[Boutique] Logistics Internship Report
Saturday, August 30, 2008 at 05:24 PM
Logistics internship location: Shaanxi Haixing Logistics Distribution Center
Logistics Internship Time: May 21, 2007 - June 1, 2007 [10 days in total]
Logistics Internship Class: Department of Logistics Management, 0534 Class, Shaanxi Vocational College of Industrial Technology
One: Internship purpose:
In order to better adapt to future study and work, at the end of the semester, the school unified organization to the Shaanxi Haixing Logistics Distribution Center internship, the internship time totaled ten days. During these ten days, we mainly monitored the macro and micro development of the logistics industry and the main logistics processes. To lay a solid foundation for future study and work, let us have a relatively new understanding of the development of China's logistics industry.
Second: Internship requirements:
Understand the characteristics of logistics, the main equipment and operational processes, analyze them, and put forward their own opinions based on the theory of learning. Understand the main processes of logistics distribution centers.
Three: Summary of the internship unit:
1. Introduction to Logistics Distribution Center:
The logistics distribution center is the node in the main position of the social logistics network, but not all logistics nodes can be called the logistics center. The logistics distribution center must be a large-scale material distribution or transshipment location. It belongs to the type of material distribution, such as large-scale material warehouse, which plays a role in regulation and buffering in the logistics system, and resolves the contradiction between supply and demand rhythm or batch imbalance. Another example is the distribution center of the commercial chain system, mainly to reduce the cost of the logistics system, improve the service level, and improve the efficiency of the material delivery end system. It belongs to the type of transshipment, such as port terminals, airports, etc., and its role is to achieve the transformation of transportation modes. Another example is the railway wagon marshalling station and the car freight terminal station, whose role is to reassemble the goods and enter the next stage of transportation. There is also a large-scale warehouse group that forms a logistics distribution center based on storage functions.
2. Introduction of Shaanxi Haixing Logistics Distribution Center:
Shaanxi Haixing Logistics Distribution Center is a medium-scale logistics distribution base and a comprehensive logistics distribution center. It combines the functions of transshipment and distribution, and can also be extended to the functions of distribution and distribution processing, so it is more operative in planning and design. Shaanxi Haixing Logistics Distribution Center is mainly divided into four departments: receiving, distributing, inspecting and returning. The coordination and cooperation of various departments are inseparable! Shaanxi Haixing Logistics Distribution Center also has its unique side in site selection. The reason why it was chosen in Feng'an Third Road of Xi'an is because of its convenient transportation. It is close to Xi'an Xianyang International Airport in the west, Xi'an Ring Expressway in the south, and close to Xi'an MRT. It is a good place for day, place and people. Easy access to the city, easy to supply to various supermarkets and convenience islands. Improve the operation of Haixing Logistics!
Four: Internship feelings:
Just arrived at the Starfish Logistics Distribution Center, as for the concept of logistics, just staying in the shallow book knowledge. I feel very mysterious about the logistics itself. I dare not imagine the difference between the logistics industry in the real world and the logistics industry in my mind. For logistics, I just know that it is an organic combination of basic functions such as transportation, storage, handling, packaging, distribution processing, distribution, and information processing. But I didn't think that its actual operation was not so simple. Through ten days of simple understanding, I have a deeper understanding of logistics and distribution. Although China's logistics industry is not developed abroad, it also represents the backwardness of China's logistics industry. Some principles, such as the cheap national conditions of China's labor force, have severely restricted the development speed of information technology in China's logistics industry. This point has been a skinny experience for the logistics people of the country. The operation speed of the goods is slow, the high cargo loss rate is difficult to avoid, and the utilization rate of high-rise shelves is seriously low. Barbaric loading and unloading attitude is one of the bottlenecks restricting the development of China's logistics industry.
