Various management systems of the company

x salt industry company management system

Customer reception system

First, adhere to the "all for the sake of customers, all for customer service," the purpose of striving for first-class service.
Second, the reception of customers should be warm, courteous, and use civilized language.
Third, we must adhere to and implement the "first question responsibility system" and "one-time notification" system.
Fourth, patiently listen to the situation and problems reflected by the customer, carefully explain, it is strictly prohibited to have a dispute with the customer.
Fifth, answering customer questions should be concise and meticulous, conscientious and responsible, deal with problems without circle, do not put on the shelf, do things fast, and have high efficiency.
6. If you cannot answer or solve the problem on the spot, the items to be requested, reported, and researched should explain the situation to the client and promise to handle the time.
7. If you are unable to handle the matter according to the regulations, you should patiently explain the policy and explain the reasons why you cannot handle it.
Eight, the establishment of the manager reception day system: 10th, 25th of each month for the manager reception day, the company team members take turns on duty to solve major problems such as market management, public visits and so on.

Out of stock, please sell fake system

In order to further standardize the daily work management order of the organs, strengthen the work discipline, and strictly enforce the falsification of the cadres and workers, the system is specially formulated.
1. The mid-level deputy business travel shall be approved by the in charge of the deputy director. The middle-level deputy and the team members shall be approved by the director. The travel time and place shall be notified to the office before the trip.
2. In principle, the deputy and deputy leaders of the same department may not travel to other places at the same time, so as not to affect the work; if they need to go out for a long time, they should, after the approval of the director or the deputy director, entrust their own responsible work to other staff in the office. Handling, there must be no work disconnection.
Third, the general staff member's leave for one day is signed by the person in charge of the department, the middle-level cadre is on leave for one day, the employee is approved by the responsible director for more than two days, the middle-level cadre is on leave for two days, and the employee is approved by the director for more than one week.
4. The employee's leave should be written in writing and sent to the relevant leaders for examination and registration.
5. After the false payment, the leaver should immediately report to the approval leader and go to the office to sell the fake. Otherwise, it will be handled as completed.
6. All kinds of celebrations, conferences and other activities that are invited by all levels and departments to participate in the activities, and after the approval of the leaders of the bureaus, the bureaus of the bureaus shall make overall arrangements, and the rooms shall not participate in the name of the units without authorization.

Salt Bureau staff professional ethics

First, love the motherland, love the party, love socialism, and adhere to the four basic principles.
Second, obey the law and obey the organization. Obey the command, prohibit the line, strictly abide by discipline and various rules and regulations.
Third, honest and honest, and strict self-discipline. Loyal to the party, do not abuse power, damage public wealth, corruption and accept bribes.
4. Management according to law and fair and decent. Strictly implement the laws of the country and various salt industry regulations, act impartially, and be administrative according to law.
5. Loyalty, solidarity and cooperation. Support each other, cooperate with each other, and fulfill their duties.
Sixth, scientific management, serving the people. Adhere to seeking truth from facts, strengthen investigation and research, talk less and talk more practically.
7. Maintaining public security and courage. Do not fight, do not gamble, do not drink alcohol, do not read yellow books, audio and video products.
Eight, hard work, diligence and saving. Work hard, live a simple life, and develop a diligent and frugal style.
Nine, study science, drill business, improve their own quality. Be proficient in business and work hard.
X. Carry forward achievements, be modest and cautious, be brave in carrying out criticism and self-criticism, and correct mistakes.
XI. Obey the rules and discipline, and maintain social morality. Civilized courtesy, strict discipline, and dignified instrument.
Twelve, respect the old and love the young, the neighborhood and the hustle and bustle. Great things talk about principles, small things talk about style.

Security system

1. The internal security work of the organization must implement the principle of “strict management and prevention as the mainstay”. According to the principle of “who is in charge and who is responsible”, it implements unified management, is responsible for division of labor, and resolutely implements the combination of civil air defense and technical defense. Comprehensive management measures.
Second, earnestly strengthen the security and security work of the archives room, the finance room, the computer room, and the warehouse. Always check whether the anti-theft facilities such as doors and windows and safes are in good condition, whether the fire-fighting equipment is fully available, and whether the circuit and waterway are safe to use. If hidden dangers are discovered, they should report to the office in time and take measures to eliminate them.
Third, the staff of the gatekeepers shall implement a 24-hour duty system to strengthen night inspections. Those who apply for official duties, negotiate official duties, and visit relatives and friends should carefully inquire and do a good job of registration.
4. During the holidays, the office shall arrange personnel to take turns on duty, and the duty personnel shall stick to their posts, carefully record the duty, and report the special circumstances that may occur or appear to the relevant leaders in a timely manner.
5. The guards must strictly control the vehicles entering the hospital. They must refuse to enter the hospital for vehicles carrying large items of inflammable and explosive dangerous goods. They should carefully check the vehicles carrying large items. The guards will be held accountable for their loss or unsafe accidents caused by negligence.
6. If the relatives of the employees come to the office to visit relatives, and the nannies and renters who are employed by the employees must stay for more than one month, they must go to the office to register and go through the relevant formalities. Organs and workers should educate their families, relatives and friends to abide by the public security system and maintain the order of the public security.

