Summary of Year-end Work of Director of Human Resources in 2019
The year of XX is a year of sustained and stable development of the left bank club. The work of the left bank club is along the healthy development of “strengthening quality management and improving service standards”. My work is also a year of growth with the left bank club. Before summing up the work of XX, I reviewed my 109 days of work in XX. How to sum up the job and work content? A lot of things are not simply repeated. There are always new discoveries, new gains, and new thoughts in repetition. XX is a year of busy work, but most of them are passive and fussy; XX is a year of thinking about work, more is initiative and calm, this should be the biggest gain in XX. Now, I will report my thoughts and work in XX years as follows:
I. Ideological and cognitive aspects The main function of the office of the left bank club is the service function. My personal responsibility is the ultimate performer of this function. The main task is to provide service for the club leaders, department managers and employees to ensure the clubhouse. Work is going on normally. Therefore, the general guiding ideology of XX work is to "strengthen service functions, enhance service awareness, and improve service quality." In XX, the ideological understanding of work has improved. My work is rather messy and even trivial. However, its importance cannot be ignored, especially in the quality inspection, personnel files, filings, and employee training. Some things are small, but their impact is very large. The lack of printing paper or the replacement of ink cartridges may not be timely. These things may be simple, everyone can do it, but I don't think everyone can do it well. My request for myself is important, there is no reason not to do it well.
Second, the efficiency of the work is clearly understood, and the action is of course manifested. Work efficiency is very important for every job. But the reason why I summarize the efficiency of work alone is because work efficiency is very important to me in this aspect of work. Some things are high efficiency to demonstrate its value and significance. In order to improve work efficiency, my method is to prepare for daily work and to solve sporadic things efficiently. Ensure that the club's work is unaffected or less affected.
Third, the initiative, many jobs are only proactive, can be calm, or else will be exhausted and busy. Do not lead the assignment, let alone lead the reminder. The things that the leaders hand over are not pushed or dragged. The affairs of various departments and individuals are also not pushed out and not perfunctory. They can solve the problem in time and cannot solve the timely report.
1. In the daily quality inspection, persevere, promptly communicate with the managers of various departments on the problems found, and propose solutions to make sure that there are solutions to problems.
2. During the “Mid-Autumn Festival” gathering activities organized by the club for employees, the company actively coordinated with various departments and organized the organization of the participants.
3. In the “Autumn Tour” held by the company every year, the staff of each department will be arranged, and no safety accidents will occur during the whole activity.
Fourth, work performance
1. Quality inspection: Under the guidance of the relevant leaders of the company, the quality inspection work of the clubhouse has been continuously improved through various work, and the existing problems have been actively rectified with the managers of various departments. In the process of rectification, I have never The people managed by the World Bank will learn the various operational processes of the company in the left bank club. From learning to understanding to mastering the final assistance, but also from the management of the club to meet the requirements of the work is meticulous, streamlined, standardized, all work standards are required to master, and then go to church in practice Staff. In particular, I didn't understand the whole work content at first, so I couldn't get started in many places in the process of doing it, which eventually led to some work being out of touch. Actively learn various management knowledge, formulate new measures, new regulations and new methods that are suitable for the development of clubs, and conduct in-depth training on various management methods.
2, office management work: the maintenance and maintenance of printers, photocopying machines, fax machines, computers and other office equipment. In the past few years since the establishment of the clubhouse, some of the consumable assets have gradually entered the aging period. The equipment problems have affected the normal work. After the department manager has approved the repairs, he or she will contact the manufacturer or dealer for maintenance to ensure that the work of the clubhouse is not affected. The protection of office consumables: 7 computers in the clubhouse; 2 printers; a large variety of consumables printing paper, toner, accessories, etc., and actively protect the supply of these conventional consumables. Arrangement on duty and vacation work, actively connect with the library management, connect the materials that need to be purchased by various departments, and report to the director of the service department for approval, and do the storage and distribution work after the event. Do a good job in the supervision of staff quarters, arrange accommodation for new employees, actively care afterwards, turn the work ideas into active, proactive, and strive to create a high-quality service system to ensure the normal operation of the club. Execute various rules and regulations of various companies to deal with employees' rewards and punishments; for some employees who fail to comply with the company's rules and regulations, resulting in major mistakes or major errors in their work, the Human Resources Department has given reasonable and fair administrative penalties after careful investigation. And educated the parties about their thoughts.
3. Attendance management work: XX year is a year of continuous improvement of the standardization and management of the club system. Attendance work is an important measure to strengthen self-construction and strengthen the daily management of employees. For this purpose, the club has implemented an attendance system for punching and writing fingerprints. In the daily management of attendance, the following work is mainly done: 1. The employee's daily business leave and the abnormal punching are registered; 2. The employee's overtime work registration; 3. Supervising the daily punching situation, irregularly on duty Check the situation; 4. Collect the punching data. The summary of the leave is late, the early completion of the work, etc. Since this work involves the interests of everyone, in doing this work, we strive to be objective, fair and impartial. Since this work is from scratch, from the emergence of problems to the gradual process of solving one by one, through the nearly three months of running-in, basically a more complete system has been formed, through which the discipline of the club has been strengthened.
