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[Boutique] Graduation Internship Report


This article directory 1 construction professional graduation internship report Fan Wen 2 nursing professional graduation internship report 3 furniture sales graduation internship report the first article: construction professional graduation internship report model

Company Overview

Shanghai Yijin Electronic Technology Co., Ltd. is a modern high-tech enterprise specializing in the consumer electronics industry, integrating R&D, production and sales. The company promotes its own fingerprint products and other biometric products globally, and is committed to promoting the application and popularization of biometrics in various fields around the world.

The company has advanced R&D and production technology, and also has a group of experienced, high-tech, good-quality sales and after-sales service teams. For a long time, the company has always adhered to the business philosophy of "survive by quality, development by technology, reputation by service, efficiency by management, and talent as the foundation" and the service tenet of "honesty, customer first", and strive to be able to All aspects of the company provide better products and more satisfactory services to the company's customers.

Shanghai Yijin Electronic Technology Co., Ltd. takes "pursuing excellence and creating breakthroughs" as its corporate mission. From discovering problems to asking questions to researching problems and finally solving problems, both individual employees and the entire enterprise itself are constantly creating. And breakthrough. The company adheres to the "people-oriented", respects knowledge, respects talents, and creates a good development space for talents---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Retaining people in the treatment; creating an excellent corporate culture and constantly enhancing the cohesiveness of the company----To keep the feelings. The company has also established a scientific human resources management system, and gradually perfects the talent operation mechanism that fully exerts its potential, and provides everyone with the space to exert their own abilities and fully realize their self-worth.

Internship process

In fact, in the second half of the third semester, graduation job hunting has become a common topic for teachers and students. I still remember that entering the Shanghai Yijin Electronic Technology Co., Ltd. internship was also a very occasional opportunity. During that time, for us who just entered the graduating class, the source of employment information is still quite limited. When I suddenly saw the recruitment information of the Spanish foreign trade salesman assistant on the website one day, I was both excited and embarrassed. I was excited to see the employment prospects of my major. I was worried that I didn’t have enough ability to be competent. This job. Fortunately, because I learned about this recruitment information very early, I did a lot of preparatory work before the interview. Although the interview process was inevitable, I was a little bit at the bottom, and my performance was also obtained by the interviewer. sure. Later, when he recalled the original situation with me, he also boasted that my mentality was good and calm, and it was not like a newcomer who just entered the workplace. And this, more and more, made me realize the importance of preparing for the job before the interview.

Soon, I started a kind of office life that was very different from the university campus. Every day, nine to five, I was busy with my work at the computer desk in the office. In the beginning, because I was not very familiar with foreign trade work, I was basically engaged in some language and writing, such as translating company products and some mails from Spanish-speaking customers, as well as some daily enquiries from classified companies. A major job is to assist the Spanish salesman. With the guidance and help of the salesman, I began to have a deeper understanding of foreign trade work. So I put down my copywriting work and started to officially fully contact foreign trade Spanish. During this period, my main job responsibilities were:

1. Investigate and analyze the sales of companies producing similar products in the Spanish-speaking countries and tap potential customers. 2. Responsible for communicating with the company's Spanish-speaking customers, understanding their demand for products, and striving for a smooth order.

3. Continue to translate the company's product information, website information, etc. 4. Assisting Spanish foreign trade salesmen in export matters

5. Use some internet platforms and some B2B websites to publish sales information of company products.

In the course of the internship, in fact, the most painful thing about me is the specific knowledge about the product. Although the knowledge of foreign trade is relatively lacking, it can be compensated by learning, but the knowledge of the product should be mastered at once. For me as a layman, It’s like a fairy tale. Sometimes, some customers do not know how to answer the specific information of the product. Therefore, the customer may feel that we are not professional enough, and the possibility of placing an order is much lower. I have also mentioned this issue with the company's Spanish salesman and even the sales manager many times, but they only said that after a long-term accumulation, there is no solution that can work quickly. In my opinion, this is in fact likely to be attributed to the seemingly insignificant but unadjustable contradiction between the existence of our university education and social needs. To solve this problem is not only a matter of business or individual, but also the whole age of our entire society as a whole. It is a long way to go.

Internship harvest and summary

In a blink of an eye, I have been in Shanghai Yijin Electronic Technology Co., Ltd. for a few months. The internship life has joy and sorrow, but it has benefited me a lot. When I first started my job, I was really confused when I faced heavy work tasks every day. I don’t know where to start. Now, I am no longer a little rookie at work, but gradually master some of the work essentials, which is very happy. In fact, engaging in foreign trade requires not only our specific knowledge of international trade and import and export business, but also our practical ability to work. Especially in the current situation that the tide of the global economic crisis has not completely dissipated, the foreign trade work puts high demands on the knowledge structure, basic quality and practical ability of the employees.

