Large company employee management system

First, the company image

1. Employees must have a clear understanding of the company's business scope and management structure, and be able to correctly introduce the company to the customer and the outside world.

2. In any occasion, such as inquiries and requests from inside and outside reception companies, you should look at each other and smile and answer, and must not offend the other party.

3, in any case, the terminology is used, the temperature is moderate, the volume is moderate, and loud noise is strictly forbidden.

4. In case of entering the workplace, guests should be polite and dissuaded. During the working hours, the office should guarantee reception.

5, answering the phone should be timely, the general ringing should not exceed three sounds, if the recipient can not answer, the nearest staff should take the initiative to answer, the important phone to make an answer record, it is strictly prohibited to occupy the company phone time is too long.

6. When answering calls, negotiating business, sending e-mails and entertaining guests, employees must always pay attention to the company's image and use the company's unified business card, company logo and payment according to specific regulations.

7. Employees must maintain a good mental outlook during working hours.

8. Employees should pay attention to personal instrumentation, and the dressing and decoration of working hours must be decent.

Second, life and rest

1. Employees should go to work in strict accordance with the company's uniform work schedule.

2, schedule of work and rest

1) Summer schedule

Working hours are 9:00 am

Lunch break 12:00 - 13:00

After work hours, 18:00

2) Winter schedule

Working hours are 9:00 am

Lunch break 12:00 - 12:30

After work hours at 17:30

3. Employees go to work and sign the registration system, and they must sign in person and go to work. They are not allowed to sign for others.

4. Employees' attendance and attendance records will be an important part of the company's performance appraisal.

5. If the employee needs to go out during working hours due to business reasons, he/she must sign the withdrawal from the supervisor to leave the company.

6. If the employee encounters a sudden illness, he/she must take leave from the supervisor on the same day and submit the relevant certificate afterwards.

7. The leave must be submitted to the supervisor in advance and fill out the [request application form], and the rest can be taken after approval.

8. Employees enjoy the right to rest normally on national statutory holidays. The company does not encourage employees to work overtime and encourages employees to do their jobs during their daily working hours. If the company requires employees to work overtime, the overtime pay and subsidies are calculated; if the employee needs to work overtime due to work needs, he/she must apply to the department head or manager to allow overtime work.

1), overtime standard

The company stipulates that the standard for overtime pay is 10 yuan / hour;

2), overtime pay

Overtime pay is collected on the 24th of each month.

Third, health regulations

1. Employees must clean the hygiene of their personal work area every day to ensure the cleanliness of the ground, table and equipment.

2. Employees must consciously maintain the hygiene of public areas and find that they are not clean and should be cleaned up in time.

3. Employees receive visitors from the company and need to clean up the meeting area immediately afterwards.

4. Smoking is strictly prohibited in the office area.

5. Properly use the water, electricity, air conditioning and other facilities in the company. Finally, employees who leave the office should turn off the air conditioner, electric lights and all facilities that should be closed in the company.

6, to love the flowers and trees in the office area.

Fourth, work requirements

1. During work hours, you should not leave your post or work without any reason. You should not chat, eat snacks, or scream loudly to ensure a quiet and orderly office environment.

2. The trial period of the newly recruited employees is three months, and the employees are required to be evaluated monthly according to the trial period. See the “Employee Appraisal Period Assessment Form” for details.

3. The “Employee Schedule” formulated by the company is the basis for measuring the workload of employees. It is required to fill in the accounts carefully and thoroughly every day, as the standard for the company to assess the workload of employees.

4. Work exchanges between staff members should be conducted within the prescribed area. If it is necessary to conduct a conversation within a personal work area, the time should generally not exceed three minutes.

5. Strengthen the professional knowledge and skills related to study and work, and actively participate in various trainings organized by the company.

6. Always summarize the gains and losses in the work, and participate in the business discussions of the department to continuously improve their own business level.

7. No regular meeting of the department's work meetings and important meetings of the company.

8. Employees must be fully engaged during their working hours to maintain efficient work.

9. Employees are not allowed to use the company's premises, equipment and other resources for private activities at any time. Once found, the company will give a warning, and if the circumstances are serious, the company will be dismissed.

10. Employees must keep their personal files and office supplies safe and do not misappropriate other people's materials and office supplies without consent.

10. Employees should keep their personal computers in good condition, store documents, anti-virus and routine maintenance according to company regulations. If there is any failure, they should report to the General Management Department in time, and the company will arrange for repairs.

