Clothing store manager's job duties

Part 1: Clothing store manager's job duties

As we all know, the store manager is the link of the cultural information transmission of the clothing store, and is the executor and specific operator of the clothing store sales policy. There is no doubt that the store manager is the soul of the clothing store, and its work ability and leadership ability directly affect the performance of the entire clothing store. So, what are the job responsibilities of the store manager?

One: Understand the brand's business policy and implement the sales strategy based on the brand's characteristics and style.

Second: comply with the company's various regulations, implement the instructions of the higher level, complete the company's task.

Third: Responsible for the management of the daily work of the counter, supervise and evaluate the performance of the shopping guide, timely reflect the staff dynamics, and train the shopping guide.

Four: Responsible for the accuracy of inventory, book creation, and product delivery.

Five: Responsible for the purchase of goods in the store, merchandise display.

Six: Assist the supervisor in handling and improving the operation of the counter.

Seven: Assist the supervisor to communicate and coordinate with the mall.

Eight: Regularly provide public relations promotion activities of surrounding brands in the mall as required.

Nine: Understand the sales of surrounding brands, register and provide daily in-store customer traffic data.

Ten: Inspire the enthusiasm of shopping guide, adjust the shopping atmosphere of the freight yard


Chapter 2: Clothing Store Manager's Job Responsibilities

1. Responsible for supervising the goods, loading, replenishment of goods, and doing the related operations such as acceptance of goods, merchandise display, product quality and service quality management.

2. Responsible for the implementation of commodity price changes issued by the headquarters.

3. Responsible for executing sales plans, promotional programs and promotions issued by the headquarters.

4. Master the sales dynamics of the store, and recommend to the headquarters the introduction of new products and the elimination of slow-moving products.

5. Master the maintenance knowledge of various equipment in the store.

6. Responsible for supervising and reviewing store accounting, cashier and report production, and accounting processing.

7. Responsible for supervising and inspecting the operations of tally, waiters and other personnel.

8. Responsible for the management of employee attendance, appearance, instrumentation and service specifications.

9. Responsible for the staff assessment, staff promotion, downgrade and transfer recommendations.

10. Responsible for the training and education of employees.

11. Properly handle all kinds of conflicts in customer complaints and service work.

12. Supervise the cleanliness inside and outside the store, responsible for the management of operations such as security and fire prevention.

13. Supervise the management of store loss and grasp the scale of commodity loss.

14. Do a good job of coordinating with the communities around the store.


Part 3: Clothing store manager's job responsibilities

First, work responsibilities

Communicate the target to the subordinates, master the daily, weekly, monthly, and cumulative goals, lead the employees to complete the specified sales targets set by the company, and reach countermeasures according to the performance, lead the employees to provide quality customer service, and strive to do their best. Strive for the best turnover for the company.

Supervise store administration and business work: preside over morning and evening meetings, and make records.

The sales work is analyzed, the supply situation is checked daily, the best-selling products are replenished in time, and the unsalable products are made rationalized sales suggestions or returned to ensure daily sales.

Into the store's goods, arrange the clerk to carefully count, if the difference is found, immediately report to the company.

Effectively manage and use resources such as manpower, goods, store displays, promotional items, etc.

Regular training and guidance for employees: All rules and regulations related to store work practices.

Communicate the projects and work of the company, train and manage all employees.

Second, personnel management

Guide the discipline and attendance of its employees.

Prepare the schedule, make appropriate corrections according to the actual situation, and ensure that the subordinates go to work on time.

It is recommended that personnel transfer, disciplinary action, subordinate promotion, etc.

Responsible for the implementation of grooming standards and uniform standards.

Train employees' product knowledge, sales skills and other relevant work knowledge.

Understand company policies and operating procedures, explain to employees, and drive implementation.

Make sure every employee knows about store safety and emergency instructions.

Clearly understand the relevant employment regulations and explain to the staff about company codes and benefits.