Health management system

1. The sanitation of the bureau's hospitals shall be managed in a unified manner, and the districts shall be responsible for the methods, and the sanitation district shall be uniformly divided by the office to determine the responsible persons.
2. The staff in the office building of the office will go to work ten minutes in advance every morning, clean the sanitation area and office in charge, and keep it clean and hygienic throughout the day.
Third, the employee's residential building is sanitation, cleaned by the East household in a single month, cleaned by the Western household in two months, and the second floor. Residents are not allowed to place slippers, bagged garbage and other debris in the corridor.
4. Public places in the hospital are not allowed to spit, throw litter or litter of peels, paper scraps, etc., and are not allowed to graffiti on the wall.
Fifth, the hospital usually arranges personnel to clean the office, and does daily cleaning work, regularly organizes hygienic cleaning, so that there is no dead corner in the hospital. Do a good job in front of the three packs and the creation of "civilized health units."
6. The office shall conduct regular inspections of all health districts, notify the inspection results in a timely manner, and punish those responsible for violations in accordance with relevant regulations. The inspection results will serve as the basis for the evaluation of the “advanced office”.

Clean government construction system

In accordance with the "Several Guidelines for the Integrity and Self-discipline of the Leading Cadres of the Communist Party of China", combined with the series of regulations made by the Party Central Committee and the Central Disciplinary Committee on the construction of the party's work style and clean government, the provisions are formulated in light of the actual conditions of the unit.
1. All party members and cadres, especially leading cadres, must conscientiously study and practice the important thinking of "xxxx" and abide by the relevant provisions of the Central Commission for Discipline Inspection on the clean and honest administration of party and government cadres. The party committee and the main leaders of the administration must put the construction of a clean government on the important agenda, conduct regular research, and always conduct honest and honest public service for party members and cadres, and abide by law-abiding education.
2. Party and government management personnel at all levels shall not collect illegal remuneration such as rebates, commissions, red envelopes, royalties, and benefits in economic and business contacts, and may not use their powers and duties to collect consulting fees from units with direct business relationships. , bonuses and other money.
3. For gifts and gifts received during the business exchange, regardless of the value, they should be handed in within 10 days.
4. In official business activities, all relevant units must strictly control the reception and dining standards, and must not accept banquets that may affect the fair execution of official duties.
5. All units are strictly forbidden to set up a small vault privately, and the Dagong is a small public; it is strictly forbidden to keep private funds privately.

. All kinds of funds must go through the finance department, otherwise it will be regarded as a violation of discipline and the relevant leadership responsibility will be investigated.
Sixth, the implementation of the responsibility system for building a clean government, the members of the team and the various departments and units must sign the "Responsibility Letter for Building a Clean Government" with the party committee every year.

Salt franchise code of conduct

Compliance with the law, adherence to principles, seeking truth from facts, respecting the profession, obeying the leadership, obeying the command, self-respect, self-love, integrity, self-discipline,

Dressed neatly, behave in a civilized and warm manner, have questions and answers, respect the old and love the young, be willing to help others, do things well, do not seek personal gain, do their duty, and take care of the overall situation.

Salt product storage and storage system

1. Salt should be stored separately from industrial salt and non-iodized salt. Different categories of similar products should be stored in different sections.
2. Frequent salt products in and out of the warehouse are placed in convenient warehouse locations to meet the requirements of first-in, first-out.
3. Set the salt product labeling card for each pile of strontium salt products, mark the product name, specification and quantity. The salt-free products should be stored separately and marked with the hanging card.
4. Inventory salt products should be counted regularly or irregularly, so that the accounts are consistent and the accounts are consistent.
5. The salt product warehouse should be kept dry and hygienic, and no toxic and harmful substances should be mixed.
6, noisy personnel are not allowed to enter the salt product warehouse.

Quality management system

1. After purchasing the quality management salt product, the quality inspection is carried out, and the test result is filled in the salt product labeling card.
Salt transport vehicles should be clean and non-polluting, and salt products should not be mixed or co-loaded with other materials.
The handling and loading and unloading personnel should have no history of infectious diseases and should not be unloading.
Second, the storage quality management library salt products should be classified, distributed, and partitioned.
The warehouse is fully equipped with good fire, moisture and pollution prevention functions, and the indoor ventilation is good.
Regular inspection of the quality of the stock salt product.
Keep the warehouse environment clean and free of debris.
Third, sales quality management Sales of salt products should be clean and tidy, no damage, no pollution.
The quality of salt products should meet the standard requirements, and the salt-free products should not be sold as salt.
Marketing personnel must be skilled, enthusiastic, and provide first-class services to users.
The sales of salt products should be accurate, and the small package salt has a clear production date.
Fourth, quality information feedback and accident handling Establish a quality information feedback system to register the quality information of market feedback.
For the quality information of the feedback, it is necessary to conduct self-inspection and investigation carefully, and report it in time after verification.
For the quality problems that arise, it is necessary to solve the problem in a timely manner and safeguard the interests of consumers.
For those responsible for quality problems, it is necessary to distinguish the responsibilities and conduct investigations.

