Company employee discipline and code of conduct

1. The employees of the company shall abide by the following regulations:

1. Comply with all company regulations, systems and notices;

2, go to work on time, work on time, not late, do not leave early;

3. Strive for timeliness of the work undertaken, without delay or backlog;

4. It is strictly forbidden to watch magazines and newspapers that are not related to work during work, or use computers to chat and play games;

5, obey the superior command, if there are different opinions, should be transferred to the notice or in writing, but once the decision of the superior supervisor, it should be followed immediately;

6, do your duty and keep your business secrets;

7. Protecting the company's property, not wasting it, not making it public;

8. Keep the company's reputation and do nothing to damage the company's reputation;

9. Do not operate privately or business-related businesses other than the company;

10. Strict ethics, shall not accept gifts from persons or organizations related to the company's business, and shall not accept bribes or borrowings;

11. Words and deeds should be honest, modest, honest, and diligent. Colleagues should live in harmony, strive for company honor and customer cooperation; prohibit coercion, intimidation and deception against colleagues;

12. During working hours, private affairs may not be handled without approval; if it is necessary to meet guests for important reasons, it shall be carried out at the designated place with the approval of the competent person, and the time shall not exceed 15 minutes;

13. Do not bring contraband, dangerous goods or items unrelated to production into the workplace;

14. Employees should pay attention to keeping the working place, work equipment, goods and locker room environment clean every day;

15. All employees should unite and cooperate in the same boat. They should not be noisy, fight, talk, chat, or talk, or disturb the order;

16. Strengthen study and exercise work skills to achieve excellence in work and improve work efficiency;

17. When the company suffers damage due to negligence or intention, it shall be liable for compensation;

18. Unauthorized leave without authorization;

19. It is the responsibility of the custody of the possessions of the documents and all the public property that are kept, and must not be carried out or loaned privately.

20, pay attention to their own moral cultivation, cut bad hobbies.

Second, the company's "three major disciplines, eight inaccuracies":

Three disciplines:

When you do all kinds of things in your company, you should follow the following three disciplines:

1. If the company has corresponding management regulations and the regulations are reasonable, follow the regulations;

2. If the company has corresponding management regulations, but the regulations are unreasonable, you need to follow the regulations and promptly propose amendments to the department that formulated the regulations. This is your right and your obligation;

3. If the company does not have the corresponding specifications, please formulate or recommend the corresponding specifications according to the value standards of the company culture.

Eight inaccuracies:

1. If you do not say that it is detrimental to the company's image, do not do anything that harms the company's interests;

2. Do not engage in private affairs in the workplace or during working hours;

Jining Chaoxia Electronics Co., Ltd. -2-

3. Not engaged in a second occupation;

4, do not accept the customer red envelope;

5. Do not spread the message of the trail;

6. Do not talk about others behind the scenes;

7. Do not devalue other companies;

8, do not offend customers.

If you do not follow the rules and do not make a difference, the company will handle the situation according to the circumstances of the employees who violate the company's discipline and regulations.

Third, the professional quality of employees

Professionalism. The company advocates taking action immediately after receiving the task, wholeheartedly investing, has a high degree of enterprising spirit, can carry out self-management, spontaneous learning, without relying on supervision and control to complete the task, and has the professional quality of treating work as a career and Professionalism.

Service awareness. To maximize customer satisfaction, employees in all departments need to work closely together to create an efficient value transfer system.

innovative mind. The company advocates that every employee is changing in his work, actively thinking about problems and proposing innovative suggestions.

Quality Awareness. Quality must be reflected in every activity of the company, not just in the final stage of customer service; the quality of the company begins with the needs of the customer and finally the understanding of the customer.

The concept of time. The work that can be done today will never be delayed until tomorrow. The completion of each job has a time milestone requirement, “it must be completed on time” – it is our good work habit and the requirement of the work itself.

Accurate awareness. Every job must be guaranteed without deviation and excellence.

Efficiency awareness. Our job is to create value, and creating more value with limited resources is efficiency.

