Secretarial knowledge > negotiation skills

Twenty ideas in the negotiations (10)


Suggestion: How to use the euphemistic tone to make the other party's interest 1. Speak and listen to the sound. There are a lot of words in the life of the gongs and drums. You don't have to say it directly. If you bring it out, you can't just say it. You have to express it by hints. Then there is a pun, singular, mulberry and other artistic language. In 1952, US President Nixon, who was visiting the Soviet Union, will visit other cities in the Soviet Union. The general secretary of the CPSU moved Lezhnev to the Moscow airport to see him off. At this moment, the plane failed and no engine could start. The airport ground staff immediately conducted an emergency repair. Nixon and his team had to postpone boarding. Brezhnev looked far away, and the brows became wrinkled and tight. In order to conceal his own dilemma, he pretended to say easily: "Mr. President, I am sorry, I have delayed your time!" As he said, pointing to the busy crowd on the airport: "Look, how should I dispose of it?" "No," said Nixon. "It should be improved! If they didn't find a fault before taking off, how terrible it would be if the plane was lifted off!" Nixon's words were pungent, sarcasm, and sarcasm. Silent accusations, but these are conveyed in words that seem to be praised. If you listen to this, you can’t say anything but laughter: If you don’t have any ugly words, why bother to “self-indulgent” and “nervous” The handle of allergies. However, practicing the "solutions" and "receiving words" can improve your ability to express your meaning. The call is very simple, can be answered, and can be attached. It is not difficult to solve the problem. In addition to being straightforward and easy to understand, "listening to the sound, listening to the drums" can also help you hear the meaning of the words. However, in the actual conversation, not everyone can solve the problem accurately and answer the words properly. The correctness of the call, in addition to the speaker's own cultivation and ability to control the language, depends to a large extent on the accuracy of the "solving", and must not underestimate the "solving" mistakes, this is not only a few A small joke, it also affects whether interpersonal communication will lead to contradictions and misunderstandings. Sometimes others may ignore your message because they have not caught the true meaning of your words. Let's start with a misunderstood story. I hope that when you communicate with others, you can understand that you are saying this to him. Xiaoqiang said to the teacher: "I don't want to scare people, but my dad said that if my grades don't improve, some people will have to fight." The possibility of misunderstanding requires us not only to pay attention to the words when expressing Whether the expression is appropriate or not, it is also necessary to pay attention to the possibility of session concealment. For example, there is a popular ad word "Carlsberg may be the best beer in the world." Some people think that this advertisement is more realistic and not exaggerated, but if we look at it from the perspective of conversational connotation, it will appear. According to the principle of quantity, the phrase “Carlsberg is not necessarily the best beer in the world”, meaning “Carlsberg may not be the best beer in the world”, obviously this is the useless words that advertisers and authors are unwilling to accept. Han. Take daily life as an example. If you are a friend, you must not praise food or exquisite products. For example, you can’t say, “This bottle is so good, I have never seen it.” “This lighter is pretty. "Wait, otherwise friends will think you want to drink or ask for a gift." However, if you say a sentence that contains useless living, you don't have to panic, because there is an important characteristic that can be eliminated. According to the argument of the English linguist Gai Da Da, the literally determined content of the discourse is stronger than its live concealment, so the discourse concealment can be eliminated by the discourse itself. We will extend the above example. When you are a guest at a friend's house and rush to say, "This bottle is so good, I have never seen it." Your friend will think that you want to drink this bottle because this sentence The discourse itself has the words "want to drink this wine", but you don't have to panic at this time, you can turn the tone: "It's a pity that I don't have the taste of drinking, I am allergic to alcohol." This will eliminate this. So that your friends are relieved. 2. Hidden interpretation, in the soft life just in daily life, directly insulting others, listeners are of course very easy to hear, if the speaker is using the hidden concealment to insult people, listeners should pay more attention. The listener must not only be good at listening to the other party's malice, but also can "repay the person's body with his own way" when necessary, giving the other party an implicit return. It is said that a businessman saw the poet Heine and said to him, "I have recently gone to Tahiti. Do you know what is most noticeable on the island?" Heine said: "You say, yes. What?” The merchant said: “On the island, there are no Jews or scorpions!” Haiti replied: “That’s easy, if we go to Tahiti together, we can make up for this shortcoming.” "Jewish" is similar to "Xunzi". It is obviously a secret of "Jews and scorpions can't reach the island", while Heine