Summary of the work of the union of mobile communication companies in 2019
In the past year, under the leadership of the party committee and the higher-level trade unions , with the support of the administration, according to the scope of various duties, the company’s overall objectives and tasks were closely organized, and all employees were organized to carry out large-scale business promotion for the completion of the company’s tasks. All-person marketing and labor competition activities have carried out various technical business studies and trainings to improve employee quality. Various activities such as speeches and wild games were organized for the active life of the employees, so that the employees were tightly united, and the mind went to the other place, and the spirit was greatly increased, and all the work achieved good results. The work in the past year is summarized as follows:
First, carry out various competition activities around the center of the company.
In order to ensure the completion of the company's various tasks this year, first of all, together with the administrative cooperation, we launched a “100-day competition” focusing on market management and focusing on promoting the development of the market. In the face of increasingly fierce market competition, employees Looking for ways to develop, in the activities, make full use of all aspects of social relations to develop customers, promote new business, and promote development, this event has developed a total of 4,083 users.
The trade union took the propaganda work of the company's new business and new policies as a major event. In order to enable the new policies and new services introduced by the municipal company to be used by users as soon as possible, in the province's activities of using new business information on-demand, etc., various types of publicity materials were printed, various brochures were prepared, and we organized three publicity campaigns. The car carried out comprehensive publicity on fifteen districts. Everyone wore ribbons and walked around the streets to distribute flyers to explain new business knowledge. Timely and serious publicity, all new business and new policies have quickly become known to everyone, and the utilization rate of new business has increased greatly. As of August, the penetration rate of ip business reached 47%, the usage rate of mobile secretary was 22.4%, and the popularity of caller ID was popularized. The rate was 66.5%, and the information on-demand usage rate was 25.4%, which achieved the expected results.
After this large-scale publicity, everyone realized that propaganda and non-promotion are different. Through walking through the streets, they have trained their employees, skilled business knowledge, enhanced business understanding, and made business development and business income have a significant effect. .
This year, the company's business development is very heavy. The company's leaders decided to carry out full-person marketing activities throughout the city. This work is led by the trade union . We first set up a marketing plan for all employees, and contracted 90 employees of the city to each employee. The relationship between business development and work, ensuring a certain number of people and time to develop business below. Every half month, each person sums up the services visited by the contracted units, and formulates a questionnaire for the visits. The new customers of the dismantling machine and the new business use of Unicom users are timely aware of the measures taken. In the marketing of all staff, all employees walked out of the company's door to provide customers with distinctive on-site services, publicize business, develop customers, and form a good atmosphere for everyone to be responsible for the company. Each employee has a card and work order, ready to enter The network, at any time, and tracking services, regularly notify the users with less pre-deposits and the liaisons of the packaged units to make regular phone calls to understand the situation and achieve family-friendly services.
Everyone uses the holidays, visits and friends, gatherings, etc. to promote the development of business, now every employee can use all kinds of occasions to promote business, whether it is walking on the street, doing things can not do without propaganda to develop our business, employees This kind of professionalism has been praised by many people.
In the marketing work, the awards and punishments were formulated. In the first half of the year, 8 development business experts rewarded 600 yuan, 500 yuan, 400 yuan, and 300 yuan respectively, which promoted business development and held monthly seminars. The problems and good experience methods were communicated in a timely manner. During the visit, the company proposed a reasonable evaluation for the rationalization and adoption of the company, and imposed penalties on the group customers who lost the group. Through the staff marketing activities, the employees were allowed to go from business to trade. Really communicate face-to-face with customers, communicate with heart and mind, and enable employees to establish the concept that employees rely on employees to develop and employees to survive. From February to December, the total marketing of 3,674 customers was completed in December, which increased the benefits for the company.
In order to mobilize the enthusiasm and creativity of employees, organize and mobilize all employees to carry out rationalized construction and technological innovation activities. The employees actively explored the courage to practice, put forward valuable suggestions for the enterprises to come up with ideas, and the technical personnel boldly innovated and painstakingly studied and rationalized. There are 21 proposals and five technological innovations. One of them has saved 1.6 million yuan in innovation year, and was awarded the first prize by the provincial company. The two were awarded the excellent prize and were awarded the organization award for the technical innovation rationalization proposal by the provincial company. Through the rationalization proposal activities, the employees' talents and talents have been exerted, and the actual benefits have been created for the enterprises. At the same time, the employees' dedication and ownership responsibility have been cultivated.
