[Boutique] Pharmacy Internship Summary

This article directory 1 pharmacy internship summary 2 pharmacy internship summary 3 pharmacy internship summary section 1: pharmacy internship summary

I am honored to come to xx Pharmaceutical Chain Management Co., Ltd. for an internship in 2019. I am fortunate to be an intern of the company. Looking back on the internships over the past few months, I am supported and helped by the store managers and masters. Strictly demanding myself, according to the requirements of the master, I have completed my own work well; I would like to express my heartfelt thanks to the store manager and the masters, and thank the Yanghetang Pharmaceutical Chain Management Co., Ltd. for giving me a chance to show myself. Through this period of work and study, there have been major changes in professional skills and thinking. The work situation in these months has been summarized as follows:

I. Understanding and learning in the internship stage

For students who are about to graduate, it is an opportunity and a challenge to engage in a pharmacy salesperson. I am fortunate to be a member of xx Pharmaceutical Chain Management Co., Ltd., and in the months since I started working, I have adapted to the working environment as soon as possible and integrated into this group. Under the care, support and help of the store manager and the masters, I carefully studied the system, constantly improved my professional level and accumulated experience. During this period, I mainly learned about medicine, and learned about his classification, use, dosage, etc., especially for a pharmacy intern, rising from a preliminary understanding to a higher level. In the meantime, exercise patience and realize that you must be serious, responsible, and careful in doing any work, handle every business, and understand the importance of the connection between each occupation in the pharmacy and the pharmacy.

Second, strengthen their own learning and improve their professional knowledge

Through internships in recent months, I realized that my knowledge, ability and experience are still lacking. Therefore, I can't take it lightly in my work and study. I have to invest more and learn more. It is not enough to learn book knowledge. It can't be used by theory. The combination of theory and practice can bring the knowledge we have learned to people. Therefore, when I first came to the pharmacy internship, the master explained to me the difference between the retail pharmacy and the hospital pharmacy. The pharmacist in the hospital pharmacy It is only necessary to dispense medicines by doctors, and most of the customers in retail pharmacies are non-professionals who have less knowledge about medicines. Therefore, when selling products to customers, sales personnel should explain the use and performance of medicines to customers as much as possible. Responsible for each customer.

Third, existing problems and future efforts

I am a salesperson in this internship. This position is the most meticulous in dealing with people and talking. My job is mainly to receive customers and to be polite and courteous when receiving. If you don't understand the place, you can't be sloppy. Sometimes customers who buy medicines don't speak Mandarin, especially the southern accent. At that time, they must concentrate on preventing misunderstanding or missing.

Here I unknowingly accommodated the entire team. Through this internship, I have further understanding of the pharmacy work, and further understand that each position in the pharmacy, salesperson, quality staff, cashier is one of the core of the pharmacy.

The internship was a rehearsal before entering the society. After the hardships and joys in the internship, I found that I grew up. In the future, we will step into the society to participate in the work, and strive to learn the qualification certificate of the licensed pharmacist, and shoulder the responsibility and responsibility of the pharmacy for every customer who buys the medicine.

Part 2: Pharmacy Internship Summary

The four-month internship in the twinkling of an eye has ended. When I first started working, I often held a restless heart, for fear that I would do something wrong to bring trouble to the store. The first thing to go to the store every day is to turn on the computer cash register, medical insurance system and inventory items. After that, the store's display and price tag will be sorted out, and the price tag will be printed and replaced with the price tag to make the customer look comfortable. When there are no customers, I will carefully read the nature, function, usage, usage, and precautions written in the drug label and copy it into my notebook. If you don't understand, ask the aunts in the store. In addition to mastering the skills of medication, you must also learn all the work in the store. For example, order goods, computer cashier, order entry, new product filing, machine invoice, inventory, near-term period, and so on. However, it is easier to learn. It is difficult to communicate with customers. In the face of various customers, it is necessary to use a variety of languages ​​to be flexible. However, there are also some unreasonable customers coming to the door, but no matter how difficult the customers are, in order to maintain the image of the store, we must smile to face each customer, not to be willful, not to collide with customers. In addition to the above experience in the internship, we must pay more attention to our comprehensive quality in the future, and do not limit our knowledge to what we have learned in the internship. Professional and steady, in order to reflect their theoretical advantages at work. Only if you are responsible for yourself will you be responsible for each guest. I will do my best to learn more professional knowledge to repay and give back to the society. This is the foundation of pharmacy, and we are proud of the medicine to save the world.

