Post Office Economic Responsibility Assessment Method
In order to strengthen the management of postal enterprises, improve the quality of communication and service, improve the economic efficiency of enterprises, and ensure the smooth completion of all tasks of the secret resource network enterprises, these measures are formulated.
Article 1 The annual assessment target, communication quality, service quality, and business management are the main assessment contents, and the percentage system is assessed.
Article 2 The annual economic responsibility system implements two levels of assessment, namely, bureau-level assessment and two types of branch teams. The team branch will assess the cadres and workers of the department.
Article 3 The economic responsibility assessment shall be implemented in a percentage system. The bureau-level assessment shall be assessed by the lead units on a monthly basis. Before the 8th of each month, the comprehensive office shall be submitted to the general manager for approval and then sent to the labor management tabulation, and the project finance department shall issue the monthly bonus. The assessment of the team and the branch shall be assessed by the units in accordance with the self-developed assessment methods on a monthly basis.
Article 4 The bureau-level economic responsibility system shall be responsible for the assessment by the respective lead units.
1. The Planning and Finance Department is responsible for assessing the business income, business expenses, business development, and communication quality indicators of relevant units.
2. The comprehensive office is responsible for the assessment of the objectives, economic responsibility system implementation, family planning, legal education, economic contract, information feedback, civilized unit construction, party style, behavior, corporate culture construction and publicity, ideological and political work, and safe production. Employees obey the rules, staff education and training, assessment of material consumption, environmental sanitation, public facilities management, coal, water, electricity, etc.
3. The Operation and Service Department is responsible for assessing communication production management, communication quality, service quality, user satisfaction rate, equipment maintenance, and safety production.
4. The security unit is responsible for security, internal security, and four security.
Article 5 A unit with one of the following circumstances shall deduct the responsible person's 6-month bonus, the responsible person shall deduct the 2-month bonus, and the competent department shall lead the one-month bonus.
1. Serious deaths and major accidents;
2. Serious criminal cases, fires, and explosions occur;
3. Planned childbearing does not reach “three noes”;
4, the machine appears to be lost, lost, backlog, delay error;
5. Major quality errors or communication accidents occur;
6. Corruption and misappropriation of business funds.
Article 6 The bonuses deducted from the bureau-level assessment shall be deducted by the Ministry of Planning and Finance, and the bonuses deducted by the team and branch shall be kept by the team and the branch.
Article 7 Assessment Standards 1. The quality indicators of the project shall be assessed by the Ministry of Planning and Finance.
1. The monthly production bonus is linked to the income plan issued by the same bureau. If there are income stocks, teams, and branches, according to the income of the bureau, the monthly plan must be completed before the monthly production bonus can be obtained. Otherwise, Deducted according to the proportion of unfinished plans. At the same time, the same task is also linked to the personal task. If the task is not completed, the assessment will be based on the assessment method of the professional business development award.
2. Units with no income, such as the comprehensive office, the security unit, the accounting department, and the postal service class, take the overall assessment of the current monthly income, and take the average.
3. If the annual revenue plans issued by the bureaus and teams at the end of the year are completed, the bonuses that have been deducted for the unfinished monthly plan may be reissued. If the annual income task is not completed, the reimbursement will not be made.
4. There is a data quality error of 1 point per pen;
5, did not complete the communication quality indicator program for each deduction of 10 points;
6. Find 5 points for each item of deduction, false report, forgery, and late report communication quality indicators;
Second, the policy objectives and enterprise management are assessed by the comprehensive office
1. The target of the policy is not decomposed, and there are missing items and 1 point for each break;
2. The monthly policy objectives are not completed on time, and each item is deducted by 5 points;
3, 5 points for the assessment of the economic responsibility system;
4. The implementation of the economic responsibility system is not serious, and the bonus is deducted by 5 points;
5, monthly, half-year, annual work plan, summary materials, 1 point for each missed report;
Third, safety production, compliance with discipline, employee education and training are assessed by labor and management
1. The operator does not hold the post and finds that he deducts 2 points at a time;
2. There is no safety measure at the job site, and one point is deducted once for prevention.
3, flammable and explosive products are improperly deducted 1 point;
4. The production personnel do not perform the operation procedure and deduct 1 point;
5, deduct 1 deduction from duty on duty;
6, on the duty drinking, found a deduction of 5 points;
7. Deduct 0.5 points for the private work on duty;
8, deferred once and early deduction of 0.5 points;
