2014 sales work summary

Sales of back office work summary

In 2019, I slipped past inadvertently, looking back at the year, step by step! I entered xx company in February 2019. During my tenure, I am very grateful to the company leaders and colleagues for their support and help. With the support and help of the company's leaders and colleagues, I quickly integrated into our collective and became a member of this big family. I have made major breakthroughs and changes in my work style and working style. During my tenure, I Strictly ask yourself to do your own job. The work of 2019 is summarized below.

a day-to-day work

As the sales office of xx company, I know the importance of the position and can enhance my personal communication skills. The internal department of the sales department is an important hub for connecting up and down, communicating inside and outside, coordinating around and connecting with each other. The work is mainly carried out from the following aspects: 1. Daily business connection, customer service, handling customer complaints, answering and telephone records of customer consultation calls. 2. Communication of sales policies and delivery of business letters to customers. 3. Arrangements, records and tracking results of sales meetings. 4. Do a good job in the file management of the department and establish a customer information file. 5, the understanding of various promotional activities, statistical expenses reimbursement and other assistance. 6. Establish a sales classification ledger. 7. Establish a sales expense account. 8. Print and forward the statistics, summary and report of various reports. 9. The initial review of the sales manager's travel expenses and the approval of the approval. 10. All kinds of sales materials and data concerning the trade secrets of our factory shall be properly kept and shall not be lost or leaked out. 11. Analysis and documentation of competitive brand information of similar products, and the use, registration and distribution of sales-related promotional materials. 12. Check, track and follow up the customer's return amount in each month.

The shortcomings of the two

The understanding of the solar energy market is not deep enough, and the technical problems of the products are too weak to be explained to the customer very clearly. For some big problems, it is not possible to quickly come up with a good solution to the problem. In the process of communication with customers, excessive dependence and trust in customers, resulting in a series of adverse reactions. My job is not well done, and the guidance is not enough, affecting the sales performance of the marketing department. On the basis of the arrival of 2019, on the basis of doing my job well, I personally have to do my best to master the above problems, and to master some of the above knowledge of technology, try to be as comfortable as possible and calm. Constantly enhance your ability to distinguish, on the basis of better communication with customers, can be more for the benefit of the company.

Some small suggestions from the three departments

The following work in the next year's work plan is the main work: 1. Establish a sales team that is familiar with the business and relatively stable. Talent is the most valuable resource of the company. All sales performance originates from having a good sales person. It is the foundation of the company to establish a sales team with cohesiveness and cooperation spirit. In the next year's work, build a harmonious, lethal team as a major job. 2. Improve the sales system and establish a clear system of business management methods.

Sales management is the most difficult problem for enterprises. Sales personnel are on a business trip and see customers in a state of laissez-faire. The purpose of perfecting the sales management system is to let the sales staff play a subjective initiative in the work, have a high degree of responsibility for the work, and improve the sense of ownership of the sales staff. 3, cultivate sales staff to find problems, summarize problems, and constantly improve their habits. Cultivate the sales staff to find the problem. The purpose of summarizing the problem is to improve the overall quality of the sales staff. In the work, the problems can be summarized and the opinions and suggestions can be put forward, and the business ability can be improved to a new level. 4, sales target This year's sales target is the most basic is to make a monthly account. According to the company's sales tasks, the tasks are broken down to monthly, weekly, and daily. The monthly, weekly, and daily sales targets are decomposed into sales personnel to complete the sales tasks for each time period; and the sales performance is improved based on the completion of sales tasks. I think that the company's development next year is in line with the overall quality of the company's employees, the company's guidelines, the team's construction is inseparable. Improving the standards of execution, building a good sales team and having a good working model and working environment are the keys to work.

Four summary

In the past year, through hard work and continuous exploration, we have gained a lot. Whether in the work arrangement or in dealing with problems, we must carefully consider it and be able to stand alone. I firmly believe that if you work hard and do your best, you will be able to do it well. I have been working in the field for a year, and sometimes I feel that I have some experience, or I have not handled it carefully by my own judgment. So I have a lot of problems and made a lot of mistakes. I know later. My own social experience is lacking, or the handling method is not appropriate. I am determined to improve my own quality and recuperation in the future work, and learn more about the philosophy of being a human being, so that I can surpass myself and strive for greater progress!

Sales of back office work summary

In a blink of an eye, I have been working in the production area for more than half a year. I think that the change of half a year has made me mature a lot. I have experienced a lot and I am busy every day. I have been in the past year. Under the careful care and guidance of the leaders and colleagues, through their unremitting efforts, they have achieved certain results in their work, but there are also many shortcomings. The work is summarized as follows:

First, with a solid work attitude, to deal with sales of back office work

As the sales staff of the company, I know the importance of the post. I can enhance my personal communication skills. For example, I have a working relationship with the finance and warehouse every day. The sales department is a link between the internal and external departments, and the internal and external communication. In order to contact the important hubs of the eight parties, the most important thing is to sell the information so that it can be promptly fed back to the sales department's business personnel. In the arrangement of some archives and the consolidation of sales contracts, every business must be clear, and the list of financial orders and warehouses should face the cumbersome daily affairs, and it must have a head and tail, enhance the self-coordination work consciousness, and basically do this year. Everything has fallen. Secondly, it can also enhance my study. I hope that through continuous training and practice, I will do my personal work plan, increase my experience and knowledge, and strive to bring my ability to work to a higher level.

