Cafe rules and regulations

Cafe employees must be self-respecting, self-love, dedication, patient and patient, and their personal behavior directly affects the reputation of the coffee shop. Therefore, in order to strengthen the usual management and improve the quality of service, the following rules and regulations are formulated:

1. The appearance should be modified. Keep your hair neat and bright, fixed and not scattered, without dandruff. Male employees are not allowed to keep long hair, perm, big horns, small beards, female employees do not leave shawl hair, light makeup, not heavy makeup.

2. The instrument should be neat. Uniform uniforms with work cards.

3. When you are on the job, you must be full of spirit, dignified and generous, with a smile, talkative and elegant, not humble, sitting, standing and correct posture, meet the guests to nod and say hello, take the initiative to give way, not to bring emotional posts.

4. Pay attention to courtesy and courtesy, smile service when serving customers.

5. Employees should keep the coffee shop quiet at work, not loud, swearing, singing songs or running in the field.

6. Don't talk too close to the guests when serving.

7. Except for the designated place, smoking is prohibited in the work area, and snacks, makeup, books and magazines are not allowed to work during work hours.

8. You can't leave the post or work without any reason, and you can't chat with the bar or chef to affect their normal work.

9. Do not steal food or drink prepared for the guests. It is strictly forbidden to use the goods or use all the services provided by the store.

10. During the working hours, you are not allowed to visit the guests privately or provide preferential conditions for cafes and relatives for relatives and friends.

11. You must not pick up or make a private call during working hours. You may not stagnate or hang out in the coffee shop business area after work or half an hour before going to work.

12. Private items may not be brought into the business area.

13. Do not yawn, drink water, pick teeth, lick your ears, scratch your head, etc. in the face of your guests.

14. You must be late for no reason, leave early, and you must apply 1 day in advance.

15. During work, keep a wait-and-see attitude, keep your body upright, do not rely on furniture and walls to stand, do not put your hands in your pockets, do not cross your hands with your hands, and you can't gather chats until you are disregarded.

16. Colleagues should cooperate with each other sincerely, and must not squash each other, shirk their responsibilities, provide false information, and confuse right and wrong.

17. Maintain the company's interests, keep confidential, and do not interact with the guests in the store, and respect the customs and religious beliefs of the guests.

18. It is necessary to take care of the management of the company with the attitude of the owner, to protect all the property of the coffee shop, to oppose extravagance and waste, to maintain environmental sanitation, and not to throw useful public goods into the trash can.

19. Obey the law, enforce the regulations, obey the distribution, obey the transfer, complete the work tasks on time, and do not delay, refuse or terminate the work without undue reason.

20. Operate according to the mode, implement according to the program, operate according to the specifications, and implement according to the standard.

21. Employees who have been approved for uniform training must continue to work for 3 months. Otherwise, the deposit will be withdrawn when leaving the company. The employee must submit the application 30 days in advance.

The above rules and regulations must be strictly observed. 2 points will be deducted once for violations, and 5 yuan per minute will be dismissed more than 3 times.