4s technical department year-end summary

At the end of the year, everyone should sort out the past and plan for the future. At this moment, I will summarize my work in the past year as follows:

First, the work of the technical department

The work is mainly responsible for the technical department's work plan, complaint handling, color chromatic aberration processing, infrastructure equipment maintenance, environmental sanitation, customer communication, scheduling study and training time, delivery of goods and daily work of the technical department.

Doing a good job in the 4s shop and repair shop and promoting the dry mill is the main work of the company's technical department in the year of xxxx. After the cooperation of all employees, the paints of Jujun and Yongao were successfully completed. In order to solve the problem of chromatic aberration found during the delivery process, our company has carried out unified technical training for each person in cooperation with the customer's board spray group. The problems found are documented one by one, and the problem is solved and the training time is arranged as quickly as possible. Field operation demonstration. Improve customer satisfaction, reduce costs, and improve work efficiency.

Actively resound the company's development direction "seriously implement the company's three development goals", 4s shop development system, dealer development system, training system, and establish the external image of service.

Second, the supervisory work

The head of the technical department is a brand new field for me, with a lot of work, including document processing, file management, file transfer, training arrangements, welcoming and car management. Faced with a lot of complicated and trivial work, self-reinforcing work awareness, paying attention to speed up the work, improve work efficiency, calmly handle all matters, and strive to be comprehensive, accurate and appropriate, to avoid omissions and mistakes. Cooperate with the leaders to further supplement and improve various rules and regulations on the basis of various rules and regulations formulated. Timely communication and implementation of the company's relevant meetings, archives, and instructions.

Daily management work. Organize and implement the company's labor, personnel, and employee's attendance control and supervision work; do a good job in staff assignment; do a good job in the technical department's need to keep and register product tools.

Third, the existing shortcomings

In the professional attitude of "working for myself", dedication and love, and creative work, but there are also some problems and deficiencies, mainly in: First, the technical department supervisor work is a new position for me, many I work hard to find work, so that I can't work hard, and work efficiency needs to be further improved. Second, some work is not too detailed, some work coordination is not in place. Third, it is necessary to provide effective decision-making data to leaders. Further improvement; Fourth: communication between the company and departments and employees needs to be strengthened

Fourth, the direction of efforts

First, strengthen learning and broaden knowledge. Work hard to learn the automotive paint industry knowledge and related legal knowledge.

Second, in line with the principle of seeking truth from facts, we should be able to report on the situation and report on the situation;

Third, pay attention to coordination and communication between the company departments, and effectively form an atmosphere of unity and teamwork.

Fourth: provide guidance to leaders

V. Suggestions

1. Timely fax the company's relevant file spirit, learning materials, rules and regulations to all departments, for the company's personnel to learn and implement, so that they can understand the company and the headquarters in a timely manner, truly in the company, the conditions are difficult and no Resentment and no regrets. Leaders collect and understand the situation at the same time when they go to work at various points to check the situation, find the employees to talk, and do the ideological work in a targeted manner.

2. Care for employees. Arranging the company's employees to conduct a unified physical examination, combined with the actual situation of the special work environment and the possibility of infectious diseases, it is recommended to organize the staff to be a "two-and-a-half", inject B liver vaccine, and cool in the summer. Grant subsidies to key employees, and continue to purchase personal accident insurance for employees, highlight key points in bonus distribution, balance fairness, and properly balance internal bonus distribution, so that employees truly feel the collective warmth and leadership care.

3. Seriously organize and carry out various activities, continuously enhance internal cohesiveness, propose rationalization proposals, quality service competitions, select company star positions, safety month activities, quality month activities, etc., and further strengthen the overall relationship of the company through various activities. The internal cohesiveness is continuously enhanced, the employees are energetic, dedication, dedication, unity, and joint contribution to the company's development.

4. In conjunction with the actual situation of the technical department, in January next year, there will be plans and steps to assign responsibility to the various color points, and at the same time attach importance to strengthening the education and training of employees. This will foster the comprehensive quality of employees and promote comprehensive development and full mobilization. The enthusiasm of personnel will play an important role, taking effective measures to earnestly grasp the education management of employees and continuously improve the combat effectiveness of the technical department.

5. Carefully organized and maintained educational activities in accordance with the requirements of the company system. Strict internal requirements, so that each stage has education mobilization, task requirements, education summary, step by step, solidly achieve the goal of Baoxian education, focus on strengthening the training and assessment of the company's activists

6. Focus on the company system, combine the actual situation of the technical department this year, be responsible for the company, be responsible for the organization, conscientiously do its own work, close the relationship with colleagues, maintain internal harmony and stability, and promote the fulfillment of various tasks. carry out.

It should be said that the work of the technical department of xxxx is fruitful and worthy of recognition. We are happy for this, and we should also clearly see the shortcomings. First, there is a problem of a weak sense of discipline among individual employees. Second, there are phenomena in which individual employees' own requirements are not strict enough, their work responsibilities are not strong enough, their initiative is not high enough, and their service awareness is not good enough. All of these require us to pay attention to our future work, work hard to overcome the shortcomings, develop our strengths and avoid weaknesses, and create greater glories.

The new year means a new starting point, new opportunities, new challenges, and "determined to make persistent efforts, and we must work hard to open a new situation in our work."