V: Internship conclusions and recommendations:
Problems in the logistics distribution center:
A. The coordination ability between departments is poor, and the layout of logistics areas is unreasonable;
B. The utilization rate of high-rise shelves in warehouses is too low, and less than one-third;
C. Savage loading and unloading leads to cargo damage and excessive rate difference;
D. The logistics information of the supplier, the intermediary and the seller is not smooth, which seriously leads to excessive returns and unnecessary waste of resources;
F. The distribution center departments and distribution areas have not been used to a greater extent;
Rationalization suggestions and comments on the above issues:
A. Strengthen communication and contact between departments, rationally distribute logistics operations between departments, effectively utilize the operation area of the logistics distribution center, and utilize space, equipment, personnel and energy; minimize material handling; simplify the operation process Shorten the production cycle; strive to minimize investment; provide workers with a convenient, comfortable, safe and hygienic working environment.
B. The low utilization rate of high-rise warehouse shelves seriously restricts the effective development of logistics distribution centers. To this end, we must establish a reasonable and reliable supply chain information management system, pass over-high inventory to suppliers, or re-arrange our own warehousing structure, and provide redundant warehousing to units and individuals in urgent need of inventory. The three-party logistics industry seeks greater development space for enterprises.
C. Strengthen the training of employees, standardize the professional behavior of employees, formulate the code of conduct in line with the development of the enterprise, and reject all barbaric handling operations.
D. Establish an effective logistics information exchange platform for suppliers, intermediaries and sellers, and properly open the company's information to achieve smooth information and resource sharing. Ensure the effective development of corporate logistics. Reduce and reduce unnecessary waste of resources.
F. It is necessary to effectively utilize the various resource advantages and spatial regional advantages of the distribution center, and it is possible to set up necessary training courses for logisticians, training courses for business managers, and to achieve both learning and practice, and to win more information and human resources for enterprises. . Minimize the operating costs of logistics distribution centers.
Six: Summary:
All in all, during the ten days of the starfish, I learned something that I couldn't get in the book. Ten days, not long, but equal to three years of sentiment. It is the sublimation of textbook knowledge, which is a process of rising from perceptual knowledge to rational understanding. Although Starfish's logistics standardization is not too high, it brings me more than just receiving, shipping, inspection, distribution and return.
Part 2: Logistics Internship ReportI. Introduction to professional internship purposes and internship positions
The purpose of professional internship is to take the initial attempt of social practice work under the guidance of the instructor. The basic purpose is to cultivate students' ability to comprehensively apply the basic theories, professional knowledge, basic skills and ability to deal with problems. The process of systematically, comprehensively applying, summarizing and deepening the knowledge and skills learned. Through the process of internship, the students' comprehensive ability in thinking, creativity, and practical ability are examined. Through contact and participation in practical work, enrich and expand your knowledge, develop the ability to apply comprehensively, and lay the foundation for future courses and future careers. It is a good employment internship opportunity for schools and society. It is a link from theoretical study to practical application. The cultivation of our comprehensive ability enables us to master the basic theories and basic knowledge of the profession. It also has the ability to use the knowledge acquired and the ability to work independently, laying a good foundation for us to successfully go to work after graduation. From the social practice, gradually improve the self, develop self, and finally fully integrate into the real life, to be a qualified university student who has a good sentence, has the knowledge and ability to meet the socialist development goals.
, internship unit and job profile
Aoyun Group is a professional international logistics company established in Hong Kong in 1982. In 1986, it established the first representative office in mainland China in Beijing. In less than ten years, the warship covered almost all coastal ports and The international airport has formed a domestic business development and operation network. In 2008, the company also upgraded the company's capital increase to become the headquarters of the mainland China, and obtained the international freight forwarding business qualification approved by the Ministry of Commerce.
After nearly 30 years of careful weaving, the international network of the company has spread all over the world. The network has experienced the test of time, ability, communication and so on. It has become stable, reliable and mature. At present, the company has more than 80 agents worldwide, covering all ports except East Africa and most cities. It has formed a three-dimensional transportation service system for import and export of sea, import and export of air, local roads, railways, waterways, etc., and extends the services to various related fields such as customs declaration, multimodal transport, bonded storage and transportation, logistics processing, and third parties. Logistics Services.
