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XX Marketing Director Sales Summary


I have just listened to the debriefing reports of the provincial managers. I am very pleased that with the concerted efforts of all of you, the sales department has made great progress, but it has also exposed many problems. Before I talk about the problem, I want to emphasize that the first batch of sales department is responsible for the establishment of the company management model and the market model, and the premise of the company's next step is based on a strong sales force and market network. On the road, the current situation is that everyone has their own strengths and weaknesses. We can only succeed if we concentrate our strengths, exert the strength of the team, work together, and fully respect the market and the facts. Therefore, I hope that everyone will pay attention to this opportunity of study and exchange, and learn and summarize each other without reservation and openness. Below, I will talk about my own views from three aspects and share and discuss with you. First, unified thinking, correct attitude
1. Regarding attitudes in the process of debriefing and interacting with each other, it reflects many difficulties and problems in the work, such as the market network, bidding, and the holding time of the Pharmacy Conference. The problems and difficulties are naturally inevitable, but I think the main reason that these problems and difficulties cannot be solved is the attitude problem. There is such a story: a company in the process of recruiting personnel, after a heavy interview, there are still three people left, the company is producing combs, the last exam question is who can sell the comb to the monk. After half a month, all three people came back. The results are as follows: A: After hard work, I finally sold a comb.
B: I sold ten combs.
C: I sold 1,500 and may sell more.
attitude decides everything. As we all know, in the market management of prescription drugs, there are two common management methods: budget system and contract system. Our company adopts the form of budget system, that is, the company bears the risk of the whole market. Based on this, the company needs to use management tools to manage everyone and establish the right to manage the team. Every working day.
In the previous stage of work, the sales department has more or less reflected a kind of mentality that is waiting for the need. If you encounter a problem, you will wait passively, or you want to rely on friends, rely on the company to solve it, or do everything possible to ask the company for policies, Ask for money. Yes, we have a lot of problems in the early stages of market operation, but if there are no problems, what else do we need to do? If you are a provincial manager and you are blaming yourself in front of your team and customers, how can you lead the team? Everyone's performance involves everyone, so don't delay the company, superiors, subordinates and their future development.
Napoleon. Hill once said, "There is not much difference between people, only the subtle difference between a positive attitude and a negative attitude, but it is this difference that determines the huge life of two people after twenty years. Difference." Because you don't have internet, you have to work harder than others to catch up with others. Some people often say this - "If I was like what I was, then now I will definitely...", people often only stay in this way, and not really put it into action, how can there be good results?
The market competition is becoming more and more fierce, the market mechanism will become more and more standardized, every company and everyone will face constant changes, and there will be new challenges in front of you. What kind of attitude do you treat it, you will What kind of results are obtained.
2. Regarding the target Any company has the goal of company development. Every employee working in the company also has its own personal development goals. On this issue, I think there are two points worth considering: First, we must personal goals and company goals. Unify. Everyone has pressure and needs, but how to integrate it with the company's long-term and short-term development goals, so that to achieve their personal goals while achieving their personal goals. This requires integrating your personal career planning into the company's development. The company will continue to develop, to acquire new products, to purchase pharmaceuticals, to go public... and only to unite up and down, in order to move forward. go. This requires everyone to strengthen mutual communication and achieve the goal of building a good team and network.
Second, to achieve the goal, we must have a correct concept and method, and effectively decompose and implement the goal. Only decomposable and achievable goals are viable goals. Mao Zedong said that policies and strategies are the life of the party, and its importance is self-evident. In the process of target determination and implementation, we cannot rely solely on empirical values ​​and must be combined with scientific methods. In addition, maintaining a good attitude will help you get through a lot of difficulties.
3. There is an economist who said that “not learning is a sin, learning is economical, learning in an economic way, learning to create an economy.” We should be theoretically and practically Learning from each other's interactions must not only pay attention to the methods of learning, but also have a correct attitude towards learning. Everyone has more or less a critical absorption mentality, that is to say, before accepting others' opinions or opinions, with a questioning attitude, this is what we should correct. We must treat other people's views and opinions with a critical attitude of absorption, that is, first listen to the views of others with a kind of tolerance and tolerance, and then critically accept their views through their own deliberation.
Just as we organize meetings and training, the company spends money, and at the same time let everyone gather time to gather and summarize together in busy work. If you don’t treat yourself with a kind of learning attitude and an empty cup of mind, you can’t learn. Go in. Everyone has advantages. It is worth learning from each other. If you can't change your mindset, you won't progress.
I also often say to everyone that only by constantly learning, thinking, and summarizing can we constantly improve and do things well.