hears the other party's insults and teasing. When answering the words, there is alive, suggesting that this businessman is a blind man. To make the merchants confuse. In the occasion of communication, when encountering a small person with innuendo, referring to mulberry, we can adopt the following strategies: 1 to return a tooth. Timely and subtly grasp the loopholes in the other party's speech content, to expose the ugliness, tease the ignorance, fight back the malicious provocation, and get rid of the dilemma. Andersen was very simple. He used to wear a broken hat to walk on the street. A passerby made fun of him: "What is the thing on your head? Can it be a hat?" Andersen immediately replied: "The thing below your hat is What? Can it be a brain?” The quick answer of Andersen’s life is to use the other party’s jokes to laugh at each other, so that the onlookers can feel dripping and feel smooth. 2 to retreat into progress. Sometimes in the conversation, the surface retreats, in fact, for a more powerful counterattack, just like pulling a bow and archery, first pull the handle back, in order to shoot the arrow more powerful. In the ancient Qi State, the scorpion was sent to the Chu State. Because of his short stature, he was ridiculed by the King of Chu: "Is there no one in Qi State?" said the scorpion: "Pedestrians on the streets of Qi Capital, the sleeves can cover the sun in one fell swoop. Khan is like rain, people are rubbing shoulders, how can there be no one?” Chu Wang continued to move: “Since there are so many people, how do you send someone like you?” The nephew replied: “We are the most The person with the ability to the most sage monarch, the most unpromising person to the worst monarch. I am the most unsuccessful person in Qi, so I was sent to Chu." A few words said that the king of the red face , consciously not interested. In this story, the answer to the scorpion is to adopt the method of retreating into the future. It seems that he is the most unproductive, so he was sent to the Chu State. This is a retreat. In fact, it is the incompetence of the sorrowful king. This is "into". In order to retreat, the needles in the cotton lining, so that the king of Chu insulted the scorpion, and fell into disrepair. 3 hidden sharp. In some occasions, a certain fixed disassembly and interpretation to explain, give the original word novelty, make the rot Once, Zhou Enlai met with the American journalist. An unscrupulous reporter asked provocatively: "His Prime Minister, why do you Chinese people call the road for people to go?" Premier Zhou Enlai listened and proudly replied: "We are taking the path of Marxism in China, referred to as the road. "The reporter was speechless and speechless. A good answer from Premier Zhou, the ingenious use of the law of prosecution, created a novel meaning, and sometimes the mountains and rivers regained, and suddenly the flowers were dark, and the stone was gold. It has not only safeguarded the dignity of the Chinese, but also subtly replied to the American journalist. It can be said that the ghosts and gods are unpredictable, and the tax depreciation department is blocking the trend. 4 to soften the Gang. For example, the relationship between A and B is not Ok, once in the alley, meet in a narrow road, A arrogantly said: I will not give you a way, how can you treat me? Can you eat me? "B slowly said: "I certainly can't eat you." Because I am a Muslim. "The answer seems to be a compromise, but it is actually a dark drive." A is a pig." In the words, there are two basic functions in general: one is to be able to hear the other's extra-string sounds, the meaning of viciousness, otherwise it will become a laughing stock, and Bai Zi was asked to accompany himself with a smile. The second is to ask the gold committee to express yourself implicitly, to say that it is very artistic, and to let the obedient people understand the truth and understand the edge of your words. The sound of knocking down by your enemies implies a vicious intention. This is an invisible embarrassment, and even makes you ruined, and you must not be underestimated. The best policy for the "flying town" of dealing with bad intentions is to have the skills of the darts and the color. Maintaining your own reputation and face is self-protection. The necessary work based on the world. 3. Refuting the face, point to the end In interpersonal relationships, for various reasons, sometimes we will refute the face of others. If such things are not handled properly, they will easily offend people and enemies. If others are at a loss, they should also be "forgive and forgive." However, the expression of "Rao people" can not be blunt; to express heartfelt wishes to the beloved, but also to be euphemistic and to be reckless. It is an inexhaustible skill to use other words to hint at others. 1 Refuse to be square. Some people who ask for people, for various reasons, are embarrassed to speak directly, and like to use hints to ask for directions. At this time, you are better to use hints to refuse. Two working villagers, find Li in the city, telling the hard work, repeatedly said I can't afford to live in the store, and there is no suitable renting. There is a need to stay overnight. Lee immediately hinted after saying: "Yes, the city can't compare our country, the housing can be tight. Take me for example, these two big-eyed houses live for three generations. My son in high school, I can't sleep at night in the sofa. You have come to see me all the time, shouldn't you stay in my house for a few days? But can't do it! "After listening to the two fellows, they walked away with great interest. 