Secretarial knowledge > Emergency plan

Work procedure for handling emergency information of public emergencies

In order to ensure the smooth flow of information channels for handling public emergencies, and to provide accurate and detailed first-hand information for emergency decision-making at all levels, the State Government Emergency Office is set up to handle the public information reporting program for public emergencies.
I. Emergency Information Receiving Procedures After receiving emergency reports, telephone calls, faxes, etc., relevant personnel and units must report the nature of the accident, the location, time, and casualties, property losses, and disposal. Basic information such as the progress of the work and the contact information of the incident reporting unit are clearly asked and recorded in detail. At the same time, report to the government immediately.
II. Emergency Information Emergency Procedures After receiving the incident report, the responsible person of the relevant government department must arrive at the office within 10 minutes and start the following work:
1. Telephone report to the director, deputy director and relevant secretary-general of the municipal government office;
2. According to the instructions of the Secretary-General and the head of the office, telephone the city leaders;
3. In accordance with the instructions of the city leaders, notify relevant departments to carry out emergency disposal work.
Third, emergency information service procedures
1. Organize and edit the collected information as soon as possible and submit it to the relevant leaders in written form. After the approval of the municipal government leadership, the emergency information will be submitted to the provincial government. Information submitted to the provincial government must not exceed the event or be known 4 hours after the incident.
2. Conduct a full-course information tracking service for the handling of public emergencies, report to the leader in a timely manner the latest developments in the handling of public emergencies, and communicate to the relevant counties, cities and departments the instructions and requirements for the handling of emergencies.
3. After the event is disposed, it is necessary to sort out the comprehensive information of the whole process of event handling, and conduct a comprehensive evaluation and final report on the event handling.
IV. Handling emergency response The emergency duty officer shall make a comprehensive and detailed record of the time of receiving the emergency report, the time of the relevant personnel, the instructions of the leader, and the countermeasures taken, so as to make a detailed inspection.

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