Sales Assistant Work Summary and Next Year Work Plan

It’s been a year and a half since I transferred to the sales department. I haven’t thought much about what I have experienced in the past year. I don’t have much emotion, no surprises, and a calm, calm mindset. . Under the leadership and help of the company's leaders, coupled with the help of the department's colleagues, and based on their own work, the sales work can be carried out smoothly.
As of December 31, XX, the department completed sales of 1.45 million yuan in XX year, exceeding the department's sales tasks set by the company; the amount of payment was 1.11 million yuan, and the collection rate was 72%, of which the specific sales and collections were broken down. as follows:
Direct sales distribution group business
Sales 1149189 182413 213412

Payment 801476 203039 105,061

Although the sales situation is good, the return rate is not very optimistic because the group headquarters is not timely. In 2008, I will try my best to overcome this problem and solve the problem of payment in time with each subsidiary.

The contents and feelings of the sales work are summarized as follows:
1. Summary of sales reports: including product sales registration, product sales ranking; cleaning business, borrowing and returning goods
2. Assist the sales manager of the regional manager:
1 Assign some telephone services or services that need to be delivered to the business manager and assist them in grasping the order;
2 Frequent communication and diligent communication with the sales staff, analysis of market conditions, problems and solutions, in order to improve together;
3 Implementation of the contract: assist the business manager and supervise the completion of the contract;
3. The handling of the company's on-site business, handling the problems arising in the product sales process, and conducting friendly communication with the various departments before;
4. With the group headquarters to clear the accounts payable in previous years, because the accounts in previous years are not handled by me, plus some documents are lost and the price or the like, it brings a lot of trouble to the current work;
5. Promote each new product, make close contact with each dealer, and analyze according to different regions, industries and customer groups;
6. In the daily affairs work, after receiving the task arranged by the leader, he actively starts to complete the task on time on the premise of ensuring the quality of the work.
Summarizing the work in the past year, there are still many problems and deficiencies in my work. I need to learn from other salesmen and peers in my work methods and skills. In 2008, I plan to make up for the shortcomings based on the work and gains of last year. Several aspects of work:
Ensure that the annual sales task is completed, and the information is collected actively and summarized in time;
Efforts to assist the sales manager of the business, from the price, quantity, quality and service attitude of the product, carefully communicate with the customer;
The accuracy of the sales report, carefully reviewed;
Timely processing of returning goods;
Customer relationship is maintained and new customers are constantly being developed.
Try to do everything well and stick to it!

Finally, I would like to summarize the problems that arise during the sales process as follows:
The inventory in the warehouse is not enough. Although the inventory of the minimum inventory of each product is marked on the inventory, but the actual does not match, there are many products that have even been out of stock. In the case of a small inventory, it is recommended that the warehouse contact the production in a timely manner, or contact the sales to remind the order, the situation of the fly order is mostly related to insufficient inventory.
Purchase and return is not timely. The return time will always be delayed. For this phenomenon, the attitude of the purchasing staff is mostly unresolved. Rarely think about how to solve the problem with the supplier, but hope that the sales staff can communicate with the customer to delay the time. This will reduce the credibility of our customers.
Quality inspection and procurement processing of supplier returns. Many unqualified products, due to the delay of time, finally pick and pick again in the case of forced lasting, and as a qualified product sales , this is very inconsistent with our belief in "pursuing high quality." There are often things that are taken out because the quality problems make the sales staff very embarrassed.
Finance should regularly make reminders or reminders of sales that have not been returned. There are a lot of businesses that have already returned money. The finances tell the sales staff only a few months later. During the period, the sales staff thought that they had been reminding that they had not returned money, and they were very unhappy!
There is no coordination between the various departments. For the convenience of your own work, you often don't care too much about others and don't consider the troubles that others bring. Sometimes it can be solved because of a sentence or a little thing, but the sales staff has gone a lot of detours.
Shipping and dispatching problems.
New product development is too slow.

In short, this year I will work harder to do my own thing and actively help others. I also hope that some problems existing in the company can be properly solved. Constantly develop new products and continuously develop new areas. I believe that the company will go further and have a higher market share. Chutian people will be filled with happy smiles!