Second, improve employee ethics, enhance employee service awareness In the situation of heavy development tasks and increasingly fierce competition, cooperate with the administration to carry out technical business training and other activities, use various conferences to carry out ideological and political education in a targeted manner, and introduce various periods. The new technology, new business knowledge and policies are trained at any time, so that employees can learn consciously, study new business knowledge, arm themselves with advanced culture, and stabilize the staff's mood. Now the technical business learning of employees has become formal.
In order to improve the overall quality of employees, and to cultivate a team of thoughts, culture, ethics, and disciplined "four have" employees, New Year's Day organized a speech contest to love the motherland and love the company, further establishing the image of the company and enhancing employees. The spirit of dedication and selfless dedication, this year participated in the image of the tree organized by the municipal party committee, and made a speech for the new century ** people, and won the fourth place's good results, in order to mobilize the enthusiasm of employees, establish a typical training talent, in the citywide Within the selection activities, the city has a total of 24 advanced individuals, 4 pacesetters and 14 advanced collectives.
At the beginning of the year, the company handed over the service work to the trade unions . First, it formulated the service quality supervision and management measures, announced the service commitments to the society, and regularly and irregularly inspected them, found that the problems were dealt with in a timely manner, and fined and dismissed the disciplinary personnel according to the management measures. This treatment has enabled employees to enhance their sense of responsibility and consciously maintain their corporate image.
Adhere to providing first-class services to customers, intensify efforts to improve services, and set up a system of government officials to the business duty system, paying attention to each user, giving customers a word of patience and careful publicity and interpretation of business, from cadres to business duty is The process of self-improvement, as well as the ability to grasp new tariff policies and new business knowledge as soon as possible, so that everyone realizes that enterprises must survive and develop, must adhere to quality services, attract customers with honest and trustworthy services, and always insist on providing first-class services to customers. .
Article page: [1] [2]
More articles on the work summary of the 2019 mobile communication company's trade unions >>
·Summary of trade union work of the provincial traffic information and communication center in the first half of the year ·Summary of the work of the first half of the trade union and the old cadres ·Summary of the work of the first half of the trade union in 2019 ·Summary of the work of the female trade union of the company in 2019 ·Summary of the work of the kindergartens in the second half of 2019 ·The General Labor Union Kindergarten Summary of work · Summary of the work of the kindergarten union team in 2019 · Summary of the labor union work of the kindergarten in 2019
[Back to the union work summary column list]
Third, further strengthen the organization and democratic management of trade unions , actively carry out the work of trade unions , establish various systems and work standards, and strengthen the internal management system of trade unions . In accordance with the requirements of democratic management, a staff representative conference was held to improve the system of employee representatives and conscientiously implement the functions and powers of the employee representative assembly.
A business disclosure system was launched and an implementation plan was formulated. This year, the trade union took the initiative to undertake the daily work of “opening of corporate affairs” and closely cooperate with relevant departments to form a situation in which the party and government work are jointly managed and employees are actively involved. The welfare benefits and the distribution of business development bonuses are given to the employees. Through the public to let employees understand, but also lead innocence, the leadership and employees are closely linked to ensure the standard, orderly and healthy development of this work. In accordance with the law, the Labor Dispute Mediation Committee was established to protect the interests of employees in accordance with the law, and a collective contract was signed with the administration at the beginning of the year.
4. Caring for the life of employees To carry out cultural and recreational activities, to mobilize the wisdom and strength of all employees to the maximum extent, to unite and organize various cultural and sports activities. First, to take advantage of the convening of staff meetings and work meetings. Restricted way The activities of entertainment and singing are the same; the second is to organize a wild game; the third is to carry out bowling, chess, pool, poker and other competitions during the New Year's Day, the Spring Festival to celebrate the party and the karaoke competition, jointly organized with the Communist Youth League Committee The "Mobile ** Cup" urban youth welcomed the "May 4th" ring city event. Through large-scale group activities, the cohesiveness of employees has been further enhanced, enriching the cultural life of employees and stimulating the enthusiasm of employees.
The trade union regards the care of employees' lives and solves the problems of employees as an important task. It conducts a comprehensive investigation of the difficult employees, establishes and improves various files, and often visits sick hospitals, destitute employees and employees' survivors. This year, physical examinations were carried out for female employees, and timely treatment was provided for the illness.
