Summary of the logistics work of the district government agencies

The logistics work of the organs is complicated. With the rapid development of the economy in our district, the government has further expanded the logistics functions of the organs and the requirements for the logistics support of the organs are getting higher and higher. In the past two years, the bureau has insisted on “creating a learning organization” as an important starting point to learn the innovation of enlightenment thinking, to promote the transformation of style of learning, to promote the improvement of efficiency, and to make the overall work strive to achieve “scientific management, The service has been socialized and the legal system has been guaranteed. It has achieved certain results.

1. Promote the construction of learning institutions and continuously improve the overall quality of the logistics organs to create learning institutions. The bureau adopts the theories of learning, listening to reports, watching development, and discussing and understanding, and closely combines its own reality to earnestly carry out the "three catching" activities. It effectively promoted the change of the work style and ideas of the organs.
The first is to grasp the change of ideas and enhance service awareness. The traditional logistics concept believes that the organ affairs bureau manages money, management, and car management. It is the “big housekeeper” of the agency. Its main responsibility is “management”, which results in more logistics management, less work, and passive logistics. We closely follow the logistics reform and development of the organization, clarify the positioning and development direction of the logistics function of the organization, and propose that the service is the vocation of the logistics department and the foundation of the bureau; management is the foundation of success and the means to improve service capacity and level. We position our responsibilities as "services", and we aim at services and plan and carry out various tasks. We put forward "four sentences, eight words" in our work ideas: keep in mind one purpose - service, grasp a fundamental - management, clear one direction - innovation, adhere to a style - pragmatic. Put forward on the specific work objectives and tasks: First, strengthen the service, and require employees to work hard on “drilling”, “diligence”, “being attentive” and “excellent”, changing passive services to active services, and continuously improving service capabilities and levels. The satisfaction rate of our service has increased by 5 percentage points from the previous year to 85%. The second is to increase revenue while increasing services. Strengthening cost management, various expenditures decreased by 5% year-on-year; strengthening management and management, the turnover and profit of bureau-owned business units increased by more than 10%.

The second is to cultivate quality and improve the overall image. In the past two years, in accordance with the spirit of implementation of the district-based learning-type organs, we have established an annual activity plan for the construction of learning-type organs at the beginning of the year, and carried out the construction of all staff members. The forms and measures such as issuing archives, organizing studies, job training, and inspecting education have been carried out. Strengthen the study and education of employees, change the thinking and work style, and improve the political thinking and professional quality of the logistics team. All the staff of our organization bureau learned the study, discussion and education of political theories such as "Three Represents", "China's WTO Entry Report" and the 16th National Congress of the Communist Party of China on the study day, and organized "Advance with the Times and Adhere to the Advanced Nature of Party Members". The special lectures have been carried out in the fields of electrician, file management and personnel management. At the same time, in view of the characteristics of many posts and many personnel, the middle-level cadres at the same time conducted inspections in various positions in the same batch of time, checking whether the personnel were on duty, checking the work situation in the post: whether the attitude is enthusiastic, whether the service is in place, etc. Information briefing, analysis and education of existing problems. Through study and education, the overall cadres and workers have significantly improved their thinking, and they have made significant progress in politics. They have made significant changes in their work style and their discipline has been significantly enhanced.

The third is to grasp the system construction and promote standard operation. On the basis of grasping the basic construction and establishing the system, the bureau will further improve the system, standardize the procedures, do things according to the rules, act according to the work procedures, act according to the responsibilities, and do a good job of the logistics service management of the district-level organs with high quality and efficiency. . The “Employment of Savings and Revenues and Assessments” was formulated, and the targets for income-saving and income-generating were decomposed, and the tasks and responsibilities of the various departments were collected and the contents and standards of the assessments were clarified. The “Measures for the Evaluation of the Economic Responsibility System of Wujin Hotel and Xinyuan Hotel” and the “Measures for the Evaluation of Institutional Shopping Malls” were revised, and the bonuses of hotels and shopping malls were linked with quantitative economic indicators to establish a priority concept of efficiency. The revision of the “Warehouse Management Regulations” further regulates the entry and exit program and warehouse management. It also formulated the "Measures for the Administration of Telephone Fees" and the "Regulations for Supplementary Reimbursement for Outpatients". At the same time, we adhere to the implementation and implementation of the previously established system. Adhere to the "post responsibility system" to clarify the job responsibilities, to do everything, and implement the parts; adhere to the "service commitment system" to clarify the requirements of logistics management and services, improve the quality of work; adhere to the "first question responsibility system" Optimize the service environment to facilitate people's work.

