[Boutique] Bank Internship Summary
This summer, I was fortunate enough to enter the 20-day internship of the Agricultural Bank of China in Tongjiang City. Although the internship time is not long, this is an internship that I experienced and gained a lot after I entered the university. I have learned a lot in this precious time, enriched and practiced the theoretical knowledge of the university, and also deeply felt the lack of knowledge, and identified my belief in active learning. At work, the change of attitude is an important life wealth I have learned.
Through this internship during this time, I learned something I couldn't learn at school. Because of the different environments, people who come into contact with things are different, and what they learn from them is naturally different. Learn to learn from practice and practice from learning. We don't just learn the knowledge we have learned in the school, we must continue to practice other knowledge from the middle of life, and constantly arm ourselves from all aspects to be able to stand out in the competition and express ourselves.
I always thought that the work of the bank was very leisurely and simple, but when I did it, I found that it was not. Bank work always has the characteristics of attention to detail, program focus, and service attitude. During the internship, I learned with humility and conscientiously completed the tasks. From life to work, from learning to operation, from doing things to being a person, there are places in the bank that are worth learning. I have summarized my internship experience for nearly a month as follows to understand my 20-day ups and downs.
First of all, I have conducted two days of employee education and training to learn how to manage the business philosophy that must be established by commercial banks. There are also some basic knowledge, that is, we must adhere to the law and compliance management, we must always guard against risks, and we must focus on maximizing value. We must strengthen economic capital constraints, we must focus on shaping corporate quality, we must actively respond to market competition, we must adhere to customer first, we must insist on all-people marketing for everyone's profit, we must persist in relying on performance to earn resources, we must adhere to people-oriented, we must adhere to strict governance, Party building, corporate culture construction and employee team building must be strengthened. This makes me understand that working in a bank requires a strong sense of responsibility, ethics, and service.
Then start learning how to organize the data. The fact that this information is organized is really not technical, but it is essential. I think that sorting out the information is a kind of fine work, definitely not a simple "finishing." Maybe sometimes we don't need to sort out the perfect data, but when we have the ability to perfect it, why not do it? I remember that I was always careless and often made some mistakes. In the end, only remedial measures can be taken, and it is a breeze. In fact, as long as I am careful, these small mistakes can be avoided.
Then learn to count money. This can only be achieved by practice. Thanks to my brothers and sisters in the bank, I have been patiently teaching me how to make money. Later, after many exercises, I mastered some techniques and I was more comfortable when I counted them. Although there are money counters available today, it is more and more convenient to count money, but we can't always bring the money counters around. This is also the basic skill of working in a bank.
Then I followed all the seniors to familiarize with various businesses. Of course, most of the time I can only watch, because my experience is too small, the unit is impossible for me to really do some formal business, I will do some work that I can do, fill in some Data or help print, or file, etc. Although it is not an important job, I am still very fulfilling.
In the second week, I was responsible for the reception in the lobby. The bank lobby manager's post involved a wide range of business, so this position should be familiar with almost all banking services, and the requirements for comprehensive quality are also high. The bigger part of the role of the bank lobby manager is an intermediary service. He wants to brief the client on the conditions and required documents of the business, instructing the customer to handle it at the corresponding counter and instructing the customer to operate on the corresponding equipment. . Keep smiling every day, treat each customer very politely, ask them what kind of business they need, and then direct them to the business window. This process is actually very tired, because it always keeps the same kind. The state is very long. At the beginning, the smile is very unnatural, the action is very slow, and the backache is sore, and I don’t know the customer’s consultation questions. I feel that this lobby manager is very unqualified, not only unfamiliar with the business. And some dissatisfaction with the customer seems to be at a loss, but after getting familiar with it, it feels very easy.
In short, I saw the bank employees operating various types of business, and they also experienced some of the business processes. I saw the rigorous work style of those professionals, and I also learned a lot of things, and there are many ways to do things. I hope that I can win in the future. After this period of internship, I deeply realized that there is still a gap between the knowledge in the book and the actual application. It is not enough to master the knowledge of books. The practical skills in practice are more important. And this is where you need to learn and work hard. Only by combining books with reality and enhancing hands-on ability can we accomplish all kinds of work better. The work of the internship is busy and fulfilling. The space of life must be set aside by cleaning up and diminishing, and the space of the mind is expanded by thinking and comprehending. When I turned to face the sun, I found myself no longer stuck in the shadows. I began to learn to look for happiness from an internship that seems to be mechanically repetitive. I am happy to work internships and work hard.
