Front desk clerk's job responsibilities
Part 1: The duties of the front desk clerk
1. Responsible for answering and telephone transfer of the front desk service hotline, doing a good job in inquiries, and carefully recording and communicating important matters to relevant personnel, without missing or delay;
2. Responsible for the reception, basic consultation and introduction of visiting customers, strictly implement the company's hospitality service specifications, and maintain good courtesy;
3. To make a complaint to the customer, fill in the registration form in time, and communicate it to the customer service team at the first time, and regularly summarize the customer complaint record to the deputy general manager;
4. Responsible for the hygienic cleaning of the company's front desk or consulting reception room, table and chair placement, and keep it clean and tidy;
5. Accept the work arrangement of the administrative manager and assist the personnel and clerk to do other work of the administrative department;
Carefully implement the management regulations of the target card and complete the tasks and tasks assigned by the department.
Part 2: Job responsibilities of front desk clerks
Job responsibilities:
1. Responsible for the reception work of the company.
2. Responsible for the company's telephone transfer, fax transmission, document copying and so on.
3. Responsible for the entry, typesetting and printing of various office documents, business documents and contractual agreements.
4. Daily documents, data compilation and other general administrative matters.
Skill requirements:
1. Familiar with office work programs
2, skilled use of Word, Excel and other office software, will use the Internet to find information;
3. Excellent writing and speaking skills in both Chinese and English;
4. Have good communication skills, coordination skills, and strong sense of confidentiality;
5, skilled use of various office automation equipment;
6, with good adaptability, can work under pressure.
Part 3: Job responsibilities of front desk clerks
1. Always stick to the front desk, follow the company's rules and regulations, do your job well, and do not leave at will.
2. The front desk clerk is responsible for answering and telephone transfer of the front desk service hotline, doing a good job of inquiries, and important matters are carefully recorded and communicated to relevant personnel, without missing or delay.
3. Responsible for the reception, basic consultation and introduction of visiting customers, strictly implement the company's hospitality service specifications, and maintain good courtesy.
4. Responsible for the company's file processing, printing, copying, and faxing.
5. Responsible for the receipt and distribution of all kinds of letters, parcels, newspapers and magazines of the company.
6. For the customer's complaint telephone, fill in the registration form in time, and communicate to the customer service team at the first time, and regularly summarize the customer complaint record to the deputy general manager.
7. Responsible for the hygienic cleaning, table and chair placement of the company's front desk or consulting reception room, and keep it clean and tidy.
8. Accept the work arrangement of the administrative manager and assist the personnel clerk to do other work of the administrative department.
9. Seriously implement the management regulations of the target card and complete the tasks and tasks assigned by the department.
10. Manage various office equipments, use them reasonably and improve the efficiency of equipment use, and promote frugality.
Chapter 4: Job responsibilities of front desk clerks
1. Answering and transferring calls; doing the reception work for the visiting staff.
2. Responsible for the secretarial, information, confidential and confidential work of the office, and do a good job in collecting and sorting office files.
3. Responsible for cleaning the general manager's office.
4. Do a good job minutes.
5. Responsible for the distribution of company documents, letters, mails, newspapers and magazines.
6. Responsible for the sending and receiving of faxes.
7. Responsible for the custody of the office warehouse, and register the goods in and out of the warehouse.
8. Do a good job of the company's propaganda column.
9. In accordance with the company's letter management regulations, keep the official seal and be responsible for it.
10. Do a good job in the company's canteen expenses, running account registration, and count the meals and store and store the meals.
11. Mailing of monthly environmental reports and social security.
12. Manage employee personnel file materials, establish and improve the management of employee personnel files, and strictly follow the procedures.
13 Social insurance insurance, application.
14 statistics monthly attendance and pay the financial account, leaving the bottom.
15 Manage all kinds of office assets, use them reasonably and improve the efficiency of property use, and promote frugality.
16. Accept the temporary work assigned by the executive.
Part 5: Job responsibilities of front desk clerks
1. Responsible for receiving, registering, and guiding visitors to the company's office premises, blocking unrelated personnel, door-to-door sales, and unreasonable pick-ups, blocking or assisting relevant personnel.
2. Responsible for sending, receiving and forwarding of company mail, parcels and newspapers.
3. Responsible for answering incoming calls, recording phone content, and recording and communicating. Regularly maintain and maintain the telephone.