Hold an in-store work meeting: preside over the morning and evening meetings, and make a record, discuss the operation and business issues with the employees, give full play to the spirit of the employees, communicate in time, and reach a consensus.

Third, customer service

Guide your employees to sell goods with professionalism and enthusiasm, and provide quality customer service.

Effectively handle customer complaints and reasonable requests.

Establish a good relationship between customers and the company.

Establish customer contact files to better serve customers.

Fourth, the goods management

According to the actual inventory and sales of the store, increase the replenishment volume to ensure that the store memory is suitable or sufficient.

According to the company's requirements, the goods are displayed correctly.

According to the trend of market transformation and flexibility, the way of displaying store memory goods is changed.

Supervise the receipt, return, and transfer of goods, and ensure that it is correct.

Supervise the neatness, cleanliness and smoothness of the displayed goods.

Pay attention to market trends, analyze customer feedback, and timely report and make positive comments to the company.

Fifth, the store operation

Monitor the sales of the whole store.

Responsible for opening and closing, supervising the cash register and operating computer equipment.

Maintain the warehouse and warehouse clean and tidy.

Keep the lighting, music and instruments in full operation.

Make sure that the interior and exterior of the store are renovated and the shelves are intact.

Supervise all in-store renovations and maintenance matters.

Responsible for in-store goods, property and cash security and fire prevention work.

Responsible for the exhibition work, maintenance of goods in the goods yard according to the company's display requirements.

Ensure that weekly business reports and analytical business conditions are delivered on time and accurately.

Drive all employees to effectively improve sales.

Schedule weekly/monthly work plans and ensure that all types of files are properly filed.

Hosting various meetings of the store as a communication bridge between employees and the company.

Regularly arrange shopping guides to understand the movements of other brands, report to the company in a timely manner, strengthen consultation and circulation, and monitor the arrangement of promotion activities.

Responsible for returning goods, importing goods and entering the computer or entering the account in time.


Chapter 4: Clothing Store Manager's Job Responsibilities

Financial dimension

Maintain good sales performance in the store;

Completion of various business indicators issued by the headquarters, and grasp the achievement of daily, weekly, monthly, cumulative, etc. goals;

Strictly control the loss in the store, supervise and improve the management of commodity loss in various departments of the store;

Reasonably control personnel costs and operating costs, and establish a "low cost" business concept;

In-store asset storage and maintenance.

Internal management dimension

Responsible for the operation and management of supermarket stores;

Implement company policies and guidelines;

Supervise the operation of import, shipment, acceptance, warehouse management, merchandise display, and product quality management of supermarket stores;

Supervise and audit the cash register and bill entry of supermarket stores;

Store business expenses according to regulations to ensure the safety of business accounts;

Responsible for returning goods, transferring goods and inputting them into the computer or crediting them in time;

Responsible for opening and closing, supervising the cash register and operating computer equipment;

Supervise store administration and business work: preside over morning and evening meetings, and make records;

Prepare the schedule, make appropriate corrections according to the actual situation, and ensure that the subordinates go to work on time;

Responsible for the recruitment, training, and resignation of store staff;

Proposed personnel transfer, disciplinary action, promotion of subordinates, etc.;

Schedule weekly/monthly work plans and ensure proper handling of all types of files;

Supervise and manage the service standards of attendance, appearance and instrumentation of store staff;

Keep the store clean and create a good shopping environment;

Keep the lighting, music and instruments in full operation;

Have a high degree of safety awareness, strengthen fire prevention, anti-theft, anti-work injury, security and other work;

Quickly deal with unexpected incidents such as fires, power outages, theft, robbery, etc.

Clean and honest, reject any bribes from suppliers;

Authorized assistants handle in-store transactions.

Customer dimension

Maintain the high efficiency of employees' work and maintain good customer service in stores;

Effectively handle customer complaints and reasonable requests;

Establish a good relationship between customers and the company;

Establish customer contact files to better serve customers

Employee learning improvement dimension

Organize and implement training, and regularly provide training and education guidance to employees;

Employee file creation and growth planning.