Some jobs seem easy, but they are not so simple to implement, so pay attention to the details in the actual operation, one by one to learn thoroughly. For college students who don't understand anything, when they encounter something they don't understand, they should go to the office with humility and try their best to accumulate knowledge and ability. This internship made me realize that we must have an indispensable responsibility for every job, and we must be cautious when doing things, because the business is complex and diverse, and small mistakes will bring losses to customers and banks. At the same time, I also told me the importance of meticulousness. When I encounter similar things in the future, I will work harder and be more careful. It is a kind of wealth to have such accumulation.
Again, in life, I feel that serious work is important, and interpersonal interaction is equally important. I am a lively and cheerful person in the eyes of friends, but in the face of unfamiliar people is slightly introverted. At the beginning of the internship, I found that I have a lot of places to improve in this area. I should pay more attention to how to improve my ability to adapt to the new environment and integrate into the new environment. The road to life is people coming out. Everyone has to go to many strange places in their lives, then get familiar with them, and then they have to set off to another strange place.
As the beginning of the beginning of the society, there are many memories and associations. In the face of the cruel reality society, everyone can't choose to escape. Besides brave face, we have no choice!
An unforgettable internship, it records the bits and pieces that I have paid these days, and records the sweat that I shed. I think it will become a valuable asset for me to quickly enter the banking field. In this short 20 days, I have learned a lot and learned a lot. I really benefited a lot. There are not only human skills, but also the doorsteps of doing things, the joy of success, and the reflection of failure. These are a precious treasure of life that I will cherish forever. I know that I still have a lot of deficiencies. If I have the opportunity to continue to participate in future work, I will work harder to meet hopes and challenges and work harder to do the job. In this kind of practical knowledge and business skills, such as practice-oriented curriculum learning, we must apply what we have learned, we can master and use it skillfully. Only in this way can we lay a solid foundation for ourselves, let us work together and take it to the next level!
Part 2: Banking Internship SummaryIn the blink of an eye, the second month of internship at Ruifeng Bank is nearing completion, and there is a relief and a bit of disappointment. I have missed the life of sleeping and sleeping naturally, but now the bank’s tight and orderly internship life has made me change my previous habits and consciously integrate into this excellent working environment. The rhythm of life has become regular, getting up at 6:30 every day and getting on the bus at 5 o'clock in the afternoon. Everything is like dreaming, sometimes it feels so unreal. I envy the students who are on the same running line as me. I can enjoy family fun at home during the summer vacation or enjoy swimming with friends all over the place, because this is also the normal arrangement for each summer vacation I have. However, I am even more proud to be lucky enough to be selected to participate in Ruifeng's trainee internships in more than 50 practical students. It is both an opportunity and a challenge to get such an exercise.
From life to work, from learning to operation, from doing things to being a person, there are places in the bank that are worth learning. In a large group full of corporate culture, how to carefully study the operation, link theory with practice; how to improve their limited knowledge, correct their own mentality; adapt to the life and work rhythm of the enterprise. First of all, you need to ask more observations in your study work.
The first thing I learned in Pingshui was how to organize the information. The most important thing to organize the information is to be careful. The fact that this information is organized is really not technical, but it is essential. Whether we continue to work in the bank or go to work in the company in the future, we will use the information to organize the work. I think that sorting out the materials is a kind of fine work. It is definitely not a simple sorting. In addition to finishing, it is necessary to add cover, drill, thread, glue and so on. Maybe sometimes we don't need to sort out the data perfectly, but when we have the ability to perfect it, why don't you try your best? I remember that when I first started careless, I often made some mistakes, for example, I forgot to put the white paper. The information was reversed. In the end, only remedial measures can be taken, and it is a breeze. In fact, as long as I am careful, these small mistakes can be avoided.
