Secretarial knowledge > negotiation skills

Twenty Wonders in Negotiation (9)


Stepping down: How to get rid of the dilemma by means of the steps 1. In fact, the "step" is not difficult. Under the Tang Dynasty Wu Zetian period, it is strictly forbidden to kill animals, and even the fish in the river are protected. Yu Shizhen Shide was sent to Shaanxi to serve, just arrived in Shaanxi, the chef used meat to entertain him. Yan Shide asked: "There are no slaughter in the country, how can there be meat?" The chef replied with respect and respect: "It is the cockroach who killed the sheep." Shide said: "This is really sensible." After a day, the chef Offer fish to Yu Shizhen. Yan Shide asked the fish how to come. The chef said: "This fish is bitten and dead." Yan Shide blamed the kitchen and said: "You are so stupid, can't you say that you are bitten to death?" It’s a good excuse to find it, and it’s wonderful to say it. Ouyang Xiu does not like Buddhism. If someone talks about a Buddhist book in Buddhism, he often looks at people's faces. But his younger son's nickname is called a monk. Someone asked him: "Since you don't like Buddha and reject monks, why do you name your son a monk?" Ouyang Xiu replied: "This is precisely because I look down on the monk. Just like people often use cows, I have to give the children the same name." The person who asked the question couldn't help laughing, praised Ouyang Xiu's eloquence. Obviously, the reason why Ouyang Xiu is looking for is not the real reason, but he finds such a convincing excuse at the moment when the average person is speechless, which is the manifestation of tact. Now I will find the excuses of the smart tricks to share as follows: 1 to play. It is the wrong words, once exported, immediately transfer the topic after a simple apology, intentionally to make birth by mistake, to change the atmosphere on the field with humorous, witty and flexible words, so that the listener will enter the new situation. There was a newly graduated college student who went to a joint venture company to seek employment, and a gentleman in charge of the reception handed over the business card. The college students looked nervous and hurriedly sighed and said: "Mr. Koshiyuki Miki, you are a Japanese, throwing your family, and coming to China to start a business, it is admirable." The man smiled slightly: "My surname, Noah, The authentic Chinese children" college students face red and red, no land. After a moment, I was sober-minded and sincerely said: "Sorry, your name reminds me of Mr. Fujino's Japanese teacher, Mr. Fujino. He taught Lu Xun many ways to study and let Lu Xun benefit his life. I hope that Mr. Yu will be in the future. I can also teach me from time to time." Mr. Sheng was surprised, nodded and smiled, and finally hired him. 3 will count. That is to use the other party's plan to make decisions to the other party. The summer girl who was watching the poster in front of the cinema was entangled in three guys. After a dim sum shop, the Xia girl walked over, there were very few people in the store, and the girl sat down at a party table. The three guys also sat down on the three sides of the square table, staring at her as if waiting for her decision. Xia girl's heart fluttered, but deliberately put on a pair of charming, eyes slowly scanned on the faces of the three guys. Then, the eyes looked at the opposite guy, but the two feet stepped on the feet of the other two guys under the table, smiled mysteriously, and whispered, "At 7 o'clock in the evening, at the entrance of Ping An Cinema, ok? "The girl also issued three secret numbers at the same time. The three guys thought they were talking to themselves, and they each went away with enthusiasm." Xia girl smashed the "tail" and returned home safely. 3 out of nothing. Once, Xiao Zhang came home from work. I saw that my wife and mother had fallen into the sky for this flower. His mother shed tears and pointed to Xiao Zhang and said, "I blame you for bringing a tigress to your home!" The wife sighed and sighed at Xiao Zhang: "You two women partnered to bully me!" At this time, the two women opened. The posture of the decisive battle. In this situation, if Xiao Zhang goes forward to persuade, it may not help. Suddenly, he was in a hurry and shouted, "I am sick and dead!" Then he rubbed his hands and squatted down, screaming. This is a true spirit, and the two women immediately stopped the "civil war." When the wife asked her husband, the mother rushed to take the medicine and asked if she would ask the doctor. After waiting for his "stomach pain", a "go" of her two also died. 4 quiet him silent. Whether you are a master or a guest, you have to deal with unreasonable demands, unpleasant behaviors, or scenes that are outrageous. Use your humor to solve it peacefully and try to avoid disputes. For example, if you want to calm down the argument on the table, you say, "Don't quarrel. It won't be the chicken that just eaten. It's not cock fighting!" The person who is too passionate about emotions said, "One person I have to believe something, I believe I have to drink another cup." 2. Give people a step down, save the field, such as fire fighting Beijing Hotel has an old barber named Zhu Dianhua, who has been haircut for Zhou Enlai for more than 20 years, the two became good friends. . Zhou Enlai haircuts come to the hotel at night when the work is idle. If there are too many customers and the barber is too busy, the customers say that the prime minister is too busy and eager to let him know. Zhou Enlai always refused to swear, sat down to read the newspaper, and patiently waited in line. Sometimes, because Zhou Enlai's work is too busy, I can't find time to go to the restaurant to get a haircut. I have to ask Master Zhu to come to his