Beauty salon manager duties

Part 1: The duties of the beauty salon manager

1. Sales task

1) The store manager needs to lead all the staff to complete the company's monthly sales/service tasks.

2) The monthly sales/service tasks for reaching the store must be distributed to each group according to the actual position of the post, and the assistant team leader should be assigned to assign the tasks to each group.

2. Business work

After 1) a timely manner in accordance with the timing of the time, holidays and other special, develop different marketing strategies, general manager of the newspaper real instructions

2) Proficiency in the whole store product, project unit price, ingredients, ingredients, operating procedures and different discount points; proficient in the operation of the whole store instrument, and familiar with the performance and principles of the instrument.

3. Personnel management

1) Supervise the daily attendance of each group of employees. If there are violations of attendance regulations, they should be punished according to the corresponding terms.

2) Arrange for employees to work overtime.

3) Check and supervise the employee's work performance and health at any time, and score on the spot. If there is any problem, correct it on the spot.

4) Assist financial management in cashier management, and review the bills of beauty consultants on a daily, weekly, and monthly basis.

5) Handle customer complaints in a timely manner to avoid expansion. According to the company's regulations, the corresponding personnel should be treated and submitted to the general manager for execution.

6) Do a good job in the in-store consultant and beauty director, and build a solid management backbone for the company's sustainable development.


Chapter 2: The duties of the beauty salon manager

1. Responsible for the overall affairs of the store, and work together with all staff to complete the identified goals in a timely manner.

2. Formulate our management objectives and business policies, including the development of various rules and regulations and service operating procedures, stipulate the duties of managers and employees at all levels, and supervise the implementation.

3. Establish and improve the organization management system of the store to make it rational, streamlined and efficient. Coordinating the relationship between various departments, so that the store has an efficient work system.

4. Improve the financial system of the store, read and analyze various financial statements, check and analyze the monthly business situation, supervise the financial cost control, financial budget and other work. Check income and expenditure, accounts receivable and accounts payable.

5. Regularly inspect the work of public places and departments, check service attitudes and service quality, find problems in time, and solve problems.

6. Cultivate talents, guide the work of various departments, improve the overall service quality and quality of the staff.

7. Strengthen the maintenance and repair work of this store and the safety management of our store.

8. Select, hire, and dispose of the department heads, foremen, hair stylists, beauticians, pedicures, health care providers, finance, cashiers, etc., determine the establishment of the store, responsible for the recruitment, assessment, rewards and punishments, promotion and so on.

9. Caring for employees, leading by example, makes the store highly cohesive, and requires employees to complete their work with a high degree of enthusiasm and responsibility.


Chapter 3: Beauty Store Manager's Duties

A. Understand and master the business philosophy of the general beauty salon, formulate the corresponding beauty salon management policies and objectives, fully implement and promote the achievement, master the daily, weekly, monthly and quarterly goals to achieve good, timely and profound analysis according to the performance status Summarize the advantages and disadvantages and make corresponding countermeasures;

B. Set up the annual plan, the seasonal plan, the monthly plan, and the weekly plan report manager according to the beauty policy and goals of the beauty salon; manage and understand the customer information of the beauty salon, and regularly organize the customers and members of the store to carry out the salon activities for the relationship. communication, or regularly carry out various promotional activities, invite guests or other senior management staff to attend! make a detailed feasibility plan submitted to managers plan activities and to develop appropriate sales incentives for new customers, old stable Customer source!

C, establish and improve the beauty salon merchandise, consumables inventory ledger, handed over to staff management, regular testing to understand the dynamic balance of merchandise, consumables, to ensure the normal operation of beauty salons; for managers errors of economic sanctions, not months The supervisor submits the physical inventory form to the company's finances;

D. Supervise and manage the daily work assignment, attendance assessment, staffing, education and training, staff work norms, behavioral norms, and health management of the beauty salon, set the corresponding assessment management system, reward and punishment system and baby gold system, and lead by example. carried out;

