Cashier management regulations
Enterprises:
The cashier is a key position of the company. It is an important position for directly serving customers, directly collecting and collecting sales money. It is an important position responsible for the safety of the whole store sales and the normal operation of the cash register equipment. The principle of selection, use, training and assessment of the cashier is: the cashier is recommended by the enterprise, the personnel department checks, the financial department training, the store manager assessment, and the financial department inspection. The cashier's induction conditions, job responsibilities, training content and work flow are now defined as follows.
Cashier's appointment
1. Have good ideological quality and professional ethics, have a strong sense of responsibility, love the company, and consciously maintain the Donglaishun brand.
2. Conscientiously abide by the rules and regulations of the unit and the discipline requirements of this position.
3. After working in this unit for one year, all aspects performed well and there was no disciplinary record.
4, with the basic quality of the cashier, responsive, basic hands-on ability, excellent performance in the cashier training.
5. Have a good personal image.
Cashier job responsibilities
1. Familiar with the work flow of this post to achieve standard operation;
2. Proficiency in operational skills to ensure timely, accurate and correct checkout and collection;
3. Do all the preparatory work before the opening of the business to ensure the smooth progress of the cash register work;
4. When collecting and collecting money, the cash collected should be sung and sung, and the banknotes should be checked in time. The relevant contents should be verified on the check to reduce the risk of the enterprise.
5. Manage the reserve fund to ensure that the amount of the reserve fund is accurate and safe to store.
6. Manage your own password on the computer, do not share it with others, and do not disclose it to outsiders.
7. Manage the invoices well, so that the accounts can be settled first and then invoiced. The amount of the invoices must be the same as the amount of cash and machine tickets received; the refunds and invalid tickets should be corrected in time.
8. Before paying the financial statement, you need to sort out the cash, check, and credit card, match the ticket check, and find the problem in time to avoid the loss.
Cashier training content
1. Donglaishun Group's enterprise rules and regulations;
2. Responsibilities of the cashier of Donglaishun Group;
3. The workflow of the cashier of Donglaishun Group;
4. Various methods for identifying counterfeit currency;
5. Cash management system, check management system, and invoice management system;
6. The specification requirements and actual operation of the invoice are issued;
7. Donglaishun Group Safety Manual and the use of fire extinguishers;
8, the basic principle of the ordering treasure system, maintenance points;
9, cash register, money counter, tax control machine on the machine operation.
Cashier workflow
First, preparations before opening:
1. Together with the financial personnel, the money, the reserve fund and the bills before the closing of the previous day will be taken out from the stored safe and reviewed by the accountant.
2, to the unit's accounting room to receive the day's reserve fund, change the change to meet the need for checkout to change.
3. Check if the cash register is normal. If there is any abnormality, it should be adjusted immediately; check if it needs to be refilled, if necessary, you should go to the finance office to collect it.
4. Check if the tax control machine is normal and find out the problem in time.
5. Do a good job in the health of the checkout counter. The items should be neatly arranged, and the opening ceremony should be greeted with a clean working environment and full work enthusiasm.
Second, enter the working state:
1. For customers who have not settled at the same time, they will hang up at the table number to be settled;
2. When the customer requests the checkout, the “checkout list” and the “customer consumption list” are printed at the same time, and the “customer consumption order” is delivered to the customer through the waiter for the customer to check.
3. Check the total amount of the statement with the customer, check the banknotes with the cash detector for the collected cash, and check whether the name, seal, password, etc. of the unit are complete and correct.
4 When the customer requests to invoice, the cashier uses the tax control machine to input the full name or “individual” of the payment unit according to the customer's request, input the amount of the meal according to the total amount of the statement, and deliver the invoice to the customer through the waiter. The food return, vegetable change, discount, etc. must be signed and confirmed by the store manager or the store manager.
Third, pay the accounting room:
1. Before the cashier pays the accounting office, he needs to print out the summary small ticket according to the categories such as cash, transfer, credit card, etc., and collect the cash, cheque and credit card receipts respectively, and check the summary amount separately. .
2. After the ticket and payment check match, the cashier should fill in the “Cash Payment Summary Form”, “Transfer Payment Summary Form” and “Credit Card Payment Summary Form” respectively. After the cashier signs the form, the ticket will be filled. The money is handed over to the accounting office.
3. The cashier will hand over the ticket and the money to the accounting office, and check it by the accounting classification. After checking, the accountant will register the relevant content in the “receipt register”. After the two parties confirm, the cashier and the accountant will be in the payer respectively. Signed under the Payee column.
4. After the dinner is completed, the money, the reserve fund and the bills must be deposited in the safe designated safe, and the safe will be locked and garbled for the next day's financial personnel to check. This information belongs to the secretarial resource network, put the mouse on the prompt to view the secret writing network for more information.
When the cashier pays the time, the person must also handle the above payment procedures, leaving only the reserve fund for the cashier of ~, and the cashier of ~ to the finance room to exchange the change.
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