Part 3: Pharmacy Internship Summary

First, the purpose of the internship: understanding the drug and mastering its sales methods. 2. Internship time: August 20, 2019, December 20, 3. Internship location: Tianhetang Chain Pharmacy, Nanma Town, Wuyuan County, Zibo City

Fourth, the internship content

1. A. Distinguish the product name, specification, manufacturer, and unit name of the drug. b. Distinguish between prescription and over-the-counter medicines, as well as internal and external medicines, as well as their medicinal and adverse effects. c, persuasive, how to communicate with customers how to effectively improve their work. In terms of courtesy and hospitality, we must be correct and motivated, and be patient and considerate to be customer-oriented. We must regard work as a responsibility. Try to think about how to do your job better. d, get along with people, pay attention to civilized language, such as thank you, please like, must make good relations with everyone. Learn to smile, to customers, to masters, to other clerk. The most important thing is the professional knowledge, you must not mistake any kind of medicine. If you accidentally make a mistake, you must take the initiative to admit the mistake and try to minimize the mistake.

2. Know the variety of drugs on the counter

There are roughly Rx, OTC, health care products, special management drugs, and commonly purchased drugs such as cold medicines, anti-inflammatory drugs, stomach medicines, etc., which are conveniently placed in conspicuous positions, marked with price codes, familiar with commodity placement and classification in the management area. 3, common disease symptoms and the right medicine.

Cold a, influenza.

For influenza, in addition to medical treatment, you usually wash your hands, drink plenty of water, exercise more, pay attention to nutrition, ensure sleep, keep indoor air fresh, wear masks when you are serious, and gather less in crowded places.

b, the common cold is divided into wind-cold type, wind-heat type, summer wet type, qi deficiency and cold type and double sense inside and outside.

1, wind-cold type: cold cold, fever, light, no sweat, headache, limb pain, cold and sore, cough, sputum and so on.

2, wind-heat type: performance is light and heavy, micro-malignant wind, head pain, cough, phlegm sticky yellow, pharyngeal redness and swelling pain, nasal congestion, etc., with antelope cold tablets, Banlangen granules, silver cockroach tablets, antelope Detoxification pill treatment.

3, Shushi type: manifested as body heat, micro-evil, sweat less, limb pain or pain, dizziness, pain, cough, sticky, thirst, short red urine, etc., apply the Qing government to solve the problem The most commonly used is Huoxiang Zhengqi Liquid.

4, qi deficiency and cold type: manifested as fever, aversion to cold and heavy, no sweat, cough, sputum weakness, etc., apply Yiqijie table for treatment. 5, the double sense of the table: the performance is bitter and dry mouth, headache, dizziness, strong heat and cold, sore throat, stool will urinate. Apply the table double solution to clear the medicinal herbs for treatment. Such as the prevention of wind through the holy pill. c, the price of commonly used cold medicine.

Sense Kang film, white plus black film, cold pass film, quick-acting cold capsule.

Stomach disease

It is divided into diet stagnation type, stomach yin deficiency type, spleen and stomach deficiency type, pharmacies have sidashu, morphine, Wenweishu, triangle stomach, Sanjing stomach treatment, Jianweixiaoshi tablets.

1, diet stagnation type: manifested as stomach pain, abdominal fullness or vomiting does not digest, stool knot, etc., set with digestion of food guide drugs, such as Jianweixiaoshi tablets. 2, stomach Yin deficiency type: manifested as faint pain in the stomach, mouth noise, dry throat, dry stool, etc., set with Yin Yin Yi stomach treatment.

3, spleen and stomach deficiency type: manifested as faint pain in the stomach, hi Wenxi press, fasting pain, loss of pain, general spit clear water, cold hands and feet, thin stools, etc., apply Wenzhong Jianpi medicine treatment.

