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Hospital three good one satisfaction event planning

Carefully organized and solidly promoted the "Three Good and One Satisfaction" activities Since the "Three Good and One Satisfied" activities, our institute has been based on actual and meticulous organization, and the whole activities have been solidly promoted and achieved remarkable results.
In accordance with the notification requirements of the “Implementation Opinions on the “Three Good and One Satisfaction” Activities of the Municipal Health System”, our hospital started from a series of three aspects and actively carried out a series of practical activities to improve the quality of medical and nursing services.
The first is to strengthen publicity and guidance and create a public opinion atmosphere. Through the convening of the whole hospital mobilization conference, the various departments of the department to hand over the morning meeting, the hospital website to open activity columns, dynamic news, hanging banners, production of promotional panels and other forms of publicity activities, the scope of activities to cover all departments of the hospital departments. Second is the carrier of innovation activities to enhance the vividness of activities. Focusing on the theme of the activities of “good service, good quality, good medical ethics, and satisfactory people”, reforming the rural medical and health system, striving for excellence, quality of medical care, correcting the unhealthy trend of the industry, managing commercial bribery, and building safe hospitals And the activities of the wind and other activities to form a "multiple combination", to educate people, infect people with advanced models, and effectively solve problems in medical ethics, service attitudes and other aspects. Once again, it took a variety of forms to go deep into the department, in-depth ward investigation and research, and extensively solicit opinions. Fully understand the problems in hospital service and industry style construction, find out the current situation of construction, and deeply understand and grasp the opinions and suggestions of patients on medical services. Through convening symposiums, setting up suggestion boxes, and opening complaints and other telephones, we will actively seek public opinions and suggestions, and identify the main problems that people are inconvenient, unreliable, and dissatisfied with medical services.
Throughout the event, our hospital combined with the reconstruction of post-disaster reconstruction results, effectively improved service attitudes, improved people's medical treatment experience; optimized service procedures to facilitate people to see a doctor; and implemented open and transparent services to protect people's right to see a doctor; Communicate, build a harmonious relationship between doctors and patients, and achieve "good service." We will conscientiously implement the implementation of various medical quality and safety systems, enhance the awareness of medical quality and safety responsibility, strictly regulate the behavior of diagnosis and treatment services, promote rational treatment, rational use of drugs, and reasonable inspections; vigorously promote electronic medical records, clinical pathways, and surgical grading to promote medical quality. Scientific management; strengthen the clinical application management of medical technology and equipment, ensure medical quality and safety and patient rights, and achieve "good quality." Continue to increase medical and medical education, strengthen institutional development, improve and perfect the medical ethics system; resolutely investigate and deal with unhealthy cases in pharmaceutical purchases and sales and medical services, serious industry discipline, and achieve "medical virtues." In combination with deepening the reform of the rural medical and health system, comprehensively promoting the equalization of basic public health services, implementing the policies and measures of the party and the government to benefit the people and benefiting the people; earnestly doing patient satisfaction surveys and winning patient satisfaction; comprehensively carrying out democratic appraisal of public health, let Social satisfaction, so that "people are satisfied."

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