2019 sales department work graduation intern report

I. Introduction to the graduation internship unit:

Hetian Telecommunications Technology Co., Ltd. was established in 1993, mainly engaged in program-controlled switches, integrated wiring, system integration, monitoring digital systems, public address systems, agent sales, wholesale, installation and commissioning, maintenance and engineering design. After more than ten years of hard work, the company has obtained the agency rights of telecom products such as Japan nec, Japan Matsushita, Germany Siemens, etc., and has successfully implemented thousands of enterprises and enterprises across the country with perfect design and superb construction technology. The unit has provided advanced communication facilities and achieved remarkable results. It has won unanimous praise from all walks of life and quickly became one of the best telecommunications service companies in China.

Hetian Telecommunications Technology Co., Ltd. has strong technical strength. The technical elites not only pay attention to the improvement of their own technical standards, but also learn from each other's strengths. This is an important reason for the rapid development of the company. In recent years, the company has continued to expand new business. In addition to the communication business, services such as integrated wiring and mobile network optimization have been carried out.

After more than 10 years of hard work, and Telecommunications Technology Co., Ltd. has set up branches in Shenzhen, Chongqing, Chengdu, Hainan, Xinjiang, Yunnan, and Nanning, Guangxi, and has taken a gratifying step toward network-based operation.

Today's Hetian Telecommunications Technology Co., Ltd. has more than 200 employees to provide professional services to customers in market development, product sales, program design, engineering construction, after-sales service, etc., and strive to do our best for customers with collective wisdom. .

My department is the Nanning branch of the sales department, and is also the general agent of Guangxi Telecom's value-added services. The main agency business is 17909 telephone ip business and PHS business. Guangxi Telecom 17909 Business Marketing Center is a branch established by Hetian Telecom Technology Co., Ltd. in Nanning, Guangxi. It is a marketing outlet with invisible communication products as the main sales body. Guangxi Telecom and Hetian Telecommunications Technology Co., Ltd. jointly promoted, the business representative came to the door, when playing international long distance, you can directly dial 17909 + country code + city code + the other party's phone number, press the dial button to complete the call.

Second, internship time:

January 22, XX, XX, April 22

Third, the main content of the internship:

My department is the Nanning branch of the sales department, and is also the general agent of Guangxi Telecom's value-added services. The main agency business is 17909 telephone ip business and PHS business. My job is to promote and sell the telecom 17909 telephone ip business and PHS business. The specific business process is: finding potential customers, maintaining good old customers, and developing new markets. Through many publicity and introduction, we will persuade customers to accept and use our communication products or open our IP phone business.

I entered the internship of the sales department of Japan Telecom Technology Co., Ltd. on January 22, XX. The first two days of entering the company was the internship stage. The company arranged for a master to take me to work for two days. Because our salesman's work is relatively simple, so I have a basic understanding of our company, company products, business processes and methods of operation for two days of study. As a salesman of the company, of course, my job is to run around. In the first week, I followed the master and I felt very relaxed. Later I ran and felt the pressure came. Our work, from the nature of sales, can be said to be direct sales, and can complete a transaction within a few minutes. But I still clearly remember that my first transaction took me more than an hour. The master and I said that to do direct sales business, we should not rush to make a deal at the beginning. The key is to bring customers with confidence and improve their ability to work. It is normal to refuse. It is more common to see a customer.

Nanning is a good place and a major business area for us. There are a lot of units and companies, and there are of course more demanders. At the same time, this is where I like to run. Every time I come, I have a lot of gains. Our business has been in Nanning for more than two years and the overall performance is still good. At present, the company is constantly developing new markets and looking for new customers. On March 1 this year, my colleagues and I were sent to Guigang for business trips. This was my first business trip since I was working. It was a feeling of excitement and lack of confidence. After all, it is the first time to run a business in a strange place, it may be a bit unaccustomed, but thinking that there are four old colleagues together, I feel that there is nothing to worry about. The people in this part of Guigang are good at talking, not exclusive. I wonder if my colleagues say that this is a good market. I felt very lucky at that time and vowed to work hard and earn more money. We went to Guigang to develop an operation plan. We started from the influential government units and started “offensive” to various companies and office buildings. Finally, we were the major markets and school hospitals. The channels of the article were publicized, and the effect was obvious. Sure enough, the first day of the business trip ran out of performance, and in the next few days can run good results. There are also our old customers here, but we are mainly developing new customers. On March 11, the business trip ended in Guigang and returned to Nanning on the same day.

In order to develop new markets, the company recently sent people to run outside. I also like this, I always feel that I can exercise my ability to work in a new market in addition to homework. On March 30, I was sent to Liuzhou for a business trip. Liuzhou is not as good as Guigang. It takes much more time to complete a transaction here than in Guigang. However, Liuzhou is a big market. Six of us have been here for three weeks. Although the performance is average, the market potential is great. In the days when I was on a business trip in Liuzhou, I brought my apprentice for the first time. The boss said that I worked well and gave me a new person. I feel very fulfilled. After all, I got the affirmation of the leadership.

Fourth, the internship effect:

After three months of internship, I basically completed my work tasks and achieved the goal of deepening my knowledge and improving my personal ability through internships. At the same time, I learned how to communicate with customers, how to develop the market, and how to do things by doing things. I have mastered basic sales skills, customer communication and management skills. In the course of the internship work, the internship work was carried out in accordance with the relevant regulations and requirements of the internship, and a good internship effect was obtained through personal efforts.

V. Personal experience:

I have been internship for a while, and I feel that selling this industry is an esoteric and worthwhile career. I have been working for three months since I started my work. During this period, I have learned a lot and I have learned a lot. The main points are as follows:

1. Solid professional knowledge is a solid foundation for improving work standards. When learning professional knowledge at school, it may feel boring, but when I work, I will discover how important professional knowledge is. Such as the marketing of my learning. Customer relationship management, customer communication and management, and market and customer analysis methods must be known because they are used everywhere in their daily work. But if I want to improve my work efficiency and quality of work, this knowledge just knows that it is far from enough, but to be proficient.

2. During this time, I not only learned a lot of sales knowledge that I couldn't learn in books, but also made me more mature and strong. In the internship, when I encountered difficulties in my work, I didn't look for it. Excuse me, find a way. I have been thinking about solutions in the night, because I always believe that methods are always more difficult. In the specific market, I have been rejected and ridiculed numerous times, how many times have been alone in the middle of the night, how many times have been decided to roll the cover Leaving; but the next day I invested in a new job early, because I always believe that life is persistence, I can accept failure, but I refuse to give up!

3. The experience and knowledge I have learned during this period of time are mostly from the teachings of leaders and colleagues. This is a valuable asset in my life. This internship also gave me a deep understanding that it is important to maintain a good relationship with colleagues at work. To do things first, you must learn to be a human being. It is necessary to understand the truth of being a human being. How to get along with others is one of the most basic problems in the modern society. At the same time, I understand that I really understand how important self-confidence is as a salesman. For a person who is about to enter the society, there is a lot of things to learn. They are the best teachers. The so-called "threesomes, there must be my teacher", I can learn a lot of knowledge and reason from them.

4. The internship is over and I should start a new life. In the days to come, I still need to do a lot of things, such as continuing to learn professional knowledge, such as in-depth study of professional courses, such as continued attention to the industry. Whether it is a professional manager or a self-employed business in the future, the accumulation of the university period and the internship stage must be another wealth of my life!

Liang Shu