Work summary > Sales work summary

2014 sales summary


Article 1:

It’s really fast, I’ve been working in Kangcheng for 4 months. Once again, I’m doing a summary of real estate sales during this time. During this time, the workload is not large, but there are many to learn. Although I used to be engaged in real estate sales, sales knowledge will never be learned. Because of this, it is challenging, I am happy, I like this job more and more. Although it has also encountered salespeople in order to compete for performance, competing for commissions, often unscrupulous. Fortunately, the current Cannes has a harmonious sales atmosphere, and there is competition between colleagues to help, and each problem is often solved in brainstorming. It is because of such a strong team spirit and corporate atmosphere that I have given me the nutrients I need to grow in Cannes.

Through work, I found that there are still many shortcomings that need to be solved urgently. First of all, since there are only two sets of 170 flat large-sized units and shops for sale, there is basically no experience in retail sales. I think that compared with residential, retail customers, such high-income investment groups, the purchasing mentality and personal temperament must be different in all aspects, so the sales methods of these two types of customers must also have corresponding changes. For example, shop customers consider the return on revenue problem, we should focus on the surrounding development trends and prospects, and strengthen the confidence of customers to buy. A salesperson who used to think that there is no personality is just a waiter. A good salesperson must have his own personality. However, through practical work, I discovered that a truly successful salesperson must have the ability to adapt to different consumer attitudes in addition to the personality that can infect customers. Active service, courtesy, professionalism, giving customers more imagination than him. More, and insist on the professional ethics of the company's interests. Therefore, I am anxious to improve my self-cultivation. From the aspects of personal temperament and professional ability, I have to make myself a property consultant suitable for the atmosphere of China Construction Real Estate.

Secondly, I don’t know enough about the corporate culture of CCT Real Estate and the related situation of Kangcheng. When I introduce it to customers, I can’t show the project and the good reputation and image of the company, so that the customers can understand our corporate brand and project. . As a large-scale property consultant, it is not only necessary to be proficient in selling houses, but also to make customers feel that they have advantages over other real estates in terms of community environment, corporate brand, property quality and staff quality. In response to this problem, I have already discussed it with my colleagues, and I have been asking for more advice. I have built up my own confidence and superiority in my company's brand to infect every customer.

In addition, I have not fully understood some of the company's rules and procedures, and occasionally made some low-level mistakes. Although it has improved a lot, there are certainly many places that are not clear enough. This aspect is also urgently needed to be improved in the future work and life. On the one hand, I will learn more and ask more questions. On the other hand, I also hope that the leadership will be spurred by colleagues. point.

Through this summary of real estate sales, I know that personal development is inseparable from the development of the company, and love is indispensable for doing a good job. Therefore, in this hopeful enterprise, I will fully serve the company, work diligently, seriously study, continue to learn, be strict with self-discipline, love the post, face the customer with a mission-like passion, face with serious and rigorous attitude My career, I am moved by the customers and create profits for the company!

Article 2:

I am now doing storefront mobile phone sales in a mobile phone hypermarket in X City. I am about to pass in 14 years. At the same time of welcoming 15 years, I also made a summary of my sales work. As a mobile phone salesman, I am in the store. The main thing to do is sales work. Although this job is very common, we still need to do it with our heart.

Below I will make a simple summary of my work:

First, sales

First of all, from the customer's contact, most of the customers enter the store because of advertising. Many sales staff do not fulfill their sales duties, but only understand the obligation, but excellent sales personnel should be good at establishing communication with customers with smiles. bridge.

Second, the opening tips

A good opening can be a good way for customers to open a bill. After the customer enters a store, the salesperson is the spokesperson for each department of the entire store. In order to achieve a successful transaction, the salesperson should master the opening skills. The opening remarks need to be straightforward and quickly cut into the topic.

Third, create a hot atmosphere

Creating a hot atmosphere is because people have the characteristics of tending to be lively, and they are full of curiosity about hot sales. This is a good time to sell, so sales people need to create a hot atmosphere. To start with a language design and highlight the selling point, a good start is half the battle, and a well-prepared opening language can successfully lead to more sales.