9. The safety organization is not perfect and deducted 1 point;
10. There is no attendance book, and the record is not fully deducted by 1 point;
11. Deduct 2 points for violation of rules and regulations.
Fourth, material consumption, public facilities, environmental sanitation, coal and water power management comprehensive office
1. The doors and windows of the office are not clean, the ground has shredded paper, cigarette butts, etc.
2. There is no registration account, no account card, and no special person management deduction of 1.5 points for public facilities;
3, the office has a long light once deducted 1 point;
4, material supplies without a card or account does not meet the deduction of 2 points;
5, the warehouse materials are not neatly placed, can not reach the "five no" deduction of 2 points;
6, private power supply, private electrical equipment deducted 5 points at a time, resulting in the consequences of self-responsibility;
7. Artificially causing damage to public facilities and facilities, deducting 2 points and paying compensation according to the price;
8, found that long-distance water deducted 2 points at a time;
9. The sharing area will not be cleaned for 5 points, and the cleaning will not be fully deducted by 2 points.
5. The construction of spiritual civilization, party style, style, corporate culture, propaganda, ideological and political work, etc.
1. Inquiring about 1 point for each person who fails to answer the relevant service knowledge, professional ethics, and the creation of civilized units;
2. The service work was deducted by the news unit for 5 points;
3. The relevant departments at the higher level deducted 3 points for criticism of civilized unit creation, party style, and work style.
Sixth, the security guard is responsible for the assessment by the security unit
1. Deduct 10 points for political cases;
2. Deduction of 5 points for employee crimes and illegal cases;
3. Deduct 5 points for the occurrence of public security cases;
4. 5 points for the stolen case in the department;
5, the four defense work does not implement the deduction of 3 points.
7. Basic work, communication quality, and communication services shall be assessed by the Operation and Service Department (1) Basic work:
1. All kinds of statistical reports are reported before the 30th of each month. The work summary and business activity analysis will be reported before the 10th of next month, and the report will not be awarded 1 point according to the time limit;
2, the economic responsibility system is not perfect, no assessment criteria deduct 5 points, the implementation does not seriously deduct 3 points;
3. If the economic activity analysis meeting is not held on time, the communication quality analysis will deduct 2 points at a time;
4, all kinds of management forms are complete, not complete a deduction of 3 points, the record is not serious one deduction of 1 point, after the record does not deal with a deduction of 2 points;
5, twenty-eight monitoring posts are operating normally, no deduction of 5 points, the record is not carefully deducted 2 points;
6. Execute the superior file, notice, regulations, postal dispatch notice, comprehensive operation plan, modify the information in time according to the notice, do not execute the deduction of 2 points, do not seriously deduct 1 point, the superior inspection found that the problem is not timely rectified and deducted 3 points.
(2) Communication quality:
1. Backlog and delay mails are deducted 2 points per bag, 1 point for each piece of mail, and 0.5 points for each item.
2, lost, damaged mail 5 points per bag, 2 points for each piece of mail, 1 point for each ordinary mail;
3, the newspaper lost a magazine deduction of 2 points, a newspaper deduction 1 point;
4. The newspapers and periodicals are delayed by 1 point for a magazine and 0.5 points for a newspaper.
6. Seriously implement the rules and regulations, do not implement 2 points for each item, and do not deduct 1 point for the implementation.
(4) Communication production management:
1. Each work type strictly implements the operation standard of this post, and does not execute the deduction of 2 points, and the implementation does not deduct 1 point seriously;
2, the various tariffs are accurate, missed a deduction of 2 points, and received a deduction of 1 point;
3, the account clearing the month, the account is consistent, not deducted 3 points, the account is not deducted 2 points;
4. Errors discovered after the supervision, inspection, and file inspection, the general error is deducted by 1 point, and the main error is deducted by 3 points;
5, the implementation of the ticket, blank voucher, blank receipt management regulations, do not implement a deduction of 2 points, the implementation does not seriously deduct 1 point;
6. The files are neatly arranged, paid on time, the management list is complete, the inspection is timely, the files are not neatly deducted by 1 point, 2 points are not paid on time, and the inspection is not deducted 5 points in time;
7. The procedures for the receipt and exit of the stamps are not included in the warehouse. There is no two points for the signature of the two persons, 2 points for the unsold sale, 3 points for the debit or white, and 1 point for the deduction.