As an intern, our practical ability is actually lacking, but I feel that we can make up for these shortcomings with a positive work attitude and hard work. In my opinion, the determination to endure hardship and peace of mind, officially our graduates will successfully go to the workplace to win the magic weapon. Today's college students are no longer the proud sons of the original, so we must not be too impetuous, quick success. I am very fortunate that I realized this truth in the internship process. It is like a way of survival for me. It warns me to take steps and footprints on the road in the future, and work hard to do my job well.

The experience of the internship period, the most direct help to me, is undoubtedly the rich knowledge of foreign trade. Generally speaking, foreign trade business is such a process:

1. Customer Enquiry: Generally, before the customer places an order, there will be related Order Inquiry to the company's business department to do some detailed understanding.

2. Quotation: The business department promptly responds to the customer's inquiry to determine the product name, model, manufacturer, quantity, delivery date, payment method, packaging specifications and cabinet type, and make a formal quotation for Performa Invoice.

3. Get the order: After negotiation, receive the customer's official order purchase order.

4. Under the production order: After the customer's order is confirmed, the order is transferred to the internal order to the purchasing department, and the purchasing department orders the factory to arrange the production plan.

5. Business approval: After receiving the order, the business department first makes a business review form. According to the "Export Contract Review Form", the items are filled out as much as possible. The contract approval must be accompanied by a fax of the customer's order and a purchase contract with the factory. The audit form shall be signed by the salesperson, approved by the department manager, and submitted to the management department for review before being executed. If the amount is large, or if there are provisions such as prepayments and commissions, it must be approved by the general manager of the company. After the contract is approved, a sales order is made and submitted to the departmental process staff for follow-up.

6. Release production notice: After confirming the delivery date, the business department can issue the production notice if the following conditions are met, and notify the factory to produce on time: If it is a T/T payment customer, it must be confirmed that the deposit has been received. If you are a Western Union customer, you must first determine if the payment has arrived at the Western Union.

7. Inspection: After the goods are produced in the factory and shipped to the company, it is necessary to verify the quality of the goods, whether they can be used or not. These are the basic principles, because they want to stabilize. Customer resources, this part must be done well.

8. Prepare the basic file. The packing information provided by the factory, the export contract, the export commercial invoice, the packing list and other files.

9. Delivery: Inform the freight forwarder to the company to receive the goods. And call the necessary documents to the freight forwarder.

10. Confirm receipt: After delivery, notify the customer that the goods have been shipped, and ask the customer if they have received the goods within a week or so.

This internship not only gave me the opportunity to apply my knowledge during the school to practice, but also allowed me to master a lot of basic skills; I not only got my own ability to measure and test, but also let me discover myself. Defects and deficiencies; not only improve my personal business knowledge and practical ability, but also make me understand the importance of teamwork. These are a valuable asset to me on the road to growth. I believe that after this internship, the experience and experience I have learned will help me to be more comfortable in my future study, work and life. I will understand more about what I should not do and what I should not do. What, what should be done to do better, as the saying goes, everything is difficult at the beginning, take the first step, I will be more calm in the future.

Company evaluation

Today, the internship period of Shanghai Yijin Electronic Technology Co., Ltd. is coming to an end. During this time, the company's colleagues and leaders have given me great help and encouragement. Now that the internship period is over, they also gave a positive evaluation of my performance.

1. During the internship of the unit, the interns strictly abide by the rules and regulations of our unit. They have never experienced unexcused absenteeism, late arrival and early retreat, and can get along with their colleagues and communicate harmoniously, be good at learning from each other, be eager to learn, and pay attention to teamwork.

2. Interns pay attention to the combination of theory and practice, master a certain knowledge of import and export trade, and have outstanding language proficiency. They can better use what they have learned in practical work.

3. The interns are modest and eager to learn, and listen carefully to the guidance and suggestions of colleagues; they have strong desire for knowledge, and they are actively learning business knowledge. They can ask questions and have strong learning ability when they encounter problems they do not understand.

4. The interns have good political literacy, strong legal concept, obedience to organizational arrangements, dedication and dedication, and strong sense of responsibility in work. They hope to continue their efforts and contribute more to the construction of the motherland in the future.

5. The interns have a high level of innovation and innovation ability, can accept new knowledge and new things well, and always creatively present their own analysis and ideas when encountering problems in the work.

to sum up

The internship is coming to an end soon. This internship experience has given me the opportunity to truly engage in foreign trade business. I learned what I learned during the internship period, especially the guidance and help of my colleagues. For my future study and work, it is a A rare treasure. Through this internship, I realized that a professional foreign trader should have good habits:

First, every receipt must be recorded. The customer's name, phone number, company name and other relevant information are best recorded in the workbook.