Fourth, the mindset determines the action

Good sales people should be good at finding the advantages of their own stores, looking for the benefits that will be brought to customers. Unsuccessful salesmen often find the disadvantages of their own stores to comfort themselves and allow themselves to fail. Every customer who enters the store is a potential customer of the salesperson, and there is a possibility of a deal. In addition to normal sales, it is entirely possible to develop the consumer's potential for consumption, purchase some parts, and indirectly generate additional profits.

Fifth, the use of human weakness

Most people want to make more money, spend less, and some people like to be different. For example, the mentality of less flowers and more gifts is mutually corresponding. Less flowers are also the weakness of human nature. Using promotions, discounts, and free of charge can make customers spend less, thus greatly stimulating customers' desire for consumption.

Six, you must learn to ask

Try to ask easy questions first. In the general sales process, price is the most difficult problem. It is also one of the keys to making bills. Sales staff must start with questions that are easier to ask, and leave price inquiry at the end. The store staff should learn to judge the customer's spending power in communication and then design a budget for the customer. If the customer is involved in the price early, such a customer can fully grasp, let our service leave the customer, rather than arguing about the price, so it is easy to lose the opportunity.

Seven, help customers make decisions

At the end of the order, the mentality of the store staff is very important. To achieve successful sales, attitude is more important than skill. Don't be afraid to be rejected. It is normal to be rejected. When customers are hesitant, the store staff must remember not to lose patience, and it is a good skill to help customers make decisions. Sales people should remember not to let go of the customer easily. Customers who come out of this door will not necessarily be your customers. In the process of negotiation, give customers a strong pressure.

Article 3:

In the past week, as the temperature has risen. Everything is reviving, and the earth is springing. The sales of our Hung Hom store also began to be intense and orderly, hard and busy as the temperature warmed up.

There is a saying in the old saying: sharpening the knife does not mistake the woodworker. It is placed in today's social work, and it also profoundly guides and reminds us. On the basis of enterprising work, we must first find the direction of thinking, that is, we must have a clear sense of consciousness and a positive working attitude before we can put it into practice in hard work. Make it more effective and achieve good results.

Looking back on this week, my work situation, asking myself and frankly summing up. There are still deficiencies in many aspects. Therefore, it is necessary to strengthen their work ideas in a timely manner, correct their senses, and improve the method skills and business level of the monopoly sales work.

First of all, in terms of shortcomings, sum up from their own reasons. I think that there is still a certain degree of existence that lacks the power to persuade customers and impress their purchasing psychology.

As a salesperson at our Hung Hom store, our primary goal is to build a bridge between our products and our customers. Create business performance for the company. Under the guidance of this direction, how to use the skills and language of sales to impress the hearts of customers and stimulate the desire to buy is particularly important. Therefore, in the future sales work, I must work hard to improve the skills of persuading customers to impress their purchasing psychology. At the same time, the combination of theory and practice will continue to accumulate valuable experience for the next stage of work.

Second, pay attention to the details of your sales work, remember that the customer in the sales theory is God's best words. With my sincere smile, clear language, meticulous introduction, considerate service to conquer and impress the hearts of consumers. Let all the customers who come to our Hung Hom store come and enjoy it. Established the high-quality spirit of our staff in the Red Dragonfly store, and established our high-quality service brand.

Once again, we must deepen our work business. Familiar with the item number, size, color and price of each shoe. Be familiar with the heart. Learn to face different customers and adopt different referral techniques. Strive to let every customer buy their own favorite products, and strive to increase sales and improve sales.

In the end, it is just the right attitude. The adjustment of his mentality makes me understand better, no matter what I do, I must do my best. The presence or absence of this spirit can determine a person's career success or failure in the future, and this is especially true in our monopoly sales work. If one understands the secret of working hard to get rid of the hard work at work, then he has mastered the principle of success. If you can work with the spirit of initiative and hard work, you can enrich your life experience no matter what kind of sales position.

In short, by theoretically summarizing his work this week, he also found that there are many shortcomings. At the same time, he also accumulated experience in sales work in the future. I sorted out the ideas and clarified the direction. In the future work, I will take the company's monopoly business philosophy as the coordinate, integrate my work ability and the company's specific environment, and use my energetic and hard-working advantages to try my best to receive business training and learn business knowledge. And increase sales awareness. Be solid and enterprising, work hard, and do your part for the company's development!

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