8. Delivered according to the prescribed route and time limit, and does not implement a deduction of 2 points;
9. Execute the rules of the postal service, do not execute the deduction of 2 points, but the postal procedures are not completed but the location is obvious and the logo is conspicuous. The e-mail newspapers and periodicals must be delivered, and the deduction of 2 points per household;
10. Strengthen the management of funds and ticket products, implement various fund management systems, do not perform a deduction of 3 points, pay the co-payments according to the regulations, make up the refund, and fail to meet the requirements of one deduction of 2 points;
(5) Civilized production
1. Leave the post without authorization or do anything unrelated to work. Deduct one point from the post and deduct one point from the post.
2, obey the business hours, on time, on time, do not follow the deduction of 2 points, not on time, one person deducted 1 point, less than 4 points;
3, the user has reason to declare a deduction of 5 points;
4, serious violation of discipline, one person deducted 10 points;
5, wearing a logo suit, wearing a work number plate, without the logo service one person deducted 1 point, not wearing a work number card one person deducted 1 point;
6, do not use the service language one person deducted 1 point, there are birth, cold, hard, top phenomenon deduction 5 points;
7. The clock and calendar are accurate, the business logo is complete and accurate, and one unqualified deduction is 1 point;
8. The store and the warehouse are not allowed to stack personal belongings, and the offenders deduct 2 points;
9. Closed operation, non-workers enter the work site and deduct 1 point for one person;
10, working hours are not serious, whining, talking strange words are not united, one person deducted 2 points;
11. The production site is strictly forbidden to smoke, and it is found that one person deducts 5 points;
12, not allowed to go to work after drinking, found that one person deducted 5 points;
13. Seriously treat the user's inquiry, do not accept the inquiry deduction 3 points, do not seriously deduct 1 point.
8. Communication management, production process management is assessed by the operation service department
1. The equipment integrity rate is less than 95% and deducted 2 points;
2. The operating standard implementation rate is less than 95% deducted 2 points;
3. If you do not hold the quality and safety analysis on time, you will deduct 1 point at a time;
4. A 10-point deduction for a communication case;
5, the inspection record is not perfect, do not seriously deduct 1 point;
6, the production site found that smoking once deducted 5 points;
7. Deduct 2 points for one time without careful implementation of the comprehensive operation time;
8. The implementation rate of the rules and regulations is less than 95% deducted 2 points;
9. The employee's compliance rate is less than 95% and deducted 2 points;
10. All kinds of statements and work summary are not reported on the time limit by 1 point;
11. Do not seriously implement the superior file, regulations, notices, postal dispatch notices and deduct 2 points at a time;
12. The superior inspection found the problem, and did not promptly rectify and deduct 3 points;
13. Backlog and delay mail 2 points per bag, 1 point for each piece of mail;
14. Lost or damaged mails are deducted by 5 points per bag, and deducted 2 points for each item according to the mail;
15. Do not seriously implement the three basic systems and deduct 1 point at a time;
16, no day stamp printed on the book deduction of 2 points, ~ unqualified each deduction of 0. 5 points;
17. Defects in the management of postal supplies are deducted by 1 point;
18, do not implement the mail security protection system deduct 1 point each time;
19. Deducting postal discipline for 1-5 points each time;
20. Found that the drinker on duty was deducted 5 points at a time;
21, the user's application for a deduction of 5 points;
22, accidents, errors are not reported in time to deduct 5 points each;
23, the on-duty personnel do not arrive on time, do not comply with the schedule of time, each person deducted 2 points, off-the-job exemption;
24, on-duty personnel do not obey the command and dispatch one person deducted 5 points; serious cases transferred from the post or given administrative sanctions;
25. Those who violate the regulations will deduct the production award or give administrative sanctions according to the circumstances.
26, the job site, mail warehouse, ~, transfer cars are not allowed to store flammable, explosive items, found a deduction of 5 points;
27, with a bag unit per super storage pouch 1 buckle 0. 5 points, misappropriation, loss of each deduction 1, postal statistics account, monthly report, please, return list fill in the number of each deduction of 3 points, each leaked cover The list, the official seal is deducted 0. 5 points.
28, indiscriminately connected to the power supply, use electrical facilities indiscriminately, each time you find 5 points deducted, use other power facilities on the computer equipment, and find a deduction of 5 points;
29, express mail, insured mail, not handed over, each deduction 1 point.
Article 10 The “Measures” shall be interpreted by the General Office.
Article 11 These "Measures" shall come into force as of the date of promulgation.
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