2 accused of having surgery. Generally speaking, the party that has a clear advantage in the debate, don't say too much, even if the other party is wrong, it is best. The pun intended to imply him, forcing the other party to admit his mistake and apologize, thus ending the unhelpful controversy decently. When a staff member was eating at a restaurant, he found a fly in the soup and could not help but anger. He first questioned the waiter, the other party did not Later, he personally found the restaurant owner and protested: "Is this bowl of soup for the flies or for me, please explain. "The boss only scolded the waiter, but he ignored his protest. He had to hint at the boss: "I'm sorry, please tell me, how can I sue the infringement of this fly?" "The boss realized his fault, and he exchanged a bowl of soup. He said humbly: "You are our most precious guest here!" "Obviously, this customer has the advantage, but did not entangle the boss, but borrowed the analogy of the so-called fly infringement to imply the other: "As long as I apologize, I will forgive you." "This is naturally very humorous and very decent to resolve the embarrassment of both sides. 3 to stop the soldiers. In the fierce debate between the two sides, if the party who believes that reasoning can not eliminate the differences, may wish to take a warning of external strength Words to stop the debate and end the conflict. Putting a dilemma in front of the other party and losing the basis of the last struggle, it is possible to receive the effect of vigilance and calming debate. The biologist Pasteur, once in the experiment When the room was working, suddenly a man broke in and accused him of tricking his wife. The two sides argued that the two sides had a duel. The innocent Pasteur could completely drive the other party out, or fight up, but that would not solve the problem. It will even cause the consequences of both losses. At this time Pasteur said calmly: "I am innocent... If you have to fight, I have the right to choose weapons. The other party agreed. Pasteur pointed to the two burning forests in front of him and said, "Look at the two beakers, one with smallpox virus and one with clean water. You choose a bottle to drink first, I will drink the remaining one. Is this okay? The man was stunned. He was in front of a difficult knot. He had to stop arguing and challenging and quit the lab. Undoubtedly, it was Pasteur’s soft and thorny problem that eventually caused the duel to blow. 4 Interpretation is difficult. To make a certain explanation, to express one's dissatisfaction. For example, there is a woman named Zhou who is on a business trip and sits on the train with a man who looks very conserved. She talked, Ms. Zhou felt that it was quite boring to sit alone, so she talked with him. At the beginning, the man was still a rule, and Ms. Zhou just talked about the feelings of riding a car and exchanges and exchanges on some of today’s society. The view of the irrational phenomenon. Somehow, talking about it, the man turned the subject and asked Ms. Zhou: "Are you married? Ms. Zhou listened to her disgust, so she said calmly to the man: "Sir, I heard people say such a sentence. The first sentence is 'You can't ask for income from men', so I didn't ask you." Income; the latter part of the sentence is 'Can't ask a woman for marriage', so I can't answer this question! please forgive. "The man listened to Ms. Zhou and said that she was a bit sloppy, smiled awkwardly, and stopped talking. We can’t help but admire Ms. Zhou’s resentment. A few words, both expressed the loss of the other side. Dissatisfied, did not make the other party not come to Taiwan, can be described as two-pronged. 5 only confused. Listening to the speaker heard the words in the speaker, but pretending that there is no such thing, so that the other party has nothing to do. For example, Xiao Ming said to his father: "Dad Today, Xiaowei’s father took Xiaowei out to play. Xiao Ming’s father replied: "Yes, I know." Xiao Ming’s implication here is that he wants Dad to take him out to play. Xiao Ming’s father also heard his son’s intentions, but he deliberately confused. 5 secretly in the heart. A person's inner world can be seen from a person's expression, manners and other body language. A lover who has a fisherman can often understand his inner feelings from the other side's every move or even a smile. When a boyfriend watches a program, he always likes to comment on his friends or talents. His girlfriend can use his body language to express his inner dissatisfaction. For example, the expression of the focus on the current spring program indicates that he can not be distracted to listen to his high opinion, or look for a magazine to see. The interest in transferring the city is different. Slowly, you will stop because your Gao Li has no audience. When you are in love, some passionate boys often have difficulty controlling their emotions. Eyes or demeanor will lead to unintentional flow of some hope. How should a smart girlfriend treat this excessive expression? Shouting loudly can easily hurt the other's feelings; letting it be done is not what you want. Then, look at him with angry eyes, or pull the hole below, make an indifferent look, will let him know the dissatisfaction of the heart, and then dare not casually.

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