Introduction to the internship position
The actual work of the documentary is mainly: 1. Arrange the booking. 2. Commodity inspection and customs declaration 3. Confirmation of replenishment and bill of lading 4. Coercion of various documents of customers 5. Sending bills and issuing credits and I am a new interns who are not logistics professionals, mainly responsible for orders and contact with cargo owners. Business negotiations. Second, the professional internship process and performance
Internship schedule
Day 1: Visit the company to understand the company's development background and development status. The president of the company welcomes the interns and talks with the interns to share their personal growth experiences and successful experiences. Have a friendly conversation with the intern and answer the intern questions. The interns are then assigned to different departments, and the supervisors introduce the interns to the functions of the department and the specific work arrangements for each individual. Introduce the department's development and achievements, and finally introduce colleagues with deeper qualifications. Day 2: Let us be familiar with the business, and the heads of the company's departments and senior colleagues will train us. Tell us about the basics of the business from them.
Day 3: Start formal work. Worked by a colleague for a day, and started working alone one day later. From this, the three-month internship began. Internship content
The main thing we will do in the future is the order and contact with the shipper.
Contact the owner to communicate with the subordinate customers first, ask what the product is, what the specifications, how the price, the quantity, the precautions, etc.; then look for the superior customer, make clear the requirements of the subordinate customer, if you can meet the contract. Or the opposite operation flow, from top to bottom, the result is the same. When the company signs the contract with the upper and lower level customers, it is in the transportation and delivery stage. The risk is everywhere. It is the key to avoiding risks. We should improve the contract as much as possible to avoid risks. If risks still occur, we must find a reasonable and human nature. Processing method.
Through the internship, I have a certain understanding of a lot of documents, and finally I can be skilled in making orders.
During the internship, I had the opportunity to negotiate with some of my senior colleagues to negotiate with shippers and shipping companies.
Work performance and harvest performance:
On contact with the owner:
We mainly do business promotion to major companies and economic development zones, exchange business cards with offices or individual business operators, then return business cards to the company, and then contact by phone to determine business cooperation. Talk to the owner. Then, we will give the specific price according to the price, specifications, content, quantity and other specific conditions of the goods. Because we don’t know enough about the price of the market at the beginning, we can let the manager directly contact the customer when we can’t quote the price. Answer or contact the customer and manager. When the friendly negotiation between the two sides reached a consensus on the price. We have obtained a large amount of business volume, and we have reached a cooperative relationship with many shippers, and the company's performance has been greatly improved. Especially in October and November, the two months have achieved good results. reward:
Negotiation is the living use of this course in our business negotiations. When it comes to negotiations, it is indeed a big test for those who do not often or have not experienced formal negotiations, especially for those of us who are under-experienced. Shortly after entering the company, I was temporarily arranged to negotiate a large business with my colleagues with deeper qualifications. Before my departure, my colleagues had a thousand miles to make a good meeting and exchange business cards with each customer. The negotiations have gained a lot, negotiating skills with customers, and various business etiquettes, etc., which made me feel that I have not used the actual ability of books and I am not familiar with society. When negotiating with customers, we must first establish on the basis of business proficiency. Three sentences can't leave the old bank. What market conditions and product information should be mastered should not be so skilled that they can't let the other party's problems trap themselves, even if they really I don't know how to respond politely, that is, to show the cultivation and quality of the salesman, and also reflect the professionalism of the salesman. Etiquette in all aspects includes a wide range, such as car seat etiquette, business dress etiquette, giving customers gifts, etc., all of which will be slowly understood in the future, you should always use your heart to observe, use your eyes to observe, use your ears to listen, use God goes to comprehend.