Before I really contacted the bank's credit business, the master gave me some relevant information, mainly the process of handling credit cards and debit cards, as well as student loans, international business marketing and so on. This laid the theoretical foundation for my subsequent practice in credit.
At the beginning of the internship, the embarrassment in the character always makes me choose a more simple way of doing things; I don't like to take the initiative to ask the master for the precautions during the internship or some unknown problems. I always hope that I will put all the things in the first place. The difficulties I encountered were all fine. Fortunately, during the internship, I learned to slowly change this shortcoming. What impressed me a lot is that Shen Master once gave me the task of checking the credit report, which gave me a lot of inspiration. Printing a credit report sounds like a very easy job. Just enter the customer's name, ID number, and select the customer's business in the specified system, and finally click on "Fuzzy Query". However, it is such a small thing that I can't "completely" complete, and I will always encounter some problems. The first problem is that sometimes after losing all the customer information, two qualified customers will be jumped out, and then I suspect that I have returned directly after I got the wrong ID. After seeing it, Master Shen told me that I would never allow it to do so, so even if I have checked it again, there will be records in the People’s Bank of China. It was awkward at the time, how could it be so serious. Finally, Master Shen has repeatedly told me that if there is a problem, she should ask her how to solve it instead of making her own claim. The second problem encountered was the wrong choice of the client's business. Because a series of inquiries is not a loan review or a guarantee review, in the case of dizziness, I also selected a guarantee review for the credit card review. Fortunately, I was discovered by the careful Master Shen and made timely remedial measures. Sometimes in the free time of the master, I also carefully taught me how to do something as simple as copying a credit card and tell me the importance of pursuing excellence.
In order to enrich my learning content, the master began to guide me to collect money and bundle money. This can only be achieved by practice. Thanks to the masters in the bank, I have worked tirelessly to teach me all kinds of ways to count money. Later, after N times of practice, I mastered some techniques, and I was more comfortable when I counted them. Although there are money counters available today, it is more and more convenient to count money, but we can't always bring the money counters around.
Recently, I have been acquainted with the user's participation in the letter. I always feel that this is hard to beat my job. The fact is that entry is also about efficiency, and there is also a requirement for fingering. When you lose numbers, you need to "use" five fingers, which is not easy to be wrong and efficient. From the beginning of the three or four hundred households with only one finger to the present day can be recorded seven or eight hundred, this can be regarded as a learning outcome.
Some jobs seem easy, but they are not so simple to implement, so pay attention to the details in the actual operation, one by one to learn thoroughly. For college students who don’t understand anything, they should be open-minded when they encounter something they don’t understand, and try to accumulate knowledge and ability. This internship made me realize that we must have an indispensable responsibility for every job, and we must be cautious when doing things, because the business is complex and diverse, and small mistakes will bring losses to customers and banks. At the same time, I also told me the importance of meticulousness. When I encounter similar things in the future, I will work harder and be more careful. It is a kind of wealth to have such accumulation.
Again, in life, I feel that serious work is important, and interpersonal interaction is equally important. I am a lively and cheerful person in the eyes of friends, but in the face of unfamiliar people is slightly introverted. At the beginning of the internship, I found that I have a lot of places to improve in this area. I should pay more attention to how to improve my ability to adapt to the new environment and integrate into the new environment. Suddenly I remembered a sentence from Mr. Lu Xun: There is no road in the world, but there are more people to go, and it will become a road. The road to life? The way of life is also people coming out. Everyone has to go to many strange places in their lives, then get familiar with them, and then they have to set off to another strange place.
I don’t understand the Shaoxing dialect has become the biggest obstacle for me to integrate into this group. Several masters used to use Shaoxing’s words to explain my tasks. When I saw my stunned appearance, I realized it suddenly, and then repeated it with the “squatting” Mandarin. I always felt very awkward. During the break, the masters chatted and laughed together, but I didn't understand what they were talking about, let alone join them. Sometimes I feel very distressed. I have nothing to say except "good", "know" and so on all day. Getting along with each other slowly found that not knowing Shaoxing is not a so-called obstacle. In fact, sometimes a smile or a simple greeting is also the beginning of your integration into this environment.