In this year's new wind activity for the economic construction service tree industry, the trade union regards this work as a major event, and promotes its corporate image, improves its service quality, regulates its own behavior, and creates economic benefits for the enterprise. Therefore, we have successively Fifteen district bureaus carried out comprehensive inspection and guidance. During the inspection, they found that they did not know enough about the work, the basic work was not perfect, and timely guidance and corresponding measures were taken to make everyone correct and clear goals. Among the 13 units participating in the competition, Was named the third place in the city.
In the work of retiring, we do regular visits, ask for condolences, hold symposiums, picnics, games, and other activities. We are all present at home, helping us solve all kinds of difficulties and subscribing for retirees. Family Health News, "Retirement Life", has taken care of life and political concern, so that the retired staff care about the company's development. At the symposium, everyone has to be responsible for the company's business development, and to come up with ideas. Find ways to do a good job of propaganda, and we will care more and take care of them in the future.
In the work of the Communist Youth League, we mainly focus on the ideological education of young people, carry out a speech contest that creates the image of a first-class enterprise tree, and carry out the activities of establishing a youth civilization to compete as a post, and a number of attending cities emerged during the event. There are 10 outstanding young and outstanding cadres and 4 youth civilizations.
The above is the basic situation of XX work. The new year has begun. The work in XX is still arduous and arduous. We must make great efforts to cooperate with the administrative work, and we must push the knowledge service on the basis of smiling service. The simple service shifts to knowledge services and fundamentally solves practical problems for customers. It is necessary to further improve the ideological education of employees around the company's business development, carry out the image education of mobile people in the new century, carry out various speech contests, do a good job in technical business training, and carry out technical business competition activities to strengthen the business of employees.
Work around the overall situation of the enterprise center, select a good angle, find the right position, accept and rely on the leadership of the party committee, administrative support, deepen the understanding of employees' difficulties, care about the employees' lives, reflect the voices of employees, and strive to do all the work. Contribute to the development of the mobile ** business.
More articles on the work summary of the 2019 mobile communication company's trade unions >>
·Summary of trade union work of the provincial traffic information and communication center in the first half of the year ·Summary of the work of the first half of the trade union and the old cadres ·Summary of the work of the first half of the trade union in 2019 ·Summary of the work of the female trade union of the company in 2019 ·Summary of the work of the kindergartens in the second half of 2019 ·The General Labor Union Kindergarten Summary of work · Summary of the work of the kindergarten union team in 2019 · Summary of the labor union work of the kindergarten in 2019
[Back to the union work summary column list]
First, carry out various competition activities around the center of the company.
In order to ensure the completion of the company's various tasks this year, first of all, together with the administrative cooperation, we launched a “100-day competition” focusing on market management and focusing on promoting the development of the market. In the face of increasingly fierce market competition, employees Looking for ways to develop, in the activities, make full use of all aspects of social relations to develop customers, promote new business, and promote development, this event has developed a total of 4,083 users.
The trade union took the propaganda work of the company's new business and new policies as a major event. In order to enable the new policies and new services introduced by the municipal company to be used by users as soon as possible, in the province's activities of using new business information on-demand, etc., various types of publicity materials were printed, various brochures were prepared, and we organized three publicity campaigns. The car carried out comprehensive publicity on fifteen districts. Everyone wore ribbons and walked around the streets to distribute flyers to explain new business knowledge. Timely and serious publicity, all new business and new policies have quickly become known to everyone, and the utilization rate of new business has increased greatly. As of August, the penetration rate of ip business reached 47%, the usage rate of mobile secretary was 22.4%, and the popularity of caller ID was popularized. The rate was 66.5%, and the information on-demand usage rate was 25.4%, which achieved the expected results.
After this large-scale publicity, everyone realized that propaganda and non-promotion are different. Through walking through the streets, they have trained their employees, skilled business knowledge, enhanced business understanding, and made business development and business income have a significant effect. .
This year, the company's business development is very heavy. The company's leaders decided to carry out full-person marketing activities throughout the city. This work is led by the trade union . We first set up a marketing plan for all employees, and contracted 90 employees of the city to each employee. The relationship between business development and work, ensuring a certain number of people and time to develop business below. Every half month, each person sums up the services visited by the contracted units, and formulates a questionnaire for the visits. The new customers of the dismantling machine and the new business use of Unicom users are timely aware of the measures taken. In the marketing of all staff, all employees walked out of the company's door to provide customers with distinctive on-site services, publicize business, develop customers, and form a good atmosphere for everyone to be responsible for the company. Each employee has a card and work order, ready to enter The network, at any time, and tracking services, regularly notify the users with less pre-deposits and the liaisons of the packaged units to make regular phone calls to understand the situation and achieve family-friendly services.
