Computer sales work summary

I have been in charge of market development and business for 3 months, and I have fully integrated into this group. In the past three months, although there are problems of one kind or another, we have tried our best to solve them. In the past three months, my computer sales work is summarized as follows:

First of all, to reduce costs, the main measures that should be taken are: further broaden the purchase channels, find multiple suppliers, compare prices and quality, select suppliers with good quality and low prices; diligently save, save money, avoid waste The design of the project should be reasonable; the internal consumption should be reduced, the daily expenses, water, electricity, daily office supplies, especially paper and vehicle expenses should be saved.

Second is also the most important part-----cultivating awareness, strengthening service consciousness, establishing competition consciousness, and cultivating market creation consciousness. We are a service-oriented company that can use the service to win the market and win the trust of users. Colleagues and enterprises always exist in competition between each other. If their business level is not improved, they will be eliminated by the company. If the company does not develop, it will be eliminated by the society. In recent years, the competition in the consumables market has been fierce, and the situation this year will be even more severe.

The improvement of business level and staff quality is crucial, which is related to the development and destiny of the whole enterprise. The level of business affects the efficiency of work; the quality of employees directly affects the social status and social image of the company. Only with a team with high quality and excellent technical level, with good work plans and habits, such enterprises will have progress and development.

Strengthening publicity is also an important means and measure for market development.

1. Ways and measures for the sales department to obtain profits

The main sources of profit of the sales department are: computer sales ; computer consumables; printer consumables; typing and copying; computer network school and other computer industry-related business. The main goals this year are: the development of the home user market and the preemption of the office consumables market. In order to increase publicity for home users, the office consumables market uses price to compete, small profits but quick turnover. Establish a perfect sales file, regularly conduct after-sales tracking, seize the office consumables market, and strive to obtain greater profits. Here also requires us to do a lot of work, delivery must be timely, after-sales service must be good, let customers trust us, let customers really enjoy God-like treatment.

The profit indicator that can be completed, *** million yuan, net profit *** million. Among them: typing copy *** million, net school *** million, computer *** million, computer supplies and accessories *** million, other: *** million, staff salary *** million .

Second, the profit path and measures obtained by the customer service department

Main source of customer service profit: Qixi computer repair station; printer repair; computer repair; computer membership. In XX, we were authorized to be the authorized workstation of Qixi Computer; the company created the chain repair station of Runbang printers, so the main goal of this year is the unification, standardization and standardization of the customer service department, achieving self-sufficiency and laying down the service market for the coming year. solid foundation.

The profit indicator that can be completed, the profit is *** million.

Third, the profit path and measures obtained by the engineering department

The main source of profits of the engineering department: computer network engineering; wireless network engineering. As the local network implementation is basically completed, once the wireless network is promoted, it can bring more profit points, facilitate the smooth development of computer network engineering, and create an entry point for other departments to facilitate the corresponding business work. . The main target this year is also the growth point of profit-----Wireless network, and part of the Internet access fee is expected to be *** million yuan; single-machine multi-user system, group phone, selling system, the profit of this part *** million Multi-functional electronic classrooms, multimedia conference rooms *** million yuan; the rest of the network engineering part of *** million; new business part *** million; computer part *** million, staff salary *** - * ** million, able to complete the profit indicator, profit *** million.

In the pursuit of profit completion, we must ensure the quality of the project, establish a sound project acceptance system, and be supervised and accepted by the customer service department. This will encourage the engineering department to improve the quality of the project and thus better establish the company's image.

Fourth, in the management of the strength, strict implementation of the company's rules and regulations, work efficiency, service awareness to a higher level, establish the company's image in society.

For those who do not comply with the company's rules and regulations, lazy employees will not be soft, and the company's image will be seriously dealt with.

Fifth, we must establish a relatively complete and sound management and operation system.

1. The process from the design, construction, acceptance, and training of the project must be strictly and resolutely implemented. The customer service department must adhere to the principle of not accepting the inspection and not performing the maintenance.

2, try to create some fixed income groups, such as computer maintenance membership system, and a relatively complete equipment maintenance fee system, to some of the more powerful, economically based enterprises and institutions, commissioned * into our long-term customers.

3. Regularly return visits to large customers, free technical support, and establish a friendly customer relationship. It is necessary to use various means and media, such as using our own homepage to publish the company's charging standards, and from the leadership to each employee to implement.

4, service, maintenance can also create profits. In recent years, the number of projects has become less and less, the profits of computers have become thinner and the competition has become more and more fierce. We can create profits from service and maintenance, and we are more optimistic about the computer maintenance market and the printer maintenance market outside the warranty period.

Fourth, create opportunities for learning

Continuously provide or create opportunities for employees to learn and train, learn from each other, improve each other, and strive to build the company into the authority of Pinggu * computer.

Staff training is an important part of human resources development, cadre team building and corporate culture construction. Through training, we can unify our goals, unify our understanding, and unify our pace to improve our cohesiveness, centripetal force and combat effectiveness. Establish a learning atmosphere, do not know how to ask, do not want to learn.

Training content: First, dedication and dedication: Review history, look forward to the future, understand the glorious traditions and goals of the company, enhance the sense of mission and responsibility, and cultivate a sense of ownership. Second, job responsibilities: learning the company system, employee discipline, clear job responsibilities, behavioral norms. Third, job skills: learning skills, work processes and ways to become talented.

Training methods: 1. The company regularly arranges employee training from time to time. 2. Actively participate in the training activities of managers, technicians and all employees of the company or company organization. 3, training objectives: to create conditions for employees to work in the posts, to provide employees with the accumulation of employees.

We are a united, team-oriented group that has become a team that can fight hard. Each department, each employee, the position is clear, the responsibility is to the person, and the individual bonus is directly linked to the departmental benefit. In this way, we should have both pressure and confidence. Without confidence, we will not succeed. Without pressure, we will not make progress and improvement at all levels.

Comrades, time is limited, especially in our industry. The development of computer technology is changing with each passing day. If you don’t study for one day, you will fall behind. Therefore, every employee present here should have a sense of time and competition. One of the big words is to "advance with the times."

All departments of the company should cooperate with each other, cooperate with each other on time and in quantity, complete the tasks assigned by the leaders, and strive to achieve the 1.21 million profit targets set by the conference.

What to do in the future, I think, we must not let the leaders of the information center and the 30 employees of the *** have their ardent expectations and support for themselves. We must work hard to achieve the following two points:

1. Put down the burden, let go of your hands and feet, and strive to be a qualified deputy manager.

His job responsibilities are to open up the market and the company's business. In the work, he must strictly demand himself, establish his own correct outlook on life and values, and take care of the company's interests. Never do anything that is detrimental to the image of the ***.

2, study hard, improve quality, improve work ability, and business level, in order to build *** in Pinggu land * the largest, most comprehensive, most authoritative it enterprise.

The above is my work summary report, I will try my best to cooperate with the profit indicators set by various departments, and ask the leaders and every employee present to supervise.