Salesman's monthly work summary

After two months of work, the "quote is for the company to see the light, can not be quoted"; "We have the right to import and export, anything can be sold" and other issues, we make the following month work summary The following is a summary of the use of the Internet Several key issues in the road development business:
Because the Internet is talking and acquainting in a virtual space, the key issue is to achieve mutual trust and mutual benefit with customers, and then there will be business. Must pay attention to the following aspects:
1. The company's operating products and price positioning:
a. The company's main products, if the company's small-scale development speed, the company's human, material and financial practices are not strong, the company must operate a sales of specific products, will see the results as soon as possible. For more product operations, the battle line is too long, from frontline business to factory search and after-sales follow-up requires a complete system and multiple professionals and expertise to control.
Buyers will always shop around, and buyers are far more professional. The main advantage of being a trading company is to provide quality services. If you can't do this, you can't win the trust of customers.
Quoting is not a very simple activity, it is the entry point for companies to communicate with new customers. To understand the export volume and prospects of the industry. The average level and quotation trend of quotations of various companies in the industry. And the quality of the company's products and the level of similar products in the country, the price of their own products and the market price difference, and how to achieve the correctness of the quotation, let the customer find that the company knows the company's main operating products and product advantages and Core competitiveness.
b. The quotation form company provides a product price list based on a certain amount.
The information on this quotation form is part of the corporate development strategy. Because it determines the entry point of the company's business development. The positioning of the price will also position the customer. Different prices will cultivate a different customer base, which will determine the company's development direction, product/service strategy, development speed and future. Therefore, a small quotation form seems to be simple, but it must be carefully and carefully evaluated.
The quotation should be reported as appropriate, not too low, nor too high; good things can not be sold, ordinary products should not be reported. Because customers often judge your honesty from your quotation, and at the same time judge your familiarity with the product; if a very simple and ordinary product you report a price away from the market, even a few days can not report, this shows Your honesty is not enough. You don't understand this line at all. Naturally, the guests will not pay attention to you.
Find out the customer's motivation and sincerity and then quote, so as not to become a quotation tool, wasting time.
The foreign trade competition is extremely violent. In the current Chinese market, it is oversupply. If you want to stand out from the crowd, pay special attention to service and study frequently to avoid mistakes.
2. What is the company's confidence and credibility for customers?
This is the most important factor in the development of customers on the Internet. What is the strength of your company, how competitive is it, and what is the company's service? Confidence and credibility are two-way.
Solution: third-party identification; the richness of the website and products; the accurate and efficient service of the salesman.
What customers want to know most:
1) Are you doing this product for a long time?
2) How much do you know about the product.
3) What is the character of your person?
4) Of course, whether the price is competitive is a necessary condition.
To achieve the above 4 points, you must do a lot of data search, collection, comparison work, in this process to learn the professional knowledge of such products. Otherwise the customer will not be assured of you. Only you can make this kind of product very clear, the key to the technology is there, how to control the quality, why is the price positioning like this, and how the raw materials are... Customers will be assured and trustful. Get the trust of customers - very important!
Several issues that the customer pays attention to, such as poor communication, are absolutely not the following. Such as product specifications, technical parameters, standards, price, the number of orders, what brand, whether the brand has influence in the local, which companies have business dealings, and long-term foreign trade.
3. What is your business language and skills?
Any information about the customer should be echoed and replied in a timely manner; the response to the customer cannot be simply answered, and it should be as comprehensive and thoughtful as possible, but it must not be embarrassing. The language in the email is professional and targeted, otherwise you will lose the opportunity to continue talking.
4. If you want a customer to place a order, you must first make friends and exchange valuable information and opinions. Most of the customers have their own stable suppliers. If you want to make an order, you can't be too eager to follow up.
Generally speaking, we will win customers from the following aspects:
1. Do a good job in quality marketing.
2. Establish a "customer first" service awareness.
3. Strengthen communication with customers.
4. Increase the business value of customers. This requires enterprises to improve the total value of products by improving products, services, personnel and image; on the other hand, by reducing the time, physical and energy consumption of customers purchasing products by improving service and promotion network systems, And non-monetary costs. This will affect customer satisfaction and the possibility of deep cooperation between the two parties.
5. Establish a good customer relationship.
6. Do a good job of innovation.
Looking for customers' channels, the business is diversified.