Lenovo company internship summary

Time is like a white gap, Wufei rabbits go, but also in the future, Lenovo internship has become a past completion. I thought that I would have a thousand words. When I really got a pen, I didn’t know where to start. Simply write some small snippets and make a small summary:

Fragment one

Time: July 13, 2019 AD

Venue: Xi'an Lenovo Headquarters

People: Lenovo Ten Interns

Event: Training

During the training, there was excitement and embarrassment. Everyone has their own dreams, of course, I am no exception. The window has been hard to read for more than a decade, and it may be exactly what you expect. During the training, everyone has a lot of opinions, the performance is very active, and the instructor is gearing up, this is probably the breath of youth.

Fragment two:

Time: July 19, 2019

Venue: Bainaohui store activities

Character: customer, clerk, me

Event: Prototype display

Xi'an's summer is really hot, from time to time someone sent a fan, opposite the Dell's beautiful promotion, tirelessly said: Dell, look. On the left is Haier. Does Haier’s staff feel good overall? There really is no one at noon. Play the game on the machine for a while. I feel someone behind me, looking back, is a customer, the customer is telling me to continue, I am stunned.

Go back to your place and start working hard. One afternoon, while introducing the customer, I was also thinking about a problem: It seems that I will always position myself as a student who has left for two days. I am making the same mistakes when I am talking about what is going to be good.

Fragment three:

Time: July 25, 2019

Location: 颐 high store activities

Character: Customer, I

Event: Prototype display

“Welcome to Lenovo, this is our all-in-one machine”

"Do you think Lenovo is training like this?"

"This......"

"You don't want to be nervous. I just said casually. People from abroad will never say this, they will be silent, and wait for customers to open their mouths."

"Look, this is our configuration list."

"Well, this is Lenovo's all-in-one machine, the screen can be, the configuration can also be..."

. . . . . .

"Thank you for coming, please go slowly, thank you for your advice today."

This customer is a very special customer I met, and it is also the most anticipated customer of the business. In the future, "computer supermarket" is not impossible to achieve, saving costs.

Fragment four

Time: August 1, 2019 AD

Venue: Bainaohui store activities

Character: Customer, I

Event: Prototype display

a: "Hello"

b: "How much is this machine?"

a: "Sorry, we are here on the prototype display, do not quote, if you are interested, you can introduce the machine to you first, then go to Lenovo's special shop to ask for price"

b: "You don't quote, how do we know how to be good"

a: "Lenovo service is not good"

b: "Lenovo has been improving. Can you say that it is not good? We can mention it."

a: "In short, it is not good"

a: "I bought y450 t6500. What should I do if I sell it abroad?"

b: "You are going to that country"

a: "United States"

b: "Lenovo's official website will have instructions, sorry, because we rarely receive you this situation, you wait a moment, I will help you check it out"

When you are doing a prototype display, you will encounter a variety of customers, including deaf-mute people, engineers, and students. Whether it is u350, all-in-one, or g-series, y-series, customers will be attracted, many people will There is a strong interest, these are just "Chinese people's curiosity", but since there is "curious", there must be "transactions." When you entertain customers, you will also encounter professional staff, semi-professionals, and more people still don't understand. But still need more professional knowledge to rely on. Gao Yusu's marketing staff is not only in the process of “pushing”, but also a “promotional process”. Many times, there will be sudden problems, such as “I don’t know anything about computer knowledge, anyway, your display card. Inside, you prove to me that it is independent. "I don't know anything, I don't know anything. You tell me how to use it." "What material is the d-face of your computer?" Sometimes I don't know how to answer, experienced marketing staff can "pull"

They told me that marketing is a "cheat". I think it is probably correct. There is also a psychological game. It also introduces me a lot of how to give customers "the next set." Call marketing "fishing" and see how to make "fish hooked." In just a few days, I am "dark", these are never told in books, I see my shortcomings.

Little feeling:

In the internship at Lenovo, I more often positioned myself as a market understander. When I was summing up, I heard what Sun Jun said to me, "You are very keen, but too emotional." This sentence is also what my father always said to me. I saw Sun Jun’s true strength as the general manager of Xi’an Distribution, because I only said three minutes. Sun Jun said that our common problem is "low eyesight." I think this is also my biggest problem right now.

My father often said to me, "Whatever is done, but there must be a skill, there must be places beyond others, so that we can truly adapt to this society." I came to Lenovo and stood at the store for a month. I understand that there is a process of accumulation in everything. I also saw my own shortcomings. More often, I did things with a playful attitude and didn't really make up my mind to do it. However, life is not for you to play. I think I have been my "big lady" for too long. In the future, no matter what path you take, you will take your father’s “doing anything, have a skill”, and take your own path with the “Don’t be low-minded” learned in Lenovo. Because every step in the future is very important.