Year-end summary of personal sales of bathroom sales in 2019

In a twinkling of an eye, in XX years, in an orderly busy past, I have been saddened by the past one year. As an old employee, the performance of the past year, especially the performance is not ideal, it is not as good as some colleagues who come in later. Very awkward. The summary is a mirror, but through summing up, I can fully understand some of the problems in my work, as well as learning through the factory and Hunan, etc., so that I can deeply understand my strengths and weaknesses, and objectively judge the difficulties and opportunities. The next step is to sort out the ideas and clear the target development measures to provide reference and guarantee, so I made the following summary:

1. The enthusiasm of the work is not high, and it is not active to play its own advantages to make suggestions for the company.

2, not very passionate, prone to negative emotions.

3, lack of initiative, no active performance, an old employee bears the burden for the company

4, without confidence, leading the sales of the heart, can not respond to some difficult customers and difficulties.

5, communication is not deep enough, in the process of communication with customers, we can not clearly convey the situation of our company's products to customers, understand the true ideas and intentions of customers; can not quickly respond to some questions and requirements put forward by customers And correct handling. When communicating with customers, they don't know how much the customer knows or accepts about our products. It is a fatal mistake to have no secondary tracking after being rejected.

There is no clear goal and detailed plan for the work. There is no habit of developing a work summary and plan. The sales work is in a state of laissez-faire, the work time is not properly allocated, and the work situation is chaotic and other adverse consequences.

Summarize the shortcomings of XX years, and work hard to do your own job in 2019, create greater value for the company and create more income for yourself. Establish your own effective industry style, while constantly learning and in-depth communication with customers, understanding the real ideas and needs of customers, as well as the company's work related professional knowledge and experience, to make yourself more professional. While doing your own job, you must enrich yourself in all aspects, learn about the dynamics in the industry through books and the Internet, grasp the industry information, constantly broaden your horizons, and constantly make progress and other colleagues in the company. Learn and discuss sales skills together and apply them to work.

When I was studying in Hunan, I felt a little more and made some suggestions to the company, hoping to be useful.

1. The duties of the job are not clear. It is recommended to make a detailed breakdown of the division of labor and responsibilities of each position.

2, the store's soft equipment is not good, it is recommended to buy some soft furnishings placed on our products to make the product upgrade grade.

3, after-sales is not timely, it is recommended that there are special after-sales personnel and can solve problems for customers within 24 hours.

4. Improve the reward mechanism for employees, and make rewards and penalties, so that employees can be more active and hard at work.

The above is my personal summary of this year. I hope that the leaders will give criticism and corrections. I also hope that my colleagues will supervise and advise me. Friends are their own mirrors, shortcomings and problems that I have not considered. I hope that everyone will point out that Let me not progress, I hope that each of us will have a new climate in the new year, and make greater contributions to the company. We are willing to xxx cards and climb the peak next year. Brilliant again, I hope that all of us will work tirelessly to create a first-class great company!