This process is like playing Go. It starts from scratch and the level is almost the same. It slowly knows the layout. After the progress, the low level is dismissive, self-righteous, enters a platform period; then slowly For a higher level of yearning, if you continue to learn and summarize, you will gradually have a big picture. You also know how to make a small and big insurance, so you can progress in continuous learning. In fact, the same is true in your work. You need to keep learning. In addition, the sales department must try to create a learning atmosphere to cultivate a good team, but do not form dogmatism and empiricism. It is necessary to remember to combine with practice, apply what they have learned, and complement each other.
4, about the team each enterprise must be bigger and stronger, but Jiangshan is not a person to fight out, but depends on the strength of the group. Everyone comes from different companies. Different companies have different cultures, habits and management models. It is necessary to integrate the good things from the original company into the company. The bad things should be discarded.

When facing the sales department staff, every sales manager is first and foremost the elder. It is obliged to have the responsibility of letting the subordinates work happily and understand human nature. Don't bring those styles of work and rivers to the ranks of the team, let their team Have a sense of security, gain income, and be able to grow continuously; strive to train subordinates, pass on their knowledge and skills to them without reservation, and treat them with a mentality that rises and rises instead of falling out of the way; Strengthen training and build a truly outstanding team that belongs to the company.
There is a saying that "people who don't participate in training can't be managers, and people who don't train people can't be big managers."
With the development of the company, there will be more positions and opportunities in front of everyone. In the process of team building, we face a problem of trust and control. We now use various forms to strengthen process management, which is actually only management. One of the means, everyone should not have a psychology of rejection and confrontation. Everything has a process of continuous improvement and development, and the ultimate goal is the same.
5. About management In the company, each of us is in the transformation of a role, in front of the lower level is the manager, in front of the superior is the manager. From another point of view, everyone is a social person, a corporate person, management is scientific and artistic, to truly achieve effective management, when the team has problems, in the clinical follow-up development of the hospital, communication is very important and An effective way. So some management scientists even say that management is communication. Its importance is beyond doubt.
Many of our managers often rely too much on their own experience, not on market research and materials from the front line of the market. This is a misconception that must be corrected. Is there a sense of managing a team, and when the subordinates encounter difficulties, are there any collaborative visits and counseling visits with them?
No rules, no standards. Management is an input. We must benefit from management, constantly improve various management systems and methods, and truly implement them into action.
Second, sum up lessons and promote experience
1. Financial awareness needs to be strengthened. It is necessary to emphasize that the entire operating cost must be strictly controlled. At the same time, the development cost belongs to personal borrowing, involving amortization problems, and it is necessary to hold on to the strings and establish a financial control attitude.
First of all, we must learn to settle accounts and strengthen financial analysis. The financial supervisors of the sales departments should take the initiative to undertake the work, help the manager to calculate the account, analyze, and strengthen the analysis of the relationship between different expenses to achieve effective financial management. It is necessary to calculate the account of the market, consider how to amortize, and calculate the investment account, and regard the work as your own business. From your own point of view, what should be done and what should not be done.
Secondly, the value of the medical representative's existence must be related to the sales volume of the area under his jurisdiction. Their wages can be adjusted according to the specific market conditions, and the basic salary and bonus commissions can be flexibly changed, whether to increase or decrease the incentive component, and different sales. Departments can have different treatments, but no one can deduct their wages.
All the results end up on the financial indicators, to be used immediately, to tighten and then strengthen the combination of cost analysis and market strategy. In particular, the financial supervisor should try to strengthen the analysis in various concise forms such as histograms, pie charts, and graphs to help managers do financial control.
2. Strict regulation and effective management As mentioned above, the main premise of our company management is budget management, and the system is still in the process of continuous improvement and revision. We need everyone to work together. If we have a system, we must implement it. In the form, otherwise it is better not to have a system. The management system is also necessary for the company's large system and for the sales department's small system. It is very useful for regulating individual behavior and understanding employee trends. For example, if the medical representative's daily report and weekly report are filled in, the manager can easily find the problem through its standardized report and timely track it.
For the annual plan, the target plan should be broken down into quarters, every month, every day, every medical representative, every hospital, every department, every doctor, and seriously consider which channels and methods to use. Achieve goals. Once the target is broken down, it becomes a task, and the task must be completed.
It is necessary to strengthen the goal management and time management, and managers must strictly demand their own management, and lead by example, in order to bring a good team. For example, if the manager sleeps on his own, how can he ask his employees to work on time and work hard? Management is costly, and cost must be profitable. Next we are considering the ERP system to simplify the management of the program and improve the efficiency and quality of management.