This work by order:
I have learned the specific documents as follows: 1. Stocking documents: commercial invoices and packing lists; 2. Transportation documents: consignment orders, ocean bills of lading, air waybills, railway waybills, shipping notices, loading orders; 3. Insurance documents: Insurance policy; IV. Commodity inspection certificate: certificate of origin, inspection certificate for commodity inspection documents, certificate for disinfection inspection; 5. Customs clearance: import and export cargo license, customs invoice, customs declaration, customs declaration; 6. Bank documents: quota 7. Other documents: beneficiary certificate, export receipt verification form, export cargo consignment note, export cargo list\container cargo consignment note, export freight forwarding entrustment, import freight forwarding power of attorney, seaborne export agent Power of attorney, sea import agent, international cargo consignment, sea waybill, multimodal transport bill of lading, freight bill of lading, air waybill, multimodal bill of lading, remittance application.
Third, self-evaluation
After three months of internship, I deeply felt my own shortcomings. I learned a lot from the school, but after I came to the company, I found that it was of little use and everything had to start from scratch. Even so, I am very happy at work. I am filled with the atmosphere of work all the time, which makes my nerves relax. I know that there are many difficulties in the process of work, but I believe that the future is bright, and opportunities will always be prepared for those. Full of people. During the internship, I gained a lot of money, the practical use of business etiquette, such as the way of picking people, the dress of business people, etc.; the negotiation and determination of contract terms, such as the division of liability risks, the resolution of disputes, the payment time and method, and the validity of the contract. Let me know that people are equal and should respect each other; the above learned knowledge in the company can not be obtained from the school, so I cherish the hard-won work, no matter what the future, I will be proud of this, use this as a precept, educate myself, be honest and trustworthy, and be brave. Internship notes
1. Study hard, be good at innovation, and be good at thinking. 2, the paper must be light at the end, knowing that this matter must be carried out.
3. Flexible handling of interpersonal relationships. 4, strictly abide by the company's various rules and regulations, do not use emotions.
5, pay attention to safety, work hard to be serious. IV. Improvement strategy for existing problems Through this internship, I have a clear understanding of the freight market, know a lot of knowledge about the circulation of goods, and also see the great development prospects of the freight market, and let me see the competition in the freight market. The cruelty is gradually eliminated in the market order, and the situation is better, but also a limited living space. At the same time of the rapid development of the freight industry, due to the lag of the government's regulations, the development of the market operation mechanism, etc., the market competition is becoming increasingly fierce, and freight companies are faced with challenges from many parties and are passive, mainly in the following aspects. : Carrier Challenge
Many freight companies or small-scale shipping departments take short-term interests and directly put preferential and even preferential tariffs on cargo owners and some large offices. The freight rate is lower than the agreed price of freight forwarding companies, which seriously affects freight forwarding. The economic interests of enterprises have weakened the competitiveness of freight forwarding enterprises to the offices. Shipper's challenge
As the agent of the cargo owner, according to the general principles of the Civil Law, the agent does not assume any responsibility for accepting the commission and performing the agency duties. However, in the actual business, many cargo owners do not understand the legal spirit, resulting in the cargo business. In the case of problems, the owner of the goods is often passed on to the freight forwarder, so that the freight forwarding company is currently taking unlimited risks in business operations, and has obtained extremely small profits. In addition, due to the excessive requirements of some individuals in some cargo owners, the freight forwarding enterprises are blindly rushing, ineffective labor, and some even require the freight forwarding enterprises to commit illegal and disciplinary actions. If the freight forwarding enterprises are sloppy, they will face the threat of losing their supply. Challenges of peer companies
These freight forwarding companies now have a bad idea. Some know that some practices violate the government regulations on the freight forwarding industry and do not meet the industry norms. However, for their own interests, they think that "I don't do it, others will do it, Instead of letting others do it, it is better for me to do it myself, forming a vicious circle, killing each other and ruining the industry. The problems in the above-mentioned freight market not only damage the interests of freight forwarding enterprises, but also undermine the fair, open and fair market competition principles and the normal business order of the freight market, which seriously affects the healthy development of the freight forwarding industry. To this end, I make the following recommendations:
1. Formulate comprehensive and authoritative laws and regulations suitable for China's national conditions as soon as possible, and improve the legal system; 2. Strengthen coordination among departments and clarify the division of labor;
3. Allow multiple systems to operate international freight forwarding enterprises, and allow enterprises to hire talents both inside and outside; 4. Establish supervisory institutions, improve supervision mechanisms, improve tax administration, and combine relevant administrative functions such as industry and commerce, taxation, customs, banking, and foreign management. Increase inspection and enforcement efforts;
5. Establish a national international freight industry association as soon as possible to assist the government departments in coordinating the relationship between enterprises; 6. Establish a registration system for the registration of international freight bills of lading, especially to strengthen the supervision of the transport orders; 7. Develop a unified textbook, hierarchically Industry practitioners conduct business training to improve the business, legal and ethical standards of practitioners;
