Summary of personal sales work in 2019

From the beginning of June to the present, I have been working in the company for 9 months. As a newcomer, I was initially worried about not knowing how to coexist with my colleagues and how to do the work given by the leaders. However, in the past nine months, under the harmonious working atmosphere of the company, after careful care and patient guidance from department leaders and colleagues, I quickly completed the understanding of the company's products and business, and adapted to the company in a short period of time. The working environment is also familiar with the department's work flow. The most important thing is to contact and learn a lot of related business and customer service knowledge. I can successfully complete the tasks assigned by the company and do my own job, making me There has been no small progress in the ability to work and in the life of the people.

Everything that has been harvested during this time is now a small summary. I hope that I can find my own shortcomings and shortcomings and improve it in my future work to improve my work. At the same time, I would also like to thank the leaders for having time to browse through this carefully written but immature summary. I am grateful to the leaders for pointing out the shortcomings in the summary and helping me grow with the company. Thank you.

At that time, she pursued the dream of youth and came to United Communication. The first thing she knew was Fang Zong. She was considerate and considerate. It was like a good teacher and friend in our work and life. When she encountered difficulties in her work, she always Give you the most timely help; then I met Mr. Yang. He is like a passionate and energetic officer who baptized on the battlefield. Whether he is at work or talking about customers, his ideas are always clear and his language organization ability. Very strong, when he was the head of the exhibition department, I became a member of this department. Under his leadership, I will learn a lot of practical experience and skills to quickly complete the company's assignment work. These experiences will be worked and lived in the future. In September, the company added a female executive, mainly responsible for customer service, and now my supervisor, she is full of passion, full of self-confidence, and full of self-confidence, she can tolerate you occasionally Do something wrong, and also accept your thoughts about your work, solve problems for you, and consider your future. I feel very fortunate to work in her department; I say that the boss is the one who loves the face, but after seeing Jiao Zong, these statements are not established. She is very kind, very attractive, and has a little magic. Feeling that she is like a gold digger, she can always dig into the glow point of anyone. In her eyes, anyone is covered with gold, and she is the craftsman who peels off the stone to show the charm of gold. She loves her employees, loves her work, she is willing to take pressure on her employees, and at the same time many of them are the ones who leave the office at the latest. Thanks to the support and care of these leaders during their long career.

June, my concept of change and growth

After being admitted to the Division, he was assigned to the Xu Ling Group and participated in the induction training for new employees organized by the company. Through this training, I learned about the company's development history, corporate culture, industrial structure and related systems, and learned how to become a good staff member. Through a few days of unscheduled training, I feel the company's concern for me, and thank the company leaders for their efforts to help our new employees get on the job faster.

When I first joined the company, I was fortunate enough to be selected as a teaching assistant of the Lang Xianping meeting. In the process of teaching assistants, I understood that no matter what happened, I must stick to my position and do my own duties. In a short day, although I was physically and mentally exhausted, I learned a lot of valuable experience and better communicated with my colleagues and customers. At the same time, we also see the prospects for the development of digital trade, and the degree of recognition of it. After the event, the most grateful person is Wang Yuqi who has left. After returning from Dongguan, I have no place to live. She asked me to go to her friend to live, thank you for her help.

In the days that followed, under the leadership of Xu Ling, I learned more about sales techniques and teamwork to complete the task. In the process of explaining gid's ppt file with colleagues, it further consolidated their deep understanding and understanding of gid. In the meeting invitation again and again, I have learned more skills to communicate with customers. During the service meeting, under the guidance of Mr. Fang, I understood that I had to make initial communication with the customer before the meeting. It is best to sit next to the customer and listen to it. After the meeting, I would like to invite customers to experience the area to visit and negotiate. Under the guidance of General Yang, I learned that the team should work in a division of labor, stick to their own positions, and understand how to talk to customers in the most simple and easy-to-understand way, and follow-up work in the future.

The most grateful of this month is Xu Ling and his team's colleagues. Xu Ling executives have made me understand a lot of face-to-face sales skills and telemarketing skills, which have benefited in the days of future work. I understood the truth of being a person in advance at an eve. When people are done, they will be more helpful when they do things, and more people will be more likely to succeed in doing things. In the usual management, Jiao always can find some problems in each department or us from a higher angle, and always find the right way to quickly and accurately find the right medicine, and kill some bad problems in the bud. She carefully peeled off the stone slowly, and taught us to show our charm like gold, and lived out the wonderful things that belonged to us. I am full of admiration and gratitude to her.