4. Keep the front office environment clean.
5. Responsible for printing company files and assisting in photocopying.
6. Responsible for newspaper subscription and mail distribution management.
7. Assist in the reception of visitors and the logistics of company meetings.
1. Responsible for answering and telephone transfer of the front desk service hotline, doing a good job in inquiries, and carefully recording and communicating important matters to relevant personnel, without missing or delay;
2. Responsible for the reception, basic consultation and introduction of visiting customers, strictly implement the company's hospitality service specifications, and maintain good courtesy;
3. To make a complaint to the customer, fill in the registration form in time, and communicate it to the customer service team at the first time, and regularly summarize the customer complaint record to the deputy general manager;
4. Responsible for the hygienic cleaning of the company's front desk or consulting reception room, table and chair placement, and keep it clean and tidy;
5. Accept the work arrangement of the administrative manager and assist the personnel and clerk to do other work of the administrative department;
Carefully implement the management regulations of the target card and complete the tasks and tasks assigned by the department.
Part 2: Job responsibilities of front desk clerks
Job responsibilities:
1. Responsible for the reception work of the company.
2. Responsible for the company's telephone transfer, fax transmission, document copying and so on.
3. Responsible for the entry, typesetting and printing of various office documents, business documents and contractual agreements.
4. Daily documents, data compilation and other general administrative matters.
Skill requirements:
1. Familiar with office work programs
2, skilled use of Word, Excel and other office software, will use the Internet to find information;
3. Excellent writing and speaking skills in both Chinese and English;
4. Have good communication skills, coordination skills, and strong sense of confidentiality;
5, skilled use of various office automation equipment;
6, with good adaptability, can work under pressure.
Part 3: Job responsibilities of front desk clerks
1. Always stick to the front desk, follow the company's rules and regulations, do your job well, and do not leave at will.
2. The front desk clerk is responsible for answering and telephone transfer of the front desk service hotline, doing a good job of inquiries, and important matters are carefully recorded and communicated to relevant personnel, without missing or delay.
3. Responsible for the reception, basic consultation and introduction of visiting customers, strictly implement the company's hospitality service specifications, and maintain good courtesy.
4. Responsible for the company's file processing, printing, copying, and faxing.
5. Responsible for the receipt and distribution of all kinds of letters, parcels, newspapers and magazines of the company.
6. For the customer's complaint telephone, fill in the registration form in time, and communicate to the customer service team at the first time, and regularly summarize the customer complaint record to the deputy general manager.
7. Responsible for the hygienic cleaning, table and chair placement of the company's front desk or consulting reception room, and keep it clean and tidy.
8. Accept the work arrangement of the administrative manager and assist the personnel clerk to do other work of the administrative department.
9. Seriously implement the management regulations of the target card and complete the tasks and tasks assigned by the department.
10. Manage various office equipments, use them reasonably and improve the efficiency of equipment use, and promote frugality.
Chapter 4: Job responsibilities of front desk clerks
1. Answering and transferring calls; doing the reception work for the visiting staff.
2. Responsible for the secretarial, information, confidential and confidential work of the office, and do a good job in collecting and sorting office files.
3. Responsible for cleaning the general manager's office.
4. Do a good job minutes.
5. Responsible for the distribution of company documents, letters, mails, newspapers and magazines.
6. Responsible for the sending and receiving of faxes.
7. Responsible for the custody of the office warehouse, and register the goods in and out of the warehouse.
8. Do a good job of the company's propaganda column.
9. In accordance with the company's letter management regulations, keep the official seal and be responsible for it.
10. Do a good job in the company's canteen expenses, running account registration, and count the meals and store and store the meals.
11. Mailing of monthly environmental reports and social security.
12. Manage employee personnel file materials, establish and improve the management of employee personnel files, and strictly follow the procedures.
13 Social insurance insurance, application.
14 statistics monthly attendance and pay the financial account, leaving the bottom.
15 Manage all kinds of office assets, use them reasonably and improve the efficiency of property use, and promote frugality.
16. Accept the temporary work assigned by the executive.
Part 5: Job responsibilities of front desk clerks
1. Responsible for receiving, registering, and guiding visitors to the company's office premises, blocking unrelated personnel, door-to-door sales, and unreasonable pick-ups, blocking or assisting relevant personnel.
2. Responsible for sending, receiving and forwarding of company mail, parcels and newspapers.
3. Responsible for answering incoming calls, recording phone content, and recording and communicating. Regularly maintain and maintain the telephone.
4. Keep the front office environment clean.
5. Responsible for printing company files and assisting in photocopying.
6. Responsible for newspaper subscription and mail distribution management.
7. Assist in the reception of visitors and the logistics of company meetings.
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