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Personal summary of toll collector training


In accordance with the unified arrangement of the group company, I participated in the second training course for charge management personnel organized by the group company. After two days of training and learning, under the guidance and guidance of Mr. Liu Kechang and some of the toll booth chiefs of the Group's operation department, I learned the latest revised company's charge management files and other aspects, broadened my horizons and made better work for the future. It laid the foundation and benefited me through training.
First, through training, I have further enhanced the understanding of the importance and urgency of learning. Training is a learning method and the most effective means to improve the quality of managers. The only way for a country, a nation, and an individual to adapt to and keep up with the development of modern society is to keep pace with the times, keep learning, and make progress. At the opening ceremony, Minister Yang of the Group Operations Department focused on the purpose and significance of the training. Through the study and discussion of the training class, I further realized the importance and urgency of learning. Recognize that enterprise management and innovation depend on learning, relying on training, and accepting new thinking and new initiatives. Through learning and training, we must continue to innovate our thinking and respond to competitive challenges with innovative thinking. Recognizing that strengthening training and learning is our need to further improve our management and management. Management quality, management efficiency, management is the eternal theme of the enterprise. Strengthening training and learning is one of the most direct means to improve the management level of enterprise managers, and it is also an urgent need to improve the management level. Only by strengthening learning can we understand and master advanced management concepts and management methods, and take the long-term shortcomings of others. Only in this way can we not meet the organizational priorities and complete the tasks assigned by the organization.
Second, through study and training, I have clearly realized that we must continuously strengthen the cultivation and training of quality and ability. First, we must continuously strengthen the awareness of the overall situation and responsibility. It is necessary to establish the company's first priority, partially obey the whole, and the small bureau obeys the principle of the overall situation. It always maintains a healthy and up-and-coming mental state, enhances the enterprising consciousness of courage to overcome difficulties, dares to take responsibility, bravely shoulders heavy burdens, and constantly pushes forward the company. Continue to develop healthily.
It is necessary to strengthen communication and coordination, and skilled work methods. To learn to communicate and coordinate, we must be good at communicating with leaders, middle-level cadres, employees, and users. We must learn to respect others and lay down our shelves. It is not conducive to unity, not to say things that are not conducive to unity, and to be a deputy. The assistants should actively carry out their work around the ideas of their duties. Always reflect on work, study and life, think of reflection as a culture, and reflect on your own problems in a timely manner through reflection.
Third, be generous and learn to be tolerant. Tolerance is an art. It is a realm. To achieve this kind of realm, we must have a heart of fraternity, a broad mind, and a must, a kind of spirit, tolerance is the premise of winning friends, tolerance is the wealth of life. Tolerance is not equal to accommodating and letting go, and tolerating others' faults is to let others better change, to learn to accommodate, tolerate, tolerate and tolerate with others, to achieve psychological compatibility.
Fourth, we must pay attention to civilized etiquette and enhance the overall quality. Civilized etiquette is the foundation of life and work. It is an important symbol of the degree of national and national civilization and economic strength. Without civilization, there is no basic moral defense. Each of us should have the qualities of civilization, be an upright person, be a gentle and gentleman who understands civilization and politeness. Civilization is the frontier of our quality. With civilization, we have the most precious spiritual wealth in the world. Only when everyone has the qualities of civilization can the overall quality of our country be improved. We must start from the self, start from every little thing, do civilized things, speak civilized words, let civilized etiquette become the mainstream of social development, and let our company become a civilized company.
Fifth, we must be honest and self-disciplined, and strengthen ideological and moral cultivation. We must conscientiously study Marxism-Leninism, Mao Zedong Thought, and the important idea of ​​"xxxx", and firmly establish a correct world outlook, outlook on life, values, and correct views of rights, status, and interests with the guidance of the scientific outlook on development. Taking the advanced model of clean government and diligence as an example, it is honest and diligent, strictly self-disciplined, and consciously accepts supervision. We will conscientiously implement the various systems and regulations of the higher authorities on honesty and self-discipline, and constantly improve our ability to resist corruption and prevent change. We will be honest and do things in a down-to-earth manner. We must use our noble moral character and personality strength to inspire people and unite people. We must always be self-respecting, introspective, self-policing, and self-motivated, and establish a good image of honesty and politics and diligence for the people among the employees.
Sixth, strengthen the work style construction, strengthen the "three consciousnesses", "three consciousnesses" refers to the sense of urgency, public servant consciousness, and thrift consciousness. The sense of urgency, the consciousness of public servants, and the sense of thrift are the unified whole of organic connection. It is manifested in a high degree of consciousness in politics. It is a lofty realm in thought, and it is a good posture in work. The sense of urgency, the consciousness of public servants, and the awareness of thrift have both clear boundaries and an organic whole. Among them, the sense of urgency is an important basis for public servant consciousness and thrift consciousness. The public servant consciousness is an important condition for worry consciousness and frugal consciousness, while the thrift consciousness is the embodiment and reflection of the consciousness of urgency and the consciousness of public servants. In conveying the speech of President Wang at the production and operation meeting of the XX Group, Minister Yang emphasized that it is necessary to further enhance the sense of urgency and always maintain the spirit of pioneering and enterprising; to further enhance the awareness of public servants, always bear in mind the purpose of serving the people wholeheartedly; Further enhance the awareness of thrift and always carry forward the spirit of hard work. Our middle-level cadres should bear in mind the "three consciousnesses", consciously adapt to the needs of the current situation, pay attention to the development of enterprises, continuously enhance their sense of mission and social responsibility, improve their ability and quality, adjust their mental state, and contribute to the development of the group company. .
In short, through this training, not only increased knowledge, broadened the scope of work, but also learned a lot of working methods, clear the future work focus and work ideas. Through this training, I will continue to strengthen the study of political theory and business skills, constantly improve my own quality, work hard, develop and innovate, and strive for practical results, and do my best to do my job well and make my due contribution to the development of the group company.

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