most money now? I believe that people who search for this problem are usually young people who want to start a business. Because if they are older, they will either work steadily or start a successful business.... If they have not succeeded in starting a business. There are no middle-aged and elderly people who work hard. I don't expect to go online to search for this problem... What do you do most to make money now? In fact, different people want the same answer. Some people with capital may ask me again. Investing in what makes the most money; People with empty pockets, may be looking forward to the answer is what to do to make money fast and work easily; a little idle money and not too many people may want to know what to do small business to earn fast. So like this The problem is that there is no standard answer. Even those who have the ability to answer such questions have different answers for different people. You may ask, in this case, why do you make the most profitable thing now? Put it here, say a lot of nonsense? In fact, what I want to say is, I don’t know what to do now, but what I can do now, but I am here. There is an idea: to open a shop online! Why? 1) Online stores are new things, the Internet is developing rapidly, and e-commerce is also developing rapidly. This is the trend of the times. 2) Open shop low cost, even zero cost .3) Basically not subject to factors such as gender age and region. 4) Saves the cost of traditional shop rentals. 5) As long as it is not too large, it is generally not required to pay management fees, taxation. 6) The starting point is low. So now What do you make the most money? I think, although I can't say that it is the most profitable to open an online store now. But if I say that opening a store can make money, it is also one of the most promising money-making projects, you should not object to it. Want to do online shop can add me online time a lot of free to teach you to do online shop, when you make a friend network shop, nothing more than physical store and virtual store physical, to purchase, to consider inventory, to consider propaganda, to consider logistics, to Considering the need to join the consumer protection, if you want to invest so much, you have to use your own time to study, to learn this is not suitable, but also to do consignment, I have done nothing more than to do the manufacturer’s money-making tools, people just give you some data. Package, you sell it for others, sell it well, sell it, there is no loss of agent price for you, you can compare with the price of others, and no one has a high reputation, no one promotes you better than others The price is high, who buys a small profit, you also have the heart to add consumer protection, use the promotion of spending money, let alone some of the agency fees. Yes, we don't lose anything, but time is money, please remember.

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