Clerk's work experience

Part 1: Experience in the work of quality clerks

I started working as a clerk in the Quality Management Department of the zz property on October 23, 2002. It has been 14 days since today. During this period, my work was more diligent, but due to the lack of work experience and lack of understanding of the new working environment and personnel, my work was not ideal. However, during this nearly half-month period, I have further understanding and understanding of civilian work. I believe that I am fully capable of doing my current job. I would also like to talk about my understanding and opinions on civilian work.
Now I am mainly responsible for departmental documents, meetings, and internal work. I want to say some ideas about these aspects.
First, in the work of departmental documentation, I want to classify and manage the current files. It is mainly divided into two major sections: internal archives and foreign archives. On this basis, it is subdivided into eleven categories according to the file number and category of the archives. The specific classification is as follows:
The processing of the files is instantaneous and accurate. The files are uniformly numbered according to the class, the list is prepared, the corresponding folder or file box is produced, and the subsequent files are archived once every Friday.
Relevant information within the department, such as the book, has been classified by category. If new books come in, they will be classified according to the corresponding categories. If they are new books and are now unclassified, a new book category will be created. Ensure the clarity of the book logo.
Second, in the work of the conference, I am mainly responsible for the preparation of the minutes of the meeting and the minutes of the meeting. The number has been fixed as "zz Ji", and there have been 5 minutes of the meeting so far. In the preparation of the minutes of the meeting, I am not mature enough in language organization and expression. For this reason, I have already bought the relevant reference book "Modern Official Writing" for official document writing. In addition, I will learn from the department and related personnel of the company or find some companies. The official document is read to learn the writing of the official document in a short time.
In the future work, the minutes of the meeting are guaranteed to be completed within one hour after the end of the meeting, and the minutes of the meeting will serve to record, convey the meeting and the agreed matters. And to ensure that meeting requirements are well known among relevant personnel.
Third, the internal work of the department includes: guest reception, telephone answering, item selection and department monthly material demand planning production, department staff attendance, department weekly work summary and planning, department weekly information processing and according to 5S requirements Department staff work, study, life behaviors, etc.
1. Guest reception: The department has guests to visit, politely take the initiative to receive, pour water, and guide them to the department staff.
2. Telephone answering: It is a local telephone, timely and standardized answering. If the telephone is in the line of other personnel of the department, help answer or transfer when the relevant personnel are not busy or busy, and record the relevant information on the note paper. On the staff desk, and track the corresponding personnel.
3. Retrieving items: When you go to work every Monday, ask the department staff whether you need to use office supplies. If you need to use them, fill in the requisition list as required and submit the items back to the department as soon as possible after approval. Articles are accompanied by relevant personnel of the department after obtaining the consent of the leader. From the 28th to the 30th/31st of each month, we will ask the department staff to inquire about the demand for materials in the next month. After finishing the work by 30/31, fill in the monthly monthly material demand plan and submit the leader's approval, and the approved demand will be counted. Painted and handed over to the relevant personnel of the Finance Department.
4. Personnel attendance: Within 10 minutes after work, the daily attendance of the department staff is recorded in the attendance form, and the personnel who are unclear are asked to go to the leader in time to make a record. At the end of the month, after summarizing the department's attendance, the department staff will be reported to the department head for approval, and the attendance sheet for the next month will be completed. .
5. Department work summary and plan: seek leadership opinions to further improve the department work summary and the use form of the plan. Next week, we will use the new form to summarize and plan the department staff and work, and do the following: summarizing is sufficient, powerful, clear, and perfect, and the plan is feasible, operational, and measurable. The summary of the week is summarized at the end of each month and the department work month is reported to the department head for review. The weekly work plan and summary of the departmental staff were collected on Friday and reviewed by the department head in the morning of next Monday. The monthly work plan and summary of the department will be reviewed and reviewed by the department head after being collected and collected between the 30th of each month and the 2nd of the next month.
6. Department Weekly Information: The department's weekly information is used to make weekly work summary and plan time report information person in charge every Friday.
7. Department 5S work: The department 5S work is carried out in accordance with the requirements of the company's 5S standard. Specific: Get up as early as possible before going to work every day, check the implementation of 5S on the previous day of the department staff, and promptly indicate or remind the corresponding personnel when they find the problem, and check the department 5S every day after work. During the daily working hours, supervise and promote the 5S implementation of departmental personnel, and promptly remind the parties of any discrepancies. If there are parts of the department that do not meet the 5S specifications, they can solve them immediately.
4. Complete the leadership and other tasks in a timely and effective manner: Other work matters that are temporarily confessed to the leadership should be effectively completed in the shortest possible time after understanding the leadership intentions. If you encounter difficulties, please consult relevant personnel or Leadership instructions.
My overall view and understanding of my current job may be insufficient and needs to be improved. I urge the leader to correct me.