July, my mentality changes and changes in behavior patterns

I remember that once the main talks reached the goal, setting goals made me understand that no matter what you do, you don’t give yourself a concept, you don’t limit your own thinking, set goals, do action plans, and work hard, miracles. It will happen in the end. This morning meeting inadvertently brought me a brand new concept that allowed me to break through my narrow understanding and see a broader sky. Through this morning meeting, I have thrown away the original ideas, learned to look at the problem from another angle, and understood that there is nothing impossible. Only I think that it is impossible to be truly impossible. And then the company has also issued new policies and performance tasks, which is also an incentive and help for me. The new policy can regulate the phenomenon that I did not conform to the company culture and image in the past, helping me to keep up with the company faster and better. The pace of development; there is also an anxiety, this anxiety prompted me to master more product knowledge, business skills and workflow to complete the company's stated performance and grow with the company.

Foshan, the first stop of the 100-city tour, as a staff member, once again witnessed the influence of digital trade and the expectations and aspirations of this connected merchant and consumer technology platform. Since the leader chose me to attend this meeting, it is an affirmation of my past work attitude, and I am grateful to the company for giving me a chance to grow. This meeting made me understand and cherish. For example, after the dinner, Xu supervisor asked me to stay and help Dazhi's work. Although I was a little unhappy at the time, I still went to perform. When I was exhausted in the bed after the work, I realized that I had gained a lot of things. First of all, I I learned how to work with a number of company staff to complete the task. Secondly, I learned how to arrange the venue. These are the valuable assets that I will be responsible for in the future. I am grateful to the 100-city tour of digital trade. It makes me understand that the most important thing to get along with my colleagues is to understand and tolerate. I know that the result of being picky about others is to change back to being picky. When I learn to deal with conflicts, I first examine myself rather than first blaming each other. Learned to be responsible for your own growth. At the same time, I also learned to cherish my company, cherish my colleagues, cherish the work I have and the every customer I consulted in front of the booth, cherish everything I have now, and cherish my place. Have happiness.

Thanks to the administrative department led by General Tan, with their active efforts and seamless cooperation, the meeting can be completed smoothly.

I have benefited a lot from this trip to Mission Hills. I used to have a limited number of people in the Asian Wine Office, and my client base is limited. My vision and ideas will be limited. This meeting has benefited me a lot. I not only opened my eyes, but also benefited from communicating with other people. For example, I learned to communicate with the hotel owner in time to solve the problems encountered at the conference site; Take away the problem of the hotel laundry bag. This meeting taught me a lot of new methods and ideas that allowed me to look at the problem from a higher point of view. I am very grateful to the company for giving me the opportunity to see a bigger and wider world. It is very conducive to my self-improvement and breakthrough.

In September, slowly mature

In the north, September should be the late autumn season, and in the south, it seems that the harvest has just begun. It may be the reason for the Guanlan Lake meeting. Under the approval of General Yang, I will once again be responsible for the work of the September 5th Boao Conference. Because of the last experience, the relevant procedures and arrangements for this meeting are still fairly Satisfy the leadership. Suddenly, it is not difficult to succeed. As long as some simple details are done, the mentality is correct, the accumulation is success, and the details are sometimes the biggest factor in determining success or failure.

I am very pleased that United Communications has opened a franchise in Anyang, and Anyang is a city with great influence in the Central Plains. This time the gid information platform entered Anyang, it shows that the slightly conservative northerners also started to have new information. The platform has a certain degree of recognition. At the request of Anyang's franchisees, Jiao Zong is planning to send me and Liu Yuru to go to Anyang for training and business development. I was very excited to hear this message. This is the company’s trust in me. I think I have the ability to go on a business trip. I also have concerns because it is on behalf of the company. Everything outside is representative of the company’s image, so we must work. Do it well. Only by doing the best can reflect your own value and reflect the company's image. In the past, when I was doing things, I was always bound by my own inertia mode. In the days of company leadership training, I understood that I had to be creative in my work. I have to know that all the ways will lead to Rome. Different methods will have different results. To do things on the ground, when setting goals, you should set appropriate goals according to your own abilities and environment instead of singing high-profile.

Later, because many leaders of the Chamber of Commerce participated in the Anyang Baicheng Tour Conference, in order to cope with the big scene, the company decided to let Yang go to Anyang and let me stay in the company. I am very glad that the company can make such a choice. Expert knowledge and practical experience are very rich, so I went to Anyang, the first to deal with the problems of various customers, and the second can show the business image of United Communications to Anyang's company. If it is me, it is not good. Therefore, we must continue to stay in the company to accumulate professional knowledge, accumulate the strength of negotiation, and hope that one day can be independent, so that leaders are not so tired. I have to be always ready to share the ups and downs that may be encountered in the future with the company and pay a sweat for the company's future.

In October, my comprehensive quality is comprehensive.

First, expand training

The 7th and the 8th are days worthy of deep implication, because that was the first time I participated in the outreach training of the “Beyond Self and Melting Team” organized by the company. In just two days, I gained a lot. The inspiration and experience he has given me is a permanent spiritual wealth. No matter what position I am in, I can get a very useful life experience with my heart and mind.