Second, build a document for each customer, the contact information and the transferred files must be stored. You can add two sub-folders to each customer document to name them, receive the mail, and send out the mail; the received mail should be exported regularly.

Third, the samples sent out should be tracked in time, do not prevent the contact with the customer with the plan, collect the feedback information of the customer at any time, do not send the sample to play "water drift".

Fourth, receive the inquiry, do not rush back, you must first analyze the inquiry, first understand the other company, and some related information, and check the time zone of the other country.

5. Customers found on Tradelink, it is best to get the other party's msn or Ali Wangwang and other commonly used chat tools, because the buyer will not trade on the market in general, so that you can lay a good foundation for the future. .

Sixth, go to the forum to see, see what other people have encountered problems, do not know to write down, in case they met later, and they are at a loss.

Seven, do not prevent some friends who make friends, if necessary, they may be able to help you; eight, there is nothing wrong with the freight forwarding, try to pay a few friends to do the freight forwarding, when we take the goods or which is cheaper Which one to go.

Nine, a lot of spare time to learn English, because English is a tool for foreign trade, to be a very successful salesman, English must be good!

10. If necessary, add overtime at night, find more customers, be potential customers, and communicate with them.

Part 2: Nursing Professional Graduation Internship Report

Summary

Research purposes: to improve the nursing staff management skills and improve the quality of hospital care management.

Research methods: Nursing management is an important part of hospital management. It is an art and a science. The head nurse is the grassroots manager in the hospital care system. It is the main body of the nursing management work. It has the bridge function of communicating information and coordinating the indoor and outdoor relationship of the department. It is responsible for the direct guidance of the department and the ward management and nursing business technology. The overall level of care plays an important role. In clinical nursing work, nursing management should not only provide first-class nursing services for patients, but also create a professional working environment for nurses. To achieve this requirement, scientific management is imperative. Through my own post work practice, combined with learning and borrowing mirrors, I have changed the concept, adapted to the role of the head nurse's nursing management work, possessed multiple senses, possessed strong non-power influence, and possessed a good comprehensive cultural cultivation and business ability. Emotional intelligence training, paying attention to humanized management, paying attention to performance evaluation, paying attention to the improvement of subordinate business, paying attention to quality control management, etc., and discussing the quality and nursing management skills that head nurses should have in the new situation.

Research conclusions: Improving nurses' quality is the basic guarantee for improving nursing management. Making full use of nursing management skills is a necessary means to complete high quality nursing management.

Keywords: nursing management; head nurse; management genius; management skills

Paper type: research report

Research purposes

Nursing management is both a nursing science and a branch of management. Nursing management is an important part of hospital management. The level of management directly affects the overall management level of the hospital. The head nurse is the main body of nursing management. Therefore, improving the head nurse's ability and management ability is a part of the hospital. Very important thing. Nursing management is a behavioral process. It is an activity process in which the nursing manager uses a certain organizational form and method to command, coordinate and control the completed nursing goal by the manager in order to achieve the management goal. As the main body of department or ward nursing management, the head nurse how to improve her own quality and management ability and improve the quality of nursing is an important topic in front of current hospital administrators [1]. The author refers to the relevant literature and combines years of experience as a head nurse to discuss how nurses can improve their quality and care management skills.

research content

2.1 The physique that the head nurse should have

2.1.1 Adapting to the role of head nurse

"Role" is a term used in sociology, social psychology, to describe the sum of behaviors that a person expects in a certain position or situation. The expectations of the head nurse's role are mainly: hospitals, departments, and nursing organizations require the head nurse to strictly implement various rules and regulations and job responsibilities; meet the needs of patients; establish good values ​​of nursing professional; meet the needs of the interests of nurses, and strengthen care-related Effective communication and cooperation between departments, departments, and personnel. Management scholars believe that the head nurse assumes 10 roles, namely, leaders, contacts, companions, supervisors, communicators, spokespersons, entrepreneurs, resource planners, mediators, and coordinators [2].

2.1.2 has non-power influence

Management theory has different interpretations of the term leadership, and traditional and modern theories. Traditional theory focuses on the command process, while modern theory emphasizes the process of influence. According to modern management theory, the head nurse's own behavior is the paradigm of the nurse, the head nurse's good professional ethics and personality charm, rich talents and profound knowledge, good self-control ability and interpersonal relationship, rigorous work style and superb care. Technology, etc. affects the nurse [3]. As the grassroots manager of nursing management, the head nurse must bring up a group of people. It is not enough to exercise the power given by the superiors. It is necessary to constantly strengthen the cultivation of their moral character, talents, knowledge, ability, etc., and establish them among the nurses. Higher prestige, enhance their cohesiveness and appeal, and make their subordinates psychologically convinced, respectful, obedient and dependent.

