Secretarial knowledge > negotiation skills

EQ Golden Mind: High EQ Negotiation Skills


Speaking of negotiations, people always feel the murder of the two sides, it is chilling. Well, in fact, you think too much. The true essence of negotiation is a mode of thinking that solves problems. Therefore, negotiation is persuasion and coordination is more conflict. When you talk about it, your work will definitely not work. The basic negotiating problem solving model includes the following: Benefit Intersection Method: This method is super superior. If you want to find a truly win-win solution, I suggest you learn this step by step. The essence of this method lies in "not talking about the position, but talking about the interests." What does it mean? That is to say, when negotiating with others, don't stick to the requirements of each other's requirements, and find out the real needs of each other's psychology. For example, if you ask the boss for a two-week break, the boss still insists on a two-week break. From the requirements of each other's appearance, one party has to rest for two days, and one party does not. How can this achieve a win-win situation? It seems that there is no chance at all, right? However, we have to change our practice and think about the real needs of both sides: we have to rest for two days, hoping to improve the quality of life, and the boss is not willing to take more holidays, but hopes that the company's profits will remain unchanged. Think again, in fact, the interests of both sides can coexist, then the direction of thinking under this problem should be oriented towards finding the best of both worlds. Yes, you can go to work for five days a week, but the working hours are extended by one hour each day, taking into account leisure life, but also to maintain production performance, a compromise program will come out! This is a win-win solution. Collective hooking method: Assume that the content of the negotiation has five ABCDE items. Instead of talking about it one by one, try to use a combination of policy, such as A, D and E, so that negotiations can be held. The power is greatly increased. For example, when negotiating a contract, you can talk about the delivery date, price, and after-sales service. The collective hook method can expand resources and increase flexibility, and the probability of negotiation is naturally increasing. The topic cutting method: Cutting a big topic into several small topics to talk about, thus widening the space for the exchange of interests between the two sides, in order to reach a consensus. For example, the supervisor suddenly wants you to join another working group. This big issue of "going to go" can be cut into "when to go", "what role to use", "how long to go" and "how to arrange for the aftermath" to discuss . Similarly, if you want to ask the boss for a 5% salary increase, you can also cut the topics such as "when to add", "several times plus" and "what to start under". Negotiating experts suggest that when it is found that there is only one issue on the table, and it is not a matter of time, the issue of cutting becomes the most important problem-solving work. Parallel exchange method: If there are several major issues that need to be discussed, and both of them have some of the most important issues, then they can be pulled out first and negotiated with the principle of exchange concession. For example, if the employer makes concessions on the calculation of overtime pay, then the labor will also compromise on the number of holidays. This kind of "you give me what I want, I give you what you want" parallel exchange method, let both sides get something from the beginning, will set a good interactive atmosphere for the negotiations, and contribute to the success of the entire negotiation. In order to run a high EQ negotiation, every detail needs to be carefully and accurately laid to avoid inadvertent breaking. Especially for you to sort out the high EQ negotiation skills, let's learn together! 1. Initially put forward more requirements to reserve concession space: The intention of this approach is not only to increase the flexibility of negotiation, but also to create a sense of pleasure and accomplishment after the concession. 2. Avoid confrontational negotiations: Don't say "I want to talk to you about my needs" and say, "I suggest we work together to find a solution." When the other party expresses a strong objection, he does not say, "How can you say this?", but use: "I understand your feelings, I have thought so before, and then I found out......." to remind each other Another perspective of thinking. Avoid confrontation between the enemy and the enemy, and the negotiations will have a backward path. 3. Think of each other's anger as a negotiation skill, not an emotional reaction: In case the other party is not irritated, we should express moderate respect, but don't let the other party arouse their negative emotions. For example, you can say, "I understand that you are not very satisfied with this proposal," and then find out what the other person really thinks: "What do you suggest us do?" There are two advantages to this approach. One is that you will not let yourself misunderstand the other party's intentions in a panic, and make a wrong concession. In addition, if "moving" is the other party's negotiating performance, it will not obscure him. The focus of negotiations. 4. Let the other party feel that it is the winner: One of the definitions of high EQ negotiations is that both parties have a sense of accomplishment when the negotiations are completed, so the high EQ negotiators will make the other party feel that they are winners. The actual practice includes: the space for concessions is getting smaller and smaller, and the speed is getting slower and slower, so that the other party can make the final proposal instead of himself. 5. Tell the other party that he has a retreat, not threatening the other party. He has no retreat: This is especially important for negotiating with the boss. Instead of saying, "If you don't raise my salary, I will leave." It is better to say: "If you feel that it is difficult to raise your salary, I may have to consider other alternatives. After my economic situation improves, I will come back to you and the company. Effectiveness." I believe that your negotiating skills have increased greatly. Finally, don't forget that honesty is the basis for successful negotiations. I wish you a happy talk!

recommended article

popular articles