Through this training, I have the following three feelings:

First, when accepting tasks, without clearing the requirements, rules, and standards, it is impossible to make the blind ride on horses. Only when the tasks, directions, and goals are clearly defined can we detour.

Second, people are in harmony, Taishan is moving, and unity is power. A team without cohesion is not competitive. Without teamwork, all the training programs this time could not be completed. If a team of people is doing what they are doing, doing what they are, selfishness, and breaking the law, it is bound to be a mess, and work is difficult to achieve, and it may lead to failure. On the contrary, all members of the team are focused on their careers, caring for the collective, taking care of the overall situation, uniting and working together to form an invincible team. When the team faces difficult tasks or encounters difficulties, they can strengthen their confidence, help each other in the same boat, and fearlessly, in the face of stormy waves, they can accomplish tasks that others think cannot be completed, and they can successfully reach the other side of victory.

Third, in the whole process of the training, all the players played an important role in completing the training subjects for the team. It was because everyone strictly demanded themselves, paid attention to details, meticulous, spontaneous, and refused excuses, and successfully completed the task. Summarizing the lessons learned from the expansion training is also the driving force to further promote the team's efforts to do all the work. The spiritual realm that he emphasizes teamwork and mutual cooperation, I think is a good embodiment of our company's corporate culture.

This exhibition training is not a simple training, but a reflection of a kind of thinking, a test, and a kind of spirit. There is no smooth road in life and work. It may be as challenging and full of hardship as this expansion training. The temporary team and the staff are not deeply engaged in the ordinary work. In the event, we have shown unprecedented collective strength. The original process of tacit understanding is not long. It depends on what kind of mentality you use to actively participate. Everyone has great potential to develop, but we often overlook our own potential. Although expansion strengthens the cohesiveness between teams, it is more important to let ourselves clearly understand their abilities. The greatest enemy of man is himself, so defeating himself is the first step to success. Never give up, give more courage and perseverance, many opportunities will not give up easily, believe in yourself.

Second, the brand hotline

On the 14th, the signing ceremony of the commercial communication cooperation strategy of “Communicative and Strong, and Win-Win” was held in Guangzhou Ocean Hotel. The digital trade gid business communication officially signed a strategic cooperation agreement with Baidu, Youku and zcom. The signing of the contract has spawned a new project “Brand Hotline”, which aims to provide enterprises with more in-depth brand services through more professional e-magazine production. In the next time, in order to make the “brand hotline” newborn grow up smoothly, everyone will discuss and solve the problems they may encounter when doing the “brand hotline” business, and at the same time stand on the customer's stand to find this new project. There may be problems, and through this collection of questions, I have learned a lot.

First, the signing of the contract witnessed the recognition of the company by the well-known media, as well as her influence, and also has a sense of honor, because the work I have engaged in has unlimited prospects. Behind the sense of honor, there is a deep sense of mission, motivating yourself to keep up with the company's pace and perfecting the expectations of the company's leadership.

Second, I felt the feeling of growing up with the company, welcoming a new project together, discovering and presenting possible problems with the project, and solving these problems with the assistance of the leaders.

Thirdly, I felt the concern of colleagues and franchisees in different places on the company's new projects. In particular, colleagues from Qingdao Branch, after receiving new project information, asked many related questions and requested ppt information. With the brochures, their attention to the company thousands of miles away and their attitude towards doing things well also spurs me to do the best docking window for them in the future, and work with them to develop the company for the company. a force.

Fourth, during the one-week launch of the new project, the company held two promotion meetings, and this move proved the company's rapid development and made me realize that if we want to survive and develop in today's competitive society. There must be ultra-sensitive responsiveness and super-powerful appeal, and then action, mobility and execution are the two major tools for individuals and companies to grow and develop. This is an era of "fast is king."

Fifth, in order to serve the needs of the market for the company's projects, the company provided us with a lecturer training class. The keynote speaker, Wang Li, used the spare time every night to provide a professional lecturer with the conditions for our systematic explanation. The evening explanations and drills made me feel that even if I can't stand on the platform to explain the company's products to the customers in the future, I should also apply the spirit and temperament of the lecturers to the future business development. Thanks to the company's good intentions and care for our growth.

Third, Qingdao docking

The docking window of Qingdao Branch has been receiving this task for four months. From the beginning, I don’t know how to do the job effectively. Now I can do the job step by step, although in the process. Encountered a lot of pressure, but also received criticism and correction from the leadership, and these are the notes in the process of growing up. The growth of these bits and pieces should be recorded as text.