8. Solve the illegal business problems of certain offices as soon as possible.
In short, we have learned a lot through this training. From the list of documents we have found, there must be certain specifications for filling out various sample orders, which are not filled as desired. This is of great importance and must be done carefully and carefully. From the whole process of this training, I also deeply understand the rigor of doing business in this aspect of import and export. All in all, no matter what you do, it is not so easy. Everything depends on your own efforts to complete the project, step by step, and down to earth. I believe that as long as we work hard to do everything carefully, we will be able to get better and better on the road of future work!
All beginnings are hard. In the early days of this training, I did encounter many difficulties. For example, because the English translation of some of the technical terms in the document is not very familiar, I initially felt very difficult in the process of filling out the documents. A document that can be completed in fifteen minutes has not been fully completed for almost half an hour. As soon as I saw the dense words on the documents, the technical terms, the eyes were spent, and my head was dizzy. However, don't worry, at the beginning of the training course, the teacher will help us patiently translate a word, a sentence, and do a detailed but clear explanation. Through such detailed explanations, our basic knowledge of the document has become very clear at once, and I feel it in a flash: the original full English seems to be quite comfortable. After all, I still think that my school and the teacher are more thoughtful. Through this training, I have seen from the whole process of this training that I also deeply understand the rigor of doing import and export business. Anyway, it’s still the same thing: it’s not that easy to do anything. Everything still depends on your own efforts to complete the completion of an item by your own efforts to complete the completion of an item by your own efforts. Only by working hard to do everything carefully can we get better and better on the road ahead.
In a few months, I have a general understanding of the process of my work, and I have a better understanding of myself. The lack of professional knowledge is the most critical. No matter how solid the knowledge in school is, after taking social work, that knowledge is not enough, it is a completely irrelevant concept. Learning is learning, work is work, and it takes a while to get used to. If the work is not related to your own study major, it is to start from scratch, start again, and embark on the journey of learning. Here I want to remind my fellow students that the excellent academic performance does not mean that you will have a smooth future in your work.
After working for nearly a month, I gradually changed from a newcomer to a logistics operator who knows how to get the job done more efficiently. Constant learning, constant summarization, constant sweating, and the hardships in the middle are believed to be the process that every worker must go through. Although it has only been a few months until now, I have also seen some problems with today's logistics companies.
China's logistics is a new thing. The biggest problem is that there is no clear legislation in the country. The integrity of some businesses is also a factor that plagues its development. There is also a contradiction between zero inventory and supply and sales. To achieve unified scheduling and distribution, such a huge waste of human and material resources. Many and many problems still exist in the logistics industry. I believe that China's emerging logistics industry will become more mature in the future.
For the current logistics companies, I think the biggest problem is that vicious competition, low profit margins, and inability to enter a benign development.
2, low treatment, high intensity, resulting in lack of human resources, can not complete the modern management upgrade
3. The tax burden and the tax structure are unreasonable, resulting in malicious tax avoidance and walking on the verge of illegality. The solution:
1. Find your own competitive advantage, fully expand, form differentiated services, increase brand value, and then increase prices and win reasonable profits.
2. School-enterprise cooperation, directional training of logistics talents, optimization of wage structure, income and benefits, reflecting the value of talents, completing the upgrading of human resources, and completing the modernization management upgrade of enterprises.
3. Cooperate with the tax reform of the national logistics industry, cooperate with professional accounting firms, thoroughly understand relevant laws and regulations, and properly tax and reasonable tax avoidance through reasonable channels.
