Secretarial knowledge > negotiation skills

Foreign negotiators' matters needing attention

Negotiators who participate in foreign businessmen or foreign friends, overseas Chinese, compatriots from Hong Kong, Macao and Taiwan should pay attention to the following questions: First, they should have a firm political stance, strictly abide by organizational discipline, implement a reporting system, preserve state secrets, and safeguard national interests. Second, each time before the negotiation, you should identify the person who is roughly equal to the other person's position. Other negotiators are not allowed to speak or comment to each other in the negotiations without the consent of our main speaker. Some opinions can be submitted to the main speaker in writing. If several units participate in the same negotiation, they should agree in advance. Different opinions in the negotiation may be discussed later, and if necessary, they may be discussed and not debated on the spot; the opinions of the main speaker shall be maintained during the negotiation. Once again, before the negotiations, we should fully prepare the issues we are talking about, and we can formulate different plans to avoid mistakes caused by rushing. If foreign businessmen are acquaintances, we don’t need to introduce them. We only want to shake hands and greet each other. If foreign businessmen meet for the first time and they don’t know each other, Reception staff should take the initiative to ask and introduce themselves; if you are greeted by a large number of guests, you need to prepare signs or flags in advance, so that guests can see and take the initiative to contact in the distance. Specific matters to be paid attention to by foreign businessmen: 1. If you are a higher-identity guest, you should arrange a lounge and prepare drinks at the airport beforehand. 2. It is best to inform the guest of the room and the bus schedule before the arrival of the guest. If this is not possible, the guest and the bus schedule should be told to the guest immediately after the arrival of the guest, or the contact person should be transferred. 3. Appoint special personnel to assist guests in handling immigration procedures and ticket and baggage collection. 4. After the guest arrives at the residence, it is generally not advisable to arrange the activity immediately. The guest should be asked to take a break, at least to leave the guest with a dressing time. The etiquette of the foreign residence office to the residence or office of the foreign company shall be agreed or notified in advance and arrived on time. If no one is greeted, you should knock on the door or ring the doorbell, and you can enter it after the owner has allowed it; if no one is responding, you can knock the door again or ring the bell. No one or no permission is allowed to enter without permission. If you have to go to the airport because of anxious or unsuccessful agreement, try to avoid disturbing the other party in the middle of the night. You must complain to the other party during the break. You should first apologize immediately after the meeting, and then explain the reason for the disturbance. Access to the room is permitted or invited by the owner. Even if the time you are talking about takes a short time, don't stand at the door; if the owner does not invite to the room, you can retreat to the door and have an outdoor conversation. If you have a short time in the room, you don't have to sit down. It's not a good time to stay. If you have a long conversation, you can take a seat at the invitation of the host. If there is no agreement in advance, the conversation time should not be too long. If you are invited to visit and visit a foreign merchant, you should arrive on time according to the time proposed by the owner. It is impolite to be too late. The time of the visit is usually around 10 am or around 4 pm. If you are late for any reason, you should apologize. Don't refuse the snacks prepared by the owner, you should taste it; drink the prepared drink and drink it as much as possible. You are not allowed to visit the owner's house and courtyard without the owner's invitation or without the owner's permission. Visit the house under the guidance of the owner. This is the most familiar friend and don't touch the interior furnishings or personal items except books and flowers. . The owner of the host should greet the cat and dog of the host family should not express fear or hate, let alone kick it or hit it. When you leave, you should politely thank the owner. Foreign economic experts who receive foreign workers' preparations to negotiate business or work in the region should make the following preparations: 1. Leading the foreign affairs work leaders in the region to establish a full-time escort, professional counterparts, and negotiators. The reception team consisting of personnel from translation, security and logistics. 2. The project or technical materials and drawings to be negotiated will be translated into Chinese in advance for the relevant personnel to digest and fully grasp. 3. When foreign or foreign economic experts come to China or return to China, they should arrange for the same person to greet and assist in the relevant procedures. Upon arrival, the person in charge should meet and meet. When coming and going, the reception unit is responsible for the banquet. 4. While arranging food, accommodation, transportation, workplace, and recreational activities of foreign or foreign economic experts, we should also do a good job in safety and sanitation, environmental sanitation, etc. 5. Don't take the initiative to give gifts when you are in foreign exchanges. Foreign economic experts will marry, celebrate holidays, birthdays, etc. during the period of China, and may give appropriate souvenirs in the name of individuals or groups upon approval by the organization. In order to do a good job in unity, our personnel can normally communicate with foreign economic experts and build friendship. 6. Relevant personnel should learn from the foreign economic experts about theoretical knowledge and management experience, and learn and digest relevant technologies and materials. 7. Foreign-related personnel should constantly learn about relevant files and regulations, enhance their sense of political responsibility, and improve the level of reception work. Reception of foreign businessmen to pay attention to matters 1. When foreign businessmen come to visit the region, the introduction of the region should be concise and realistic, and seek truth from facts; the content should be true, the materials should be rich, and the form should be lively and diverse, neither exaggerating the achievements nor covering up the deficiencies. 2. Foreign companies visiting factories and schools should not stop work or suspend classes, and work and study should be carried out as usual. When the guests take the initiative to shake hands with our staff and talk, they can enthusiastically make corresponding representations. 3. Units visited by foreign companies should not hang banners, national flags and foreign leaders on their own, and should follow the unified arrangements of the reception units. 4, accompanying visitors should not be too much, at the same time should be a good job of security. The designated escort should not leave halfway or leave without saying goodbye. 5, the introduction should be oriented to the whole, pay attention to avoid leaving other guests. The questions raised by the other party should be carefully and succinctly answered in order to distinguish the situation. Do not know how to read and understand, do not express your position easily, and do not arbitrarily promise to give gifts, products, materials, etc. to the guests, pay attention to internal and external differences, and abide by confidentiality regulations. 6. When visiting, not only must take care of the guests, but also take care of other guests to prevent the team from contacting each other. 7. Our accompanying personnel should use the things that are beneficial to the publicity and introduce them to the guests in a timely manner.

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