Part 2: Experience of clerk work

Has been serving small-scale private companies, mainly responsible for communication and coordination within and outside the office. Because of the small size of the company, the work content is correspondingly complicated, and almost all the business content is radiated. I am glad that I can adapt to such a working environment and it will be handy for a long time. It should be said that we have accumulated considerable work experience and some experience in the office clerical work.
First of all, I feel that no matter what unit work, the first one must agree with the corporate philosophy and culture, and integrate into the new team as soon as possible. Teamwork is very important. If the newcomer can't reach the organization's expected goals within the set planning time, the employer usually chooses to give up. Special small businesses basically do not have the cost of employing people other than budgetary salary, so there is no such thing as on-the-job training. However, the training of corporate culture before the new employees enter the job is absolutely in line with the human resources requirements of the ISO9001 standard 6.2, but it is only limited to confirm the ability to compete for the corresponding job. So no matter what kind of work, it is important to examine whether you are qualified for the job, which is easy to highlight in small private companies.
Second, work in private small businesses must be slick. Due to the limitation of financial strength and the positioning of development planning, small enterprises are in the process of exploration. Some are not taking professional routes, but are related to profitable businesses in certain fields, or they may be attached by agents or subcontractors. Other large business units. Therefore, the office staff, especially the answering phone, must know how to be flexible and quickly distinguish between various situations and countermeasures. The unit I am currently serving is a subcontracting partner of a standardization organization in Beijing. In principle, business operations must be carried out in strict accordance with the requirements of Beijing. However, due to cost and strength constraints, the subcontractor's work is often not carried out as required. Therefore, it is very important to deal with the confirmation and verification of all aspects. In the course of my work, I have been repeatedly subjected to similar “complaints” in Beijing, but the other party has not provided sufficient evidence to hold accountable to our responsible person.