First, logistics planning and layout are unreasonable. There is a problem of regional concentration. Everyone is building a logistics center on the ground and wants to build a first-class logistics base in the country. As a result, the problem of "logistics hot" has arisen. As a result, the problem of division of the department has been caused, and the management efficiency of logistics has been underground, and the operation of the logistics system has not been smooth. This will not only enable the logistics industry to achieve faster development, but may delay the process of logistics development, resulting in huge waste of logistics resources and negative impact.
Second, the overall competitiveness of domestic logistics companies is weak. Although there are a few large-scale logistics companies, most logistics companies lack standardized operations, clear strategies, reasonable human resource combinations, and necessary learning capabilities. In the competitive strategy of enterprises, more low-cost competition is adopted, and the lack of tailor-made value-added service capabilities that focus on customer needs is lacking. There is no good business management model and a standard system for logistics management.
Third, domestic education in logistics is not at all faster. On the one hand, due to the division of the discipline system left over from the economic period of the project, it still plays a leading role in the field of domestic logistics education. Most universities also follow the traditional subject education, rarely try new discipline systems, plus domestic logistics. There are fewer talents, which makes students unable to learn the systematic logistics knowledge, and can not understand the true meaning of “logistics” and the charm of “third profit source”.
Fourth, logistics equipment and technical standards are not high. First, domestic attention to the development of the logistics industry is not enough, and there is less investment in this industry. As a result, the logistics industry does not have a unified standard, and the technology of each enterprise is uneven. It causes irregularities in services in specific operations, increases operating costs and transaction costs, and brings a series of environmental and ecological problems.
Part 3: Logistics Internship ReportThe purpose of this internship in Shanghai Xinbang Logistics Co., Ltd. is mainly to familiarize with the various operational links in the logistics process and logistics management process. Through this internship, I will connect the theory I learned during my schooling to practice and apply what I have learned. The theoretical knowledge learned from the school and the practice in the actual work run through. Through the daily business process, logistics management information system operation and customer development tools and database learning, the basic requirements for system maintenance and implementation are achieved. During the internship, the company required to organize and study in strict accordance with the internship plan, complete the internship task with quality and quantity, and successfully passed the internship assessment. From the social practice, gradually improve the self, develop self, and finally fully integrate into the real life, to be a qualified university student who has a good sentence, has the knowledge and ability to meet the socialist development goals.
Internship notes
1. Study hard, be good at innovation, and be good at thinking. 2, the paper must be light at the end, knowing that this matter must be carried out.
3. Flexible handling of interpersonal relationships. 4, strictly abide by the company's various rules and regulations, do not use emotions. 5, pay attention to safety, work hard to be serious. Second, the internship process
Business familiarity
On the first day, I walked into the spacious and bright office building and I was very excited and I look forward to becoming one of them. When I walked into the office, I met the manager at the time. He took the two of us and got to know the company's business staff. They introduced their duties and names enthusiastically, which made us both very warm. After a few simple conversations, I began to introduce the nature of our work and the task arrangement. Finally, the manager gave a short speech to welcome us and wished us a smooth job.
The next step is to familiarize us with the business. The company has specially hired a business elite to introduce us and learn the basic content of the business from him. Our main business in the future is to contact customers, contact business, sign contracts, and deal with goods. Contacting the customer is to first communicate with the subordinate customers, ask what the customer is, what the specifications, how the price, the quantity, the precautions, etc.; then look for the superior customer, explain the requirements of the subordinate customer, and sign the contract if they can meet the requirements. Or the opposite operation flow, from top to bottom, the result is the same. When the company signs the contract with the upper and lower level customers, it is in the transportation and delivery stage. The risk is everywhere. It is the key to avoiding risks. We should improve the contract as much as possible to avoid risks. If risks still occur, we must find a reasonable and human nature. Processing method. Afterwards, through my colleagues, I got to know how to fill out the national road transport agreement, the documents for shipping, and what are the precautions.