Strictly save. Saving is the virtue that every person in the company should have, and it is also the obligation of everyone. We must not only save personal resources, but also save company resources and social resources. For cadres, management and conservation awareness are manifested in the sense of responsibility responsible for the cost objectives. Emphasis should be placed on overall responsibility and emphasis on rational allocation and full use of resources. For employees, performance is hard work, cost savings, support for the company's efforts to reduce costs, and enhance cost competitiveness.

Everyone in the company should have the awareness of saving “spending a penny into two halves”. Savings should be reflected in daily work and life, reflected in the use of every drop of water, every piece of paper. Such as:

● Printed waste paper that has been used on one side, you can use the back side as a scratch paper instead of discarding it directly.

●Printing or copying can be done on both sides.

● Please use a personal water cup for normal drinking water.

● For uniform outings such as paper cups, please use a paper cup.

● Eat less or no disposable chopsticks and snack boxes for working meals or personal meals.

Fourth, the quality of employees

full of confidence. Companies need confident employees, and confident employees can take responsibility. The main performance is: calm, not panic. Have the courage to admit mistakes. Inclusive of others' opinions. Have independent thinking skills. Jining Chaoxia Electronics Co., Ltd. -3- Even under pressure, it can always keep the focus. Do not give negative feedback to others. Always maintain a positive attitude towards life.

Moderate flexibility. There is no immutable thing, requiring employees to have considerable flexibility within the system.

, targeted to handle every job. "Use the brain to perform, not just by hand."

Pursue development. The company encourages employees who are pursuing development. Only by continuous improvement can we adapt to the development of the company and promote the development of the company.

Five, the staff's grooming instrument

The staff of the company must be dignified and tidy, and the clothing in the workplace should be clean and convenient, and no modification is required. The nature of the work requires uniforms for the tooling: men wear suits and ties, shirts and trousers in summer, and generous business wear for women.

The specific requirements are:

Hair: Staff hair should be cleaned frequently and kept clean. Male staff should not have too long hair.

Nail: The nails should not be too long, so always pay attention to trimming. Female staff should use nail polish as much as possible.

Beard: The beard can't be too long and should be trimmed often.

Oral: Keep clean, do not drink alcohol or eat odorous food before going to work.

Female staff should give people a clean and healthy impression, and they should not use heavy makeup. It is not advisable to use a strong fragrance.

Shirt: No matter what color, the collar and cuffs of the shirt should not be dirty.

Tie: Wear a tie before going out or appearing in front of everyone, and pay attention to the color of the suit and shirt. The tie should not be dirty, broken or slack.

Shoes should be kept clean. If damaged, repair them in time. Do not wear shoes with nails, sneakers or shoes with bare feet.

Female staff should keep their clothes elegant and elegant, and must not be too gorgeous.

Please do not wear miniskirts, collarless suits, denim suits and casual wear during the working hours.

Please wear a badge during work hours. The badge should be worn on the front side. The board should be correct, please do not wear it, wear it, or wear it.

Six, shopping guide work specifications

Uniform tooling, clean and tidy, black shoes, no oil stains, no smell, badge Zhang Pei

Take it over the left chest. It is not allowed to wear work-stuffed badges to go home and go out; badges and tooling are not allowed to borrow others; badges are not allowed to be skewed and worn, and tooling is not allowed to wear out obviously; no one is allowed to work without a license.

During the work, the female shopping guide is lightly dressed, not allowed to wear any jewelry, not allowed to wear too bright hair accessories, not allowed to paint strange lipstick; male shopping guides are not allowed to leave beards and long hair; male and female shopping guides are not allowed to leave strange hair, no Always leave long nails or dyed nails.

When standing, the female shopping guide puts his hands in front and the male shopping guides naturally fall back. Do not face expressionless, squint, ignore customers; do not allow hands to akimbo, chest or hand pockets; do not lean on the counter or goods; stand straight when the waist is straight, not allowed to fill the chair; not allowed to gather chat, play Noisy laughter, loud noises, chaotic walks, and looking around; no sideways walking around the business site; no mobile phones, playing with mobile phones or other accessories at the business site.