Second, daily work

Third, strict requirements, always alert

In the work, I summarize from everything, constantly explore, master the methods, improve work efficiency and work quality. I have not enough experience in dealing with people, work experience, etc. In my daily work and life, I am open-minded to learn from colleagues, ask for advice, learn from their strengths, reflect on their own deficiencies, and constantly improve themselves. I always remind myself that we must treat people with sincerity, be correct-minded, and actively find ways. No matter how big or small, I must do my best. In the usual time, you must comply with the company's rules and regulations and strictly demand yourself.

Fourth, the existing shortcomings

1. In my work, I am not serious enough and responsible, and the post awareness needs to be further improved. You can't strictly demand yourself, and you have self-relaxation at work. Due to the complexity of the work in the sales department, the handling must be fast, precise and accurate. In this respect, I still have a lot of deficiencies. Sometimes my work is not in the state, I miss some important things, and I don’t do enough in self-management.

2, the work program is not fully mastered, familiar with their work is not comprehensive, lack of forward-looking and responsible for the overall work, resulting in occasional encounters in the work of the situation, and there may even be some mistakes that should not occur.

3, lack of care, not careful enough. Selling back-office work is a relatively simple but complicated job, which requires me to be careful and have good professional qualities and thoughtful ideas. In this respect, I am not careful enough, when I am careless, I am sloppy, and I am not careful enough to consider the situation. V. Strictly abide by the company management system

First, strictly abide by the company's various rules and regulations. I have carefully studied the company's "Employee Handbook" and various management systems, and strictly abide by it, so that there is no late, early leave, violations.

Second, take the initiative to learn, adapt as soon as possible, and quickly become familiar with the environment and work content.

Third, the work is active, serious, and responsible. Through continuous study, humbly asking for advice, summing up the accumulation, and better completing the tasks of the leadership arrangements.

Fourth, harmonious coexistence with colleagues, strengthen communication, unity and cooperation, in order to better integrate into the team as soon as possible.

Sixth, the direction of future efforts

1. In the future, in the work, we need to ask more leaders and colleagues to learn and humbly, and we must coordinate and communicate with each other. We should think from the general trend and the big pattern, plan, learn from each other, and improve our work level.

2, must improve the quality of work, must have a strong sense of professionalism, a high sense of responsibility. After each thing is done, it is necessary to think and summarize, and really make the work of the job plan and implement. In particular, to find out the deficiencies in the work, good at self-reflection. The weekly sales and the next week's plans and recommendations and the issues that need to be addressed are reflected in the weekly work report.

In the past six months of work, I learned the sales and financial related knowledge through practice, and applied for the accounting class after work. I gradually improved my ability through continuous study. Sometimes I learned a lot when I went to the financial office. Financial knowledge, but as a newcomer, I deeply know that my experience is still very lacking, and I still need to continue to learn and hone.

Sales of back office work summary

It was another year of glory, and it was a year of mutual involvement. In 2019, I slipped through it inadvertently. Looking back on this year, with the support and help of the leaders and colleagues, I worked diligently to complete my job. He also successfully completed the tasks assigned by the tie, and he has improved in all aspects. During the company's more than one year, there was joy and mourning, but more is grateful because he not only learns at work. I have learned the knowledge, skills and methods related to my work, and I have learned a lot about how to behave and how to behave. This is a valuable life wealth that is more than anything, and will benefit for the rest of my life. The annual work is summarized as follows:

1. In the whole year, XX companies signed a total of XX sets, realized contract price of XX million yuan, and paid house payment of XX million yuan; a total of XX sets of real estate certificates; XX sets of procedures for handling houses.

Second, the statistical check and write of the monthly report.

3. Statistics and verification of the monthly funds of the sales personnel.

Fourth, the establishment, organization, improvement and entry of various texts and electronic files.

5. The daily accounts of the daily accounts are closed.

6. Cooperate with the bank to collect the arrears.

The office is a very complicated department. As a member of the settlement room, we must carefully consider whether it is in the work arrangement or in dealing with problems. In short, in the past year, through hard work and constant exploration, I have gained a lot. I firmly believe that as long as the work is done with all my heart, I will be able to do well. I have been working in the office for a year. Sometimes I feel that I have some experience or I have to deal with things by my own judgment. So I have a lot of problems and made a lot of mistakes. I know my own afterwards. Lack of social experience or improper handling methods, I am determined to improve my quality and recuperation in the future work, and learn more about the philosophy of being a human being, so that we can surpass ourselves and strive for greater progress!

In 2019, it was a year of profound influence on the entire real estate industry. In the downturn of the whole market, the company reviewed the situation and scientifically formulated the sales policy, and also made several beautiful encounters, especially when the company celebrated the occasion, XX was launched. The two buildings in the community have a fairly good record in the market for a few days, fully demonstrating the scientific and rational nature of the company in analyzing customers and grasping the market. This also builds confidence for everyone's future work. Under the situation of holding a strong attitude towards the currency, the arrival of real estate winter has become an indisputable fact. Looking forward to 2019, no matter how the policy or the market adjusts, the intensity of the challenges we face is self-evident, in such an unfavorable environment. Next, we must adapt to the situation, but also use a keen eye to see the opportunity. I believe that the XX company with deep knowledge will be able to withstand the test of the situation. I also believe that the XX company after the baptism will be more brilliant tomorrow.