house to have a haircut. On one occasion, when Master Zhu gave Zhou Silai a shave, Zhou Enlai suddenly coughed. The razor cut a small hole in the prime minister's chin and flowed out blood. Master Zhu saw his nervousness and quickly apologized to Zhou Enlai. Zhou Enlai and He Yue calmly comforted him and said: "How can you blame you! Blame me for not chopping with you beforehand. Fortunately, your knife is hiding fast!" Master Zhu was very moved and very guilty. In order to comfort Lao Zhu, Premier Zhou specially sent people to ask him to eat. It is not just a technical issue to be willing to give people a step and let the other person down. There is no tolerance for elegance. Everything always hurts the water. If you fall into the shackles, you will not be a master of the round. Of course, without the wit of a round field, it will also make people unable to do so. In 1993, "9.23 Night", Beijing TV Station set up a live broadcast site at Wuzhou Hotel, and celebrities from all walks of life were invited to attend. Once Beijing’s “Shenzhen Olympics” is successful, the images of the carnival will be transmitted to the world through satellite. At 2:15 am on September 24th, Taipei time, IOC President Samaranch appeared on the screen. All the Chinese in front of the TV are expecting him to say "Beijing". Lao Sa did say it, but he said in English, "Thank you Beijing....,." Some people just heard "Beijing" and thought that the bid was successful. Immediately began a fanatical cheer. The mood was hot and the audience was full. The crowd was boiling. The reporters gathered to prepare for the interview... Taiwan was invited to be the finalist in Taiwan. Mr. Zhang Di is also immersed in ecstasy. But he suddenly found that CCTV's broadcast screen was a cheering scene on the streets of Sydney. His heart ~ oh, quickly told the surrounding: "Calm, may be wrong!" - there is no sound on the field. Zhang Di stood up in a difficult way. The well-informed and experienced wise singer Wang was too difficult to find in his life. The face of the vicissitudes of life was very complicated. "Everyone, just heard Beijing, I How ecstatic the heart is, I thought we got this honor; but the final conclusion is Sydney... But I have to say that Beijing has already won, and we really won! You see from TV broadcast that Beijing has become The focus of the world, the Olympics is participation, we have embarked on the international stage, this is our pride,... Dear friends, I am from Taiwan, but I represent the voice of all Chinese and the Chinese people all over the world: Wishing us Beijing to symbolize In the direction of freedom and peace, we will always make great strides and move towards victory! Just now a friend said that it is pertinent to have friends, and it is not enough for us to let the world know us in a short time. We Efforts have been made, and the pace has to be accelerated. Beijing will go in this direction..." Zhang Di’s bright and round field has found a step for the Chinese people around the world and saved Yang Zi. This is with him. Key moments can remain calm, leisurely cope inextricably linked. Most of the things that people can't get on the stage happen when people don't expect it. However, as long as they can change the angle in time, they can find a step, and they can even add some fun to life. There is a couple who are arguing over small things and are noisy at home. Just as his wife made a lion-like appearance to her husband, a friend came to visit and her husband was unaccompanied. Fortunately, the wife also took care of her husband's face and watched her friends come and scream. But for the husband, after all, it is impossible to get rid of the embarrassing situation. When the friend saw it, he smiled and said: "Listening to your communication is quite warm. It’s really not the time for me to come!" When the words came out, his wife first blushes and leaves without words. Her husband immediately said to his friend: "It’s a relative, it’s love. We’re just flirting! Don’t look at her as fierce as it was, it’s actually showing her concern for me, don’t believe you ask her.” His wife came out from the back room and played haha ​​with friends. The quarrel turned into a cloud. This kind of round field between husband and wife must also have two qualities to achieve: one is to have tolerance, tolerate the elegance, to be willing to give people a step, and the second is to be good at strain, just like the firefighters who are fighting fire, can not be afraid, can quickly The land responded to the embarrassing situation and found a way to cope. In social situations, everyone is present in front of everyone, so they pay special attention to the shaping of their social image, which will show more strong self-esteem and vanity than usual. Under this kind of mentality, he will have a stronger resentment than usual because you made him unable to get off the stage, and even endure the resentment with you for life. In the same way, because you have provided him with steps, he has saved his face and maintained his self-respect, and he is more grateful to you and has a stronger feeling. These will have far-reaching effects on future exchanges. Give people steps and save the field in time, just like fighting for people. 