Part 3: Office clerk work experience

The workplace has its own rules of the workplace, it is difficult for newcomers to be free from grievances, and it is not a matter of grievances. It is a tempering of oneself, and in this tempering, cultivates itself into a strong person.
I have been serving small-scale private companies, mainly responsible for communication and coordination within and outside the office. Because of the small size of the company, the work content is correspondingly complicated, and almost all the business content is radiated. I am glad that I can adapt to such a working environment and it will be handy for a long time. It should be said that we have accumulated considerable work experience and some experience in the office clerical work.
First of all, I feel that no matter what unit work, the first one must agree with the corporate philosophy and culture, and integrate into the new team as soon as possible. Teamwork is very important. If the newcomer can't reach the organization's expected goals within the set planning time, the employer usually chooses to give up. Special small businesses basically do not have the cost of employing people other than budgetary salary, so there is no such thing as on-the-job training. However, the training of corporate culture before the new employees enter the job is absolutely in line with the requirements of the standard terms of human resources, but it is only limited to confirm the ability to compete for the corresponding job. So no matter what kind of work, it is important to examine whether you are qualified for the job, which is easy to highlight in small private companies.
Secondly, when you work, you have to look at the four sides and listen to the eight parties. Work things, you must do it on your own initiative, and you must be diligent in doing anything. Due to the limitation of financial strength and the positioning of development planning, small enterprises are in the process of exploration. Some are not taking professional routes, but are related to profitable businesses in certain fields, or they may be attached by agents or subcontractors. Other large business units. Therefore, the office staff, especially the answering phone, must know how to be flexible and quickly distinguish between various situations and countermeasures. The unit I am currently serving is a subcontracting partner of a standardization organization in Beijing. In principle, business operations must be carried out in strict accordance with the requirements of Beijing. However, due to cost and strength constraints, the subcontractor's work is often not carried out as required. Therefore, it is very important to deal with the confirmation and verification of all aspects.
As a newcomer to the office, in this new environment, being diligent is always true. On the basis of generations, the colleagues in the office are our elders. On the qualifications, we are all just beginning to come out, have no social work experience, and respect for our predecessors, but also create opportunities for ourselves to learn. You should take the initiative to do it yourself. Don't think that you can do more by taking the initiative to do more. In fact, doing more than others is not necessarily a loss. Sometimes, on the contrary, the more we do, the more we learn. The more opportunities there are, the more we can exercise ourselves.
Our initiative will create a better environment and more opportunities for us. Only by doing it and giving it will we gain something.
Finally, creating a good network of relationships will help your work go smoothly.
As the saying goes, friends have more roads to go. How do you treat others, and others respond to you equally. You are good to others, as long as they are grateful, they will be remembered.
No matter what kind of environment we are in, we should have a good relationship with the people around us. We should not easily commit evil, but we must treat people sincerely. The enemy is easy to establish, and friends must be sincere in order to meet. At work, we will meet a lot of people. Maybe some people are only partners of company cooperation. Maybe some people just walk through the scene, but no matter what kind of person we face, smile, sincerity, yes Leave the best impression to others.
Moreover, in the same office environment, getting along well with colleagues will make your work better.
No matter how powerful a person is, it is still limited. However, the strength of a team can be unlimited. In this team, each of us can have our own opinions and make these ideas a reality. It is our group. All powerful groups are groups that can be rewarded after the individual sacrifices. As a member of the team, we must be united and help each other.
When we have a good network of relationships, then many things will be handled relatively easily. Even if you work alone, there will be many people who are willing to help you, which will make our work better. And also grow together in this team.