3, human resources management First of all, there is a standard of employment, we always advocate the right is the best, not necessarily the best is the best, in the selection of people, but also pay attention to employee loyalty and professionalism.
Secondly, in terms of formal performance, the ability of employees to work, such as the development of hospitals, work efficiency and job saturation are also important aspects to consider.
Finally, through training, different strategies should be adopted to effectively combine the personal resources of the pharmaceuticals with the company's resources to achieve the goal of integrating resources and leveraging the advantages of the team.
In the market personnel application strategy, the use of the gunman can be considered at a specific stage, but must be declared to the company in advance.
In the training of medical representatives, it is mainly carried out from three aspects. One is to cultivate a good working habit, to strengthen management through the role of the role model of the manager; the second is to hold a comprehensive meeting, such as a weekly meeting and a systematic training meeting. They are trained in knowledge and skills; the third is to use the support and collaborative visits in the market operation process to bring the team together. Only by aligning the long-term goals and short-term goals of all employees with the company's goals, involving real benefits, growing space, and improving practical capabilities, can we unite and stabilize the team only by constantly fulfilling and satisfying everyone in the process. And continue to attract more talent to join our cause.
4. Market Strategy Provincial managers have different feelings about the market. Experience is important, but it is not a necessity for success. Only by combining sensibility and rationality, the theory and practice are unified. On the basis of market intuition, coupled with scientific analysis and research, the success obtained is the inevitable.
Let's take a look at a story about KFC: When preparing to enter the Chinese market, KFC sent two staff members to investigate the situation in Beijing Wangfujing before the store opened. The first staff member saw the bustling crowd after arriving at Wangfujing. Intuitively, it is judged that it is worthwhile to open a shop in Wangfujing. After returning, he told the company that he could open a shop in Wangfujing. After another staff arrived at Wangfujing, the flow of people passing through the statistics at the main intersection began to be classified by level and by age. At the same time, a comprehensive survey of the source of chickens around Beijing and the feed of chickens was conducted. Finally, through data analysis, it was concluded that the store could be opened in Wangfujing. It turns out that the result of the final store opening was successful, but the methods and processes of the two staff members' conclusions were not the same. The difference was easy to see, so the first staff member was demoted after returning. If we combine the rich market experience with the accurate and scientific market research in the process of market operation, success will belong to us.
It is necessary to learn to analyze the market, clarify the main contradictions and secondary contradictions, the main aspects and minor aspects of the main contradictions, and grasp the key points in order to carry out the work effectively. For example, in Hubei market, due to the familiarity of the Internet, it may be relatively easy to develop into a hospital, but the clinical follow-up is relatively lacking. Therefore, the next step is to appropriately tilt the clinic, including recruiting clinical staff.

In addition, the Hunan market is relatively weak in terms of hospital development, so when recruiting personnel, people with strong development capabilities and clinical maintenance capabilities must be considered. Different markets and different environments require different strategies.
In marketing, we must seize a center, combine the main and minor contradictions, and effectively avoid the East and the West.
Gold sales are the main means of universal application on the market, but definitely not the only means. From the perspective of the development trend of the pharmaceutical industry, professionalism and academicization are the future directions only if they can provide solutions for doctors in all aspects. We can only take advantage of these means and seize the opportunities to stay ahead of others. Therefore, at this stage, we must first rise from consciousness to a high level, reflecting our professional and standardized image, effectively integrating various resources and methods, systematically and systematically doing marketing, and applying the correct market strategy. To achieve our goal of building a team and building a network.
5, logistics management First, the problem of cargo risks, the provincial sales department must pay attention to policy risks and risk of stockpiling, strengthen the awareness of risk management, to achieve pre-coordination to avoid temporary arrest.
Another is the cargo turnover rate. It is necessary to communicate with dealers and hospitals at all times, keep abreast of their inventory status, find problems, find the cause of the problem, and take timely measures to solve it.
Third, clear goals, decomposition tasks in the process of target decomposition, not to be conservative, do not draw cakes to fill the hunger, in a realistic and pragmatic attitude, using a combination of experience and science to determine each region A reasonable, achievable goal.
After the target is determined, it is broken down into people, to the hospital, to quarterly, monthly, and daily. Here, I want to emphasize the implementation of the eight words of "implementation of everything, supervision of everything". Everything is implemented in order to implement everything to the people, and to implement everything to the time; everything is to implement financial supervision. Supervise and supervise each other. Ensure the goal is achieved by strengthening the management and monitoring of the process.

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