3. Find the lost "face". Many times, you should plan for yourself. Some people will not understand your situation, and many people will not be able to see you. Therefore, playing the round field is not only to make a break for others, but also to find a step for yourself and get out of the dilemma. The technique of finding a step can not be repaired. The following is a little discussion. In real life, there are often situations in which you are caught in a difficult situation because you are wrong. This will have a negative impact on interpersonal interactions. Therefore, it is especially important to say what to do in the future. In order to make mistakes remedy in time and create good interpersonal relationships and moods, the most important thing is to master the necessary methods of error correction. It is a good idea to make mistakes. This method is to subtly continue the wrong words after the wrong words are exported, and finally achieve the purpose of error correction. The other thing is that it can change the situation of speech without moving, so that the listener can involuntarily transfer the original ideas, unconsciously follow my thinking and think, and mobilize emotions with my words. At a wedding reception, the guests will help each other and fight for the blessing of the newcomers. One gentleman said with excitement: "After the season of love, I have entered a long journey of marriage. The world of feelings often needs lubrication. You are like an old machine now..." He actually wanted to say "new "The machine", but blurted out the mistakes, making the seat stunned. A new couple is even more dissatisfied with words, because they are all divorced, naturally thinking that the words just sneaked. The original intention of the gentleman was to compare a pair of newcomers to a new machine, hoping that they would have less friction and more understanding. But if you want to export, if you correct it, it will not be beautiful. He immediately calmed down, thought a little, and added the sentence without hesitation: "has passed the rules." The gentleman then said with deep affection: "The bride and groom, I wish you all the time to bathe in the spring breeze of love." The applause in the hall was thundering, and a couple of new people had already laughed. The guest’s mistake is awesome. Wrong words and exports, simply follow the mistakes and continue to change, but subtly changed the context, so that the original awkward turned into a deep blessing, but also revealed the twists and turns of the new human emotional process, quite a bit, quite Point stone into gold. Some public occasions, because of the mistakes you have made before, some people have ulterior motives or unclear, when the face asks your disgraceful history, reveal your scars. If you go directly to explain, probably not many people will forgive you, and the entanglement in their own mistakes will get worse. At this time, you can use metaphors, hints, etc., so that everyone can understand the situation that you made mistakes at the time. Since Khrushchev used to be a very trusting and important person of Stalin, after he criticized Stalin, many Soviets had doubts: Since you have long recognized the mistakes of Stalin, why did you never put forward different opinions earlier? Have you been involved in these wrong actions? On one occasion, at the party congress, Khrushchev once again criticized Stalin's mistakes. At this time, someone handed a note from the audience. Khrushchev opened it and said, "Where are you?" This is a very sharp question, and Khrushchev’s face is embarrassing. It is difficult for him to answer. But he can't avoid this problem, and he can't hide it. He also knows that many people have the same problem. What's more, at this moment, thousands of eyes under the stage have been staring at the piece of paper in his hand, waiting for him to read it. Khrushchev meditated for a moment, picked up the note, and read the contents of the note aloud. Then looked at the stage and shouted: "Who wrote this note. Please stand up and go to the stage." No one stood up, all the people jumped heartily, I don't know what Khrushchev was doing. The person who wrote the article was even more uneasy, and regretted the move just now, thinking about what would happen if it was found out. Khrushchev repeated his words again. The audience was still dead, and everyone was waiting for the outbreak of Khrushchev. A few minutes have passed. Khrushchev said calmly: "Well, I tell you, I was sitting in the place where you are now." Khrushchev skillfully created a scene on the spot, using this scene that everyone knows its meaning to linger and subtle. Metaphorizes your own answer. This kind of answer does not lose its prestige, nor does it make the audience feel that he is in the text. The reason why this kind of scene is very effective is that it can really make people experience, so as to quickly realize the harshness of the strong man who exists in his questioning. Most of the humor has not failed, but what if it fails and how can it be round? At this juncture, you must be able to self-deprecating, you can say: "The mystery of this joke must be sent to the FBI to find out." You laughed at this sentence and laughed with the audience. Or: "Let's talk about a condition. If you laugh at this story, I promise to stop talking about it." Or: "Before I didn't tell more jokes, I have an idea, if you listened This joke laughs, and I offer five jokes for free." Such a whisper can not only help you and me to cope with the situation on the podium, but also has a solution to any embarrassing or embarrassing scenes in life. When you need help in your speech, try the following: "I know you are there because I can hear your breathing." "Do you think I am speaking too fast?" or when you see the audience When someone is whispering to the neighbor, you say, "Why don't you explain it to him after you go home?" or such a sentence: "You have recently been fortunate enough to invite a good speaker, sometimes unfortunate. Please come to the bad speaker. Today you have a double treatment, because my wife said that this person is both good and bad." Although your humor sometimes fails, it is still a good medicine for finding clever circles. So when you practice your own jokes.

recommended article

popular articles