2.1.3 Understand the art of management

Nursing management is art and skill. A well-managed art head nurse who is good at expressing his intentions in a concise language; good at doing ideological work, grasping the nurse's psychology, even accepting the other party can accept, achieve the desired effect; good at communication, can be different opinions People communicate ideas; they are good at observing the truth, distinguish between right and wrong, have agile thinking and accurate judgment ability, can find problems in time, make correct decisions, cope with ease, work efficiently, etc. [4]. The head nurse must learn to make full use of management art, including decision-making art, commanding art, talking art, stimulating art, and coordinating art, in order to become a qualified head nurse.

2.1.4 Nursing spokesperson

The head nurse must first care, care for, respect and understand the nurses, treat each other's subordinates with sincerity, be a nurse's intimate person, and try to satisfy the group's interests of the subordinate nursing staff. Represent the nursing staff to negotiate business work with other business personnel, and negotiate with the administrative logistics department to fight for the rights and interests of the nursing staff. The head nurse should represent the patient's interests, reflect the patient and accompanying requirements, contact and communicate with the relevant personnel, solve the difficulties for the patients, and try to meet their needs.

2.1.5 Subject Leader

The head nurse should also have solid professional knowledge, management knowledge, and extensive humanities and social knowledge. You should be proficient in this professional knowledge, understand the new progress of the profession, become the leader of the discipline; practice exquisite technology, do the model to implement various operational procedures; obtain the nurse's admiration for the head nurse in terms of professional knowledge and nursing operation skills. The head nurse should be good at learning and mastering a range of new examinations, diagnostics, treatments and care methods for clinical use as well as new medical and nursing equipment. He also led the whole department to strengthen the study of new theories, new knowledge and new technologies of nursing, and actively carried out nursing science research [5].

2.2 Ways and means to improve the quality of nurses

2.2.1 Intensive training

Practice has proved that experience management alone cannot adapt to the development of nursing management. Learning is the main way to improve quality. The head nurse should focus on learning nursing management knowledge and nursing expertise. You can take the approach of coming in and going out, that is, inviting nursing experts and nurses with rich management experience to give lectures, to present their own opinions, to solve the problems encountered by the head nurses in actual work, to send out to study, to participate in academic conferences, Training and so on. New and young head nurses can take different levels of training on a regular or irregular, long-term or short-term, self-study or off-the-job basis. In particular, the new head nurse should be trained before the job and should continue to participate in the head nurse system after taking up the post. Manage learning and education.

2.2.2 Open election

It is necessary to change the traditional practice of hospital leadership appointments to promote head nurses, introduce competition mechanisms in accordance with the principles of democracy, openness, equality, and merit, openly campaign for head nurses, change the original "I want to do" to "I want to do", for nursing The management talents set up a big stage to display their talents, and gradually formed a competitive atmosphere under the abilities of the abilities.

2.2.3 Target Responsibility

During the period of service, the head nurse should implement the target management responsibility system according to the general goal of the hospital and the nursing department, combined with the work of the department, the structure of the nursing staff, and the quality of the nursing staff. Regularly assess the position of the chief of the nursing home, understand the performance of the head nurse's duties, quality of work and management standards, and give full play to the role of the head nurse. Take the annual report of the head nurse, comprehensive management of the quality of the work, and the actual assessment of the individual's moral, energy, diligence, and performance. Conduct the democratic evaluation within the department and the hospital. The hospital assessment team conducts a comprehensive analysis and makes the assessment criteria one by one. The conclusions of excellent, competent, basic and incompetent are submitted to the hospital for deliberation, which encourages the head nurse to think about change, improve oneself and enhance the vitality of the head nurse team.

3 Research results

3.1 Establishing the concept of modern nursing management

Thought is the forerunner of action, what kind of management philosophy is there, and what kind of management behavior is there. Modern management is not bound, suppressed, but full of humanized guidance and encouragement, thus maximizing people's self-worth. Modern nursing management must actively adapt to this change, constantly change the nursing management model and expand the function of nursing services.

Social practice proves that management without human touch in the past can not motivate employees' work enthusiasm, and can not fully utilize their talents and intelligence, so it is inefficient management. Modern management should be humanized management. Managers should take the respect of people, understand people, care for people, care for people and develop people as the starting point, increase emotional input and enhance service awareness.

As a nursing manager, the head nurse must keep up with the times. The improvement of nursing standards, the diversification of nursing services, and the development of modern management concepts have made modern nursing management gradually change from simple management to modern service. It is necessary to pay attention to employees' sense of accomplishment and responsibility, and to pay their hard work and qualifications in time. The work is done.