First, in October, many Qingdao colleagues received information on the production of gid, most of which came from Mingde-certified customers. They also encountered many problems in the docking work, and also obtained in the process of solving problems. lots of experiences. The northerners are bold and speak very straightforward. Because of this, if your results do not meet their expectations, they will show some negative emotions. For example, in the production process of gid, it takes a long time and is rough in production. After the modification, it still cannot satisfy them. Later, it was found that the phenomenon is that they are too pursuing perfection, not that this kind of mentality is not good, but They don't understand the work here. The 200-yuan certified customer gives a gid of 1,000 yuan, and there are so many complaints. These problems can be handled smoothly. I really want to thank the colleagues in various departments for their cooperation.

Secondly, this month gidso could not find the newly produced gid. This problem is reflected in the technical department for nearly one month. The result of the processing still does not satisfy the Qingdao colleagues. In the current promotion is not very strong, the system itself. The gidso re-emergence, may not be able to say anything, thank the customer service department colleagues have been helping to solve this problem, and the "root cause" does not seem to be aware of the seriousness of the problem.

Third, Qingdao colleagues want to understand the relevant trends of the “brand hotline” in a short period of time. They have been asking me for relevant business development processes and questions about the “brand hotline”. Thanks to the leadership for these issues, although they all have A lot of things have to be dealt with, and I have given Qingdao colleagues the answers to relevant questions in a certain period of time to help them grow together.

Fourth, thanks to Mr. Yang’s understanding, the joint exhibition department itself has a lot of things to do, and at this stage, Yang always asked me to undertake a lot of tasks, so that I can have more time to do the docking work in Qingdao.

The days of the game are silent, and it is this passing that will allow the development of Shangxuntong to remain in history for a long time. The participation of the European delegation and digital trade has since moved to the international community. Looking back at the work in October, with the support and help of the company's leaders and colleagues, I have made great progress in my thinking, study, and work. I have grown a lot, but I also clearly understand my own shortcomings. Where: First of all, there are still deficiencies in the industry learning. If you want to do a good job, you must go deep into the business and experience the psychology of the customer and the dynamics of the industry. There is still room for improvement in the application of technical background. Development is endless, the old end point is a new starting point, and future work has begun.

New positioning in customer service in November and December

In November, it was assigned to the brand hotline customer service department. Although the majority of the work in the previous four months of docking in Qingdao was also the nature of customer service, the work harvest in these two months was very different from the previous one.

First, while doing business before, but also to dock Qingdao, this has become a nature of customer service, because the customer service has not been systematically trained, so in the process of serving Qingdao also made some mistakes. Today, the head of the customer service department has very good management experience, and is also very careful. Under her guidance, she has mastered a lot of customer service knowledge and skills. Therefore, in the process of doing the brand hotline customer service, I can do a little better and be more happy.

Second, the customer service department let me find the positioning and hope. Under the management of Zeng, I understand that some small things at work seem to be trivial, but the impact may be large and the impact on the outcome may play a crucial role. At that moment, I realized that things can't be done with small things. Every time you have to do things, be realistic and serious, and always keep a humble heart.

For me this is a very complicated 09, and I have experienced too many changes in the days of United Communications. From the beginning of June, my expertise was not at all accessible, and I can talk about customers independently now. These are the results of the company's cultivation. In order not to affect the company's image and to keep up with the company's development pace, I always wear tooling, because I think that the tooling represents the working state, and the casual wear represents the leisure state. There is a qualitative difference between the two. Of course, the effect and the level of care of the work will not be the same.

I would like to say that I have learned a lot in the days of the work of United Communications, I understand a lot, and I know a lot of my own shortcomings. But no matter how it has passed, I have to complete the company's tasks in the next work, so that the gap between me and the company is getting smaller and smaller, and the tacit understanding is getting higher and higher. This is the first thing I should do. Secondly, I will keep up with the pace of the company's leadership, step by step, and work hard, so that work mistakes will be zero.

And I am a member of the team myself, and I have experienced a lot in the team. I really want to say that the team that I have now and the team that I have gone through are very good. Each of them is so good, everyone has it. So many flash points, everyone has what I need to learn. They must be excellent in joint communication in the future, and they will certainly create miracles one after another. I am very proud to be their colleague. They have always been the group of people who have filled me with emotion and learning. Because we have such a good company, have such a good management team, and have such a humanized total, Union Communications will surely leave a happy ending in the future.

09 years have passed, and there are bitter, painful, happy and sweet days in these days, and there are mistakes in achievements and achievements.

What I want to do in 2019 is to increase determination and action, focus on communication with team members, and increase affinity; in life, we need to learn to tolerate one's feelings, instead of avoiding one's feelings, and also tolerate others' emotions. Don't let emotions be replaced by rational analysis; in work, you should not be too conceited, unwilling to rely on others, learn to accept unexpected situations, learn to take risks, ask for help, and let private dreams become reality. To express yourself, support the completion of important projects, and make them public, so that their results can be seen by others. These changes, with the support of the leaders and the mutual help of my colleagues, I believe that I will definitely add a wonderful picture to United Communications in 2019.