4. Personnel management: Actively control the human resources, actively take effective measures for personnel shortages in various departments, and come up with countermeasures and plan recruitment plans. Management of affairs: The statistics of on-the-job, on-the-job and resignation are as follows: In September-December XX, a total of 24 people were employed and 28 were resigned; the total number of in-service employees was 117, namely: 3 in the office, 1 in the human resources department, and the sales department. 8 persons, 15 persons in total, 12 in the logistics department, 25 in the tea room department, 29 in the bathing department, 3 in the engineering department, 12 in the finance department, and 11 in the kitchen department, the personnel files and other materials of the company employees. Collect and manage to make it more complete, maintain the integrity of the company's files, and provide more accurate information for future analysis. Due to the confidentiality of the company's files, I maintained a high degree of vigilance and a strong sense of conservatism, filling out and analyzing various personnel statistics. Responsible for managing employee labor contracts, handling labor and related procedures; so far, the signing and management of labor contracts. Do specific job-related tasks for recruitment and appointment, including issuing recruitment notices, collecting and summarizing application materials, arranging interviewers, tracking the implementation of interviewers, etc.; helping to establish positive employee relationships, coordinating employee-management relationships, and assisting Organize various activities of employees; in addition, with the guidance of the general manager, the revision of the management systems and processes of employees is prepared.
5. Other work: Actively participate in various meetings and activities of the clubhouse, and do a good job in service work and various guarantees. Assist the general manager to do all the safety work of the clubhouse, especially the safety management of the parking lot and the property of the tea room department, the guests of the bathing staff, and the safety of the person. It is very difficult for the general manager to Department managers and duty personnel do a good job in safety and thinking, and go to various departments and staff quarters to check and do safe work. Seriously complete the tasks assigned by the leadership.
V. Existing problems and shortcomings There are insufficient achievements in the work of XX years. The problems and shortcomings that I realize are mainly: the work is easy to be emotional, especially when it is considered to be a small matter, lacking sufficient patience; There are still fears and difficulties, lack of preparation for the difficulties of some things, and lack of the spirit of the bottom line; logistics support work is often in the organization of activities and reception process, other transactional work, due to work negligence, serious details of the details. Therefore, the work of the Human Resources Department must seriously reflect on and re-examine the work attitude and details of the work process. It is necessary to carefully review and reflect on issues to avoid making similar mistakes in future work. The existence of these problems hinders the development of work, and at the same time it is incompatible with the current good development of the clubhouse and needs to be resolutely overcome. At the same time, there must be shortcomings and problems that I did not realize. I urge the leaders to make criticisms and corrections.
XX years have passed. All right, wrong, successful, and failed are precious treasures. With these wealth, we will devote our greatest passion and enthusiasm to work in 2019. I believe that my 2012 will definitely It is an extraordinary year.
I. Ideological and cognitive aspects The main function of the office of the left bank club is the service function. My personal responsibility is the ultimate performer of this function. The main task is to provide service for the club leaders, department managers and employees to ensure the clubhouse. Work is going on normally. Therefore, the general guiding ideology of XX work is to "strengthen service functions, enhance service awareness, and improve service quality." In XX, the ideological understanding of work has improved. My work is rather messy and even trivial. However, its importance cannot be ignored, especially in the quality inspection, personnel files, filings, and employee training. Some things are small, but their impact is very large. The lack of printing paper or the replacement of ink cartridges may not be timely. These things may be simple, everyone can do it, but I don't think everyone can do it well. My request for myself is important, there is no reason not to do it well.
Second, the efficiency of the work is clearly understood, and the action is of course manifested. Work efficiency is very important for every job. But the reason why I summarize the efficiency of work alone is because work efficiency is very important to me in this aspect of work. Some things are high efficiency to demonstrate its value and significance. In order to improve work efficiency, my method is to prepare for daily work and to solve sporadic things efficiently. Ensure that the club's work is unaffected or less affected.
Third, the initiative, many jobs are only proactive, can be calm, or else will be exhausted and busy. Do not lead the assignment, let alone lead the reminder. The things that the leaders hand over are not pushed or dragged. The affairs of various departments and individuals are also not pushed out and not perfunctory. They can solve the problem in time and cannot solve the timely report.
1. In the daily quality inspection, persevere, promptly communicate with the managers of various departments on the problems found, and propose solutions to make sure that there are solutions to problems.
2. During the “Mid-Autumn Festival” gathering activities organized by the club for employees, the company actively coordinated with various departments and organized the organization of the participants.
3. In the “Autumn Tour” held by the company every year, the staff of each department will be arranged, and no safety accidents will occur during the whole activity.
Fourth, work performance
1. Quality inspection: Under the guidance of the relevant leaders of the company, the quality inspection work of the clubhouse has been continuously improved through various work, and the existing problems have been actively rectified with the managers of various departments. In the process of rectification, I have never The people managed by the World Bank will learn the various operational processes of the company in the left bank club. From learning to understanding to mastering the final assistance, but also from the management of the club to meet the requirements of the work is meticulous, streamlined, standardized, all work standards are required to master, and then go to church in practice Staff. In particular, I didn't understand the whole work content at first, so I couldn't get started in many places in the process of doing it, which eventually led to some work being out of touch. Actively learn various management knowledge, formulate new measures, new regulations and new methods that are suitable for the development of clubs, and conduct in-depth training on various management methods.