3.2 Follow the scientific and efficient management mode

3.2.1 Focus on the maintenance of nurses' initiative

People-oriented nursing management is based on the interests of the majority of patients, fully mobilize the enthusiasm, initiative and creativity of nursing staff to meet the needs of nursing staff and promote the overall development of nursing staff. The real management is the management of “conquering the soul”. The nurses are really opposite, the work is enthusiasm, and the work is done. In the management work, the head nurse should make a public commitment. When the nurses in the department have different opinions, there is no difference between the nurses. Only the right and wrong points are given, and the space for giving full expression of opinions is truly convinced. Take power to pressure people. The head nurse must do the same for his subordinates. He should not alienate her because of a mistake or love of a nurse, which makes the nurse feel unpleasant and affects his enthusiasm. In addition, to let the nurse realize that learning is the right choice, the head nurse must take the lead in learning, and guide them to consciously learn while constantly instilling new knowledge and new ideas.

3.2.2 Practice, standardize nursing management and operation

The ultimate goal of all the work of the nurse is to leave the patient for the health of the patient, and the care work has lost its foundation and meaning. What patients need most is standard care. In the actual management work, pay more attention to practical education. It can analyze some specific cases reported by daily hospitals, departments, or media reports such as TV and newspapers, and then strengthen the importance of laws, regulations and systems by reflecting the loopholes in the work. understanding. As a manager, it is important to keep in mind that standardized care management and care operations are always the focus of work. The head nurse should pay attention to practice management, insist on ward rounding every day, strengthen and supervise the nurses in the department to standardize the nursing operation. At the same time, it is more important to master the departmental dynamics, especially for the difficult, critical or long hospital stay, or some families with poor cognitive ability, easy to produce A family that is critical and has asked for a sub-requirement should be able to identify potential contradictions and hidden dangers in a timely manner and resolve them in a timely manner. In addition, we should pay more attention to nursing practice, such as holding operational technology assessments and competitions, rewarding those with excellent performance, and standardizing education and criticizing those who are lagging behind, so that the nursing technology, nursing management, and quality supervision of nursing care in this hospital Standardized.

3.2.3 Reanalysis to eliminate unsafe factors in care

Nursing safety means that the patient does not suffer from psychological, physical structural or functional damage, obstacles, defects or death outside the scope permitted by laws and regulations throughout the implementation of the nursing [9]. The management of nursing insecurities is the focus of nursing management, and it is the guarantee of quality of care. Improving the safety of nursing is a topic that cannot be ignored, and it is also a standard for measuring the level of hospital nursing management. Therefore, as the specific leader and organizer of the nursing team, management should be targeted and effective. For the problems existing in daily work and the mistakes and disputes that have occurred, it is necessary to organize discussions and analysis at the nurses' meeting in time, find the reasons, and propose effective and corrective measures. For example, if the theory and technology are not relevant, it is necessary to urge them to strengthen their business learning. For some people who are affected by external factors such as love and family, they should give more care and help. For those who are really busy with work and lead to work negligence, It is necessary to adjust the scheduling reasonably; if there is a contradiction caused by unclear duties or imperfect systems, it is necessary to clarify the responsibility and improve the system in a timely manner; and to give serious criticism, punishment and thought to the problems caused by lack of responsibility in the work. education. As a head nurse, you must have feelings for nurses, respect nurses, understand nurses, trust nurses, care for nurses, work at a higher level, and work outside is a sister relationship, so that nurses have a sense of intimacy, we must analyze the problem together, Solve the problem sexually. For example, a departmental safety team can be set up to conduct self-examination of the safety work of the department every month, so as to effectively improve the quality of care and ensure the safety of care.

3.2.4 Re-communicate and improve the quality of nursing services

All management activities must be based on mobilizing people's enthusiasm and doing a good job. Communication is a process of delivering information from the sender to the recipient in order to let the recipient know, accept, and reach the same perception as the sender. It is a two-way information interaction process and one of the management skills of managers. Through good communication channels, nursing managers can smoothly promote work progress, achieve set goals, and provide high-quality care for patients. Modern nursing emphasizes humanized management, and communication cannot be ignored. The quality of care services is an important criterion for measuring the work of nurses. With the continuous improvement of the country's legal system construction, the legal consciousness of the whole people has been continuously strengthened, the awareness of patients' self-protection has become stronger, and medical disputes have gradually increased. At the same time, complaints and disputes are often involved in nursing work. Medical workers have always been high-risk industries, and practitioners must not have the slightest negligence and scorn. From the point of view of practical work, modern nursing communication can not be ignored, good communication promotes good interpersonal relationship between doctors, nurses and patients, various contradictions and conflicts are reduced, and the centripetal force and cohesiveness of departments and hospitals can be enhanced, thereby improving work efficiency and quality. .

