Management Measures for the “Difficult Staff Assistance Center”

The xx County Difficult Workers Assistance Center is the important thinking of the county trade union organization practice “xxxx, earnestly fulfilling the basic duties of safeguarding the legitimate rights and interests of employees, serving the overall situation of “reform, development, stability”, and closely linking the flesh-and-blood relationship between the trade union organization and the employees. The staff and workers do practical things and do good deeds, give full play to the advantages of the trade unions, join hands with the hard-working workers, and work with the community to directly solve the outstanding social assistance service organizations that exist in the employees, and work under the direct leadership of the county federation.
First, the purpose of the service is to conscientiously implement the party's and the state's policies and policies, in accordance with the "Labor Law" and the "Trade Union Law" and other relevant laws and regulations, in order to help them solve practical difficulties, safeguard the legitimate rights and interests of workers, promote re-employment, and promote social stability, Further promote the regularization, institutionalization and legalization of warming projects.
Second, the main responsibilities to carry out employment counseling and job introduction, skills training services, to provide assistance for laid-off workers and unemployed people to re-employment; provide legal advice and legal assistance for workers and workers who have suffered legal rights and interests; receive and handle letters and visits from employees Providing life assistance for the destitute workers.
Third, the scope of assistance
1. Enterprises with difficulties in production and management and those in bankrupt enterprises whose basic life is not guaranteed are enterprises with difficulties in production and management. A bankrupt enterprise is an enterprise that has been declared bankrupt by a court through a statutory procedure. Among these enterprises, the basic living expenses of employees cannot be paid according to regulations, resulting in the per capita living expenses of most employees' families being lower than the minimum living standard for local urban residents.
2. Laid-off workers of laid-off and unemployed workers who are difficult to re-employment refer to the formal employees of state-owned enterprises who have participated in the work before the implementation of the labor contract system, and the contract-based employees who have participated in the work after the implementation of the labor contract system and have not completed the contract period. Laid off due to business difficulties and other reasons, but has not yet terminated labor relations with enterprises, and did not find other staff in the society. Unemployed workers refer to employees who are in the legal working age and have the ability to work, terminate their labor relations with the original unit, are in a state of non-professional status, and have employment requirements. Among the unemployed workers of laid-off workers, due to their older age, poor physical condition, lower skills, very difficult re-employment, and lack of stable labor income, the workers who are generally difficult to produce in the family.
3. Labor safety and health, unsafe workers, labor safety and health protection means that the enterprise does not comply with the national laws and regulations on labor safety and health, and the industrial hygiene indicators such as industrial dust, toxic and hazardous substances and noise seriously exceed the national standards. Long-term employees.
4. The serious violation of the personal rights of employees whose personal rights and democratic rights have been seriously violated means that some enterprises violate the relevant provisions of national laws and regulations, arbitrarily extend working hours, increase labor intensity, and directly affect the physical and mental health of employees; Corporal punishment of workers, even collective search, seriously infringed on the personal dignity of employees; restrictions on employee organizations and unions, seizure of identity cards, collection of mortgages, no free movement of employees, serious violation of the personal freedom of employees. Serious violations of democratic rights refer to the failure of some enterprises and units to convene regular employee congresses in accordance with regulations, not to sign collective contracts and negotiate on equal terms, and the workers’ democratic deliberation power, democratic proposing power, democratic decision-making power and democratic appraisal power are not implemented. , leading to a lack of democratic channels, xx continues to occur.
V. Assistance methods Employment introduction, skills training
1. Carry out employment counseling, job introduction, and skills training, and provide services for the employment and pre-job training of various agencies and enterprises and institutions, and provide services for job seekers.
2. If the employer entrusts recruitment personnel and pre-job training, it shall fill out the Registration Form for Employment Units, and provide a copy of the industrial and commercial business license and the ID card of the legal representative, as well as the power of attorney and other relevant information.
3. If the job seeker requires job introduction and skill training, he/she must fill out the “Job Registration Form” and “Training Registration Form”, and provide a copy of his ID card, academic certificate, title certificate and other relevant documents, as well as a recent one-inch photo. .

