Property Engineering Department Work Plan

Part 1: The work plan of the Property Engineering Department

What should be paid attention to in the engineering department of the property company? Because there is no work experience in the new things just touched THANKS
In fact, in addition to the basic job responsibilities, there must be a strong sense of responsibility, the property engineering department work plan. Really value this job and want to do it well. Because maybe you are related to dozens of families. Property work is cumbersome, and the project is even more so, sometimes it’s too busy to stop for a day. This is the responsibility of our property owners to support us in solving every problem for thousands of families.
It should be well maintained, decoration and maintenance are very important. It is not necessary to pull the main thing is the electrician, there is the responsibility of the maintenance department of the property company, these are your work: 1. Responsible for the development of public facilities in the community, Management regulations for buildings and equipment systems; 2. Acceptance and data verification for power supply, air conditioning, water supply and drainage, fire protection, elevators, weak current systems and building renovation projects for new property projects; 3. Responsible for checking the approval and approval of user decoration and approval 4. Renovation plan and supervision of the implementation of the renovation plan; 4. Responsible for the preparation of equipment and facilities maintenance plan, responsible for the contract review related to the business of the department; 5. Responsible for the engineering transformation, equipment renewal, program and budget preparation in the community. And sent to the relevant departments for review; 6, responsible for the maintenance of repair and decoration projects, equipment maintenance, responsible for equipment maintenance, maintenance, engineering projects for technical review; 7, responsible for the management, operation, maintenance of all equipment, facilities, etc.; And cooperate with the customer service center to do the inspection and recording of the housing facilities and equipment when the user is staying; 9. Responsible for the maintenance and construction work orders distributed by the property management personnel of the customer service center; 10. Responsible for the handling of emergency situations in the community.

Part 2: Project of the Property Engineering Department

In the new year, in order to realize the long-term development of the company, combined with the actual situation of the company and our department, the focus of our work in 2019 is to focus on the implementation of the work of the engineering department, and on the basis of the work of the original engineering department. Continuously improve the quality of service, and actively cooperate with the property service center to complete various maintenance tasks. The special work plan is as follows:
I. Personnel Arrangement According to the operation mode and the requirements of post management, the personnel of the engineering department maintain the current number and ensure the operation of the hydropower system. In order to ensure that emergency incidents can be handled in a timely and effective manner, in the existing staffing, the listening system is implemented at night.
Second, the work plan strengthens the service awareness of the engineering department. At present, in terms of services, the engineering department needs to further improve the service level, especially in terms of mode and quality, and further improvement is needed. The department will conduct regular and irregular training on service awareness and methods to improve the service quality and service efficiency of departmental personnel.
Improve the system, clarify responsibilities, and ensure the sound operation of the department. In order to give play to the role of the Ministry of Engineering as a good communication concern between the development of property and business, the service system is improved and improved, which is more suitable for the current work. From the equipment management and personnel arrangement system, the real realization of the work has rules to follow, and the system regulates the work. Through the implementation of the system, clear responsibilities and ensure the sound development of the department's work.
Strengthen equipment supervision and strengthen cost awareness. The engineering department is responsible for the maintenance and management of all facilities and equipment, directly related to the control of property costs. Familiar with the operation and performance of the equipment, ensure the normal operation of the equipment, and follow the gravitational area of ​​the standard operation. The engineering department will implement it according to the needs of the relevant work, so that there are equipment, maintenance and effectiveness; Plan to a specific individual.
Conduct training, strengthen learning, and improve skills. At present, the scope of the services of the engineering department is still relatively limited, especially limited to the structure of its own knowledge. In order to further improve the work skills, appropriate theoretical study, learn from each other and improve the service level of the overall team.
According to the characteristics of the maintenance of facilities and equipment, the corresponding maintenance plan is drawn up and the work objectives are refined.
Third, do a good job of energy control management Energy costs usually account for a large proportion of the daily cost of the property company, energy saving is an effective means to improve the company's efficiency. The key to energy management is:
Improve the awareness of energy conservation for all employees.
Formulate the necessary rules and regulations.
Take necessary technical measures, such as the renovation of lighting equipment and equipment for market advertising and street lighting, and adjust the time of switching lights according to the season to minimize energy consumption; transform the lights of the corridor into energy-saving lamps to change the control switch into touch delay. switch.
Internal assessment control of equipment operation and maintenance costs to avoid and reduce unnecessary waste.
Regularly copy the water meter and collect it every month to do the work of saving energy and reducing consumption.