3.2.5 Heavy skills, condense the spirit of the nursing team

Nursing management is art and skill. An experienced head nurse is good at expressing himself in a concise language, good at doing ideological work, good at grasping the nurse's psychology, being good at communication, being good at clearing, and having agile thinking and accurate judgment. As a head nurse, you should listen to the opinions of medical staff and correct mistakes and deviations from work. Treat nurses fairly and fairly. In the work, the word "strict" must be taken seriously, and every effort should be made to solve the problem for the nurses in life. Team harmony and disharmony are directly related to the quality of work and the image of nurses. As a head nurse, creating a harmonious team atmosphere is essential. To this end, in daily management and communication, it is necessary to make empathy, smile and criticize. When one considers the problem in the position of the other person, it may be difficult to make a conclusion because of different viewpoints. Good face with a smile or with a rise. Of course, we criticize the nurses for smiling too. Everyone is an intellectual. They criticize the linguistic long-term. Nurses will accept from the bottom of their hearts and produce eternal memories. For those who have excessive attitudes, critics can only Stay on the surface to yield. It is worth mentioning that praise should consider the feelings of the people around them, and avoid affecting the enthusiasm of her people. For example, in the face of Xiao Wang, he praised Xiao Li: "You are doing well today", some nurses listened after thinking, is it not? Are we poor? It may affect her motivation. When criticizing a person, we must pay attention to the way, and after criticism, we must pay attention to timely encouragement, let the critics know that we can not make mistakes as a holy sacred, and should correct the mistakes as a virtue.

4.1 Well-planned and well controlled

Planning, organization, guidance, and control are the four functions of management. Effective nursing management is reflected in organizing a working group to formulate plans, make decisions, fully mobilize the enthusiasm of all personnel, and rationally arrange people, finances, and materials. Get the quality and quality of care. In the actual work, the head nurse must first establish the team's common goals and annual plans, and secondly, correct and timely information feedback, clearly define the tasks, scope of responsibility, each project must be implemented to specific people, so that each nurse Clarify the tasks and responsibilities that should be undertaken, so that each project has the best combination of personnel, implement the best plan, organize the manpower and material resources according to the clear plan, and strive to achieve the goal, fully motivate the enthusiasm of all personnel, and obtain the most Excellent effect. There is no plan for work, and it is difficult to maximize management functions.

4.2 The main points are distinct and focused

The head nurse has more transactional work, but the main function of the head nurse is to manage the ward and manage the patient. This is the core part of the work of the head nurse. No matter how busy the head nurse is, he can't give up the patient, especially the management of the bedridden patients. It is an important indicator to measure the management level of a ward. If the quality of patient care in a ward is very poor, even if the head nurse is bitter, tired, and busy, it does not mean that the head nurse is a competent head nurse. As the head nurse of the ward, the patient's condition in the ward should be well-known, including the patient's name, level of care, diagnosis of the disease, current condition, treatment, nursing points and potential nursing problems. The bedside must be carried out with the nurse every day. Hand over the shift, on-site guidance of nurses, work requirements, check the completion of nursing work, seize the serious problems of the ward to really grasp the key to the work of the head nurse.

4.3 Effective incentives, active coordination

Incentive is an important principle in modern management. Incentives can maximize the release of human potential. It is a catalyst for people's excitement and a booster for self-confidence and efficiency. Coordination is to adjust the relationship between things and make them fit properly. The core of the nurse head to motivate the nurses and coordinate the work should be to reduce contradictions, harmony and harmony, and to give full play to the enthusiasm of the nurses. Coordinate and handle all aspects of interpersonal relationships, establish good care, medical care, and nurse-patient relationship, so that all aspects of benign operation, and constantly improve work efficiency.

5 Acknowledgement

On the occasion of the completion of this thesis, I meditate on the road to study, and I am very much impressed.

First of all, I would like to thank my teacher, Jin Xingmei, and the TV teacher, Li, for their meticulous guidance and strict requirements. From the topic selection, topic design to thesis writing, the two teachers have carefully guided and taught, and have devoted a lot of effort. I would like to extend my heartfelt thanks to my two teachers!

Secondly, I would like to thank the leaders and staff of the Wuhu Renji Orthopaedic Hospital, who gave me selfless help. Especially during the writing process, colleagues gave great support and cooperation, and they could not forget the mutual encouragement and selfless help of the sisters. !thank you all!