V. Confidentiality regulations

1. Employees must strictly abide by the company's trade secrets and properly maintain important business customer data, data and other information.

2. Managers must back up and archive important company files and properly record network passwords and passwords. And submit a complete list of network passwords to the general manager.

3. At any time, employees are not allowed to invite friends and family to meet at the company.

4. Employees and management personnel are not allowed to disclose the company's development plans, strategies, customer information and other important programs. If found, in addition to accepting internal treatment such as fines and dismissal, if the circumstances are serious, the company will pursue its legal responsibility.

Sixth, personnel management

1. Employees must obey the overall management of the company, including the assignment of duties and the arrangement of work content.

2. Employees must respect their superiors, work in accordance with the guidance of their superiors, and take the initiative to report their work to their supervisors.

3. Employees' business related issues must be promptly reported to the department head or manager for advice.

4. Decisions involving the exemption of employee permission must be reported to the department head or manager for approval.

5, the staff does not obey the superior command, no leadership, topping the superior, and affecting the normal operation of the company's guidance system, according to the seriousness of the situation, to deal with.

6. Managers should unite and help each other, strive to coordinate the relationship between various departments, encourage and lead the workforce, keep abreast of the work of the employees, and ensure the smooth planning of the company as a whole.

7. The company is a big family. Employees should unite and help each other and make efforts for the company's development.

Seven, item management

1. The daily management of office supplies is handled by the special personnel of the General Management Department on a regular basis;

2. Before the 10th of each month, the individual fills in the required office supplies on the company's [shopping application form], and the person in charge of the management department submits the manager in charge. After approval, the special responsible person will buy back the office supplies, according to Actually, it needs to be distributed in a planned manner.

3. If you need a certain type of office supplies urgently, you should also fill in the [shopping application form] and hand it over to the person in charge. After the approval of the supervisor, you can purchase it.

4. When the new recruits arrive, the comprehensive management department will uniformly distribute all kinds of office items.

Eight, computer management:

1. The user should keep the computer equipment and its environment clean. When you are off work, be sure to turn off the power.

2. The user's business data should be properly stored in the corresponding location on the network as required.

3. Without the permission, the user cannot add or delete the software and system software on the hard disk.

4. It is strictly forbidden to use the computer to play games.

5. The business data of the company and each department shall be backed up at least once a week by the company data administrator; the important data shall be requested by the user to the data manager for immediate backup.

6. No private CDs or floppy disks may be used on the company's computer equipment without permission.

7. Users must take good care of their usernames and passwords to prevent them from being stolen.

Nine, network management

1. It is forbidden to browse websites that are not related to your job or business during working hours.

2. It is not allowed to engage in non-work-related behavior on the Internet during working hours, and never allow any information not related to work to appear on the Internet.

3. It is strictly forbidden to play any kind of online games, browse pictures, listen to music and other non-work related content on the company network.

4. It is forbidden to use the company network to download various games and large software.

5. The network structure of the company is planned, constructed, managed and maintained by the network engineer. No one can change the network structure privately. The IP address used by the personal computer and server equipment must be set according to the mode specified by the network engineer. It cannot be changed without authorization.

Ten, reward and punishment methods:

1. Employee rewards are divided into verbal praise and material rewards;

2. Staff punishment is divided into verbal warnings, fines and delisting;

3. Employees who have the following deeds will be rewarded by the manager's office on the basis of investigation and verification:

a. Proactively make reasonable suggestions to the company, and its recommendations are adopted by the company;

b. Maintaining the company's interests and honors, protecting public assets, preventing accidents and recovering economic losses.

4. The employees of the following matters shall be punished by the manager's office on the basis of investigation and verification:

a. Economic losses and adverse effects caused by violation of national laws, regulations or company rules and regulations;

b. Leaking the company's business management secrets;

c. Introduce the company's customers to others privately.

5. The company will set up a year-end full attendance award with a bonus of 1,000 yuan, which will be issued once after the year-end evaluation.

6. Employees who have served the company for three years will be given a one-week paid vacation and a one-off travel subsidy of XX yuan.

7. Employees who have served the company for five years will be given a housing subsidy of 300 yuan/month. The payment method starts from the sixth year contract period and is issued once at the expiration of the contract of the current year; Employees of this year's contract period that are signed at the beginning of the year will not be eligible for this benefit subsidy.

