Car sales clerk work summary

Recently, x came to the x-vehicle sales department, and the amount of insurance fell. For various reasons, according to x, the salesperson and the analysis of the sales of the recent x and x parts, the reasons are as follows:

First, sales off season

According to the sales staff's past experience, in the third and fourth months of the year, the x, x car sales season, ask x manager, from April 1 to April 12, bought more than a dozen cars; from April 7 - On April 12th, the x department bought seventeen cars.

Second, more recent outlets to mention more cars, group car purchase insurance

The x department has recently sold fewer cars, so the outlets pick up fewer cars; the x department outlets pick up more cars, and pick up nine cars from April 7th to April 12th. Insurance is generally not in x city; the other four cars They are the x team and the x bureau. Their insurance is generally contacted by the unit and self-insurance.

Third, the road construction caused the recent x, x sales decline, customers reduced

Recently, the x-way has been refurbished, the driving is inconvenient, the number of customers is reduced, or the car is not sold in one day. The x department sends two salesmen to go out for publicity, and the x department also sends a salesperson to go out for publicity. The exhibition hall does not come to the customer, and the insurance business is even more unattended.

Fourth, the specific analysis of the general customer's insurance situation

In the process of salesman sales, x has been following the whole sales process, until the end, the customer pays the car, in which the salesman introduces the customer to the insurance in the process of car sales , generally with the car. Listing is advised to enter x insurance:

1. The customer has the entry, x introduces the insurance type to the customer and calculates the insurance amount, and then enters the insurance soon;

2, some want to enter a month or three months, only for listing, because x insurance can only be kept for at least half a year, so customers can only go to the vehicle management office to handle, or another way;

3. Some customers go to friends and relatives to enter a lot of places, because in the face of increasingly severe insurance competition, insurance companies are rushing to pull insurance tasks, before buying a car, they have already set insurance destinations;

4, some customers want to hang the x place brand, only to save money, so do not enter x city insurance;

5, some customers suspect that x insurance is more expensive, I would like to consider a number of insurance comparisons, s think this is also the case of other insurance companies in the process of insurance, unreasonable price cuts;

6. Some customers also do not currently have a brand. Insurance is not delayed. Even the introduction can not be carried out.

7. After some customers have purchased the car, they say that they don’t need to go to the company for a while, wait a while, then talk about listings, insurance, this business of people’s disputes, s think this is also going back, then back to the company The possibility of insurance is small.

5. The insurance commission is declining, which affects the salesperson ’s insurance.

Consulting sales staff to pull insurance, as mentioned, now the insurance commission has declined, which greatly affects the enthusiasm of sales staff. As the salesperson sells more cars, insurance is a dispensable business. When x went to do business directly with the customer, I encountered a customer who was very disgusted with the insurance business. Once, I even regarded x as an insurance company to take insurance, and the attitude was very bad. Unable to communicate. Very awkward.

According to the above reasons, x put forward my request and a little bit of opinion:

First, the insurance business ability should continue to improve, learn more from x, do not understand, ask, communicate with sales staff, and communicate with customers. Many relatives and relatives recommend to the s company to buy a car to increase insurance sources.

Second, do a customer return visit, look at the insurance customer's customer source is not much, how to develop a new insurance source, x see sales as long as there is a customer to see the car, the salesperson writes customer information, afterwards, Regarding the purchase of a car to its customers, whether the insurance customer can also retain the customer information, call to ask if the customer can be insured in our company.

The above is a summary of x recent insurance work, and the insufficiency, please x manager to correct criticism. It is expected to better carry out the insurance business of the x department.

Xxx

Two oox year x month x day

Car sales clerk work summary

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