Second, promote the construction of learning institutions, and constantly innovate the logistics work of the organs. The report of the 16th National Congress pointed out that "innovation is the soul of a nation's progress, an inexhaustible motive force for a country's prosperity and development, and a source of political integrity for a political party." The logistics of our organs is advancing with the times. The key to improving logistics services is innovation. Innovation is the driving force for development. In the process of creating a learning organization, the bureau constantly explores new working ideas. Focusing on the main points of work, we have actively extended from the “point innovation” of the service window such as the canteen, the greening and the VIP reception hall to the “line innovation” of the logistics service team, so as to achieve a comprehensive improvement of service quality and overall improvement of the satisfaction rate. Innovation."

We have established that the canteens of the organs cannot be "only economic accounts, not political accounts". We must do everything possible to let the cadres and workers of the government eat and eat satisfactorily, and change the thoughts and practices of "getting home" and not losing money. Under the guidance of the concept, the canteen of the institution carefully prepares the menu every week to ensure the reasonable matching of the variety of dishes and reduce the price of the dishes. The maximum price of the leeks is reduced from 3 yuan to 2.2 yuan, and the vegetables are reduced from 0.8 yuan to 0.6 yuan. At the same time, the investment in the canteen hardware facilities was increased, tablecloths and snack plates were replaced, facial tissues and toothpicks were added to the dining table, and restaurant screens were installed. In terms of greening management, we have managed nearly one-third of the greening of the administrative center to be managed by ourselves. Under our careful conservation and management, the tall fescue lawn that has been planted for 7 years has withstood the test of continuous high temperature and climate this year. Still grows green and lush, even the experts of Jurong Agricultural School are not easy to say, it is a miracle; because the lawn floor is uneven, affecting the greening effect, draw a good practice of laying yellow sand on the lawn in Shanghai and other places, laying on the lawn The thickness of about 3.5 cm, a total of 30,000 tons of yellow sand, make the lawn more flat and more beautiful; for the lack of a single color of the administrative center, we refer to the flower planting method of the Kunming Expo Park, planted around the square in front of the No. 1 building and the flag altar Flowers, for changing color palettes, to achieve better visual effects, we actively explore, from the first inexperienced monotonous color combination, to the creation of computer graphics, to form a constantly changing complex geometric shape.

In view of the stale status of the government VIP reception hall, we put the work before the leadership proposed. On the basis of visiting the decoration arrangement of the VIP reception hall of the Shanghai International Convention Center, we carefully renovated the VIP reception hall of the district government and pressed four. The standard of the star-rated hotel has transformed the VIP room toilet and the toilet on the second floor, which enhanced the image of the government and was recognized by the district leaders.

In the construction of the logistics service team, we carried out the post skill competition activities in the equipment section, and the three classes of equipment, water, electricity and heating, combined with daily work, combined with the characteristics of the posts, respectively, conducted skill operation competitions and business theory tests, and The results of the competition were linked to the employee's year-end bonus distribution, and linked to the future technical level evaluation, which produced positive results and caused great repercussions. The mental outlook of the workforce has changed significantly. First, the atmosphere of learning and researching technology is strong. Many employees obviously feel that their basic skills are not solid. The sense of crisis has arisen spontaneously; some employees have changed the negative state of “small and fearful, can mix and mix”, and actively consulted with good technical comrades to actively strengthen technical thinking and practice. Second, active participation, the skills of the service agencies are strong. At the same time, we will carry out excellent service activities, enhance employees' active service awareness, and actively change passive services into active services to improve service quality.