Part 3: Project of the Property Engineering Department

Maintenance and management of public facilities
1. Increase coordination of construction units and strive to complete the repair of diesel generator failures in the Western Region by the end of February.
2. Follow up the remaining problems of the public facilities and facilities, propose solutions and suggestions, and coordinate the relevant construction units to continue maintenance and rectification.
3. Improve the water level control and alarm of the living pool, increase the safety factor, eliminate potential safety hazards, and ensure property safety.
4. Contact the construction unit to overhaul the water pump monitoring system, and train all the duty personnel and engineering personnel to carry out the pump monitoring system operation training.
5. Inspect and verify the power supply, air conditioning, water supply and drainage, fire protection, elevators, weak current systems and building renovation projects of the company's takeover of property projects.
6. Clear the warranty period of the construction unit to the public facilities of the L4 area and clarify the warranty responsibility.
7. Formulate the budget for the maintenance fund of the public facilities and facilities, report it to the company for review, and propose an external maintenance plan.
8. Establish detailed equipment accounts and equipment lists.
9. Prepare detailed equipment, facilities maintenance and repair plans, maintenance items, and maintenance standards, and require departmental staff to perform equipment maintenance according to the standards in strict accordance with the plan, so that the equipment can operate safely and reliably, prolong its service life, and achieve the purpose of maintaining value and increasing value. .
The cooperation of marketing work actively cooperates with the work of the sales department to ensure the normal operation of various model houses, sales halls and related supporting facilities, and create a good atmosphere and environment for marketing work.
Indoor maintenance service
1. First of all, focus on the inspection, maintenance and repair of public facilities and equipment to ensure that the equipment is in a good operating state, and at the same time pay attention to the indoor maintenance service work, so that "two hands, both hands must be hard." In combination with the current shortage of manpower, one daily maintenance technician is arranged to provide maintenance services to the owners in daily shifts and mid-shifts, mainly to solve the repair projects that affect the normal life of the owners.
2. Coordinating the customer service department to clear the scope of the indoor decoration warranty for the decoration unit and the construction unit, which is within the scope of the warranty, and the customer service department will coordinate the relevant responsible units to solve the problem of reducing the indoor maintenance pressure;
3. It is recommended that the company determine several special maintenance units. When receiving projects that exceed the scope of business or service capabilities of the engineering department, such as the owner's request, the owner may provide relevant information about the special maintenance unit, and the owner will contact the home service for repair.
System Construction
1. According to the condition of the community equipment and the characteristics of the service, formulate the ISO program file, work specification and quality manual of the property management, and improve the rules and regulations of the engineering department.
2. Apply the ISO file to improve the operation and management regulations and safety operation procedures of public facilities and equipment systems in the park, scientifically manage equipment and facilities, and ensure the safe operation of the equipment under its jurisdiction.
Standard management
1. Use property management ISO program files, work specifications, quality manuals and various record forms to standardize management and improve property management.
2. Organize the staff of the headquarters to learn the company's rules and regulations, conscientiously implement the post responsibility system, supervise the subordinate employees to strictly implement the operating procedures and staff codes, and conscientiously implement the property management regulations and company rules and regulations.
3. Organize the employees of the company to cooperate with the customer service department to do business services, and conduct discussions, communication and common progress with the customer service department from time to time.
Team building
1. Strengthen employee skill training For the operational status, functions and technical characteristics of various equipments and facilities under the jurisdiction, carry out theoretical study, on-site explanation and operation training throughout the year, requiring all employees to be clear and familiar with the location and operation methods of various equipments. .
According to the technical status of the subordinate employees, a professional knowledge training plan will be prepared, implemented according to the plan, and regularly assessed.
Encourage employees to participate in skills training in their spare time and cultivate a technical backbone.
2. Emphasis on ideological education to strengthen safety production awareness, preventive prevention, prevent problems before they occur, and ensure personal safety and equipment safety.
Emphasis on professional ethics education, correcting the work attitude of employees, strict management, and establishing uprightness. Resolutely eliminate four kinds of people: those who only say that they are not doing things; those who are overstaffed; those who do not have a high level of business, and who do not seek advancement; those who use their positions to seek personal gain.
Strengthen the awareness of property management services, cultivate a sense of competition, improve the quality of employees, strengthen the team spirit education of employees, and enhance cohesion.
3. Promote talent training 50% of the grassroots employees in a year have the quality of the foreman, the quality of the foreman with the supervisor, the quality of the manager with the manager, and the reserve for the company's development and the delivery of key personnel.
Fifteen, the outlook for the company's prospects
1. Strengthen management, strengthen the company and strengthen management, so that the company's property management services are scientific, regular, professional, and integrated, and strengthen the company in one to two years, reserve management talents, and build a company. Integrity brand.
2. Large-scale operation, the company will be based on zz property management, set up the operation department, take over the real estate, expand the development space of employees, make the company operate in a large scale, and create greater economic and social benefits.