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Summary report of the first week of college students' internship in 2019

I have been intern for a week and I feel a lot. Work now seems to be the most important, the center of my life, so the work ranks first. First of all, because it is the first week, so I don’t understand anything. I also learn basic things, such as learning how to enter the eight-page, the nine-page group and the stock system to query customer information, and learn the telephone terminology for returning customers. Learn how to improve the customer information that has been checked in the computer system, use the fax machine, print, copy... The master and the teacher are very good, very patient to teach me, really lucky. Despite this, it is still a little hard work. To be honest, I am a very clumsy person, especially on the computer side, so I asked very carefully and slowly learned the entry of the system. The company stipulates that two people in a week have to complete the verification of 1,200 customer data. Since I came to the internship , the experience is not enough, and the unskilled operation affects the efficiency, so I plugged into a group and learned with my brother and sister. It’s three people who still feel tired, call every day to make a dry mouth, and have a gentle, courteous tone to face customer complaints and patiently explain our work to customers. In order to complete the task, we had to work overtime and transfer at night. During the day, some customers are not at home. We will continue to play at night until we get through, find customers, check the customer's home address and contact phone changes. If there is any change, we have to change the customer's new contact information in the company system. To facilitate our future work. How do you say this week, this week's internship makes me feel that in life, I have lived from the previous social life to living alone. Although I still live in the original bedroom, I feel completely different. Every time I came back from work and walked into this empty bedroom, I felt very sad. But telling myself, it’s like this when you go out to live, maybe even worse, you will be glad that you have such an excessive period. It started very early in the morning, at 6:30, it was much harder than when I was studying at school. There was no lunch break at noon, I got off work at 9:30 in the evening, and went back to sleep in the bedroom. I was too sleepy, but it was so good. I won't sleep in the evening. I woke up at 5 o'clock in the morning for a few days. I always felt that I was getting up late. I was late, and I was criticized by the boss. As a result, I was shocked by a watch. It may be that my nerves are too tight. After all, this is my own. In the first week of internship , I don't want to make any mistakes, don't say good interns , and be a qualified intern !

I feel that I have made great progress in my thoughts. It used to be unrealistic. I always thought that I could recognize myself and see myself very high. Now I finally understand that I am too naive, the idea is too simple, it is very important to get approval from others, especially our customers, they are God. When customers start their temper, then our days will not be better. Therefore, we do not dare to neglect the opinions of our customers. Some seemingly simple jobs don't necessarily mean that it's as easy. Now I can deeply understand what is low-handed!

The internship has just begun, the work has just begun, so the confidence is still full, I will continue to work hard, come on!

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