XI. Fund management

1. When borrowing money from the company for shopping or business trips, you should first fill in the company's [borrowing application form], submit it to the competent manager for approval, approve the signature and agree to borrow; after the loan, you must reimburse the sales account within one week; Ping, it is not allowed to borrow again.

2. The employee has reimbursed the expenses incurred. First, you need to find the accountant to collect and fill in the company's [expense certificate] or [expense reimbursement form]. After the accountant signs the signature, go to the borrowing office to fill in the reimbursement date in the [borrowing application form]. Complete the reimbursement procedures.

3. The employees of the company go out to work according to the public affairs. The transportation is mainly by bus. In special circumstances, when you need to take a taxi, you must ask the competent manager for permission to do so, otherwise the expenses will not be reimbursed.

4, the company's salary is released on the 24th of each month.

Twelve, travel rules

1. Before the employee goes on a business trip, he should fill out the [Business Travel Application Form], and the competent manager can sign the loan procedure. The time limit for travel shall be determined by the competent manager as needed and shall be approved in advance.

2. In addition to delays due to illness, accidents or actual work, please ask the supervisor to approve the delay. You must not extend the travel time due to private matters or excuses. Otherwise, you will not be reimbursed for travel expenses, and will be treated according to the circumstances.

3. Reimbursement for travel expenses:

3, 1), transportation fee:

a, the general manager, the deputy general manager can take the plane, the cost is reported to be sold.

b. Other employees travel by train in principle; in special circumstances, when flying, they must be approved by the competent manager, otherwise they will not be reimbursed.

c. The travel expenses for the business trip, the general manager and the deputy general manager are actually reported and sold. The other employees are mainly by bus, and in principle, they should take less taxis and pay for them.

2), accommodation fee:

a, the general manager, deputy general manager of the actual report.

b. Other staff accommodation standards are: 120 yuan / day / person within the general area, 200 yuan / day / person within Shanghai, Shenzhen and other areas

Realized for the benchmark.

3), a meal:

a, the general manager, deputy general manager of the actual report.

b. The food consumption standard for other employees is: 50 yuan/day/person within the general area, and 80 yuan/day/person within Shanghai and Shenzhen as the benchmark.

4), travel support:

a, subsidize 50 yuan / night / person by train.

b. The subsidy is 100 yuan/day/person.

4. Transportation expenses, accommodation expenses, and a group of food expenses shall be reimbursed according to the standard, and the excess shall be paid by the standard.

5. Fill in the [business trip billing statement] within one week after the business trip, and go through the reimbursement procedures.

6. Employees' travel expenses shall be submitted in accordance with the facts and issued, but if any false reports are found to be false, they shall be punished according to the severity of the circumstances.

Thirteen, training management

1. New employee training content and management

1), training content

a, company culture;

b, company rules and regulations

c, new and old employees know;

d, the use of office equipment;

e. Guide the regional facilities of the workplace.

2), training notes

a. When new employees arrive, all employees of the company should show a warm and courteous attitude and create a welcoming atmosphere;

b. The training is carried out by the General Management Department. When it comes to the business of each department, the department heads must be prepared and cooperated.

2. On-the-job training content and management

1) Training form

a. Various forms of on-the-job training organized by the company, including seminars, lectures, etc.;

b. Employees study in their spare time.

2), training assessment

a. The training activities are organized by the General Management Department and the attendance is recorded in the form of a check-in.

b. The training appraisal is reviewed by the training instructor, and the results are included in the scope of the company's performance appraisal.

Fourteen, business card management methods

1. General

In order to standardize the company's business cards and strengthen the shaping of the external public relations image, these measures are formulated.

2, business card format

The company's business card format is unified, and the company's administrative department is designed according to the corporate image.

Three. Business card printing program

1. According to the needs of the work, employees who need to print business cards must first apply to the deputy general manager;

2. After the approval of the deputy general manager, the general management department will be notified;

3. The general management department is responsible for the printing business of printing business cards, and sends them to the parties after printing.

Four. Business card use

1, the use of business cards must be just right, can not be abused like a leaflet, master the scope of use.

2. No department or individual may print or use business cards without company approval.

3. After the employee and the company terminate the labor contract relationship, it is strictly forbidden to use the company's original brand to engage in any activities. If found, the company will pursue its responsibility and pay the economic loss of RMB 10,000 yuan. In case of any major loss, Party A reserves the right to file a lawsuit with the relevant institution with the estimated loss.