Business department market staff work summary

With the approaching of the New Year's bell in 2019, 2019 is about to pass. Looking back over the past few years, with the help and support of company leaders and colleagues, according to the company's development requirements and combined with my actual work, I have fully integrated into In the big family of Rongfeng, personal work skills have also been significantly improved. Although there are still some shortcomings in the work, it should be said that they have paid a lot and gained a lot. They feel that they have grown up and gradually Mature. The work situation since this time is summarized as follows:

First, to improve the efficiency of the department and improve the personal quality with a pragmatic attitude

In my opinion, the business department is an important hub of the company's operation and plays an important role in the future development of the company. The increase in sales can't be separated from the cooperation of various operating departments; the success of business development depends on more support from the internal operations department! Every day except for my job, I often have things outside the plan that need to be handled temporarily, and it is usually urgent. I have to worry about the work at hand, so these temporary tasks take up a lot of working time, often After a busy day, the original plan was not completed. But the work at hand can't be delayed. Today's owed business, there will be other work to be dealt with tomorrow. Therefore, I can only use the time after work to complete my quotation work. The improvement of departmental performance is closely related to quotation, new product development proofing, after-sales quality, and delivery service. So what I said outside the project is the development of new product proofing, after-sales quality, and Service this part. According to the actual work situation, the guest inquiry in addition to the bargaining buyer, engineering designers, material buyers, etc. ... may be because the inquiry is the first step of the order, the guests generally like to consult the price directly to find me to arrange Proofing. We have three business units, and the staff is cultivating... I can say that this is an old employee of this department. I don’t want to lose the chance to be tempered, so I don’t know who is doing more work and who is doing less. As long as the guests are willing to find me to solve the problem, I will be happy to do it. Because, I believe, from which we can improve the performance of our three business, we can also improve our work skills.

Second, do your best and do your job well.

I am mainly responsible for the work done:

a. Business phone answering, email review and message delivery

b. Understand the order trend, familiar with the product price

c. Filing and tracking of all departments and departments of the company

d. Business department quotation, arrangement of new product development samples and delivery tracking, temporary handling of after-sales abnormal conditions

e. Responsible for the work of the company leader uploading

f. Responsible for daily 7s work

As the quotation clerk of the business department, the work handled at the job is more complicated and more, which requires the unity and cooperation of the department staff. In the past few years, I have been very active in coordinating my job, thinking with my colleagues in the department, and trying to make it happen. I only hope that the performance of the department will be completed satisfactorily. When the operation department encounters relevant questions to consult or ask for help, I will serve you with full enthusiasm in the first time. I also accumulated a lot of work experience in business work, summed up in eight words: "A lot of gains, benefiting a lot"! Because of this, I will strive for greater progress with unparalleled enthusiasm and hard work!

Third, find errors, improve as soon as possible, make up for the shortfall

While being gratified, I also found the deficiencies in my work. Sometimes the information is not delivered in the work, which directly affects the order operation of the entire department. As a member of the business department, I have the responsibility to feedback it in the first place. I almost made a big mistake: before the new product was made, the guest's drawings were temporarily changed again. After I reported the price after the revision, I ignored the new drawing and notified the project. Fortunately, the customer contacted me to mention the new drawing. Doing things, let me add mistakes in time. I almost made a big mistake myself!

I also concluded that my biggest flaw is: bad memory, the overall idea is not clear. When I am busy, I will make this mistake more, and I will not notice until I rest. My superiors seem to have discovered this shortcoming. Because some things have been explained by the leadership, I did not put too much energy into it, until the leadership reminded me to think about it, resulting in passive work. Afterwards, I also sternly warned myself:

1. In the work, not only must wear your own head, but also keep a clear idea at all times.

2. For the work affairs of the company and the leaders, we must communicate and ditch all kinds of archives information with various departments.

Improve the efficiency of work in place.

3. Strengthen teamwork spirit, actively handle work matters, improve skills and make up for shortcomings.

The company's order operation, a lot of processes, is also very strict, some files, if not timely follow-up, will directly affect the customer's assessment. In the upcoming 2019, I should also meet new challenges with a new look and a more proactive attitude, play a greater role in the department, make greater progress, and thank the company leaders for me. Big support! Thank you!