Everyone uses the holidays, visits and friends, gatherings, etc. to promote the development of business, now every employee can use all kinds of occasions to promote business, whether it is walking on the street, doing things can not do without propaganda to develop our business, employees This kind of professionalism has been praised by many people.
In the marketing work, the awards and punishments were formulated. In the first half of the year, 8 development business experts rewarded 600 yuan, 500 yuan, 400 yuan, and 300 yuan respectively, which promoted business development and held monthly seminars. The problems and good experience methods were communicated in a timely manner. During the visit, the company proposed a reasonable evaluation for the rationalization and adoption of the company, and imposed penalties on the group customers who lost the group. Through the staff marketing activities, the employees were allowed to go from business to trade. Really communicate face-to-face with customers, communicate with heart and mind, and enable employees to establish the concept that employees rely on employees to develop and employees to survive. From February to December, the total marketing of 3,674 customers was completed in December, which increased the benefits for the company.
In order to mobilize the enthusiasm and creativity of employees, organize and mobilize all employees to carry out rationalized construction and technological innovation activities. The employees actively explored the courage to practice, put forward valuable suggestions for the enterprises to come up with ideas, and the technical personnel boldly innovated and painstakingly studied and rationalized. There are 21 proposals and five technological innovations. One of them has saved 1.6 million yuan in innovation year, and was awarded the first prize by the provincial company. The two were awarded the excellent prize and were awarded the organization award for the technical innovation rationalization proposal by the provincial company. Through the rationalization proposal activities, the employees' talents and talents have been exerted, and the actual benefits have been created for the enterprises. At the same time, the employees' dedication and ownership responsibility have been cultivated.
Second, improve employee ethics, enhance employee service awareness In the situation of heavy development tasks and increasingly fierce competition, cooperate with the administration to carry out technical business training and other activities, use various conferences to carry out ideological and political education in a targeted manner, and introduce various periods. The new technology, new business knowledge and policies are trained at any time, so that employees can learn consciously, study new business knowledge, arm themselves with advanced culture, and stabilize the staff's mood. Now the technical business learning of employees has become formal.
In order to improve the overall quality of employees, and to cultivate a team of thoughts, culture, ethics, and disciplined "four have" employees, New Year's Day organized a speech contest to love the motherland and love the company, further establishing the image of the company and enhancing employees. The spirit of dedication and selfless dedication, this year participated in the image of the tree organized by the municipal party committee, and made a speech for the new century ** people, and won the fourth place's good results, in order to mobilize the enthusiasm of employees, establish a typical training talent, in the citywide Within the selection activities, the city has a total of 24 advanced individuals, 4 pacesetters and 14 advanced collectives.
At the beginning of the year, the company handed over the service work to the trade unions . First, it formulated the service quality supervision and management measures, announced the service commitments to the society, and regularly and irregularly inspected them, found that the problems were dealt with in a timely manner, and fined and dismissed the disciplinary personnel according to the management measures. This treatment has enabled employees to enhance their sense of responsibility and consciously maintain their corporate image.
Adhere to providing first-class services to customers, intensify efforts to improve services, and set up a system of government officials to the business duty system, paying attention to each user, giving customers a word of patience and careful publicity and interpretation of business, from cadres to business duty is The process of self-improvement, as well as the ability to grasp new tariff policies and new business knowledge as soon as possible, so that everyone realizes that enterprises must survive and develop, must adhere to quality services, attract customers with honest and trustworthy services, and always insist on providing first-class services to customers. .
Article page: [1] [2]
More articles on the work summary of the 2019 mobile communication company's trade unions >>
·Summary of trade union work of the provincial traffic information and communication center in the first half of the year ·Summary of the work of the first half of the trade union and the old cadres ·Summary of the work of the first half of the trade union in 2019 ·Summary of the work of the female trade union of the company in 2019 ·Summary of the work of the kindergartens in the second half of 2019 ·The General Labor Union Kindergarten Summary of work · Summary of the work of the kindergarten union team in 2019 · Summary of the labor union work of the kindergarten in 2019
[Back to the union work summary column list]
Third, further strengthen the organization and democratic management of trade unions , actively carry out the work of trade unions , establish various systems and work standards, and strengthen the internal management system of trade unions . In accordance with the requirements of democratic management, a staff representative conference was held to improve the system of employee representatives and conscientiously implement the functions and powers of the employee representative assembly.