Salt franchise service commitment management system

First, strictly purchase salt products according to the prescribed channels, and do not supply inferior quality and deteriorated salt to the market.
Second, strictly in accordance with the requirements of the provincial and municipal bureaus to put salt into the market to ensure the salt industry market standards.
Third, strictly in accordance with the provisions of the region for sales, not in any form to sell salt products outside the sales area.
Fourth, strictly implement the national salt price policy, do not raise the salt price in disguise for any reason and form, and harm the interests of consumers.
5. Resolutely implement the salt plan issued by the superiors, maintain a reasonable salt inventory, and ensure market supply.
6. Reasonably set up a salt retail outlet within the county. If the “salt retail license” should be issued, it shall be completed within 15 days after the applicant submits the application, and no fee will be charged.
7. To implement the salt delivery service for the sales outlets that have obtained the “Salt Retail License”. Under normal circumstances, the delivery of the salt request within 24 hours after the site is requested.
8. Establish a monitoring mechanism for salt franchise service commitments, and hire relevant departments and members of the public to serve as social supervisors.
Commitment service hotline: 6331644
Report a complaint phone number: 6327766

Employee education and training program

1. All employees of the company should consciously study policy theory, scientific culture, legal and regulatory knowledge and related business knowledge to improve the level of franchise work.
Second, the company should hold regular training courses for employees, no less than 3 times a year. Employees must undergo training and study. Only after passing the examination can they be certified to work; if they fail to pass the examination twice, they will be transferred from the franchise position.
Third, the company's leaders should promptly propose new learning plans and determine the learning content according to the needs of the situation.
4. Training and learning organized by the higher authorities or local government departments, and the manager's office will decide the training candidates. After the end of the study, participants must write a study summary and conduct a special report.
5. The content of the study should mainly cover the relevant laws, regulations and rules of the salt industry management, salt law enforcement and salt franchise, and the normative archives of the people's governments at all levels, and carry out related business knowledge learning in combination with their own work.

Laboratory technician code of conduct

First, the style is rigorous, seeking truth from facts.
Second, the business is proficient and the operation is standardized.
Third, love and dedication, dedication.
Fourth, strict inspection, no slanders.
5. Do your duty and do not seek personal gain.
Sixth, strict detection, complete records.
7. The equipment is in good condition and the environment is clean and tidy.
Eight, keep in mind the purpose, service franchise.

Laboratory management regulations

1. Complete the physical and chemical indicators of salt and the detection of iodine content according to the regulations, and issue an inspection report.
2. Responsible for the safe use and storage of laboratory equipment and instruments, medicines and pharmaceuticals.
Third, the purchase, use and scrapping of valuable instruments and pharmaceuticals should be recorded.
4. Each individual and full-scale laboratory test shall fill in the test record sheet and keep it intact and bound into a book.
5. Keep the laboratory clean and tidy and the environment is good.
Sixth, the operation of the countertop equipment and instruments is reasonable, and the waste and waste liquid are handled properly.

File management system

First, the document filing
1. All kinds of materials with preservation value shall be collected and kept by designated personnel in each room, and shall be submitted to the archives for unified arrangement and filing before the end of the next month.
2. Document archiving: According to the combination of the usual archiving and the year-end archiving, the archival materials that can be archived should be archived in time. The archival materials that can not be archived should also be included in the archive box. The file staff is handed over and managed centrally, and no one can take it for themselves.
4. After the official document is completed, the official document should be finalized and the original should be filed in time.
Second, file storage
1. Set up an archive room and corresponding cabinet that can store ten years of files. It is strictly forbidden to store it in the room.
2. All kinds of documents and documents should be centralized and kept in a centralized manner, so that the system is arranged and stored in an orderly manner.

It is neat and tidy and easy to find.
3, indoor fire, cooling, dehumidification facilities, do a good job of "eight defenses", to achieve "five no" to ensure the file is safe and complete.
Third, the use of archives
1. The file manager should be familiar with the contents and components of the organization's files, compile the necessary search tools and reference materials, and actively provide and utilize them to make them look fast, accurate and convenient.
2. The external unit should hold the unit introduction letter and check it with the approval of the director.
3. Personnel who consult the archives must take care of the files, and may not circle, scribe, fold or deface the archive materials, and may not unwind, exchange or extract materials.
4. The archives office should use the archives and borrow the registration book. The file management personnel should collect the use of the archives in a timely manner, summarize the work experience, continuously improve the work, and strive to serve the relevant work.

Note: Salts for fisheries and livestock farming are managed according to salt.