Part 4: Experience in civilian work

First, the work content
In the past month or so, my main job is to assist the office staff in the personnel and daily administrative work of the administrative department. In this process, I used the methods of reading, asking, and learning to get a preliminary understanding of the specific business knowledge of the company's office clerks and expand the professional knowledge. First summarize all my specific work:
1. Answer the applicant and make a simple initial to the applicant. The passer is sent to the manager of each department for re-examination;
2. Open the trial work order to notify the re-test passer to try the work, and do a good job of registration;
3. Assist in the training of new employees on induction training and staged training;
4. Send files to leaders at all levels and sign the files;
5. Organize and keep the card and leave slips; organize the employee files for future release and filing;
6, copying, printing office files, sending faxes, leading office forms, etc.;
7. Assist in handling the entry procedures for new recruits, transfer and resignation procedures for employees;
8. Calculate the monthly attendance of the management personnel, and send the attendance details to each department to check the signature;
9. Enter the monthly fine and reward form and enter the employee's pension insurance information;
10. Produce a 20-year annual retirement schedule for the entire factory management staff;
11, to assist the reception of the largest customer German deichmann guests.
12. Other work arranged by the leadership.
Second, harvest and experience
Recalling my one-and-a-half-month work experience, although there are tears and bitterness, the most is the experience and harvest. I remember that on the first day of the company, I was arranged to study at an office clerk. Really, the first day is the most difficult. From the school to the social environment, the people who come into contact with it have completely changed their roles. The teacher has become a boss, and the classmates have become colleagues. The way to get along is completely different. Everyone regards you as invisible. People's feelings can only be experienced by people who have experienced it personally. Fortunately, the girls in the dormitory are very good to me, telling me that they have just started working, and they started from being invisible. From the miscellaneous, I advised me to stand up and insist on coming over. The job I just started to contact is recruitment. I am still a newcomer who has just started a job, but I have to recruit people. I am a little nervous and a little excited. Our company is mainly in the footwear industry. There are many proper terms related to the footwear industry that I have never touched before, so there are many kinds of jobs that I am not familiar with, such as the development department's bag, car bag, quality. The part of the inspection, inspection, needle car inspection, inspection; the general warehouse of the material, cutting, and so on. These posts about the footwear industry have been listened to more. If you ask more questions, you will naturally understand some of them. There are more people to apply for, and I found a difference, that is, the difference between the North and the South. In the South, most of them are looking for work when they are around 20 years old. Even in our office, there are two girls who are 87 years old. They have all worked for one year. Most of the 234 in the north have just graduated from college and entered the society. Young people looking for work from the north to the south are older and less experienced. So in order to integrate into the fast-paced society of the South as soon as possible, I have to work harder to absorb everything here.
After a few days of work, after the leadership has some positives about my work performance and attitude, give me some tasks that I can do independently. For example, sending a file to a leader of each department or signing an employee, this work is now a piece of cake for me, but at the time, I really died, more than 30 departments across the company, more than 3,000 employees 5 departments are responsible for which departments, which department is where, what is the management, who is the department head, who is the staff of the staff, I am a mess, and those piles of files I Must be sent to them, what should I do, work always has to do, the problem is always solved. I remember that the girl on the first day of the office introduced me to the general outline of the company. I didn’t listen to myself. I didn’t look at myself. Only I did it myself. So this time I only asked myself, asked my colleagues in the office, and asked the clerk of each department. After a day, I finally sent out the files on my hand. Although the efficiency was low, I was able to complete the task smoothly. However, my gains are very big. I am clear about the supervisors and clerk of each department. The staff also understands in general which files should be given to the leaders in the future and which should be sent to the department clerks to let them release them. I can Independently identified. I have always done it myself!
Through internships, I have deepened my understanding of personnel work, enriched my practical management knowledge, and made me have a certain perceptual and rational understanding of daily office administration. Recognizing that it is necessary to do a good job in the daily administrative management of enterprises, it is necessary to pay attention to the management of theoretical knowledge, and more importantly, to combine practice and theory. In school, I studied administrative management, and had courses in secretarial studies, human resource management, and office automation. The theoretical courses of these schools have been applied in practice. Such as how to answer the phone, how to receive guests, etc. are all secretarial knowledge; personnel recruitment, training, performance appraisal, etc. are knowledge of human resource management; do excel form, word document file, etc. . Therefore, the knowledge learned by the school is not like some people say that it is not used in society, but depends on whether you will use it. The school is studying theory, and the society is using practice. Just learn to theory. Connected to practice, things that are learned at school will not be white.
The first time I join a job, I will inevitably feel a little bit of hard work. I go to work every morning at 8:00 in the morning and go to work at 9:00 in the evening. Because it is a private company, I only have a single day off, and I often work overtime. In addition, I used to live in the warm winter heating in the north, I am difficult to adapt to the rainy weather of the South for more than half a month, often can not sleep in the middle of the night. Repeating monotonous and tedious work every day, it is easy to get bored after a long time. But the work is simple and can't be sloppy. A small mistake may bring huge trouble or loss to the company, or it must be done seriously. I used to think about giving up, but I have to restrain myself, and I can't think about it if I don't want to come to work. In the face of difficulties, learn to adjust the mentality to relieve stress and face difficulties. The ancients "have to succumb to the sinners, they must first bitter their minds, work their muscles and bones, hungry their body, empty their bodies, do what they do, and gain what they can." Always maintain a confident and optimistic attitude, learn to be self-satisfied, tolerate setbacks, be open-minded, be optimistic, and work hard. Be good at turning pressure into motivation, change the inner depression state, and strive for the relaxation of mind and body, and regain success, so that the eyes will face the future. With this belief, I insisted on successfully completing my internship.
All along, we all rely on the income of our parents. After working, I realized that parents are hard-earned to earn money, so I am also consciously cultivating my financial ability.
Third, the unit and its own problems
Perhaps it is because I have just entered the society and the world is not deep, and sometimes I can't understand and agree with some of the company's actions.
E.g:
1. New employee workers are required to have their own keys when they are in the dormitory. When they leave the company, they have to hand over the keys. If they do not pay the keys, they must deduct 40 yuan from the salary. I agree with the turnkey, but why do I have to arrange for the staff to have 4 keys in one room? Every employee who makes this way has opinions and damages the company's image. This question was reflected to the relevant leaders before I finished my internship. I don't know if it can be solved.
2. There is no difference between having a leave of absence and no leave of absence when calculating attendance. The actual treatment of employee leave and absenteeism is the same, and the wages on the day of absence of attendance are deducted. This is theoretically completed and is subject to additional fines, but it does not actually operate.
3. There is only one labor contract, which is saved by the company. Article 16 of the Labor Contract Law of the People's Republic of China clearly stipulates that the labor contract shall be held by the employer and the laborer. When I asked the relevant personnel, they just replied that if you want to be able to print another copy for you.
During the internship, there were many problems found during the internship. I also discussed it with my colleagues. My colleagues only advised me that this is not a school, it is a private enterprise. The company stipulates that you are doing it. Excessive complaints and complaints are useless. . In my opinion, it is to express opinions and reflect the situation. In their opinion, it is complaints and complaints. This is the difference between school and society. My impulse, I can't understand it. Everything about me is about why. Everything in my opinion is evaluated by my own simple eyes. Maybe I don't adapt to this complicated society. Maybe my various angles are after two years. Years of experience will also be polished as smooth as pebbles.
Fourth, the conclusion
At the end of the internship, the director of the office affirmed my work performance. The biggest advantage is that I can track the work of the leadership, no matter how long, until it is completed. He also said that in the future, as long as it is an office-like job, I can do it. This made me understand my strengths and gave me a lot of confidence. Graduation internship is an experience that every college student must have. It allows me to understand the society in practice, and I have learned a lot of knowledge that I can't learn in class. I have benefited a lot, opened my horizons, and increased my knowledge and experience. To the cruelty of social competition, and more is to hope that I will accumulate experience in all aspects of my work, and work harder to enrich my mind in future studies and lay a solid foundation for further development in the future.