4. The agency fee is strictly charged according to the standard approved by the Municipal Price Department “Charging License”.
5. For job seekers holding the "Model Workers" certificate, provide job introduction services and training free of charge; for job seekers holding "Laid-off Certificate" and "Unemployment Certificate", provide employment introduction services free of charge, and training fees will be preferential.
6. Conduct labor market surveys, understand and receive information on credit workers, and broaden the channels for re-employment.
Letter of visit reception
1. Carefully handle the letter, warmly welcome the visit, and patiently listen to the opinions and requirements of the employees. Register the handling of the letters and visits of the employees, so that the records are clear and the situation is filed.
2. Responsible for handling letters and visits, be responsible for answering the law according to relevant policies, paying attention to doing ideological work, stabilizing emotions, and resolving conflicts.
3. Follow the principle of “level responsibility, centralized management”. The petitions handled by the higher authorities shall be submitted in a timely manner, and the correspondence and petitions handled by other departments and units shall be transferred in time. The situation of major petitions should be reported to the responsible chairman in time for timely and secure handling.
4. The complaints, accusations and reports of employees are strictly confidential.
5. Establish contact, notification and feedback systems with relevant departments and units to ensure that letters and visits have answers.
Legal aid
1. Aid matters 1 Labor dispute cases in which workers' labor rights and interests are illegally infringed.
2 Cases in which the head of the trade union and its staff members have been infringed upon their legitimate rights and interests.
2. The aid object protests to the difficult workers, labor models and trade union cadres whose legal rights have been violated in the labor dispute cases accepted by the county court or the county labor dispute arbitration conference.
3. Assistance method 1 provides relevant labor law, regulations and policy advisory services.
2 generations of legal documents.
3 Acting as a non-litigation case; acting as an agent for labor dispute arbitration and litigation cases.
4. The Applicant 1 applicant fills in the Legal Aid Application;
2 The applicant provides relevant documents and materials, including identification documents, unit trade unions or superior labor union materials;
3 Responsible for reviewing the authenticity of the application materials and conducting legal aid for those who meet the conditions for assistance.
Life assistance
1. The scope of assistance and the per capita income of the enterprises and institutions in the county are lower than the minimum living standard for local urban residents and the workers with special difficulties, and the labor models required by the municipal level and above are eligible for life assistance. Rescue.
2. Any employee who meets the difficulties of one of the following conditions shall, with the certificate of the union of his unit, give a one-time life assistance as appropriate.
1 Workers and their families suffered unforeseen disasters, which made life difficult.
2 suffering from serious illness, serious illness and not entering the scope of basic medical insurance.
3 Children fall out of school due to difficulties in life.
4 Double employees are laid off at the same time, their children are underage; single-parent families have difficulties in their lives.
3. Coordinating relevant parties to handle the “low-income” procedures in order to meet the needs of the local urban residents who have not yet participated in the insurance.
6. Source of funds
1. Social donations. Under the premise of extensive mobilization and perseverance, we will mobilize cadres with good economic returns, cadres with fixed income in urban areas, employees and people from all walks of life to offer love to the hard-working workers. It is planned to organize a concentrated donation activity every year to raise certain funds.
2. Government funding. The county government has a certain annual budget.

"Difficult Employees' Assistance" is used for assistance to employees in need.
3. The union raises itself. The County Federation of Trade Unions raises a small amount of funds from the labor union funds of this level every year.
7. Funds for management and rescue funds shall be stored in special accounts and managed by special personnel. Develop strict use and management methods, earmarked for special purposes, and accept annual audit supervision. Every year, the media is announced to the public through the media, and consciously accept the supervision of the workers and the public. The granting of relief funds adheres to the principles of fairness, justice and openness. The determination of the object of assistance is carried out once a year.
Eight, organizational leadership
Xx "Difficult Employee Relief Center" set up a leading group, led by the county party committee, county government and county general union leaders Ren Zheng, deputy head of the county labor and social security bureau, economic and trade bureau, civil affairs bureau, education bureau, health bureau, industry and commerce bureau, local tax and The responsible persons of the State Administration of Taxation and the xx tobacco factory are members. The “Difficult Employee Relief Center” of xx County has one director and two staff members.