Third, promote the construction of learning institutions, and continuously improve the logistics service support capabilities. In accordance with the requirements of "serving for the leadership, serving the organs, serving the staff of the organs", the bureau starts with the focus and difficulty of the leaders, organs, and cadres and workers. Overcome difficulties, do more practical things, work hard to get things done, and do good things. Specifically: the district's leading dining area was opened on the second floor of the dining room of Xinyuan Hotel, which better guaranteed the noon dining of the district leaders. During the period of SARS, it took the responsibility of the administrative center to prevent SARS and ensure the completeness of the SARS. The food, tableware, restaurants and office buildings were strictly disinfected; the new fans and air filters at all levels of the building were cleaned and disinfected. The killing of the organ bus twice a day. A large-scale electronic display screen of the administrative center was installed, and management was strengthened to provide information and slogans for the various departments of the government. Coordinated and completed the blind spot project of the mobile phone signal coverage of the administrative center Unicom customers. The line of the shuttle bus of some organs was adjusted, and the problem of commuting to and from work of the staff living in Hutang area was solved. Install the building number plate and the distribution map of each unit in the eye-catching position of the external walls of each office building in the administrative center to facilitate the grassroots to go to the government. Set up a car wash in the administrative center to provide car wash services for the authorities. The fire protection facilities of the administrative center have been systematically replaced and modified, and the acceptance of the standards has been passed, which has more effectively ensured fire safety. The implementation of the county Beixin Village pipe network transformation, solve the old problems of the old water pipe network in the county, the tube damage, and the high water fee, and relieve the worries of the staff members living in the county new village.

Due to the leadership's attention and solid measures, the Bureau's activities to create learning institutions have achieved good results. This year, the bureau will take the spirit of the 16th National Congress of the Communist Party of China as the guide, focus on the economic development of the whole region and the development of social undertakings, and focus on the overall work objectives of the “one guarantee, two striving, and three implementations”. The activities of learning institutions mainly adopt and implement the following four measures:
First, pay attention to learning and improve the overall quality. 1. Grasp the study of political theory. In order to make learning not flow in form and learn to be effective, we will start with the study of the account and adopt the method of “checking, seeing and asking” to ensure that the study is truly implemented. 2. Grasping the learning of business knowledge. Each department should classify and implement written examinations and operational skill competitions according to the characteristics of departments and posts. 3. Grasp the study of rules and regulations. The office will complete the rules and regulations into a book and print it to every employee. By strengthening the study of the system, the work is more standardized and the work discipline is further strengthened.
Second, earnestly carry out the activities of "diligence, integrity, and three services." Continue to carry out the activities of "diligence, integrity, and three services", set up a work leading group, formulate a solid and effective implementation plan for activities, comprehensively implement the responsibility system for party style and clean government, build a clean and honest logistics cadre team, and better establish institutional logistics. New image.
Third, adapt to the times and effectively change concepts. On the basis of continuously strengthening the awareness of service guarantee for all employees, the bureau will focus on five concepts: 1. The concept of saving expenditure and funding. We will first implement the green maintenance fund in the administrative section. 2. The concept of paid use and implementation of fees. Charges are applied to the use of water and electricity in the collective housing of the county’s new village and the use of the electronic display of the administrative center. 3. The service work keeps up with the concept of the times. With the rapid development of the social economy and the improvement of the living standards of the staff of the organs, the expectations of the organization for logistics services are constantly increasing. The logistics services must keep up with the requirements of the times and do a good job in all services with higher standards. For example, in terms of health work, we will further improve the grades, update the canteen display of the organization, and install air conditioners and telephones for the dormitory. 4. The concept of work excellence. 5. Establish the concept of a modern enterprise management system.

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