Part 5: Office clerk work experience

On September 15th, 2019, I had the privilege of joining the flight network to participate in the work. In this big family, my personal work skills have been significantly improved. Although there are still some shortcomings in my work, I need to study more deeply. At least I feel that I am growing up and working slowly. Slow maturity. The current work situation during this period is summarized as follows:
First, treat people with sincerity and study hard. The new environment, the new face, the new working mode, are new to all new cognitions, and start to feel uncomfortable. As I slowly entered the working state, I found that as long as I treat people with sincerity and humbly ask colleagues, they are also very willing to guide me; the experience is also very important, the unfamiliarity of the customer base, the unskilled system of the ticket system, and many problems are difficult to deal with. . I don't need to ask more about them. I have to learn not only how to do things, but also how to be a good person. It is very important to correctly handle the relationship between colleagues. Although I have been working in the past for more than a year, many professional things have been taken down, but the new process model and customer information also need to be skilled in the assistance of colleagues. Moreover, in this work, more needs to be the teamwork ability of everyone, and each link needs to be carefully connected. Doing a good teamwork relationship is a prerequisite for completing the overall work.
Second, with a pragmatic working attitude, adapt to the characteristics of the office work, and clear thinking. The office is an important hub for the operation of the company. It connects the inside and the outside, communicates inside and outside, coordinates around, and contacts in all directions. This determines the complicated characteristics of the office work. When operating an order on hand, there is often a phone call, or one or the other order needs to be temporarily processed, or it may be urgent, so I have to rest assured that the work at hand is solved first, so these temporary transactions take up A lot of time, but the things at hand can't be delayed, often irritable, making the already chaotic things more rigid, lacking certain flexibility, and many issues are not considered enough, which requires a prioritized discipline. Come calm and correct. The rationality of doing things is profoundly experienced in the seniors. When problems are solved step by step, the way of doing things is organized, there is no useless work, and work efficiency is improved. This is a rare work experience.
During the nearly one-month internship, I gradually learned from the ignorance of the current independent operation, and also explored the ways and methods of work from more aspects, actively exercised my ability to work, and integrated it into this big way in a more suitable way. In the team, do your best to deepen the transformation of their roles, strengthen their own skills, and be more competitive, more perfect, and more professional.