As the beginning of the beginning of the society, there are many memories and associations. In the face of the cruel reality society, everyone can't choose to escape. Besides brave face, we have no choice!
In this short month, I have benefited a lot. I know that I still have a lot of deficiencies. If I have the opportunity to continue to participate in future work, I will work harder to meet hopes and challenges and work harder to do the job.
Part 3: Banking Internship SummaryThis year, I was fortunate to have a two-month internship at ICBC. This is the internship that I have had the longest, most formal, and most influential and rewarding experience after I entered university.
In this internship, I worked as a personal business manager assistant. Since my major is business management, although I have studied several subjects such as accounting and financial management, I am financially required to do business with banking. There is still a certain gap in accounting profession, so stepping into the bank internship is a new beginning for me. Everything needs my own continuous efforts to make up for the lack of basic knowledge. And the bank also considered my reasons for this, and specially gave me more than 10 days of observation and training opportunities, which will bring me convenience in the future internship operation.
During my time as a personal business manager assistant, I felt a lot and gained a lot. Change my traditional view of the bank.
I always thought that the work of the bank was very leisurely and simple, but when I did it, I found that it was not. Bank work always has the characteristics of attention to detail, program focus, and service attitude.
“Be careful, be cautious when doing things.” This is the most talked-in for the internship teacher. In my daily work, I also deeply understand the importance of the details in the work of the bank.
For example, when dealing with the cash check business, the first thing to do is to check whether the cash check has been altered, and then see if the capitalization amount is consistent, whether the amount of the ticket, the date of the ticket, the payee, etc. are correctly filled, and whether the check has exceeded the reminder payment period. Whether the check is overdrawn, if there is an endorsement, whether the signature of the endorser is consistent, etc., these are not to be ignored. If you do not look carefully, the consequences are very serious.
Such as stamping. I used to think that stamping is a very simple matter. Just cover it, but through the guidance of the teacher, I understand that I have neglected the details. The stamp also has a lot of knowledge. The stamp should be clearly and cleanly cleaned. The most important thing is not to cover the account on the ticket or the passbook, so that the next time the customer comes to handle the business, the account will not be seen and will bring a lot of experience to other operators. Troublesome.
The work of the various departments of the bank is like the assembly line of the workshop. Very fluent, any business has a set of programs, which usually have more than 10 links, each position is only responsible for 3-5 links, and these links are often separated Non-continuous, this aspect improves the efficiency of the process, and also has a mutual restraining effect on the staff, on the other hand, it also puts forward higher requirements for the work of the staff.
In theory, I have studied three large-scale businesses: personal mortgage credit business, personal mortgage loan business, and personal guarantee credit business. Each large business is divided into several small businesses, such as the personal mortgage credit business: credit loan business, personal housing loans, personal housing renovation loans, personal car loans, personal mechanical equipment loans, individuals Production and operation loans, personal commercial student loans, personal durable consumer goods loans. Different businesses, credit-oriented objects, credit conditions, application materials, and risk prevention measures are different.
Of course, in terms of processes, the same small business process under the same large business is the same. Each business process has more than 10 links, which requires marketing personnel, personal business managers, and individual loan operators to cooperate with each other. And the smoother the cooperation, the more skilled the operation and the higher the efficiency. This requires the crew to memorize these processes. The memorization process is only the most basic requirement. As a personal business manager, not only must have experience, but also have certain legal, commercial, and financial common sense, so as to be more accurate in the authenticity and compliance of customer loan information. . Of course, banks are now equipped with an AS/400 integrated business system, making process operations easier.
The banking industry is now very competitive. Because it is a service industry, customer evaluation, whether it is the bank's reputation or business volume, is still important. Sometimes I will also receive some customers. At the beginning, there are many deficiencies in receiving the customer's etiquette requirements. After the instructors have corrected them, I have learned a lot. Mastering the proper daily work etiquette will surely benefit a lot in my future career.
These two months are important days for me to embark on the society from the school and transform from the students to the social people. In this, I have learned a lot and learned a lot. Here, there are not only human skills, but also a doorway to do things. The joy of success also has a reflection of failure. These are a precious treasure of life that I will cherish forever.
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