Speaking Mandarin, seeing customers, first smile and say "Hello, welcome", send away customers, smile and say: "Welcome to visit again", conversation is natural, kind. Anywhere at the business site

Jining Chaoxia Electronics Co., Ltd. -4-

It is not allowed to use dialects or non-standard Mandarin; it is not allowed to use the words "don't know", "probably...", "maybe", "not sure" and so on.

Name on time, open morning meeting, welcome guests, get on time, leave the post, work and rest, do not sign or call in time without reason; do not open the morning meeting, do not welcome guests; Late arrival, early departure; no temporary vacancies, collusion, meeting, long breaks, meals, not allowed to eat at the business site, in the corridor, lunch break.

Receiving customers with enthusiasm and sincerity, introducing the objective and authentic products. Do not be slow to customers, not enthusiasm, impolite, impatient, and unfamiliar to customers; do not exaggerate, vague, misleading and deceiving customers; do not allow malicious derogatory and depreciate other brands.

Seriously deal with customer issues and strictly implement the "first question responsibility system." It is not allowed to promise to customers without permission, and it is not allowed to perfuse customers, and it is not allowed to delay customers.

Standardize on-site management, no private counters, random banners, random pop advertisements, posters, and random leaflets to customers; no damage, obsolete price cards/signs are allowed; no private items such as bags or clothing are allowed Items; cups are stored in a unified manner, and it is not allowed to take the cups in the store; no books, records, papers or pens are allowed.

Pay attention to personal hygiene, maintain a good spirit; keep samples, clean and tidy. Dust, glue, stains, paper dust and dirt are not allowed in samples and exhibition areas; sanitary wares are not allowed to be placed in the line of sight.

Unite and help each other in the work. It is not allowed to gang up, rely on the old and sell old, and resolutely oppose bureaucracy.

Seven, daily business etiquette

1. Meeting with colleagues in the company should be a nod to salute.

2. Use a normal standing posture when shaking hands and look at each other's eyes. When shaking hands, the back should be straight, do not bend down and bow down, be generous and enthusiastic, not humble. When reaching out, the same sex should be given to a low status or a young age. The opposite sex should first reach out to the man.

3, courtesy of entering and leaving the room: enter the room, you must first gently knock on the door, hear the answer and then enter. After entering, it is not strong and rude to close the door. After entering the room, if the other party is talking, wait a moment, don't interrupt the conversation, if you have an urgent matter, interrupt the speech, and wait for the opportunity. And to say: "Sorry, interrupt your conversation."

4. When submitting the object, if submitting the file, etc., the front and the text should be handed in the direction of the other party. If it is a pen, the pen tip should be directed to itself, so that the other party can easily follow; as for the knife or scissors, the tool tip should be pointed Yourself.

5. Take light steps when walking through the corridors and corridors. No matter in your own company or in the company you are visiting, you can't talk loudly in the passages and corridors, and you can't sing or whistle.

6, in the passages, corridors encountered bosses or customers to be polite, can not steal.

Eight, business etiquette to customers

Reception work and its requirements:

1. Not to be late or absent during the specified reception time.

2, there are customers to visit, should stand up from the seat to greet the reception, and give way.

3, visitors should be received in order of priority, can not receive familiar customers.

4. If there are urgent matters that need to be received by the later guests, you should briefly explain the reasons to the guests first.

Jining Chaoxia Electronics Co., Ltd.

-5-

meaning.

5. Welcome customers who have been notified beforehand.

6, should remember the frequent customers.

7. When you receive customers, you should be active, enthusiastic, generous and smiling.

Introduction and methods and methods of introduction:

1. Regardless of the form, relationship, purpose and method of introduction, the introduction should be warm, generous and polite.

2. In the case of direct introduction, the person with the lowest position should be introduced to the higher position. If it is difficult to judge, the younger one can be introduced to the older one. In the relationship between the company and other companies, the company's personnel can be introduced to other company personnel.

