Store salesperson job responsibilities

Part 1: The role of the store salesperson job responsibilities

1. Product display
According to the color and lighting of the product, the product is placed in accordance with the volume, shape and appearance of the product;
The layout should be reasonable, category, eye-catching, beautiful art, full and neat.
2, commodity sales
Hello, hello! I want to see the goods in that regard;
Actively introduce the brand, origin, characteristics, methods of use and maintenance methods;
Active enthusiasm, courteous and civilized, smiling service.
3, commodity packaging
Bandaging and loading are accurate and rapid;
Beautiful, firm and sturdy, easy to carry.
4. Receipt receipt
Accurately fill in the sales receipts of the goods, the number of the goods, check whether the goods are consistent, and be accurate.
5, the requirements of the handover
The handover personnel should promptly and carefully check and check the goods inventory slips, and promptly ask questions, find out the root causes, implement the responsibilities, and resolve them quickly;
After the check is completed, the order is in conformity, and after the correctness is correct, the handover procedure is completed, and the early shift staff can get off work;
In the process of handover, the “early receptionist, two correct” early shift staff received good customer, no need to hand over the class and neglect the customer, stand the last shift, and accurately complete the handover procedures.

Chapter 2:

1. Adhere to the principle of the supremacy of guests, civilized business, smile service, pay attention to instrument appearance and standing posture.
2. Warmly and courteously receive guests, introduce products in a realistic manner, and must not quarrel with guests.
3. Obey the discipline, stick to the post, not late, do not leave early, and guarantee the normal operation of the business.
4. Leave and transfer should be reported in advance and subject to uniform deployment.
5. Conscientiously abide by labor discipline. Do not string cabinets, do not allow chat; do not read books, read newspapers; do not allow smoking; do not loudly scream and play, play, and do not use the work for personal gain.
6. Conscientiously abide by the financial discipline. Cash and articles are clearly cleared in person; invoices are sold at the price, no fraud, no price increase or discount; special commodity offers are approved by the department manager and sales manager.
7. The cash in hand should be handed over to the financial manager in time, and the surplus items must be re-registered, and the cash or items should be compensated personally.
8. The transfer of the money must be carried out at the same time. It is not allowed to bring private money into the business premises.
9. Do not ask the guest for tips, misappropriation of business and borrowed goods.
10. Pay attention to the environmental sanitation of the business premises. Before leaving work, all the garbage must be removed, and fire prevention and theft prevention work should be done.
11. The sales of the same day should be submitted to the accountant according to the payment procedures.

Chapter three:

First, the post name: store salesperson
Second, the report superior: the head of the main station
Third, supervise the subordinate: no
Fourth, contact positions: the total station
V. Responsibilities: Responsible for the sales and storage of goods at this counter, providing guests with warm, courteous, prompt, thoughtful and high-quality services.
Specific responsibilities:
1. Do a good job in sales and service of goods, consciously abide by the discipline of the counter, and implement the operating specifications of the sales staff, clearly priced.
2, health work should be careful and meticulous, clean and clean.
3. When you receive a guest, you must have a smile and be "active, enthusiastic, patient, and thoughtful." Actively introduce the characteristics, performance, origin, and price of the goods, and prepare the products for the guests as a good staff.
4. The goods packaged for sale should be firm and beautiful, and convenient for guests to carry.
5. Care for the goods and do a good job in cleaning and sanitation of the goods.
Sixth, quality requirements:
1. High school education or above or equivalent.
2. Master a foreign language and communicate with guests.
3. Work is serious and responsible, and has a strong sense of responsibility for work.
4, the instrument is correct and healthy.
5, the best age is 20-35 years old.

Chapter 4:

*Before opening the store
1. Go to work on time.
2. Check if the shelves of the store shelves and the promotion desk are full of shelves.
3. Check the goods with insufficient quantity, prepare to order or pick up the goods.
4. Pull the surface.
5. For the grocery, fresh and frozen foods, check the freshness, quality and shelf life, and perform the cleaning according to the cleaning schedule.
*Working daily
30 minutes before opening the store:
1. Make sure that the clearing path is clear and clean.
2. Confirm that the goods are full of shelves.
3. Check if there are any missing price cards or if there are any unbarred items.
4. Check that the barcode and price are correct. *Working in the morning
1. Lead sales representatives to organize warehouses.
2. Do check the inventory quantity.
3. Confirm that the order has been faxed to the supplier.
4. Assist the clerk to handle the arrival of the day.
5. Work at the store and help customers solve problems at any time.
6. Confirm that there is no commodity in the receiving area before noon.
7. Confirm that all promotional tables and shelf items are fully displayed before noon.
*Working in the afternoon
1. Is the inspection full?
2. Perform a return.
3. Work at the store to handle the arrival of the day.
4. Always assist the promoters to solve the problem.
5. The product should be delivered to the manufacturer again.
6. Make sure all acceptance forms have been verified.
*Before the store opens
1. Confirm full display.
2. Make sure there are no goods in the receiving area.
3. Make sure the warehouse is clean and tidy.
4. Report the key events of the day to the mall manager.
5. Handover with the late shift staff.

Chapter 5:

First, the post name: store salesperson
Second, direct superior: front desk foreman
Third, direct subordinate: no
Fourth, job responsibilities:
1. Participate in weekly class meetings and after-hours meetings held by the front desk foreman.
2. Sell and keep the counter goods, master the knowledge of counter products, and actively introduce and promote the products to the guests.
3. Prepare the work before opening the door, do the sanitation work of the counters and goods, prepare the work supplies, and replenish the counter goods and put them neatly.
4. Grasp the trend of commodity sales, actively seek the opinions of guests, and report to the foreman.
5. Responsible for picking up goods and loading goods, ensuring sufficient supply of counters.
6. Fill in the bills, payment slips, business day statements, sales record sheets, daily commodity inventory tables according to financial regulations, and make the accounts clear and accurate, find discrepancies, and check and report to the foreman.
7. Responsible for the collection and transfer of the customer after shopping.
8. Responsible for the maintenance of shopping mall facilities, equipment and commodities.
9. Responsible for the safe work of the mall.
10. Participate in the business operation training of the foreman organization to improve the quality of customer service.
11. Report the problems encountered in the work to the immediate superior.
12. Complete other work matters directly assigned by the superior.