E. Understand and collect the trends of the business circle, the situation of competitors, the market dynamics of the beauty industry, the customer's situation, the feedback of product use problems, the response of employees' problems, and timely report to the company to take corresponding countermeasures;

F. Master and review the daily business report of the beauty salon, the expense report, the purchase and inventory report of commodities, declared sales and consumables, and the monthly, quarterly and annual loss statements;

G. Supervise and manage the hardware equipment of beauty salons, beauty equipment, security measures such as anti-theft and fire prevention, environmental maintenance and disaster prevention;

H. Participate in foreign-related public relations business, master customer information, deepen emotional communication with important customers, broaden business scope, comprehensively enhance the visibility and reputation of beauty, and establish a good reputation;

I. Organize weekly meetings, fully implement the business policies and sales strategies at different stages, solve problems in a timely manner, and give awards to employees' monthly performance. Arrange the next month's goals and work plan to help employees achieve their goals and enhance their professional skills and sales capabilities;

J. Do a good job in the beautician's ideological work, check the working day, often talk to the beautician, care about their thoughts, work, life, etc., listen to the opinions and suggestions of the employees, organize collective entertainment activities regularly, and fully mobilize the enthusiasm of the employees. To enhance team cohesion;

K. Conduct a comprehensive summary of each stage of the project in a timely manner, and summarize the monthly work, quarterly work summary, and annual work summary report to the manager to correct the next step.


Chapter 4: The duties of the beauty salon manager

Explain the service awareness of the beauty salon, cultivate the professionalism of the employees in the store, and rationally use the talents

Develop a work plan with a clear division of labor to assist employees in achieving their goals, beautician's skills and sales capabilities

Analyze customer opinions, explain service thresholds and standards, work with colleagues to specify ways to improve services, lead by example, and implement service commitments

Regularly understand the development of customer sources and market competition, analyze the situation, and formulate countermeasures

Establish a fair, reasonable and effective reward and punishment system, coordinate the relationship between beauticians, and maintain good discipline

Supervise daily work to ensure the normal operation and high quality service of all aspects of the beauty salon

Choose high-quality products to serve customers, ensure good product performance, stable quality, value for money

Reasonably arrange the facilities in the courtyard to make it as convenient as possible for customers

Regularly train employees to improve service quality

According to market conditions, set a reasonable price

Clear price, establish a good reputation

Play a comfortable music atmosphere

Responsible for the performance management of beauty salons, including employee work arrangements, behavioral assessment and supervision


Chapter 5: The duties of the beauty salon manager

1, the beauty salon manager daily routine work

Sanitary cleaning and inspection.

Morning meeting.

Customer opinion processing.

The business summary of the day, information sorting.

Equipment and hygiene

2, beauty salon manager weekly work

Summarize and analyze the work of the previous week

Understand and master customer dynamics

Evaluation of beauty salons

Performance analysis of key businesses

Logistics analysis

Perform a general cleaning

Do a small event every week, such as holding a small internal story contest

Weekly work summary, seminar

Intensive talks with individual employees

3, beauty salon manager monthly routine work

Conduct monthly work analysis

Evaluation of beauticians

Performance evaluation of key businesses

Review financial statements

Salary payment

Dynamic analysis of passenger flow

Crop flow analysis

Competitive dynamic analysis

Home visit

Third, the job description of the beauty salon manager

Explain the service awareness of the beauty salon, cultivate the professionalism of the employees in the store, and rationally use the talents

Develop a work plan with a clear division of labor to assist employees in achieving their goals, beautician's skills and sales capabilities

Analyze customer opinions, explain service thresholds and standards, work with colleagues to specify ways to improve services, lead by example, and implement service commitments

Regularly understand the development of customer sources and market competition, analyze the situation, and formulate countermeasures

Establish a fair, reasonable and effective reward and punishment system, coordinate the relationship between beauticians, and maintain good discipline

Supervise daily work to ensure the normal operation and high quality service of all aspects of the beauty salon

Choose high-quality products to serve customers, ensure good product performance, stable quality, value for money

Reasonably arrange the facilities in the courtyard to make it as convenient as possible for customers