Business operation
I have just made a brief introduction in the business familiarity. It is only learned from my colleagues. The following is the result of my own experience through practice. The nature of our work is the salesman.
The specific business operations are as follows. The first specific business we made is also the business we made on the first day. Let's briefly introduce the process. 1. Establish business relationship
We mainly do business promotion to major markets and logistics parks, exchange business cards with offices or individual business operators, then return business cards to the company, and then contact by phone to determine business cooperation. When they need to ship, they will call us in advance. We will arrange the company's proprietary vehicles to pick up the goods according to the quantity of the goods.
2. Quotation and confirmation
We will give the specific price according to the price, specifications, content, quantity and other specific conditions of the goods. Because we don’t know enough about the price of the market at the beginning, we can let the manager directly contact the customer to answer or It is the customer and manager contact. After a consensus was reached on the price through friendly negotiations between the two parties, the next step was to sign the contract.
3. Signing a contract of carriage
The signing of the transportation contract is not very complicated, only one party has to sign a transportation contract with the company, that is, the owner of the goods; the matters to be paid attention to when signing the contract are: strict contract terms, clear liability risk requirements, breach of contract and remediation requirements Be clear and detailed, the dispute resolution method is appropriate, the contract validity period and so on. Discussed matters related to transportation, loading and unloading, warehousing, etc., and also stipulated that even after receiving the delivery notice from us, even if the goods were delivered, the consequences would be at your own risk.
4, payment and receipt
It takes about one to two days after the goods are shipped from the owner to the destination. After the goods arrive at the station, return the arrival notice, and provide the delivery notice at the destination so that both parties can pick up the goods in time. In the event of a short-term phenomenon, it should be handled in accordance with the terms of the contract. When the other party picks up the goods, we will charge the amount of freight shown by the billing department system. Of course, this freight is much higher than the company's transportation cost. The company obtains the profit from the difference between the freight cost and the company's various costs. Negotiate business
When it comes to negotiations, it is a very good thing for many people who don't or have not experienced formal negotiations. But for a salesman who runs around, negotiation is a sad and a test. Although all the expenses incurred in negotiating business are borne by the company, but the body is its own, business negotiations are not tourism, shopping, and brainstorming shopping malls, otherwise it will become a miserable thing. No matter how cruel the business is, it is a new thing for a college student who has not officially participated in the work. It is also a kind of tempering. Soon after I entered the company, I was going to negotiate a big business with my partner. Before the trip, I had a lot of things to do, and I had to exchange notes with each customer. I have gained a lot of business trips, negotiating skills with customers, and various business etiquettes, which made me feel shallow and unfamiliar with society. Business negotiations with customers. First of all, based on the proficiency of business, three words can not leave the old bank, what market conditions, product information mastery should be very skilled, can not let the other party's problems trap themselves, even if you really do not know to polite reply That shows the cultivation and literacy of the salesman, and also reflects the professionalism of the salesman. Etiquette in all aspects includes a wide range, such as car seat etiquette, business dress etiquette, giving customers gifts, etc., all of which will be slowly understood in the future, you should always use your heart to observe, use your eyes to observe, use your ears to listen, use God goes to comprehend. Interpersonal relationship management
Interpersonal relationship is a matter that cannot be avoided from birth to death. At the moment we fall into the ground, we must experience maternal love and fatherly love. When we go to school, we have to contact teachers and classmates, and then we have to deal with it. Colleague relationship, superior relationship, customer relationship, etc. After marriage and childbirth, your identity and responsibility will happen again after college graduation, and you have to face your wife and children. In fact, in the process, you are also dealing with neighbors. Relationships, relatives, friendships, etc. In short, relationships are everywhere. As long as you survive in society, you can't escape. You can only adapt to it slowly. If you handle it, it will be a fortune. Your future will be a bright future. Otherwise, you will be Abandoned by the world.