3. When introducing a person to a large number of people, you should first introduce the highest position or discretion.

4, the introduction of men and women, should first introduce men to women. When the status and age of men and women are very different, if the woman is young, the woman can be introduced to the man first.

Acceptance and storage of business cards:

1. The business card should be handed over to the elder or superior.

2, when handing out your business card, you should put the text to the other side, take out your hands, and clearly state your name while submitting.

3. When picking up the business card of the other party, you should pick it up with both hands. After you get your hand, you should watch it right away. After remembering the name of the other party correctly, put the business card away. If the name of the other party is difficult to recognize, ask immediately.

4. Keep the received business cards in a safe place for retrieval.

Answer, call, and call correctly, quickly, and cautiously:

1. Calling is an important way for us to interact with users. Please bear in mind that your image is the image of the company. Please give a good impression to the other party in the daily call, better express the cultural accomplishment and quality of the company's employees, and also make the company's work efficiency and mental outlook. The management level left a good impression. we should:

2. When the call comes in, hear the ringing, at least remove the microphone before the second ring. Greetings when calling, and self-reporting department and name. Listen to the other person's story and write down the main points. When you don't hear it, tell the other party in time. When you are finished, politely say goodbye. When the other party hangs up, put the microphone on yourself.

3, the call is concise, you must not chat on the phone.

4. For an unnamed phone, if you can't handle it, you can tell the other party confessedly and hand the phone to a colleague who can handle it. Before the transfer, the content of the other party should be brief and brief to the recipient.

5. If there is no one in the neighboring seat, please pick up the phone. If you have any questions, please write a message, please inform us in time.

6. Do not make a private call during working hours.

9. Environmental sanitation

Public environment

1. Except for the designated location, smoking is prohibited anywhere in the company.

2. Please do not write, portray or post on office furniture and public facilities.

3. Please put waste paper and waste into the paper basket. Please leave the remaining water in the cup to the designated place. Please do not wash the cup with drinking water.

4, in order to avoid affecting the work of other colleagues, please do not speak loudly in the office area, there are occasional guests please bring to the reception room, negotiation area.

5. Please park the vehicle in the designated area, do not park it at will.

6. Please flush afterwards, please don't spit.

Jining Chaoxia Electronics Co., Ltd. -6-

Personal environment

1. Please keep your personal office clean and tidy. There should be no dust on the surface of the office chair and computer. Items are neatly placed. Please do not post in the office area.

2. Please do not stack materials, cartons, etc. in the office area.

3. When you leave or leave the office, push the seat under your desk.

4. Before leaving the office, please turn off the power of the machine, collect all the information and files, and finally turn off the lights, doors and windows and the indoor general gate.

Ten, confidential work

Confidentiality regulations:

1. The internal and external confidential texts sent and received by each department shall be strictly registered and circulated according to the prescribed scope. The matters related to magnetic confidentiality shall be kept strictly confidential and shall not be spread.

2. During the process of drafting secret texts, matters related to confidentiality should be kept strictly confidential. Printing and copying secret texts must be strictly signed.

3. The filing, filing and borrowing of secret files must be handled in strict accordance with the regulations.

4. Regularly clean the text and electricity, and the Wendian exists in the metal cabinet safe with confidential facilities. When you leave the office, the important file drawers are locked.

5, do not keep secret files privately, carrying secret files to go out to be approved by the competent leadership.

6. Confidential business statistics should be kept in custody, and external reports should be reviewed by relevant departments.

7, all kinds of meeting records, meeting files should pay attention to preservation.

8. The seals of all departments must be kept by a special person, and the seals must be approved according to the prescribed permission, and must not be used or abused.

9. Strictly communicate confidentiality regulations, and secret matters must not be transmitted in telephones, faxes and powers that do not have security devices.

10. The microcomputer must be screen-protected, important files must be encrypted, and the dedicated microcomputer or database must not be connected to the Internet or set up for sharing.