Once again, I would like to thank my lover and children for their understanding, encouragement and support! There are also friends and relatives who have given me enthusiasm in my difficulties. It is their selfless dedication that allows me to successfully complete my in-service study. .

Finally, I would like to thank all those who have helped me, thank you! Sincerely wish you all the best, a lifetime of peace!

Part 3: Furniture Sales Graduation Internship Report

I. Introduction

In order to apply the knowledge I have learned in practice and to enable knowledge to serve my work, I participated in this pre-graduation internship. The internship unit is Hengda Furniture Co., Ltd. The internship was strongly supported by the relevant leaders and employees of Evergrande Furniture Co., Ltd., which made me truly feel the selfless cultivation of the newcomers. Through the internship, I have benefited a lot. I have a preliminary understanding of the internal workflow of the furniture company. I think this kind of internship should be extremely necessary. It greatly improves our ability to apply and further understands the internal operation mode of the company.

Second, Evergrande furniture internship introduction internship unit and time

1. Intern unit: Hengda Furniture Co., Ltd.

2. Internship time: Overview of the internship unit from March 1st to May 8th, 2019

Third, the content of the internship

Internship position: Assistant to the regional manager of the sales department Internship content:

1. Investigation and visit of building materials and furniture market: After the company introduced, we arrived at a furniture and building materials factory in Shunde for inspection. Then we went to Guangzhou, Lecong, Shenzhen and Dongguan to visit the local furniture market and write a report.

2. Business training: A one-week business familiarization process was carried out at the Dongguan factory, and the factory workers went to the workshop to familiarize themselves with the process.

3. Skills training: A one-week technical training was held at the Guangzhou headquarters, mainly including the status quo of the furniture industry and the analysis of the strengths and weaknesses of the company's brand, as well as preliminary development skills and negotiation skills. 4. Exhibition: Participate in the Pazhou Furniture Fair in March, responsible for the layout and decoration of the pavilion, receiving customers and training salespersons.

5. Business trip: I was assigned to the Jiangsu District, and the regional manager held the National Youth and Children Creative Painting Competition in major cities, and conducted market research later.

Fourth, experience summary

Understand the building materials furniture market overview and furniture production process

Through the visit to Red Star Macalline, it was found that the Red Star Macalline Furniture Hypermarket basically contains all kinds of furniture that are popular nowadays. Nowadays, the types of furniture in the market include: solid wood furniture wood-based panel furniture, also known as panel furniture curved wood furniture polyurethane foam Furniture metal furniture FRP furniture. By referring to the furniture introduction materials given by the various brands of furniture in Red Star Macalline, it is understood that various types of furniture are defined as such. 1, solid wood furniture.

The main body of the furniture is made of wood, and only a small amount of accessories such as plywood are used. The solid wood furniture is generally a blinking structure, that is, a fixed structure. Another major category of solid wood furniture is hardwood furniture, also known as Chinese furniture. Hardwood furniture is an artistically strong piece of furniture. It is made according to the traditional style and structure of Ming and Qing furniture in China, and the special blinking structure is made of precious wood such as rosewood and red sandalwood. This kind of home has high collection value. In recent years, due to the high cost and shortage of the above-mentioned precious woods, some manufacturers use wood with similar texture and texture, such as eucalyptus, for imitation. Although the form is the same, the value is quite different.

2, wood-based panel furniture, also known as panel furniture.

The main parts of the furniture are all made of surface-decorated artificial boards, plywood, particle board, blockboard, medium density fiberboard, etc. There are also a few products with solid wood for the lower feet. Due to the shortage of timber resources in China, wood-based panel furniture is the mainstream of today's market furniture, and most of them are disassembly structures.

3, curved wood furniture

The parts are made of wood veneer by gluing and bending. The lines of the product are smooth and changeable, and the shape is beautiful. It is comfortable and flexible when sitting. Such furniture is quite popular abroad, and in the continuous development and innovation, in China, it has only begun to produce and put on the market in recent years. 4, polyurethane foam furniture

The early polyurethane foaming technology is mainly used for the forming of the housing of the sofa seat, which is light in body and easy to process. In recent years, it has begun to be used for frame and decorative parts of bed and cabinet furniture. In addition to the aforementioned advantages, the decorative effect can be achieved. 5, FRP furniture

FRP furniture is made by glass cloth and epoxy resin through mold processing, and its finished products are similar to polyurethane foam products, but similar products are heavier than polyurethane foam, and the processing technology is complicated. 6, metal furniture

It is made of a metal such as a steel pipe and is made of a metal such as a steel plate or an auxiliary material such as a wood-based panel.