2, office management work: the maintenance and maintenance of printers, photocopying machines, fax machines, computers and other office equipment. In the past few years since the establishment of the clubhouse, some of the consumable assets have gradually entered the aging period. The equipment problems have affected the normal work. After the department manager has approved the repairs, he or she will contact the manufacturer or dealer for maintenance to ensure that the work of the clubhouse is not affected. The protection of office consumables: 7 computers in the clubhouse; 2 printers; a large variety of consumables printing paper, toner, accessories, etc., and actively protect the supply of these conventional consumables. Arrangement on duty and vacation work, actively connect with the library management, connect the materials that need to be purchased by various departments, and report to the director of the service department for approval, and do the storage and distribution work after the event. Do a good job in the supervision of staff quarters, arrange accommodation for new employees, actively care afterwards, turn the work ideas into active, proactive, and strive to create a high-quality service system to ensure the normal operation of the club. Execute various rules and regulations of various companies to deal with employees' rewards and punishments; for some employees who fail to comply with the company's rules and regulations, resulting in major mistakes or major errors in their work, the Human Resources Department has given reasonable and fair administrative penalties after careful investigation. And educated the parties about their thoughts.
3. Attendance management work: XX year is a year of continuous improvement of the standardization and management of the club system. Attendance work is an important measure to strengthen self-construction and strengthen the daily management of employees. For this purpose, the club has implemented an attendance system for punching and writing fingerprints. In the daily management of attendance, the following work is mainly done: 1. The employee's daily business leave and the abnormal punching are registered; 2. The employee's overtime work registration; 3. Supervising the daily punching situation, irregularly on duty Check the situation; 4. Collect the punching data. The summary of the leave is late, the early completion of the work, etc. Since this work involves the interests of everyone, in doing this work, we strive to be objective, fair and impartial. Since this work is from scratch, from the emergence of problems to the gradual process of solving one by one, through the nearly three months of running-in, basically a more complete system has been formed, through which the discipline of the club has been strengthened.
4. Personnel management: Actively control the human resources, actively take effective measures for personnel shortages in various departments, and come up with countermeasures and plan recruitment plans. Management of affairs: The statistics of on-the-job, on-the-job and resignation are as follows: In September-December XX, a total of 24 people were employed and 28 were resigned; the total number of in-service employees was 117, namely: 3 in the office, 1 in the human resources department, and the sales department. 8 persons, 15 persons in total, 12 in the logistics department, 25 in the tea room department, 29 in the bathing department, 3 in the engineering department, 12 in the finance department, and 11 in the kitchen department, the personnel files and other materials of the company employees. Collect and manage to make it more complete, maintain the integrity of the company's files, and provide more accurate information for future analysis. Due to the confidentiality of the company's files, I maintained a high degree of vigilance and a strong sense of conservatism, filling out and analyzing various personnel statistics. Responsible for managing employee labor contracts, handling labor and related procedures; so far, the signing and management of labor contracts. Do specific job-related tasks for recruitment and appointment, including issuing recruitment notices, collecting and summarizing application materials, arranging interviewers, tracking the implementation of interviewers, etc.; helping to establish positive employee relationships, coordinating employee-management relationships, and assisting Organize various activities of employees; in addition, with the guidance of the general manager, the revision of the management systems and processes of employees is prepared.
5. Other work: Actively participate in various meetings and activities of the clubhouse, and do a good job in service work and various guarantees. Assist the general manager to do all the safety work of the clubhouse, especially the safety management of the parking lot and the property of the tea room department, the guests of the bathing staff, and the safety of the person. It is very difficult for the general manager to Department managers and duty personnel do a good job in safety and thinking, and go to various departments and staff quarters to check and do safe work. Seriously complete the tasks assigned by the leadership.
V. Existing problems and shortcomings There are insufficient achievements in the work of XX years. The problems and shortcomings that I realize are mainly: the work is easy to be emotional, especially when it is considered to be a small matter, lacking sufficient patience; There are still fears and difficulties, lack of preparation for the difficulties of some things, and lack of the spirit of the bottom line; logistics support work is often in the organization of activities and reception process, other transactional work, due to work negligence, serious details of the details. Therefore, the work of the Human Resources Department must seriously reflect on and re-examine the work attitude and details of the work process. It is necessary to carefully review and reflect on issues to avoid making similar mistakes in future work. The existence of these problems hinders the development of work, and at the same time it is incompatible with the current good development of the clubhouse and needs to be resolutely overcome. At the same time, there must be shortcomings and problems that I did not realize. I urge the leaders to make criticisms and corrections.
XX years have passed. All right, wrong, successful, and failed are precious treasures. With these wealth, we will devote our greatest passion and enthusiasm to work in 2019. I believe that my 2012 will definitely It is an extraordinary year.
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