A business disclosure system was launched and an implementation plan was formulated. This year, the trade union took the initiative to undertake the daily work of “opening of corporate affairs” and closely cooperate with relevant departments to form a situation in which the party and government work are jointly managed and employees are actively involved. The welfare benefits and the distribution of business development bonuses are given to the employees. Through the public to let employees understand, but also lead innocence, the leadership and employees are closely linked to ensure the standard, orderly and healthy development of this work. In accordance with the law, the Labor Dispute Mediation Committee was established to protect the interests of employees in accordance with the law, and a collective contract was signed with the administration at the beginning of the year.
4. Caring for the life of employees To carry out cultural and recreational activities, to mobilize the wisdom and strength of all employees to the maximum extent, to unite and organize various cultural and sports activities. First, to take advantage of the convening of staff meetings and work meetings. Restricted way The activities of entertainment and singing are the same; the second is to organize a wild game; the third is to carry out bowling, chess, pool, poker and other competitions during the New Year's Day, the Spring Festival to celebrate the party and the karaoke competition, jointly organized with the Communist Youth League Committee The "Mobile ** Cup" urban youth welcomed the "May 4th" ring city event. Through large-scale group activities, the cohesiveness of employees has been further enhanced, enriching the cultural life of employees and stimulating the enthusiasm of employees.
The trade union regards the care of employees' lives and solves the problems of employees as an important task. It conducts a comprehensive investigation of the difficult employees, establishes and improves various files, and often visits sick hospitals, destitute employees and employees' survivors. This year, physical examinations were carried out for female employees, and timely treatment was provided for the illness.
In this year's new wind activity for the economic construction service tree industry, the trade union regards this work as a major event, and promotes its corporate image, improves its service quality, regulates its own behavior, and creates economic benefits for the enterprise. Therefore, we have successively Fifteen district bureaus carried out comprehensive inspection and guidance. During the inspection, they found that they did not know enough about the work, the basic work was not perfect, and timely guidance and corresponding measures were taken to make everyone correct and clear goals. Among the 13 units participating in the competition, Was named the third place in the city.
In the work of retiring, we do regular visits, ask for condolences, hold symposiums, picnics, games, and other activities. We are all present at home, helping us solve all kinds of difficulties and subscribing for retirees. Family Health News, "Retirement Life", has taken care of life and political concern, so that the retired staff care about the company's development. At the symposium, everyone has to be responsible for the company's business development, and to come up with ideas. Find ways to do a good job of propaganda, and we will care more and take care of them in the future.
In the work of the Communist Youth League, we mainly focus on the ideological education of young people, carry out a speech contest that creates the image of a first-class enterprise tree, and carry out the activities of establishing a youth civilization to compete as a post, and a number of attending cities emerged during the event. There are 10 outstanding young and outstanding cadres and 4 youth civilizations.
The above is the basic situation of XX work. The new year has begun. The work in XX is still arduous and arduous. We must make great efforts to cooperate with the administrative work, and we must push the knowledge service on the basis of smiling service. The simple service shifts to knowledge services and fundamentally solves practical problems for customers. It is necessary to further improve the ideological education of employees around the company's business development, carry out the image education of mobile people in the new century, carry out various speech contests, do a good job in technical business training, and carry out technical business competition activities to strengthen the business of employees.
Work around the overall situation of the enterprise center, select a good angle, find the right position, accept and rely on the leadership of the party committee, administrative support, deepen the understanding of employees' difficulties, care about the employees' lives, reflect the voices of employees, and strive to do all the work. Contribute to the development of the mobile ** business.
More articles on the work summary of the 2019 mobile communication company's trade unions >>
·Summary of trade union work of the provincial traffic information and communication center in the first half of the year ·Summary of the work of the first half of the trade union and the old cadres ·Summary of the work of the first half of the trade union in 2019 ·Summary of the work of the female trade union of the company in 2019 ·Summary of the work of the kindergartens in the second half of 2019 ·The General Labor Union Kindergarten Summary of work · Summary of the work of the kindergarten union team in 2019 · Summary of the labor union work of the kindergarten in 2019
[Back to the union work summary column list]
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