The company visited during the internship is a professional customized furniture enterprise integrating R&D, production, sales and brand operation. The furniture produced is mainly the second type of panel furniture mentioned above. Now the company produces and sells The whole kitchen cabinet, wardrobe, bookcase and various cabinets, crystal door panels, double-finished door panels, UV high-gloss door panels and other products are also very popular in the market. In the production plant, I saw the furniture production line and various advanced production equipment, RV automatic edge banding machine, electronic cutting saw, multi-row drilling and other advanced equipment for the first time, forming a number of plate furniture production lines. Decorative exterior wall or stairwell dry hanging stone decoration needs to install the stone load-bearing skeleton, which requires the keel. Through the technical person in charge of the construction site, I understand the current classification, keel definition and classification.

The keel is a building material used to support the shape and structure. Widely used in hotels and terminals. Passenger stations, stations, theaters, shopping malls, factories, office buildings, old building renovations, interior decoration settings, ceilings and other places. The keel is the skeleton and substrate of the decoration, which is very common. There are many types of keels. According to different materials, they can be divided into wooden keels, light steel keels, aluminum alloy keels, and steel keels. According to the location of use, it can be divided into ceiling keel, vertical wall keel, paving keel and hanging keel. According to the different construction techniques, there are load-bearing and non-loading keels. According to its model, specifications and uses, there are T rows, C-shaped, U-shaped keels and so on.

The keel is the main material for making the load-bearing skeleton. Only the relatively stable and strong skeleton is used to ensure the normal construction and normal use of the dry-hanging stone. Nowadays, many exterior wall decoration is generally made of granite stone. The reason why it uses granite stone is because it There are the following points:

The granite texture is hard, acid and alkali resistant, corrosion resistant, high temperature resistant, light resistant, freeze resistant, friction resistant, durable, and rich in color. The panel color can be kept for more than 100 years. The surface finish of granite plates is different, that is, their surface texture is different. The effect of single stone is different from the effect of the whole finish, so it cannot be determined simply according to the color pattern of the single sample. The overall effect after the area is laid. As for the choice of the color pattern of the granite plate, as long as the construction unit and the design unit consider the decoration requirements of the entire building and coordinate with the color of the materials of other parts.

The person in charge of the ardent decoration project also introduced the precautions after the dry hanging stone. After the construction of the dry hanging stone, the surface was cleaned and the dust in the gap was removed. First fill the inside of the board with a foam strip of 8-10 mm in diameter, leaving a seam of 5-6 mm deep. Apply 10-15 mm wide tape to the stone on both sides of the seam to prevent the glue from being embedded. Contamination of the board surface when sewing. Then fill the sealant with a glue gun. If the sealant is found to contaminate the board surface, it must be wiped off immediately. In the window hole position, first insert the foam rod along the granite slate, then select the good quality sealant for the glue, the glue seam is 15 mm deep, and finally use the 10 plastic stick to press the concave circle. After the application is completed, the waterproof performance of the wall is tested by spraying water on the wall. At the same time, in order to make the rubberized surface look continuous and flat, professional workers should be selected for operation.

Staff communication

A unit organization is like a motor. Each department is a different work unit. Each employee is a specific part. The good operation of the motor requires the cooperation of each employee. The bridge of communication is communication. Members can express their opinions and suggestions to each other well in order to make our motors run more orderly.

Communication is like the blood of a person in an organization, and it is equally important in life. If the communication is not smooth, just like a blood vessel embolism, the consequences are imaginable. So to learn to communicate, you must know how to do it. Because it is not just a language, it also includes movements, gestures, eyes, expressions, and so on. Sometimes a look, a sentence I came, hug a shoulder, smiled ... will have a great effect, let you work happy, career success.

The important purpose of communication is interpersonal relationship. If your interpersonal relationship is not good and communication is not smooth, your work will not go smoothly. Because no one will have good cooperation with people who don't understand communication. So communicating in life and work is very important. There is no communication in life, there is no happy life. If there is no communication in the business, there will be no success. Without communication at work, there is no efficiency.

Through these three months of study, I learned about the internal operations and processes of the furniture industry and understood the channel development and maintenance skills of a company. The proportion of GDP created by the building interior decoration industry in the construction industry is getting higher and higher. This reflects from one aspect to the fact that interior decoration is more and more valued by the people. The sales of the Chinese furniture industry are also increasing year by year. This is a new Industry, a sunrise industry. In the three-month internship, the biggest thing I gained was the mentality of doing things. Although we are only an intern, if you take on the corresponding tasks, you must do it boldly. When you are doing it as a social person, don’t be afraid to shrink, you must be confident, and you must have a formal employee. Responsibility, responsibility must be done as much as possible. Even if the work is not in line, even if there is already a better offer, the task already in place must be done with due diligence. This is the reason I think I should take it for granted.

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