III. Internship Summary After nearly half a year of internship, I deeply felt my own shortcomings. I learned a lot from the school, but after I came to the company, I found that it was of little use, and everything had to start from scratch. Even so, I am very happy at work. I am filled with the atmosphere of work all the time, which makes my nerves relax. I know that there are many difficulties in the process of work, but I believe that the future is bright, and opportunities will always be prepared for those. Full of people.
During the internship, I gained a lot of money, the practical use of business etiquette, such as the way of picking people, the dress of business people, etc.; the negotiation and determination of contract terms, such as the division of liability risks, the resolution of disputes, the payment time and method, and the validity of the contract. Let me know that people are equal and should respect each other; the above learned knowledge in the company can not be obtained from the school, so I cherish the hard-won work, no matter what the future, I will be proud of this, use this as a precept, educate myself, be honest and trustworthy, and be brave.
Through this internship, I have a clear understanding of the freight market, know a lot of knowledge about the circulation of goods, and also saw the great development prospects of the freight market. I also saw the cruelty of the competition in the freight market and the orderly market. Gradually eliminated, the situation is better and you can get limited living space. At the same time of the rapid development of the freight industry, due to the lag of the government's regulations, the development of the market operation mechanism, etc., the market competition is becoming increasingly fierce, and freight companies are faced with challenges from many parties and are passive, mainly in the following aspects. : Carrier Challenge
Many freight companies or small-scale shipping departments take short-term interests and directly put preferential and even preferential tariffs on cargo owners and some large offices. The freight rate is lower than the agreed price of freight forwarding companies, which seriously affects freight forwarding. The economic interests of enterprises have weakened the competitiveness of freight forwarding enterprises to the offices. Shipper's challenge
As the agent of the cargo owner, according to the general principles of the Civil Law, the agent does not assume any responsibility for accepting the commission and performing the agency duties. However, in the actual business, many cargo owners do not understand the legal spirit, resulting in the cargo business. In the case of problems, the owner of the goods is often passed on to the freight forwarder, so that the freight forwarding company is currently taking unlimited risks in business operations, and has obtained extremely small profits. In addition, due to the excessive requirements of some individuals in some cargo owners, the freight forwarding enterprises are blindly rushing, ineffective labor, and some even require the freight forwarding enterprises to commit illegal and disciplinary actions. If the freight forwarding enterprises are sloppy, they will face the threat of losing their supply. Challenges of peer companies
These freight forwarding companies now have a bad idea. Some know that some practices violate the government regulations on the freight forwarding industry and do not meet the industry norms. However, for their own interests, they think that "I don't do it, others will do it, Instead of letting others do it, it is better for me to do it myself, forming a vicious circle, killing each other and ruining the industry.
The problems in the above-mentioned freight market not only damage the interests of freight forwarding enterprises, but also undermine the fair, open and fair market competition principles and the normal business order of the freight market, which seriously affects the healthy development of the freight forwarding industry. To this end, I propose the following suggestions: 1. Formulate comprehensive and authoritative laws and regulations suitable for China's national conditions as soon as possible, and improve the legal system; 2. Strengthen coordination among departments and clarify the division of labor;
3. Allow multiple systems to operate international freight forwarding enterprises and allow enterprises to hire talents both inside and outside China;
4. Establish supervision institutions, improve supervision mechanisms, improve tax administration, and combine industry and commerce, taxation, customs, banking, and external management.
And other relevant administrative functions, increase inspection and enforcement;
5. Establish a national international freight industry association as soon as possible to assist government departments in coordinating corporate relations;
6. Establish a registration and registration system for the international freight bill of lading, especially for the distribution of transport orders;
7. Develop uniform teaching materials, conduct business training for industry employees at different levels, and improve the business, legal and ethical standards of employees;
8. Solve the illegal business problems of certain offices as soon as possible. Fourth, internship experience
During my internship period, when I was happy and sad, there were unforgettable things, and when I encountered difficult problems, I have been working hard to overcome them and do my best to do it! I believe that Things are man-made, and there are people who are willing to do things. I really appreciate my teacher, my classmates, my company! Thank you for your trust and support! Thank you! And I am on the road to life and work in the future, I will work harder and harder...
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