4, liver gas guilty stomach type: manifested as bloating, loose stools, pain due to emotional factors, etc., apply Shugan Liqi medicine. 5, cold evil stomach type: performance is not like cold, like warm, like hot things.

6, liver and stomach stagnation type: manifested as dry mouth and bitterness, pantothenic acid, hot and urgent, apply Shuganxia fever and stomach medicine to treat. 7, stagnant stagnant type: manifested as pain after a meal, feeling like the feeling of acupuncture, the use of blood circulation and phlegm drugs to treat.

ENT

Common eye diseases are red eye, keratitis, trachoma, myopia, otitis media, rhinitis, pharyngitis.

There are also some surgical diseases that are prone to occur in spring, such as pink eye disease http://www.31myhome.com/. The incubation period for pinkeye is generally around 24 hours. After the illness, there are often eye discomfort and foreign body sensation. The eyes are full of tears, fear of light and pain, the conjunctiva is obviously congested, the bulbar conjunctiva is red, the blood is covered with blood, and there are many secretions in the eye.

Compensation for customer losses

In the face of customer questions, avoidance and evasion can not really solve the problem. We should sincerely accept the criticism of customers and find ways to make up for their own mistakes, so that it is possible to solve the problem smoothly.

The first is a return. For drugs that exist in the hands of customers, customers should be allowed to return. Now that the drug is only required to be taken off the shelf, there is no final and definitive conclusion. How to deal with it depends on the next notice of the drug supervision department. This is the most critical step to return the customer.

The second is to apologize. If you fail to notify the customer of the return of your own mistakes, you should apologize in time and ask the customer for understanding. It is very difficult for any pharmacy to inform every pharmacy to return the goods. The customers are very angry, but they will understand it under normal circumstances.

The third is to trap. We should listen carefully to the opinions and suggestions of our customers, carefully record them, and make serious corrections. Pharmacies can make valuable comments and suggestions by letting customers act as supervisors of pharmacies.

Sometimes, customers are not so stubborn and unsatisfactory, but the pharmacy's "bad" way of doing things provokes customers, and customers will not be reluctant. Therefore, it is necessary to sincerely help customers solve problems from the perspective of customers, instead of standing on the opposite side and shirking responsibility.

Understanding and learning during the internship phase

For students who are about to graduate, it is an opportunity and a challenge to engage in a pharmacy salesperson. I was fortunate to be a member of the Tianhetang chain pharmacy. In the few months since I started working, I adapted to the working environment as soon as possible and integrated into this group. Under the care, support and help of the store manager and the masters, I carefully studied the system, constantly improved my professional level and accumulated experience. During this period, I mainly learned about medicine. Understand his classification, use, dosage, etc., especially for a pharmacy intern, from a preliminary understanding to a higher level. During this time, exercise patience and realize that you must be serious, responsible, and attentive in any work. Handle every business and understand the importance of each occupation and pharmacy in the pharmacy.

Problems and future efforts

I am a salesperson in this internship. This position is the most exercise and people to talk and talk. My job is mainly to receive customers, to be gentle and courteous when receiving. If you don't understand the place, you can't be sloppy. Sometimes customers who buy medicines don't speak the local accent. It's important to focus on preventing misunderstandings or missing hearings. Here I unknowingly integrated into the entire team. Through this study, I have further understanding of the work to be released, further understanding, and understand that every position in the pharmacy, salespersons, quality staff, cashiers are one of the core of pharmacies.

V. Internship summary

Through this internship during this time, I have a deeper understanding of my abilities and I have seen the problems that I have learned in school using practical knowledge. The pharmacology books above are about a general content. Only with solid pharmacological knowledge can you better understand these drugs, so in addition to understanding theoretical knowledge, it is more important to apply this knowledge correctly in practice. Let this knowledge digest in your own mind and make yourself more profound. Moreover, I got to know most of the medicines in the pharmacy, and I understand the basic performance, function, and use of the medicines.

The internship is not as good as the pre-show of the society. After the hardships in the internship, I found that I grew up. In the future, we will step into the society to participate in the work, and strive to learn the qualification certificate of the licensed pharmacist, and shoulder the responsibility and responsibility of the pharmacy for every customer who buys the medicine.